Period
to 17 November 2018

The median annual salary for a Service Manager was £75,000 in advertised job vacancies in Essex during the 6 months to 17 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 71 110 94
Rank change year-on-year +39 -16 +3
Permanent jobs requiring a Service Manager 24 5 44
As % of all permanent IT jobs advertised in Essex 1.96% 0.35% 2.05%
As % of the Job Titles category 2.04% 0.36% 2.19%
Number of salaries quoted 22 5 42
Essex median annual salary £75,000 £55,000 £55,000
Median salary % change year-on-year +36.36% - +4.27%
East of England median annual salary £67,500 £48,000 £52,850
% change year-on-year +40.63% -9.18% -3.91%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1,179 1,372 2,007
% of permanent IT jobs with a recognized job title 96.48% 96.08% 93.70%
Number of salaries quoted 947 1,173 1,544
Essex median annual salary £40,000 £45,000 £43,000
Median salary % change year-on-year -11.11% +4.65% +7.50%
10th Percentile £22,000 £23,250 £26,250
90th Percentile £67,500 £65,000 £67,500
East of England median annual salary £45,000 £45,000 £45,000

Service Manager
Job Vacancy Trend in Essex

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Service Manager in Essex

Service Manager
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Essex.

Salary trend for Service Manager in Essex

Service Manager
Salary Histogram in Essex

The salary distribution of IT jobs citing Service Manager in Essex over the 6 months to 17 November 2018.

Salary histogram for Service Manager in Essex

Service Manager
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Essex region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +16 10 £75,000 +36.36%
Colchester +15 8 £38,500 -44.20%
Southend-on-Sea - 2 £56,250 -
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 17 November 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring Service Manager in the job title.

1 15 (62.50%) SLA
2 9 (37.50%) Service Delivery
3 6 (25.00%) Legal
3 6 (25.00%) Thin Client
3 6 (25.00%) Fat Client
4 5 (20.83%) Change Control
4 5 (20.83%) ITIL
5 4 (16.67%) LAN
5 4 (16.67%) Ethernet
5 4 (16.67%) SNMP
5 4 (16.67%) Mainframe
5 4 (16.67%) Nortel
5 4 (16.67%) Firmware
5 4 (16.67%) ITSM
5 4 (16.67%) Service Management
5 4 (16.67%) Software Deployment
5 4 (16.67%) Service Desk Management
5 4 (16.67%) WSUS
5 4 (16.67%) Incident Management
5 4 (16.67%) Storage Management
6 3 (12.50%) Windows
7 2 (8.33%) Microsoft Office
7 2 (8.33%) PRINCE2
7 2 (8.33%) Active Directory
7 2 (8.33%) ITIL Certification
7 2 (8.33%) Interwoven
7 2 (8.33%) Document Management
7 2 (8.33%) Carpe Diem
7 2 (8.33%) Continuous Improvement
7 2 (8.33%) Process Improvement

Service Manager Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (8.33%) Microsoft Office
Business Applications
1 2 (8.33%) Carpe Diem
Communications & Networking
1 4 (16.67%) Ethernet
1 4 (16.67%) LAN
1 4 (16.67%) SNMP
General
1 6 (25.00%) Legal
2 1 (4.17%) Law
Miscellaneous
1 6 (25.00%) Fat Client
1 6 (25.00%) Thin Client
2 4 (16.67%) Mainframe
3 2 (8.33%) User Experience
4 1 (4.17%) Analytical Skills
4 1 (4.17%) Management Information System
Operating Systems
1 3 (12.50%) Windows
2 2 (8.33%) Apple iOS
2 2 (8.33%) Windows 10
3 1 (4.17%) Windows 7
3 1 (4.17%) Windows Server
Processes & Methodologies
1 9 (37.50%) Service Delivery
2 5 (20.83%) Change Control
2 5 (20.83%) ITIL
3 4 (16.67%) Incident Management
3 4 (16.67%) ITSM
3 4 (16.67%) Service Desk Management
3 4 (16.67%) Service Management
3 4 (16.67%) Software Deployment
3 4 (16.67%) Storage Management
4 2 (8.33%) Coaching
4 2 (8.33%) Continuous Improvement
4 2 (8.33%) Document Management
4 2 (8.33%) Mentoring
4 2 (8.33%) Performance Management
4 2 (8.33%) PRINCE2
4 2 (8.33%) Problem Management
4 2 (8.33%) Process Improvement
4 2 (8.33%) Release Management
5 1 (4.17%) Business Continuity Planning
5 1 (4.17%) Continuous Improvement Process
Qualifications
1 2 (8.33%) ITIL Certification
2 1 (4.17%) SC Cleared
2 1 (4.17%) Security Cleared
Quality Assurance & Compliance
1 15 (62.50%) SLA
System Software
1 4 (16.67%) Firmware
2 2 (8.33%) Active Directory
Systems Management
1 4 (16.67%) WSUS
Vendors
1 4 (16.67%) Nortel
2 2 (8.33%) Interwoven
2 2 (8.33%) ServiceNow
3 1 (4.17%) Intapp