2nd Line Desktop Support Job Trends in Essex

Second Line Desktop Support
East of England > Essex

The median Second Line Desktop Support salary in Essex is £41,500 per year, according to job vacancies posted during the 6 months leading to 28 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Oct 2025
Same period 2024 Same period 2023
Rank 56 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Desktop Support 2 0 0
As % of all permanent jobs in Essex 0.33% - -
As % of the Job Titles category 0.37% - -
Number of salaries quoted 2 0 0
10th Percentile £40,650 - -
25th Percentile £40,875 - -
Median annual salary (50th Percentile) £41,500 - -
75th Percentile £41,875 - -
90th Percentile £41,950 - -
East of England median annual salary £41,500 - £30,000
% change year-on-year - - -7.69%

All Permanent IT Job Vacancies
Essex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Essex with a recognized job title 547 524 407
% of permanent jobs with a recognized job title 91.32% 94.08% 97.37%
Number of salaries quoted 374 287 285
10th Percentile £26,500 £28,500 £23,500
25th Percentile £29,637 £40,000 £32,750
Median annual salary (50th Percentile) £41,000 £55,000 £45,000
Median % change year-on-year -25.45% +22.22% -5.26%
75th Percentile £60,000 £70,000 £72,500
90th Percentile £75,000 £87,500 £85,000
East of England median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - +2.14%

2nd Line Desktop Support
Job Vacancy Trend in Essex

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Desktop Support' in the job title relative to all permanent IT jobs advertised in Essex.

2nd Line Desktop Support job vacancy trend in Essex

2nd Line Desktop Support
Salary Trend in Essex

Salary distribution trend for 2nd Line Desktop Support job vacancies in Essex.

Salary distribution trend for 2nd Line Desktop Support job vacancies in Essex

2nd Line Desktop Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support within the Essex region over the 6 months to 28 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Basildon - 2 £41,500 - 1
2nd Line Desktop Support
East of England

2nd Line Desktop Support Skill Set
Top 22 Co-Occurring Skills & Capabilities in Essex

For the 6 months to 28 October 2025, 2nd Line Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Essex region featuring 2nd Line Desktop Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Azure
1 2 (100.00%) Azure Certification
1 2 (100.00%) Customer Service
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) Entra ID
1 2 (100.00%) ITIL
1 2 (100.00%) ITIL Foundation Certificate
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) Microsoft Intune
1 2 (100.00%) Remote Monitoring and Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) SharePoint
1 2 (100.00%) TCP/IP
1 2 (100.00%) Technical Leadership
1 2 (100.00%) VPN
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server

2nd Line Desktop Support Skill Set
Co-Occurring Skills & Capabilities in Essex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (100.00%) Microsoft Exchange
1 2 (100.00%) SharePoint
Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Entra ID
1 2 (100.00%) Microsoft 365
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) DNS
1 2 (100.00%) TCP/IP
1 2 (100.00%) VPN
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
1 2 (100.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Remote Monitoring and Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) Technical Leadership
Qualifications
1 2 (100.00%) Azure Certification
1 2 (100.00%) ITIL Foundation Certificate
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) Microsoft Intune
Vendors
1 2 (100.00%) Microsoft