IT Support Analyst Jobs in the East of England

IT Support Analyst
England > East of England

The median IT Support Analyst salary in the East of England is £33,750 per year, according to job vacancies posted during the 6 months leading to 17 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 166 186 204
Rank change year-on-year +20 +18 +32
Permanent jobs requiring an IT Support Analyst 12 39 26
As % of all permanent jobs advertised in the East of England 0.36% 0.63% 0.50%
As % of the Job Titles category 0.38% 0.67% 0.59%
Number of salaries quoted 8 38 25
10th Percentile £29,303 £23,500 £21,250
25th Percentile £31,250 £23,875 £21,750
Median annual salary (50th Percentile) £33,750 £28,750 £27,500
Median % change year-on-year +17.39% +4.55% -14.06%
75th Percentile £37,500 £33,625 £33,250
90th Percentile £39,750 £38,000 £34,800
England median annual salary £32,500 £31,500 £31,000
% change year-on-year +3.17% +1.61% +8.77%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,139 5,797 4,378
% of permanent jobs with a recognized job title 94.32% 93.95% 84.03%
Number of salaries quoted 1,569 4,425 2,194
10th Percentile £27,500 £25,809 £26,250
25th Percentile £35,000 £31,250 £36,733
Median annual salary (50th Percentile) £50,000 £47,500 £55,000
Median % change year-on-year +5.26% -13.64% +10.00%
75th Percentile £66,100 £63,284 £67,500
90th Percentile £75,000 £75,000 £81,250
England median annual salary £56,800 £53,000 £60,800
% change year-on-year +7.17% -12.83% +1.33%

IT Support Analyst
Job Vacancy Trend in the East of England

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Analyst in the East of England.

Salary trend for IT Support Analyst in the East of England

IT Support Analyst
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Analyst in the East of England over the 6 months to 17 May 2025.

Salary histogram for IT Support Analyst in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +9 5 £35,000 +22.81% 4
Essex +17 3 £32,500 +4.00%
Suffolk - 3 - - 2
Bedfordshire -12 1 £32,500 +4.84%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 17 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Analyst in the job title.

1 9 (75.00%) Social Skills
2 5 (41.67%) Problem-Solving
2 5 (41.67%) Customer Service
2 5 (41.67%) Microsoft 365
2 5 (41.67%) Microsoft
3 4 (33.33%) Windows
3 4 (33.33%) Service Delivery
3 4 (33.33%) Azure
4 3 (25.00%) Remote Monitoring and Management
4 3 (25.00%) Firewall
4 3 (25.00%) Wi-Fi
4 3 (25.00%) ITIL
5 2 (16.67%) SLA
5 2 (16.67%) Active Directory
5 2 (16.67%) Time Management
5 2 (16.67%) Network Security
5 2 (16.67%) Stakeholder Engagement
5 2 (16.67%) Analytical Skills
5 2 (16.67%) Entra ID
5 2 (16.67%) Security Patching
5 2 (16.67%) Windows 10
5 2 (16.67%) Windows Server
5 2 (16.67%) Analytical Mindset
5 2 (16.67%) Inclusion and Diversity
6 1 (8.33%) Aviation
6 1 (8.33%) Proactive Maintenance
6 1 (8.33%) Biopharmaceutical
6 1 (8.33%) Remote Desktop
6 1 (8.33%) DBS Check
6 1 (8.33%) Microsoft Intune

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Alfresco
1 1 (8.33%) Documentum
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) Microsoft Exchange
Applications
1 1 (8.33%) Microsoft Office
Cloud Services
1 5 (41.67%) Microsoft 365
2 4 (33.33%) Azure
3 2 (16.67%) Entra ID
Communications & Networking
1 3 (25.00%) Firewall
1 3 (25.00%) Wi-Fi
2 2 (16.67%) Network Security
3 1 (8.33%) Remote Desktop
3 1 (8.33%) VPN
General
1 9 (75.00%) Social Skills
2 2 (16.67%) Analytical Skills
2 2 (16.67%) Inclusion and Diversity
3 1 (8.33%) Aviation
3 1 (8.33%) Finance
3 1 (8.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
1 1 (8.33%) CSS
1 1 (8.33%) HTML
Miscellaneous
1 2 (16.67%) Analytical Mindset
2 1 (8.33%) Biopharmaceutical
2 1 (8.33%) iPad
2 1 (8.33%) iPhone
2 1 (8.33%) Management Information System
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) Windows 10
2 2 (16.67%) Windows Server
3 1 (8.33%) Apple iOS
3 1 (8.33%) Linux
Processes & Methodologies
1 5 (41.67%) Customer Service
1 5 (41.67%) Problem-Solving
2 4 (33.33%) Service Delivery
3 3 (25.00%) ITIL
3 3 (25.00%) Remote Monitoring and Management
4 2 (16.67%) Security Patching
4 2 (16.67%) Stakeholder Engagement
4 2 (16.67%) Time Management
5 1 (8.33%) Content Management
5 1 (8.33%) Document Management
5 1 (8.33%) Enterprise Content Management
5 1 (8.33%) Information Management
5 1 (8.33%) Knowledge Management
5 1 (8.33%) Mobile Device Management
5 1 (8.33%) Proactive Maintenance
5 1 (8.33%) User Experience
Programming Languages
1 1 (8.33%) JavaScript
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) DBS Check
1 1 (8.33%) ITIL Certification
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 2 (16.67%) Active Directory
Systems Management
1 1 (8.33%) Microsoft Intune
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) Apple