1st/2nd Line Support Analyst
East of England > Essex
The median 1st/2nd Line Support Analyst salary in Essex is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 August 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 26 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 64 | - | 62 |
| Rank change year-on-year | - | - | +49 |
| DemandTrendPermanent jobs requiring a 1st/2nd Line Support Analyst | 3 | 0 | 2 |
| As % of all permanent jobs advertised in Essex | 0.43% | - | 0.34% |
| As % of the Job Titles category | 0.47% | - | 0.42% |
| Number of salaries quoted | 3 | 0 | 2 |
| 10th Percentile | - | - | £26,600 |
| 25th Percentile | £31,250 | - | £27,125 |
| Median annual salary (50th Percentile) | £32,500 | - | £29,500 |
| Median % change year-on-year | - | - | +4.42% |
| 75th Percentile | £33,750 | - | £32,125 |
| 90th Percentile | - | - | £32,800 |
| East of England median annual salary | £32,500 | - | £26,000 |
| % change year-on-year | - | - | -1.89% |
All DemandTrendPermanent IT Job Vacancies
Essex
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| DemandTrendPermanent vacancies in Essex with a recognized job title | 642 | 603 | 478 |
| % of permanent jobs with a recognized job title | 91.58% | 92.20% | 80.47% |
| Number of salaries quoted | 392 | 414 | 308 |
| 10th Percentile | £26,500 | £27,500 | £23,350 |
| 25th Percentile | £31,250 | £35,125 | £27,688 |
| Median annual salary (50th Percentile) | £45,000 | £50,000 | £48,205 |
| Median % change year-on-year | -10.00% | +3.72% | +1.48% |
| 75th Percentile | £60,000 | £60,675 | £68,750 |
| 90th Percentile | £75,000 | £82,184 | £85,000 |
| East of England median annual salary | £45,000 | £50,000 | £52,500 |
| % change year-on-year | -10.00% | -4.76% | +5.00% |
1st/2nd Line Support Analyst
Job Vacancy Trend in Essex
Job postings that featured 1st/2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Essex.
1st/2nd Line Support Analyst
Salary Trend in Essex
Salary distribution trend for 1st/2nd Line Support Analyst job vacancies in Essex.
1st/2nd Line Support Analyst
Job Locations in Essex
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support Analyst within the Essex region over the 6 months to 26 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching DemandTrendPermanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Chelmsford | - | 3 | £32,500 | - | |
| 1st/2nd Line Support Analyst East of England |
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1st/2nd Line Support Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Essex
For the 6 months to 26 August 2025, 1st/2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Essex by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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