Service Desk Analyst Job Trends in Surrey

Service Desk Analyst
South East > Surrey

The median Service Desk Analyst salary in Surrey is £38,500 per year, according to job vacancies posted during the 6 months leading to 20 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Nov 2025
Same period 2024 Same period 2023
Rank 79 108 78
Rank change year-on-year +29 -30 +67
Permanent jobs requiring a Service Desk Analyst 18 5 5
As % of all permanent jobs in Surrey 1.28% 0.34% 0.57%
As % of the Job Titles category 1.46% 0.35% 0.60%
Number of salaries quoted 5 3 5
10th Percentile £34,450 £25,850 -
25th Percentile £36,250 £26,000 £22,000
Median annual salary (50th Percentile) £38,500 £27,500 £23,000
Median % change year-on-year +40.00% +19.57% -20.69%
75th Percentile £41,000 £29,000 £24,000
90th Percentile £42,650 £29,150 £31,484
South East median annual salary £30,000 £28,750 £26,250
% change year-on-year +4.35% +9.52% -0.94%

All Permanent IT Job Vacancies
Surrey

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 1,235 1,416 832
% of permanent jobs with a recognized job title 87.65% 95.55% 94.12%
Number of salaries quoted 837 747 602
10th Percentile £27,500 £31,250 £30,500
25th Percentile £34,000 £40,000 £40,500
Median annual salary (50th Percentile) £48,500 £55,000 £55,000
Median % change year-on-year -11.82% - -
75th Percentile £65,000 £73,750 £65,000
90th Percentile £85,000 £85,000 £77,500
South East median annual salary £48,500 £55,000 £53,000
% change year-on-year -11.82% +3.77% -3.64%

Service Desk Analyst
Job Vacancy Trend in Surrey

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Surrey.

Service Desk Analyst job vacancy trend in Surrey

Service Desk Analyst
Salary Trend in Surrey

Salary distribution trend for Service Desk Analyst job vacancies in Surrey.

Salary distribution trend for Service Desk Analyst job vacancies in Surrey

Service Desk Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Surrey region over the 6 months to 20 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Epsom - 12 £37,750 -
Camberley +6 3 - -
Guildford - 1 £42,500 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 29 Co-Occurring Skills & Capabilities in Surrey

For the 6 months to 20 November 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Service Desk Analyst in the job title.

1 18 (100.00%) ITIL
1 18 (100.00%) Microsoft
1 18 (100.00%) Microsoft Office
2 14 (77.78%) Active Directory
2 14 (77.78%) Customer Service
2 14 (77.78%) Microsoft 365
2 14 (77.78%) SCCM
2 14 (77.78%) Windows
3 12 (66.67%) SLA
4 5 (27.78%) Asset Management
4 5 (27.78%) Power Platform
4 5 (27.78%) PowerApps
5 4 (22.22%) ITSM
6 3 (16.67%) B2B
6 3 (16.67%) Knowledge Management
6 3 (16.67%) Logistics
6 3 (16.67%) Microsoft Excel
6 3 (16.67%) Service Management
6 3 (16.67%) Vulnerability Management
7 2 (11.11%) Change Management
7 2 (11.11%) Continuous Improvement
7 2 (11.11%) Incident Management
7 2 (11.11%) Problem Management
7 2 (11.11%) Regulatory Compliance
7 2 (11.11%) Sarbanes-Oxley
7 2 (11.11%) Service Delivery
8 1 (5.56%) CRM
8 1 (5.56%) Document Management
8 1 (5.56%) Proactive Monitoring

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Surrey by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 18 (100.00%) Microsoft Office
2 3 (16.67%) Microsoft Excel
Cloud Services
1 14 (77.78%) Microsoft 365
2 5 (27.78%) Power Platform
2 5 (27.78%) PowerApps
General
1 12 (66.67%) Documentation Skills
2 3 (16.67%) Public Sector
2 3 (16.67%) Retail
3 2 (11.11%) Finance
3 2 (11.11%) Social Skills
4 1 (5.56%) Inclusion and Diversity
4 1 (5.56%) Law
Operating Systems
1 14 (77.78%) Windows
Processes & Methodologies
1 18 (100.00%) ITIL
2 14 (77.78%) Customer Service
3 5 (27.78%) Asset Management
4 4 (22.22%) ITSM
5 3 (16.67%) B2B
5 3 (16.67%) Knowledge Management
5 3 (16.67%) Logistics
5 3 (16.67%) Service Management
5 3 (16.67%) Vulnerability Management
6 2 (11.11%) Change Management
6 2 (11.11%) Continuous Improvement
6 2 (11.11%) Incident Management
6 2 (11.11%) Problem Management
6 2 (11.11%) Regulatory Compliance
6 2 (11.11%) Service Delivery
7 1 (5.56%) CRM
7 1 (5.56%) Document Management
7 1 (5.56%) Proactive Monitoring
Quality Assurance & Compliance
1 12 (66.67%) SLA
2 2 (11.11%) Sarbanes-Oxley
System Software
1 14 (77.78%) Active Directory
Systems Management
1 14 (77.78%) SCCM
Vendors
1 18 (100.00%) Microsoft