Second Line Service Desk Analyst
UK > England
As of 14 January 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Second Line Service Desk Analyst salary in England.
| 6 months to 14 Jan 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | - | 652 | 648 |
| Rank change year-on-year | - | -4 | +211 |
| Permanent jobs requiring a 2nd Line Service Desk Analyst | 0 | 27 | 32 |
| As % of all permanent jobs in England | - | 0.056% | 0.065% |
| As % of the Job Titles category | - | 0.061% | 0.068% |
| Number of salaries quoted | 0 | 22 | 31 |
| 10th Percentile | - | £23,925 | £27,000 |
| 25th Percentile | - | £25,875 | £30,000 |
| Median annual salary (50th Percentile) | - | £30,000 | £32,500 |
| Median % change year-on-year | - | -7.69% | +1.77% |
| 75th Percentile | - | £37,250 | £39,313 |
| 90th Percentile | - | £45,000 | £41,000 |
| UK median annual salary | - | £30,000 | £32,500 |
| % change year-on-year | - | -7.69% | +1.77% |
All Permanent IT Job Roles
England
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in England with a recognized job title | 48,032 | 44,628 | 46,871 |
| % of permanent jobs with a recognized job title | 90.90% | 92.71% | 95.12% |
| Number of salaries quoted | 30,380 | 23,318 | 36,700 |
| 10th Percentile | £28,750 | £33,750 | £31,000 |
| 25th Percentile | £37,500 | £45,000 | £41,670 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £57,500 |
| Median % change year-on-year | -8.33% | +4.35% | -6.50% |
| 75th Percentile | £75,000 | £80,000 | £77,500 |
| 90th Percentile | £95,000 | £98,750 | £97,500 |
| UK median annual salary | £55,000 | £60,000 | £57,500 |
| % change year-on-year | -8.33% | +4.35% | -4.17% |
2nd Line Service Desk Analyst
Job Vacancy Trend in England
Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in England.
2nd Line Service Desk Analyst
Salary Trend in England
Salary distribution trend for 2nd Line Service Desk Analyst job vacancies in England.
