Service Desk Analyst Job Trends in Surrey

Service Desk Analyst
South East > Surrey

The median Service Desk Analyst salary in Surrey is £28,000 per year, according to job vacancies posted during the 6 months leading to 28 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Jul 2026
Same period 2025 Same period 2024
Rank 109 86 123
Rank change year-on-year -23 +37 -21
Permanent jobs requiring a Service Desk Analyst 13 10 14
As % of all permanent jobs in Surrey 0.58% 0.88% 0.64%
As % of the Job Titles category 0.61% 1.02% 0.70%
Number of salaries quoted 1 5 9
10th Percentile - - -
25th Percentile - £27,500 £25,500
Median annual salary (50th Percentile) £28,000 £30,000 £26,000
Median % change year-on-year -6.67% +15.38% -38.82%
75th Percentile - £40,000 £26,500
90th Percentile - £42,250 £28,850
South East median annual salary £28,250 £30,000 £26,000
% change year-on-year -5.83% +15.38% -1.89%

All Permanent IT Job Roles
Surrey

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 2,117 985 2,010
% of permanent jobs with a recognized job title 95.10% 86.63% 91.41%
Number of salaries quoted 1,599 686 1,257
10th Percentile £30,500 £29,750 £29,650
25th Percentile £41,250 £36,250 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -13.04%
75th Percentile £73,750 £67,500 £66,250
90th Percentile £100,000 £83,125 £83,750
South East median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -9.09%

Service Desk Analyst
Job Vacancy Trend in Surrey

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Surrey.

Service Desk Analyst job vacancy trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

Salary distribution trend for Service Desk Analyst job vacancies in Surrey.

Salary distribution trend for Service Desk Analyst job vacancies in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 6 months to 28 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Epsom -3 3 - -
Guildford -23 1 £28,000 -34.12%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 28 Co-Occurring Skills & Capabilities in Surrey

For the 6 months to 28 July 2026, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 12 (92.31%) Customer Service
2 11 (84.62%) Active Directory
2 11 (84.62%) ITIL
2 11 (84.62%) Microsoft
2 11 (84.62%) Microsoft 365
2 11 (84.62%) Microsoft Office
2 11 (84.62%) SCCM
2 11 (84.62%) SLA
2 11 (84.62%) Windows
3 8 (61.54%) Application Packaging
3 8 (61.54%) Asset Management
3 8 (61.54%) Change Management
3 8 (61.54%) Degree
3 8 (61.54%) Incident Management
3 8 (61.54%) ITSM
3 8 (61.54%) Knowledge Management
3 8 (61.54%) Microsoft Intune
3 8 (61.54%) Palo Alto
3 8 (61.54%) Power Platform
3 8 (61.54%) PowerApps
3 8 (61.54%) Problem Management
3 8 (61.54%) Project Management
3 8 (61.54%) Qualys
3 8 (61.54%) ServiceNow
3 8 (61.54%) Vulnerability Management
4 3 (23.08%) Analytical Thinking
5 1 (7.69%) AI
5 1 (7.69%) Collaborative Culture

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Surrey by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 11 (84.62%) Microsoft Office
Cloud Services
1 11 (84.62%) Microsoft 365
2 8 (61.54%) Power Platform
2 8 (61.54%) PowerApps
General
1 8 (61.54%) Finance
2 3 (23.08%) Analytical Skills
2 3 (23.08%) Documentation Skills
2 3 (23.08%) Social Skills
3 1 (7.69%) Inclusion and Diversity
Operating Systems
1 11 (84.62%) Windows
Processes & Methodologies
1 12 (92.31%) Customer Service
2 11 (84.62%) ITIL
3 8 (61.54%) Application Packaging
3 8 (61.54%) Asset Management
3 8 (61.54%) Change Management
3 8 (61.54%) Incident Management
3 8 (61.54%) ITSM
3 8 (61.54%) Knowledge Management
3 8 (61.54%) Problem Management
3 8 (61.54%) Project Management
3 8 (61.54%) Vulnerability Management
4 3 (23.08%) Analytical Thinking
5 1 (7.69%) AI
5 1 (7.69%) Collaborative Culture
Qualifications
1 8 (61.54%) Degree
Quality Assurance & Compliance
1 11 (84.62%) SLA
System Software
1 11 (84.62%) Active Directory
Systems Management
1 11 (84.62%) SCCM
2 8 (61.54%) Microsoft Intune
Vendors
1 11 (84.62%) Microsoft
2 8 (61.54%) Palo Alto
2 8 (61.54%) Qualys
2 8 (61.54%) ServiceNow