The median annual salary for a Service Desk Analyst was £24,000 in advertised job vacancies in Surrey during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
South East / Surrey
Rank 92 136 138
Rank change year-on-year +44 +2  
Permanent jobs requiring a Service Desk Analyst 78 72 77
As % of all permanent IT jobs advertised in Surrey 2.81% 1.73% 1.73%
As % of the Job Titles category 2.92% 1.78% 1.77%
Number of salaries quoted 67 64 74
Median salary £24,000 £24,500 £21,750
Median salary % change year-on-year -2.04% +12.64%  
90% offered a salary of more than £20,800 £18,650 £20,250
10% offered a salary of more than £32,500 £30,000 £28,000
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2667 4056 4350
As % of all permanent IT job vacancies advertised in Surrey 96.25% 97.62% 97.47%
Number of salaries quoted 2147 3475 3596
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Surrey.

Salary trend for Service Desk Analyst in Surrey

Service Desk Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing Service Desk Analyst in Surrey over the 3 months to 26 March 2017.

Salary histogram for Service Desk Analyst in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +24 17 £31,250 +20.19%
Guildford +18 16 £30,000 +7.14%
Epsom +13 10 £20,250 +12.50% 1
Staines - 7 £22,500 -
Leatherhead - 4 £23,500 -
Chertsey - 3 £23,000 -
Dorking - 2 £22,500 -
Egham -7 1 £30,000 +39.53%
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Surrey

For the 6 months to 26 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 99 (79.84%) Windows
2 68 (54.84%) Active Directory
3 64 (51.61%) Windows 7
4 56 (45.16%) Microsoft
5 53 (42.74%) ITIL
6 51 (41.13%) MS Exchange
7 38 (30.65%) MS Office
7 38 (30.65%) SCCM
8 37 (29.84%) MS Excel
9 32 (25.81%) Exchange Server 2007
10 27 (21.77%) SLA
11 24 (19.35%) Citrix
11 24 (19.35%) Office 365
12 23 (18.55%) Blackberry
13 18 (14.52%) Windows 8
13 18 (14.52%) Analytical Skills
14 17 (13.71%) Windows Server 2012
15 16 (12.90%) Windows Server
15 16 (12.90%) VPN
15 16 (12.90%) Windows Server 2008
15 16 (12.90%) Workflow
15 16 (12.90%) Workflow Management
16 15 (12.10%) SharePoint
17 14 (11.29%) Microsoft Certification
18 13 (10.48%) TCP/IP
19 12 (9.68%) MCP
20 11 (8.87%) Service Management
21 10 (8.06%) DNS
22 9 (7.26%) Cisco
22 9 (7.26%) WAN

