Service Desk Analyst Jobs in Surrey

Service Desk Analyst
South East > Surrey

The median Service Desk Analyst salary in Surrey is £26,000 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 137 125 199
Rank change year-on-year -12 +74 -73
Permanent jobs requiring a Service Desk Analyst 18 39 22
As % of all permanent jobs advertised in Surrey 0.71% 1.59% 0.64%
As % of the Job Titles category 0.78% 1.69% 0.66%
Number of salaries quoted 14 38 16
10th Percentile £22,000 - £21,250
25th Percentile £25,500 £26,250 £21,813
Median annual salary (50th Percentile) £26,000 £31,750 £30,000
Median % change year-on-year -18.11% +5.83% +9.09%
75th Percentile £32,313 £43,750 £33,750
90th Percentile £36,525 - £33,875
South East median annual salary £26,000 £26,500 £25,750
% change year-on-year -1.89% +2.91% -4.63%

All Permanent IT Job Vacancies
Surrey

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 2,300 2,304 3,339
% of permanent jobs with a recognized job title 91.20% 93.96% 96.45%
Number of salaries quoted 1,489 1,446 2,096
10th Percentile £27,500 £32,000 £31,688
25th Percentile £38,000 £43,750 £42,500
Median annual salary (50th Percentile) £50,000 £60,000 £55,500
Median % change year-on-year -16.67% +8.11% +5.71%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Desk Analyst
Job Vacancy Trend in Surrey

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing Service Desk Analyst in Surrey.

Salary trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Histogram in Surrey

Salary distribution for jobs citing Service Desk Analyst in Surrey over the 6 months to 30 April 2024.

Salary histogram for Service Desk Analyst in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leatherhead -15 8 £28,250 -1.74%
Reigate +35 7 £26,000 -5.45%
Epsom -14 2 - -
Guildford +8 1 £35,000 +19.66%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 23 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 30 April 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 16 (88.89%) Windows
2 15 (83.33%) Active Directory
3 13 (72.22%) Microsoft 365
4 11 (61.11%) SLA
5 10 (55.56%) Microsoft
5 10 (55.56%) Microsoft Office
6 8 (44.44%) ITIL
6 8 (44.44%) Social Skills
6 8 (44.44%) Customer Service
7 7 (38.89%) Documentation Skills
7 7 (38.89%) Telecoms
7 7 (38.89%) VoIP
7 7 (38.89%) SaaS
7 7 (38.89%) SCCM
7 7 (38.89%) Analytics
8 5 (27.78%) Windows Server
9 3 (16.67%) ServiceNow
9 3 (16.67%) assyst
10 1 (5.56%) Problem-Solving
10 1 (5.56%) Windows 10
10 1 (5.56%) Time Management
10 1 (5.56%) Trend Analysis
10 1 (5.56%) Service Delivery

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (55.56%) Microsoft Office
Business Applications
1 3 (16.67%) assyst
Cloud Services
1 13 (72.22%) Microsoft 365
2 7 (38.89%) SaaS
Communications & Networking
1 7 (38.89%) VoIP
General
1 8 (44.44%) Social Skills
2 7 (38.89%) Documentation Skills
2 7 (38.89%) Telecoms
Operating Systems
1 16 (88.89%) Windows
2 5 (27.78%) Windows Server
3 1 (5.56%) Windows 10
Processes & Methodologies
1 8 (44.44%) Customer Service
1 8 (44.44%) ITIL
2 7 (38.89%) Analytics
3 1 (5.56%) Problem-Solving
3 1 (5.56%) Service Delivery
3 1 (5.56%) Time Management
3 1 (5.56%) Trend Analysis
Quality Assurance & Compliance
1 11 (61.11%) SLA
System Software
1 15 (83.33%) Active Directory
Systems Management
1 7 (38.89%) SCCM
Vendors
1 10 (55.56%) Microsoft
2 3 (16.67%) ServiceNow