Period
to 26 July 2017

The median annual salary for an IT Support Analyst was £25,000 in advertised job vacancies in the East of England during the 6 months to 26 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England > East of England
6 months to
26 Jul 2017
Same period 2016 Same period 2015
Rank 302 323 335
Rank change year-on-year +21 +12 -1
Permanent jobs requiring an IT Support Analyst 63 62 71
As % of all permanent IT jobs advertised in the East of England 0.51% 0.44% 0.44%
As % of the Job Titles category 0.53% 0.46% 0.46%
Number of salaries quoted 57 55 67
East of England median annual salary £25,000 £24,000 £22,500
Median salary % change year-on-year +4.17% +6.67% -0.55%
10th Percentile £19,100 £17,775 £18,250
90th Percentile £34,600 £34,200 £30,100
England median annual salary £27,000 £26,500 £25,000
% change year-on-year +1.89% +6.00% -3.85%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 11999 13549 15571
As % of all permanent IT job vacancies advertised in the East of England 96.82% 96.00% 97.21%
Number of salaries quoted 9679 11266 12741
East of England median annual salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.71% +5.43%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £67,500 £67,500 £63,750
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

IT Support Analyst
Job Vacancy Trend in the East of England

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the East of England.

Salary trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support Analyst in the East of England over the 6 months to 26 July 2017.

Salary histogram for IT Support Analyst in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 6 months to 26 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +21 40 £26,250 +16.67%
Cambridgeshire +4 8 £25,000 - 2
Suffolk +15 5 £21,000 -12.50%
Essex +6 5 £28,250 -5.83%
Norfolk -1 3 £25,500 +18.60%
Bedfordshire +14 2 £22,500 -35.71%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 26 July 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support Analyst in the job title.

1 43 (68.25%) Windows
2 38 (60.32%) Microsoft
3 34 (53.97%) Active Directory
4 26 (41.27%) Windows Server
5 23 (36.51%) Windows 7
6 21 (33.33%) MS Exchange
7 20 (31.75%) Microsoft Certification
8 19 (30.16%) Windows Server 2008
9 18 (28.57%) Windows Server 2012
9 18 (28.57%) Microsoft Office
10 14 (22.22%) Windows XP
10 14 (22.22%) CCNA
10 14 (22.22%) Cisco Certification
11 13 (20.63%) Cisco
11 13 (20.63%) A+ Certification
11 13 (20.63%) MCP
11 13 (20.63%) MCTS
12 10 (15.87%) ITIL
13 9 (14.29%) Office 365
14 8 (12.70%) Windows 10
14 8 (12.70%) VMware
14 8 (12.70%) Citrix
14 8 (12.70%) Internet
15 7 (11.11%) TCP/IP
15 7 (11.11%) SQL
15 7 (11.11%) Manufacturing
15 7 (11.11%) Exchange Server 2010
15 7 (11.11%) Analytical Skills
15 7 (11.11%) Degree
16 6 (9.52%) VMware Infrastructure

