Period
to 2 April 2020

The median annual salary for a Service Manager was £46,500 in advertised job vacancies in Essex during the 6 months to 2 April 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
6 months to
2 Apr 2020
Same period 2019 Same period 2018
Rank 75 76 114
Rank change year-on-year +1 +38 -58
Permanent jobs requiring a Service Manager 9 16 6
As % of all permanent jobs advertised in Essex 0.96% 1.73% 0.40%
As % of the Job Titles category 1.00% 1.79% 0.41%
Number of salaries quoted 7 16 5
Median annual salary £46,500 £75,000 £31,250
Median salary % change year-on-year -38.00% +140.00% -49.60%
10th Percentile £43,350 £41,047 £30,625
90th Percentile £69,500 £75,000 £41,750
East of England median annual salary £36,087 £55,750 £47,500
% change year-on-year -35.27% +17.37% -18.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 903 893 1,447
% of permanent IT jobs with a recognized job title 96.47% 96.54% 97.57%
Number of salaries quoted 632 702 1,250
Median annual salary £40,000 £41,750 £47,500
Median salary % change year-on-year -4.19% -12.11% +5.56%
10th Percentile £23,000 £23,000 £25,613
90th Percentile £65,000 £68,625 £70,000
East of England median annual salary £47,500 £47,500 £47,500

Service Manager
Job Vacancy Trend in Essex

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in Essex.

Job vacancy trend for Service Manager in Essex

Service Manager
Salary Trend in Essex

3-month moving average salary quoted in jobs citing Service Manager in Essex.

Salary trend for Service Manager in Essex

Service Manager
Salary Histogram in Essex

Salary distribution for jobs citing Service Manager in Essex over the 6 months to 2 April 2020.

Salary histogram for Service Manager in Essex

Service Manager
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Essex region over the 6 months to 2 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Witham - 3 £46,500 -
Colchester - 2 £55,000 -
Southend-on-Sea -3 1 - -
Thurrock - 1 £41,500 -
Benfleet - 1 £52,245 -
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 2 April 2020, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region featuring Service Manager in the job title.

1 6 (66.67%) ITIL
2 5 (55.56%) Service Management
3 4 (44.44%) Finance
3 4 (44.44%) Supplier Management
3 4 (44.44%) Problem Management
4 3 (33.33%) High Availability
4 3 (33.33%) Business Continuity
4 3 (33.33%) Disaster Recovery
4 3 (33.33%) ITSM
4 3 (33.33%) Risk Management
4 3 (33.33%) ITIL Certification
4 3 (33.33%) PRINCE2
4 3 (33.33%) Business Continuity Management
4 3 (33.33%) Self-Motivation
5 2 (22.22%) Coaching
5 2 (22.22%) Project Management
5 2 (22.22%) Service Delivery
5 2 (22.22%) Change Management
6 1 (11.11%) Agile Software Development
6 1 (11.11%) Incident Management
6 1 (11.11%) Office 365
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) Windows 7
6 1 (11.11%) Stakeholder Management
6 1 (11.11%) Windows
6 1 (11.11%) MS Visio
6 1 (11.11%) MS Exchange
6 1 (11.11%) Microsoft
6 1 (11.11%) Active Directory
6 1 (11.11%) User Experience

Service Manager Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) MS Exchange
Applications
1 1 (11.11%) MS Visio
Cloud Services
1 1 (11.11%) Office 365
General
1 4 (44.44%) Finance
Miscellaneous
1 3 (33.33%) Self-Motivation
2 1 (11.11%) Analytical Skills
2 1 (11.11%) User Experience
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows 10
1 1 (11.11%) Windows 7
Processes & Methodologies
1 6 (66.67%) ITIL
2 5 (55.56%) Service Management
3 4 (44.44%) Problem Management
3 4 (44.44%) Supplier Management
4 3 (33.33%) Business Continuity
4 3 (33.33%) Business Continuity Management
4 3 (33.33%) Disaster Recovery
4 3 (33.33%) High Availability
4 3 (33.33%) ITSM
4 3 (33.33%) PRINCE2
4 3 (33.33%) Risk Management
5 2 (22.22%) Change Management
5 2 (22.22%) Coaching
5 2 (22.22%) Project Management
5 2 (22.22%) Service Delivery
6 1 (11.11%) Agile Software Development
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) Incident Management
6 1 (11.11%) Mentoring
6 1 (11.11%) Stakeholder Management
Qualifications
1 3 (33.33%) ITIL Certification
System Software
1 1 (11.11%) Active Directory
Vendors
1 1 (11.11%) Microsoft