Service Desk Analyst Skill Set
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (41.13%) MS Exchange
2 32 (25.81%) Exchange Server 2007
3 15 (12.10%) SharePoint
4 9 (7.26%) Exchange Server 2010
4 9 (7.26%) SharePoint 2010
5 5 (4.03%) Blackberry Enterprise Server
5 5 (4.03%) IBM Notes
6 4 (3.23%) Exchange Server 2013
7 2 (1.61%) Skype for Business
8 1 (0.81%) IIS
Applications
1 38 (30.65%) MS Office
2 37 (29.84%) MS Excel
Cloud Services
1 24 (19.35%) Office 365
2 1 (0.81%) Amazon AWS
2 1 (0.81%) Microsoft Azure
Communications & Networking
1 16 (12.90%) VPN
2 13 (10.48%) TCP/IP
3 10 (8.06%) DNS
4 9 (7.26%) WAN
5 8 (6.45%) DHCP
6 7 (5.65%) LAN
7 4 (3.23%) VoIP
8 3 (2.42%) Internet
9 2 (1.61%) Firewall
9 2 (1.61%) Skype
9 2 (1.61%) VLAN
Database & Business Intelligence
1 1 (0.81%) SQL Server
1 1 (0.81%) SQL Server Reporting Services
General
1 9 (7.26%) Law
2 7 (5.65%) Finance
3 5 (4.03%) Back Office
4 4 (3.23%) Manufacturing
5 1 (0.81%) Local Government
5 1 (0.81%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.61%) EDI
2 1 (0.81%) COM
2 1 (0.81%) CSS
2 1 (0.81%) HTML
Miscellaneous
1 23 (18.55%) Blackberry
2 18 (14.52%) Analytical Skills
3 7 (5.65%) Virtual Team
4 5 (4.03%) iPad
4 5 (4.03%) iPhone
5 4 (3.23%) Client/Server
6 3 (2.42%) Fat Client
6 3 (2.42%) Management Information System
6 3 (2.42%) Thin Client
7 1 (0.81%) Blog
7 1 (0.81%) Smartphone
7 1 (0.81%) Video Conferencing
Operating Systems
1 99 (79.84%) Windows
2 64 (51.61%) Windows 7
3 18 (14.52%) Windows 8
4 17 (13.71%) Windows Server 2012
5 16 (12.90%) Windows Server
5 16 (12.90%) Windows Server 2008
6 5 (4.03%) Windows 10
6 5 (4.03%) Windows XP
7 4 (3.23%) Linux
8 2 (1.61%) Android
9 1 (0.81%) Windows Server 2003
Processes & Methodologies
1 53 (42.74%) ITIL
2 16 (12.90%) Workflow
2 16 (12.90%) Workflow Management
3 11 (8.87%) Service Management
4 9 (7.26%) ITIL V3
5 8 (6.45%) ITSM
6 7 (5.65%) Service Delivery
7 6 (4.84%) Line Management
7 6 (4.84%) Software Deployment
8 5 (4.03%) Incident Management
8 5 (4.03%) IT Audit
8 5 (4.03%) Patch Management
9 4 (3.23%) Data Management
10 3 (2.42%) Continuous Improvement
10 3 (2.42%) Document Management
10 3 (2.42%) Statistics
11 2 (1.61%) Continuous Improvement Process
11 2 (1.61%) CRM
11 2 (1.61%) Mathematics
11 2 (1.61%) Mentoring
Programming Languages
1 5 (4.03%) C
2 3 (2.42%) SQL
Qualifications
1 14 (11.29%) Microsoft Certification
2 12 (9.68%) MCP
3 9 (7.26%) MCSE
4 7 (5.65%) MCDST
5 5 (4.03%) CCNA
5 5 (4.03%) Cisco Certification
5 5 (4.03%) DBS Check
5 5 (4.03%) MCITP
6 3 (2.42%) Degree
7 2 (1.61%) A+ Certification
7 2 (1.61%) CCENT
7 2 (1.61%) MCSA
7 2 (1.61%) VTSP
8 1 (0.81%) HNC
8 1 (0.81%) SAP Certification
Quality Assurance & Compliance
1 27 (21.77%) SLA
2 5 (4.03%) QA
3 1 (0.81%) ISO 9001
3 1 (0.81%) ISO/IEC 27001
3 1 (0.81%) ISO22301
System Software
1 68 (54.84%) Active Directory
2 8 (6.45%) XenApp
3 6 (4.84%) VMware Infrastructure
4 5 (4.03%) BlackBerry Internet Service
5 4 (3.23%) Hyper-V
6 2 (1.61%) VMware Workstation
7 1 (0.81%) vSphere
Systems Management
1 38 (30.65%) SCCM
2 5 (4.03%) Systems Management Server (SMS)
3 2 (1.61%) Backup Exec
Vendors
1 56 (45.16%) Microsoft
2 24 (19.35%) Citrix
3 9 (7.26%) Cisco
4 8 (6.45%) Avaya
4 8 (6.45%) ServiceNow
4 8 (6.45%) VMware
5 5 (4.03%) Lotus
6 4 (3.23%) Apple
6 4 (3.23%) Nokia
7 3 (2.42%) iManage
7 3 (2.42%) SAP
8 2 (1.61%) Bomgar
8 2 (1.61%) Dell
8 2 (1.61%) Splunk
8 2 (1.61%) Symantec
9 1 (0.81%) Altiris
9 1 (0.81%) Google
9 1 (0.81%) HP
9 1 (0.81%) LANDesk
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 4 days ago