IT Support Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (33.33%) MS Exchange
2 7 (11.11%) Exchange Server 2010
3 1 (1.59%) Apache Spark
3 1 (1.59%) Blackberry Enterprise Server
3 1 (1.59%) Exchange Server 2007
3 1 (1.59%) IIS
3 1 (1.59%) SharePoint
Applications
1 18 (28.57%) Microsoft Office
2 2 (3.17%) Spreadsheet
3 1 (1.59%) Microsoft Excel
3 1 (1.59%) Microsoft PowerPoint
Business Applications
1 2 (3.17%) Dynamics AX
2 1 (1.59%) Dynamics NAV
2 1 (1.59%) Remedy ITSM
2 1 (1.59%) SAP MM
Cloud Services
1 9 (14.29%) Office 365
2 2 (3.17%) Microsoft Azure
3 1 (1.59%) Amazon AWS
3 1 (1.59%) Amazon EMR
3 1 (1.59%) Amazon Kinesis
3 1 (1.59%) G Suite
3 1 (1.59%) Google Drive
3 1 (1.59%) IaaS
3 1 (1.59%) OneDrive
3 1 (1.59%) SaaS
Communications & Networking
1 8 (12.70%) Internet
2 7 (11.11%) TCP/IP
3 6 (9.52%) LAN
4 3 (4.76%) PBX
5 2 (3.17%) DHCP
5 2 (3.17%) DNS
5 2 (3.17%) VPN
6 1 (1.59%) Firewall
6 1 (1.59%) MPLS
6 1 (1.59%) NetScaler
6 1 (1.59%) VLAN
6 1 (1.59%) VoIP
6 1 (1.59%) WebEx
Database & Business Intelligence
1 2 (3.17%) SQL Server
2 1 (1.59%) Amazon Redshift
2 1 (1.59%) Apache Hive
2 1 (1.59%) Big Data
2 1 (1.59%) Crystal Reports
2 1 (1.59%) Hadoop
2 1 (1.59%) Impala
2 1 (1.59%) Oracle Reports
2 1 (1.59%) Redis
2 1 (1.59%) SQL Server Analysis Services
2 1 (1.59%) SQL Server Integration Services
2 1 (1.59%) SQL Server Reporting Services
Development Applications
1 4 (6.35%) JIRA
General
1 7 (11.11%) Manufacturing
2 5 (7.94%) Finance
3 3 (4.76%) Electronics
3 3 (4.76%) Legal
4 2 (3.17%) Retail
4 2 (3.17%) Spanish Language
4 2 (3.17%) Telecoms
5 1 (1.59%) Law
5 1 (1.59%) Turkish Language
Libraries, Frameworks & Software Standards
1 1 (1.59%) .NET
1 1 (1.59%) scikit-learn
1 1 (1.59%) TensorFlow
Miscellaneous
1 7 (11.11%) Analytical Skills
2 6 (9.52%) Driving Licence
3 4 (6.35%) Video Conferencing
4 2 (3.17%) Computer Science
4 2 (3.17%) iPhone
4 2 (3.17%) Management Information System
5 1 (1.59%) Blackberry
5 1 (1.59%) Data Centre
5 1 (1.59%) EPoS
5 1 (1.59%) Foreign Exchange (FX)
5 1 (1.59%) iPad
5 1 (1.59%) Smartphone
5 1 (1.59%) Wiki
Operating Systems
1 43 (68.25%) Windows
2 26 (41.27%) Windows Server
3 23 (36.51%) Windows 7
4 19 (30.16%) Windows Server 2008
5 18 (28.57%) Windows Server 2012
6 14 (22.22%) Windows XP
7 8 (12.70%) Windows 10
8 5 (7.94%) Windows 8
9 4 (6.35%) Windows Server 2003
10 3 (4.76%) Android
10 3 (4.76%) Windows Vista
11 1 (1.59%) Apple iOS
Processes & Methodologies
1 10 (15.87%) ITIL
2 6 (9.52%) Asset Management
3 5 (7.94%) Line Management
4 4 (6.35%) CRM
4 4 (6.35%) Service Management
5 3 (4.76%) Business Continuity
5 3 (4.76%) Capacity Management
5 3 (4.76%) Document Management
5 3 (4.76%) IT Asset Management
5 3 (4.76%) ITSM
5 3 (4.76%) Network Management
5 3 (4.76%) Process Improvement
6 2 (3.17%) Business Intelligence
6 2 (3.17%) Creative Problem-Solving
6 2 (3.17%) Data Security
6 2 (3.17%) Demand Management
6 2 (3.17%) ERP
6 2 (3.17%) IT Strategy
6 2 (3.17%) Patch Management
6 2 (3.17%) Time Management
Programming Languages
1 7 (11.11%) SQL
2 1 (1.59%) C
2 1 (1.59%) C#
2 1 (1.59%) PL/SQL
2 1 (1.59%) PowerShell
Qualifications
1 20 (31.75%) Microsoft Certification
2 14 (22.22%) CCNA
2 14 (22.22%) Cisco Certification
3 13 (20.63%) A+ Certification
3 13 (20.63%) MCP
3 13 (20.63%) MCTS
4 7 (11.11%) Degree
5 4 (6.35%) ITIL Certification
5 4 (6.35%) NVQ Level 3
6 3 (4.76%) MCSA
7 1 (1.59%) CTC Cleared
7 1 (1.59%) MCSE
7 1 (1.59%) SC Cleared
7 1 (1.59%) Security Cleared
Quality Assurance & Compliance
1 2 (3.17%) SLA
2 1 (1.59%) QA
System Software
1 34 (53.97%) Active Directory
2 6 (9.52%) Hyper-V
2 6 (9.52%) VMware Infrastructure
3 2 (3.17%) Virtual Machines
3 2 (3.17%) XenApp
4 1 (1.59%) Citrix Presentation Server
Systems Management
1 2 (3.17%) Backup Exec
1 2 (3.17%) Norton AntiVirus
2 1 (1.59%) SCCM
Vendors
1 38 (60.32%) Microsoft
2 13 (20.63%) Cisco
3 8 (12.70%) Citrix
3 8 (12.70%) VMware
4 5 (7.94%) Google
5 3 (4.76%) SAP
6 2 (3.17%) Draytek
6 2 (3.17%) HP
6 2 (3.17%) JD Edwards
6 2 (3.17%) ProCurve
6 2 (3.17%) Remedy
6 2 (3.17%) Sophos
6 2 (3.17%) Symantec
7 1 (1.59%) Avaya
7 1 (1.59%) BMC
7 1 (1.59%) Cloudera
7 1 (1.59%) CommVault
7 1 (1.59%) iManage
7 1 (1.59%) Sage
7 1 (1.59%) Tableau
Cambridgeshire
Douglas-Scott
Salary: £20000 - £30000 per annum + Good Package
Posted: 22 hours ago
Cambridgeshire
Edward Carter Solutions
Salary: £40000 - £40001 per annum
Posted: 13 days ago