The median annual salary for a Service Desk Analyst was £23,500 in advertised job vacancies in Surrey during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
South East / Surrey
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 104 151 190
Rank change year-on-year +47 +39  
Permanent jobs requiring a Service Desk Analyst 60 47 33
As % of all permanent IT jobs advertised in Surrey 2.20% 1.26% 0.72%
As % of the Job Titles category 2.27% 1.30% 0.73%
Number of salaries quoted 51 36 31
Median salary £23,500 £26,000 £23,600
Median salary % change year-on-year -9.61% +10.16%  
90% offered a salary of more than £18,000 £18,000 £21,000
10% offered a salary of more than £30,000 £28,000 £27,500
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2638 3618 4507
As % of all permanent IT job vacancies advertised in Surrey 96.77% 97.10% 98.15%
Number of salaries quoted 2180 3093 3794
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Surrey.

Salary trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Desk Analyst in Surrey over the 3 months to 23 June 2017.

Salary histogram for Service Desk Analyst in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +11 9 £23,500 +4.44% 2
Woking +22 7 £29,500 +12.38% 1
Dorking - 7 £22,500 -
Epsom +14 6 £17,500 -2.77%
Guildford +20 5 £30,000 +15.38%
Chertsey - 3 £23,000 -
Farnham - 2 £19,000 -
Godalming -7 1 £19,000 -20.83%
Redhill - 1 £22,000 -
Reigate - 1 £23,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 23 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 114 (82.01%) Windows
2 84 (60.43%) Active Directory
3 77 (55.40%) Microsoft
4 74 (53.24%) Windows 7
5 71 (51.08%) MS Exchange
6 55 (39.57%) ITIL
7 53 (38.13%) Microsoft Office
8 46 (33.09%) Office 365
9 34 (24.46%) Exchange Server 2007
9 34 (24.46%) SCCM
10 32 (23.02%) SLA
11 28 (20.14%) Citrix
12 27 (19.42%) TCP/IP
12 27 (19.42%) Windows Server 2012
13 26 (18.71%) Windows Server 2008
14 25 (17.99%) Blackberry
15 24 (17.27%) Windows 8
16 22 (15.83%) Windows Server
16 22 (15.83%) Microsoft Certification
17 20 (14.39%) VPN
17 20 (14.39%) DNS
17 20 (14.39%) WAN
18 17 (12.23%) MCP
19 16 (11.51%) Exchange Server 2010
20 15 (10.79%) Apple
21 14 (10.07%) Analytical Skills
21 14 (10.07%) MCSE
22 12 (8.63%) MCDST
22 12 (8.63%) XenApp
22 12 (8.63%) DHCP

