Service Desk Analyst Job Trends in Epsom

Service Desk Analyst
Surrey > Epsom

The median Service Desk Analyst salary in Epsom is £37,750 per year, according to job vacancies posted during the 6 months leading to 19 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 11 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Analyst 12 0 0
As % of all permanent jobs advertised in Epsom 12.12% - -
As % of the Job Titles category 20.34% - -
Number of salaries quoted 2 0 0
10th Percentile £33,625 - -
25th Percentile £34,188 - -
Median annual salary (50th Percentile) £37,750 - -
75th Percentile £40,688 - -
90th Percentile £40,875 - -
Surrey median annual salary £37,500 £26,000 £34,671
% change year-on-year +44.23% -25.01% +6.68%

All Permanent IT Job Vacancies
Epsom

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Epsom. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Epsom with a recognized job title 59 88 67
% of permanent jobs with a recognized job title 59.60% 97.78% 89.33%
Number of salaries quoted 43 59 44
10th Percentile - £39,250 £42,000
25th Percentile £24,500 £47,500 £47,250
Median annual salary (50th Percentile) £39,000 £57,500 £55,000
Median % change year-on-year -32.17% +4.55% +29.41%
75th Percentile £67,500 £67,500 £61,563
90th Percentile - £72,500 £63,750
Surrey median annual salary £47,500 £52,500 £55,500
% change year-on-year -9.52% -5.41% +0.91%

Service Desk Analyst
Job Vacancy Trend in Epsom

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Epsom.

Job vacancy trend for Service Desk Analyst in Epsom

Service Desk Analyst
Salary Trend in Epsom

Salary distribution trend for Service Desk Analyst job vacancies in Epsom.

Salary distribution trend for Service Desk Analyst job vacancies in Epsom

Service Desk Analyst Skill Set
Top 17 Co-occurring Skills and Capabilities in Epsom

For the 6 months to 19 September 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Epsom region featuring Service Desk Analyst in the job title.

1 12 (100.00%) Microsoft Office
1 12 (100.00%) ITIL
1 12 (100.00%) Windows
1 12 (100.00%) Microsoft
1 12 (100.00%) Active Directory
1 12 (100.00%) Microsoft 365
1 12 (100.00%) SCCM
1 12 (100.00%) Documentation Skills
2 9 (75.00%) Customer Service
2 9 (75.00%) SLA
3 3 (25.00%) Service Management
3 3 (25.00%) ITSM
3 3 (25.00%) Asset Management
3 3 (25.00%) Knowledge Management
3 3 (25.00%) Vulnerability Management
3 3 (25.00%) Power Platform
3 3 (25.00%) PowerApps

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Epsom by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (100.00%) Microsoft Office
Cloud Services
1 12 (100.00%) Microsoft 365
2 3 (25.00%) Power Platform
2 3 (25.00%) PowerApps
General
1 12 (100.00%) Documentation Skills
Operating Systems
1 12 (100.00%) Windows
Processes & Methodologies
1 12 (100.00%) ITIL
2 9 (75.00%) Customer Service
3 3 (25.00%) Asset Management
3 3 (25.00%) ITSM
3 3 (25.00%) Knowledge Management
3 3 (25.00%) Service Management
3 3 (25.00%) Vulnerability Management
Quality Assurance & Compliance
1 9 (75.00%) SLA
System Software
1 12 (100.00%) Active Directory
Systems Management
1 12 (100.00%) SCCM
Vendors
1 12 (100.00%) Microsoft