Period
to 18 November 2017

The median annual salary for a 3rd Line Support was £32,500 in advertised job vacancies in Essex during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 107 116 125
Rank change year-on-year +9 +9 -22
Permanent jobs requiring a 3rd Line Support 7 20 23
As % of all permanent IT jobs advertised in Essex 0.50% 0.93% 0.87%
As % of the Job Titles category 0.52% 1.00% 0.92%
Number of salaries quoted 7 19 15
Essex median annual salary £32,500 £32,500 £35,500
Median salary % change year-on-year - -8.45% -21.11%
10th Percentile £27,300 £28,300 £22,350
90th Percentile £45,500 £50,000 £48,500
East of England median annual salary £42,500 £37,500 £38,500
% change year-on-year +13.33% -2.60% +2.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1335 1991 2503
% of permanent IT jobs with a recognized job title 94.95% 92.86% 94.99%
Number of salaries quoted 1138 1529 1855
Essex median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -5.88%
10th Percentile £23,000 £26,250 £22,500
90th Percentile £65,000 £67,500 £65,500
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

3rd Line Support
Job Vacancy Trend in Essex

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for 3rd Line Support in Essex

3rd Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Essex.

Salary trend for 3rd Line Support in Essex

3rd Line Support
Salary Histogram in Essex

The salary distribution of IT jobs citing 3rd Line Support in Essex over the 6 months to 18 November 2017.

Salary histogram for 3rd Line Support in Essex

3rd Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Essex region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -3 5 £31,000 +6.90%
Brentwood +27 1 £50,000 +17.65%
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 18 November 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 3rd Line Support in the job title.

1 4 (57.14%) Windows
1 4 (57.14%) Active Directory
1 4 (57.14%) Microsoft
2 3 (42.86%) VMware
2 3 (42.86%) Firewall
2 3 (42.86%) SQL
3 2 (28.57%) C
3 2 (28.57%) Windows Server
3 2 (28.57%) Driving Licence
3 2 (28.57%) Windows 10
3 2 (28.57%) ITIL
3 2 (28.57%) Linux
3 2 (28.57%) MS Exchange
3 2 (28.57%) Citrix
3 2 (28.57%) Microsoft Certification
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Windows 7
3 2 (28.57%) Windows Server 2012
3 2 (28.57%) Finance
3 2 (28.57%) Advertising
3 2 (28.57%) Retail
3 2 (28.57%) Dynamics NAV
4 1 (14.29%) Statistics
4 1 (14.29%) Remedy ITSM
4 1 (14.29%) SCCM
4 1 (14.29%) Network Security
4 1 (14.29%) Time Management
4 1 (14.29%) VMware Certified Professional (VCP)
4 1 (14.29%) MCDST
4 1 (14.29%) CCNP

3rd Line Support Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Blackberry Enterprise Server
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) SharePoint
2 1 (14.29%) Skype for Business
Applications
1 1 (14.29%) Microsoft Office
Business Applications
1 2 (28.57%) Dynamics NAV
2 1 (14.29%) Remedy ITSM
Cloud Services
1 1 (14.29%) Microsoft Azure
1 1 (14.29%) Mimecast
1 1 (14.29%) Office 365
Communications & Networking
1 3 (42.86%) Firewall
2 1 (14.29%) Cisco ASA
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) FTP
2 1 (14.29%) HTTP
2 1 (14.29%) HTTPS
2 1 (14.29%) LAN
2 1 (14.29%) NAS
2 1 (14.29%) Network Security
2 1 (14.29%) SAN
2 1 (14.29%) SMTP
2 1 (14.29%) TCP/IP
2 1 (14.29%) WAN
2 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 2 (28.57%) Advertising
1 2 (28.57%) Finance
1 2 (28.57%) Retail
Miscellaneous
1 2 (28.57%) Driving Licence
2 1 (14.29%) Blackberry
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Linux
2 2 (28.57%) Windows 10
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows Server
2 2 (28.57%) Windows Server 2012
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows XP
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) Customer-Centric Approach
2 1 (14.29%) Customer-Centricity
2 1 (14.29%) Network Management
2 1 (14.29%) Patch Management
2 1 (14.29%) Statistics
2 1 (14.29%) Time Management
Programming Languages
1 3 (42.86%) SQL
2 2 (28.57%) C
3 1 (14.29%) PowerShell
Qualifications
1 2 (28.57%) Microsoft Certification
2 1 (14.29%) CCNA
2 1 (14.29%) CCNP
2 1 (14.29%) Cisco Certification
2 1 (14.29%) Citrix Certification
2 1 (14.29%) ITIL Foundation Certificate
2 1 (14.29%) MCDST
2 1 (14.29%) MCP
2 1 (14.29%) MCSE
2 1 (14.29%) VMware Certified Professional (VCP)
System Software
1 4 (57.14%) Active Directory
2 2 (28.57%) VMware Infrastructure
3 1 (14.29%) Hyper-V
3 1 (14.29%) Virtual Machines
3 1 (14.29%) VMware ESXi
3 1 (14.29%) XenApp
Systems Management
1 1 (14.29%) SCCM
1 1 (14.29%) SolarWinds Orion
Vendors
1 4 (57.14%) Microsoft
2 3 (42.86%) VMware
3 2 (28.57%) Citrix
4 1 (14.29%) Apple
4 1 (14.29%) BMC
4 1 (14.29%) CheckPoint
4 1 (14.29%) Cisco
4 1 (14.29%) MobileIron
4 1 (14.29%) Remedy
4 1 (14.29%) SolarWinds
4 1 (14.29%) Wyse