Service Desk Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (51.08%) MS Exchange
2 34 (24.46%) Exchange Server 2007
3 16 (11.51%) Exchange Server 2010
4 9 (6.47%) Exchange Server 2013
5 6 (4.32%) SharePoint
6 5 (3.60%) Blackberry Enterprise Server
6 5 (3.60%) IBM Notes
7 4 (2.88%) SharePoint 2010
8 1 (0.72%) IIS
Applications
1 53 (38.13%) Microsoft Office
2 4 (2.88%) Microsoft Excel
Business Applications
1 2 (1.44%) assyst
2 1 (0.72%) Dynamics CRM
Cloud Services
1 46 (33.09%) Office 365
2 5 (3.60%) Microsoft Azure
3 4 (2.88%) Azure Active Directory
Communications & Networking
1 27 (19.42%) TCP/IP
2 20 (14.39%) DNS
2 20 (14.39%) VPN
2 20 (14.39%) WAN
3 12 (8.63%) DHCP
3 12 (8.63%) LAN
4 10 (7.19%) VoIP
5 9 (6.47%) Internet
6 8 (5.76%) Firewall
6 8 (5.76%) VLAN
Database & Business Intelligence
1 1 (0.72%) SQL Server
1 1 (0.72%) SQL Server Reporting Services
General
1 8 (5.76%) Finance
1 8 (5.76%) Law
2 6 (4.32%) Back Office
3 3 (2.16%) Manufacturing
4 2 (1.44%) Local Government
Libraries, Frameworks & Software Standards
1 2 (1.44%) EDI
2 1 (0.72%) CSS
2 1 (0.72%) HTML
Miscellaneous
1 25 (17.99%) Blackberry
2 14 (10.07%) Analytical Skills
3 6 (4.32%) Virtual Team
4 3 (2.16%) Client/Server
4 3 (2.16%) iPad
4 3 (2.16%) iPhone
5 1 (0.72%) Fat Client
5 1 (0.72%) Thin Client
Operating Systems
1 114 (82.01%) Windows
2 74 (53.24%) Windows 7
3 27 (19.42%) Windows Server 2012
4 26 (18.71%) Windows Server 2008
5 24 (17.27%) Windows 8
6 22 (15.83%) Windows Server
7 6 (4.32%) Windows XP
8 4 (2.88%) Linux
8 4 (2.88%) Mac OS X
9 3 (2.16%) Windows 10
10 2 (1.44%) Android
10 2 (1.44%) Windows 2000
10 2 (1.44%) Windows Server 2003
Processes & Methodologies
1 55 (39.57%) ITIL
2 10 (7.19%) Break/Fix
3 8 (5.76%) IT Audit
3 8 (5.76%) Patch Management
3 8 (5.76%) Software Deployment
3 8 (5.76%) Workflow
3 8 (5.76%) Workflow Management
4 7 (5.04%) Service Management
5 6 (4.32%) ITSM
5 6 (4.32%) Statistics
6 5 (3.60%) Mentoring
7 4 (2.88%) Data Management
8 3 (2.16%) Continuous Improvement
8 3 (2.16%) Document Management
8 3 (2.16%) Incident Management
8 3 (2.16%) ITIL V3
8 3 (2.16%) Service Delivery
9 2 (1.44%) Continuous Improvement Process
9 2 (1.44%) Mathematics
9 2 (1.44%) Proactive Monitoring
Programming Languages
1 5 (3.60%) C
2 1 (0.72%) SQL
Qualifications
1 22 (15.83%) Microsoft Certification
2 17 (12.23%) MCP
3 14 (10.07%) MCSE
4 12 (8.63%) MCDST
5 11 (7.91%) DBS Check
6 8 (5.76%) MCITP
7 5 (3.60%) CCNA
7 5 (3.60%) Cisco Certification
8 2 (1.44%) A+ Certification
8 2 (1.44%) CCENT
8 2 (1.44%) MCSA
8 2 (1.44%) VTSP
Quality Assurance & Compliance
1 32 (23.02%) SLA
2 5 (3.60%) QA
System Software
1 84 (60.43%) Active Directory
2 12 (8.63%) XenApp
3 9 (6.47%) Hyper-V
3 9 (6.47%) VMware Infrastructure
4 8 (5.76%) VMware Workstation
5 5 (3.60%) BlackBerry Internet Service
Systems Management
1 34 (24.46%) SCCM
2 8 (5.76%) Systems Management Server (SMS)
3 1 (0.72%) Backup Exec
Vendors
1 77 (55.40%) Microsoft
2 28 (20.14%) Citrix
3 15 (10.79%) Apple
4 12 (8.63%) ServiceNow
5 11 (7.91%) VMware
6 7 (5.04%) Cisco
7 5 (3.60%) Avaya
7 5 (3.60%) Lotus
8 3 (2.16%) iManage
8 3 (2.16%) Nokia
9 2 (1.44%) HP
9 2 (1.44%) SAP
10 1 (0.72%) Google
10 1 (0.72%) LANDesk
10 1 (0.72%) Symantec
Leatherhead, Surrey
Ashdown IT
Salary: £19000 per annum
Posted: 16 hours ago
Woking, Surrey
Clearwater People Solutions
Salary: £25000 - £30000 Per Annum
Posted: 3 days ago
Leatherhead, Surrey
NCC Group
Salary: Competitive salary, bonus and excellent benefits!
Posted: 15 days ago