Period
to 16 January 2018

The median annual salary for an IT Support Analyst was £25,500 in advertised job vacancies in Essex during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 103 126 129
Rank change year-on-year +23 +3 +1
Permanent jobs requiring an IT Support Analyst 12 4 26
As % of all permanent IT jobs advertised in Essex 0.87% 0.21% 1.00%
As % of the Job Titles category 0.90% 0.22% 1.04%
Number of salaries quoted 12 5 22
Essex median annual salary £25,500 £25,000 £22,500
Median salary % change year-on-year +2.00% +11.11% -13.46%
10th Percentile £23,625 £19,400 £17,000
90th Percentile £31,900 £30,000 £28,175
East of England median annual salary £27,500 £23,500 £24,000
% change year-on-year +17.02% -2.08% -4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1,330 1,791 2,495
% of permanent IT jobs with a recognized job title 96.45% 93.52% 95.52%
Number of salaries quoted 1,144 1,335 1,858
Essex median annual salary £45,000 £45,500 £40,000
Median salary % change year-on-year -1.10% +13.75% -8.57%
10th Percentile £23,750 £27,500 £22,500
90th Percentile £70,000 £70,000 £65,000
East of England median annual salary £45,750 £45,000 £44,500
% change year-on-year +1.67% +1.12% +4.71%

IT Support Analyst
Job Vacancy Trend in Essex

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for IT Support Analyst in Essex

IT Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Essex.

Salary trend for IT Support Analyst in Essex

IT Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Essex region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood +31 2 £25,500 +34.21%
Chelmsford +5 2 £25,875 -13.75%
Waltham Abbey - 2 £25,000 -
Braintree - 2 £31,500 - 1
Wickford - 1 £27,500 - 1
IT Support Analyst
East of England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 16 January 2018, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring IT Support Analyst in the job title.

1 10 (83.33%) Windows
2 7 (58.33%) Active Directory
3 5 (41.67%) Microsoft
3 5 (41.67%) Microsoft Office
3 5 (41.67%) ITIL
3 5 (41.67%) Windows 7
4 4 (33.33%) Windows Server
4 4 (33.33%) Citrix
5 3 (25.00%) VLAN
5 3 (25.00%) Windows Vista
5 3 (25.00%) SQL
5 3 (25.00%) MS Exchange
5 3 (25.00%) Office 365
6 2 (16.67%) ITIL V3
6 2 (16.67%) VMware
6 2 (16.67%) PowerShell
6 2 (16.67%) Root Cause Analysis
6 2 (16.67%) ERP
6 2 (16.67%) SCCM
6 2 (16.67%) SCOM
7 1 (8.33%) Network Security
7 1 (8.33%) French Language
7 1 (8.33%) MCDST
7 1 (8.33%) Service Management
7 1 (8.33%) Firewall
7 1 (8.33%) Finance
7 1 (8.33%) Legal
7 1 (8.33%) MCSA
7 1 (8.33%) Microsoft Certification
7 1 (8.33%) LAN

IT Support Analyst Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) MS Exchange
2 1 (8.33%) Exchange Server 2010
Applications
1 5 (41.67%) Microsoft Office
Cloud Services
1 3 (25.00%) Office 365
Communications & Networking
1 3 (25.00%) VLAN
2 1 (8.33%) Firewall
2 1 (8.33%) LAN
2 1 (8.33%) Network Security
2 1 (8.33%) TCP/IP
2 1 (8.33%) WAN
Database & Business Intelligence
1 1 (8.33%) Crystal Reports
1 1 (8.33%) SQL Server
General
1 1 (8.33%) Finance
1 1 (8.33%) French Language
1 1 (8.33%) Legal
Miscellaneous
1 1 (8.33%) Driving Licence
1 1 (8.33%) Virtual Team
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows 7
3 4 (33.33%) Windows Server
4 3 (25.00%) Windows Vista
5 1 (8.33%) Windows 10
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 5 (41.67%) ITIL
2 2 (16.67%) ERP
2 2 (16.67%) ITIL V3
2 2 (16.67%) Root Cause Analysis
3 1 (8.33%) Process Improvement
3 1 (8.33%) Service Management
3 1 (8.33%) Virtual Environments
Programming Languages
1 3 (25.00%) SQL
2 2 (16.67%) PowerShell
Qualifications
1 1 (8.33%) MCDST
1 1 (8.33%) MCP
1 1 (8.33%) MCSA
1 1 (8.33%) Microsoft Certification
System Software
1 7 (58.33%) Active Directory
2 1 (8.33%) Hyper-V
Systems Management
1 2 (16.67%) SCCM
1 2 (16.67%) SCOM
Vendors
1 5 (41.67%) Microsoft
2 4 (33.33%) Citrix
3 2 (16.67%) VMware