The median annual salary for a IT Support Analyst was £24,000 in advertised job vacancies in the East of England during the 3 months to 23 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / East of England
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 227 238 244
Rank change year-on-year +11 +6  
Permanent jobs requiring an IT Support Analyst 22 31 34
As % of all permanent IT jobs advertised in the East of England 0.35% 0.42% 0.43%
As % of the Job Titles category 0.37% 0.44% 0.44%
Number of salaries quoted 18 23 26
Median salary £24,000 £24,000 £25,500
Median salary % change year-on-year - -5.88%  
90% offered a salary of more than £21,700 £18,600 £18,875
10% offered a salary of more than £30,000 £31,900 £29,000
UK excluding London median salary £24,000 £25,000 £23,500
% change year-on-year -4.00% +6.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5988 7032 7707
As % of all permanent IT job vacancies advertised in the East of England 96.36% 95.90% 97.54%
Number of salaries quoted 4781 5760 6279
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.52%  
90% offered a salary of more than £26,000 £26,500 £25,000
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the East of England.

Salary trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support Analyst in the East of England over the 3 months to 23 April 2017.

Salary histogram for IT Support Analyst in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 23 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +24 15 £23,000 -12.38% 1
Suffolk +11 3 - -
Cambridgeshire +1 3 £23,750 +30.13%
Essex +4 1 £26,500 -42.70%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 April 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support Analyst in the job title.

1 37 (82.22%) Windows
2 32 (71.11%) Microsoft
2 32 (71.11%) Active Directory
3 27 (60.00%) Windows 7
4 24 (53.33%) Windows Server
5 19 (42.22%) Microsoft Certification
6 18 (40.00%) Windows Server 2008
7 15 (33.33%) MS Exchange
8 14 (31.11%) Microsoft Office
9 13 (28.89%) Windows Server 2012
10 12 (26.67%) Cisco Certification
10 12 (26.67%) CCNA
10 12 (26.67%) Cisco
11 11 (24.44%) A+ Certification
11 11 (24.44%) MCP
11 11 (24.44%) Windows XP
11 11 (24.44%) MCTS
12 8 (17.78%) LAN
12 8 (17.78%) VMware
13 7 (15.56%) Citrix
13 7 (15.56%) Analytical Skills
14 6 (13.33%) Process Improvement
14 6 (13.33%) TCP/IP
14 6 (13.33%) ITIL
14 6 (13.33%) Finance
14 6 (13.33%) Degree
15 5 (11.11%) VMware Infrastructure
15 5 (11.11%) Hyper-V
15 5 (11.11%) Windows Server 2003
15 5 (11.11%) VoIP

IT Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (33.33%) MS Exchange
2 4 (8.89%) Exchange Server 2010
3 1 (2.22%) Blackberry Enterprise Server
3 1 (2.22%) Exchange Server 2007
3 1 (2.22%) SharePoint
Applications
1 14 (31.11%) Microsoft Office
2 1 (2.22%) Microsoft Excel
Business Applications
1 1 (2.22%) Remedy ITSM
Cloud Services
1 5 (11.11%) Office 365
2 1 (2.22%) Amazon AWS
2 1 (2.22%) Microsoft Azure
2 1 (2.22%) OneDrive
Communications & Networking
1 8 (17.78%) LAN
2 6 (13.33%) TCP/IP
3 5 (11.11%) VoIP
4 4 (8.89%) Internet
4 4 (8.89%) WAN
5 2 (4.44%) DHCP
5 2 (4.44%) DNS
6 1 (2.22%) Ethernet
6 1 (2.22%) Firewall
6 1 (2.22%) NetScaler
6 1 (2.22%) Remote Desktop
6 1 (2.22%) VPN
6 1 (2.22%) Wireless
Development Applications
1 3 (6.67%) JIRA
General
1 6 (13.33%) Finance
2 4 (8.89%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.22%) Web Services
Miscellaneous
1 7 (15.56%) Analytical Skills
2 4 (8.89%) Driving Licence
3 3 (6.67%) Data Centre
3 3 (6.67%) Video Conferencing
4 2 (4.44%) Computer Science
4 2 (4.44%) Fat Client
4 2 (4.44%) Thin Client
5 1 (2.22%) Blackberry
5 1 (2.22%) Wiki
Operating Systems
1 37 (82.22%) Windows
2 27 (60.00%) Windows 7
3 24 (53.33%) Windows Server
4 18 (40.00%) Windows Server 2008
5 13 (28.89%) Windows Server 2012
6 11 (24.44%) Windows XP
7 5 (11.11%) Windows Server 2003
8 4 (8.89%) Windows Vista
9 3 (6.67%) Windows 10
9 3 (6.67%) Windows 8
Processes & Methodologies
1 6 (13.33%) ITIL
1 6 (13.33%) Process Improvement
2 4 (8.89%) Mobile Device Management
2 4 (8.89%) Network Management
3 3 (6.67%) Line Management
4 2 (4.44%) Asset Management
4 2 (4.44%) Business Continuity
4 2 (4.44%) Change Management
4 2 (4.44%) Creative Problem-Solving
4 2 (4.44%) Data Security
4 2 (4.44%) Incident Management
4 2 (4.44%) Time Management
5 1 (2.22%) Capacity Management
5 1 (2.22%) ITIL V3
5 1 (2.22%) Patch Management
5 1 (2.22%) Project Management
5 1 (2.22%) Risk Analysis
Programming Languages
1 1 (2.22%) C
1 1 (2.22%) SQL
Qualifications
1 19 (42.22%) Microsoft Certification
2 12 (26.67%) CCNA
2 12 (26.67%) Cisco Certification
3 11 (24.44%) A+ Certification
3 11 (24.44%) MCP
3 11 (24.44%) MCTS
4 6 (13.33%) Degree
5 3 (6.67%) ITIL Certification
5 3 (6.67%) MCSA
5 3 (6.67%) NVQ Level 3
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 32 (71.11%) Active Directory
2 5 (11.11%) Hyper-V
2 5 (11.11%) VMware Infrastructure
3 2 (4.44%) Terminal Services
3 2 (4.44%) VMware ESXi
3 2 (4.44%) vSphere
3 2 (4.44%) XenApp
4 1 (2.22%) Citrix Presentation Server
Systems Management
1 4 (8.89%) SCCM
Vendors
1 32 (71.11%) Microsoft
2 12 (26.67%) Cisco
3 8 (17.78%) VMware
4 7 (15.56%) Citrix
5 4 (8.89%) Google
6 1 (2.22%) Apple
6 1 (2.22%) AppSense
6 1 (2.22%) BMC
6 1 (2.22%) CommVault
6 1 (2.22%) IBM
6 1 (2.22%) JD Edwards
6 1 (2.22%) Remedy
Norwich, Norfolk
Ashdown IT
Salary: £20000 per annum + car + on call + benefits
Posted: 5 days ago
Watford, Hertfordshire
Berkeley Square IT
Salary: £35000 - £45000 Per Annum
Posted: 4 days ago