Customer Service Jobs in Epsom

Customer Service
Surrey > Epsom

The following table provides summary statistics for permanent job vacancies advertised in Epsom with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 13 15 23
Rank change year-on-year +2 +8 -14
Permanent jobs citing Customer Service 18 10 2
As % of all permanent jobs advertised in Epsom 15.00% 12.82% 2.35%
As % of the Processes & Methodologies category 15.38% 14.71% 2.41%
Number of salaries quoted 9 9 0
10th Percentile £25,000 £54,750 -
25th Percentile £36,250 £56,250 -
Median annual salary (50th Percentile) £65,000 £57,500 -
Median % change year-on-year +13.04% - -
75th Percentile £68,750 £58,750 -
90th Percentile £88,000 - -
Surrey median annual salary £25,000 £47,500 £33,000
% change year-on-year -47.37% +43.94% +17.86%

All Process and Methodology Skills
Epsom

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Epsom with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 117 68 83
As % of all permanent jobs advertised in Epsom 97.50% 87.18% 97.65%
Number of salaries quoted 48 45 60
10th Percentile £25,000 £37,750 £40,700
25th Percentile £37,938 £41,250 £45,000
Median annual salary (50th Percentile) £57,500 £57,500 £58,750
Median % change year-on-year - -2.13% +26.48%
75th Percentile £70,000 £66,250 £64,000
90th Percentile £77,500 £68,250 £71,250
Surrey median annual salary £50,000 £60,000 £57,500
% change year-on-year -16.67% +4.35% +4.55%

Customer Service
Job Vacancy Trend in Epsom

Job postings citing Customer Service as a proportion of all IT jobs advertised in Epsom.

Job vacancy trend for Customer Service in Epsom

Customer Service
Salary Trend in Epsom

3-month moving average salary quoted in jobs citing Customer Service in Epsom.

Salary trend for Customer Service in Epsom

Customer Service
Salary Histogram in Epsom

Salary distribution for jobs citing Customer Service in Epsom over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Epsom

Customer Service
Co-occurring Skills and Capabilities in Epsom by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (38.89%) SharePoint
2 1 (5.56%) Microsoft Exchange
Applications
1 2 (11.11%) Microsoft Office
Cloud Services
1 9 (50.00%) Microsoft 365
2 4 (22.22%) Azure
Communications & Networking
1 7 (38.89%) Intranet
General
1 9 (50.00%) Social Skills
2 7 (38.89%) Retail
3 3 (16.67%) Finance
4 2 (11.11%) Documentation Skills
5 1 (5.56%) Analytical Skills
5 1 (5.56%) Legal
5 1 (5.56%) Marketing
Job Titles
1 7 (38.89%) Administrator
1 7 (38.89%) IT Administrator
2 4 (22.22%) Service Desk Manager
2 4 (22.22%) Service Manager
3 2 (11.11%) Analyst
3 2 (11.11%) IT Manager
3 2 (11.11%) IT Services Manager
3 2 (11.11%) Service Analyst
3 2 (11.11%) Service Desk Analyst
4 1 (5.56%) 2nd Line Support
4 1 (5.56%) 2nd Line Support Engineer
4 1 (5.56%) Development Manager
4 1 (5.56%) IT Support Engineer
4 1 (5.56%) Project Manager
4 1 (5.56%) Senior Manager
4 1 (5.56%) Senior Project Manager
4 1 (5.56%) Software Development Manager
4 1 (5.56%) Software Manager
4 1 (5.56%) Support Engineer
4 1 (5.56%) Windows Engineer
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
Miscellaneous
1 1 (5.56%) Client/Server
Operating Systems
1 5 (27.78%) Windows
2 2 (11.11%) Windows 10
Processes & Methodologies
1 8 (44.44%) Agile
1 8 (44.44%) Project Management
2 7 (38.89%) Agile Project Management
3 6 (33.33%) ITIL
4 5 (27.78%) Cybersecurity
5 4 (22.22%) Line Management
6 3 (16.67%) Problem-Solving
6 3 (16.67%) Stakeholder Management
7 2 (11.11%) Business Continuity
7 2 (11.11%) Change Management
7 2 (11.11%) Continuous Improvement
7 2 (11.11%) Customer Experience
7 2 (11.11%) Disaster Recovery
7 2 (11.11%) Incident Management
7 2 (11.11%) ITSM
7 2 (11.11%) Mobile Device Management
7 2 (11.11%) Remote Monitoring and Management
7 2 (11.11%) SIEM
7 2 (11.11%) Vulnerability Management
8 1 (5.56%) Business Analysis
Programming Languages
1 1 (5.56%) C#
1 1 (5.56%) PHP
Qualifications
1 1 (5.56%) PMP
Quality Assurance & Compliance
1 3 (16.67%) SLA
2 2 (11.11%) Cyber Essentials
2 2 (11.11%) Cyber Essentials PLUS
2 2 (11.11%) ISO/IEC 27001
System Software
1 5 (27.78%) Active Directory
2 2 (11.11%) VMware Infrastructure
2 2 (11.11%) VMware Workstation
Systems Management
1 2 (11.11%) SCCM
Vendors
1 12 (66.67%) Microsoft
2 2 (11.11%) VMware