The median annual salary for a Service Manager was £45,000 in advertised job vacancies in the East of England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Manager
England / East of England
Rank 185 202 190
Rank change year-on-year +17 -12  
Permanent jobs requiring a Service Manager 57 74 87
As % of all permanent IT jobs advertised in the East of England 0.95% 1.01% 1.18%
As % of the Job Titles category 0.99% 1.05% 1.22%
Number of salaries quoted 48 66 64
Median salary £45,000 £40,250 £47,500
Median salary % change year-on-year +11.80% -15.26%  
90% offered a salary of more than £38,459 £40,000 £40,000
10% offered a salary of more than £72,000 £59,250 £70,500
UK excluding London median salary £47,500 £47,500 £46,000
% change year-on-year - +3.26%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5775 7042 7151
As % of all permanent IT job vacancies advertised in the East of England 96.07% 96.28% 97.31%
Number of salaries quoted 4619 5689 5743
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Manager
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the East of England

Service Manager
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in the East of England.

Salary trend for Service Manager in the East of England

Service Manager
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Manager in the East of England over the 3 months to 23 March 2017.

Salary histogram for Service Manager in the East of England

Service Manager
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +30 32 £62,000 +45.88% 1
Hertfordshire -10 15 £42,000 +5.00% 4
Cambridgeshire +18 5 £50,000 +25.00% 1
Bedfordshire +10 4 £45,000 -10.00%
Norfolk -7 1 £58,500 +112.72%
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Service Manager in the job title.

1 111 (72.08%) ITIL
2 57 (37.01%) Service Management
3 56 (36.36%) ITIL V3
4 55 (35.71%) Service Delivery
5 48 (31.17%) Finance
6 35 (22.73%) Problem Management
7 34 (22.08%) SLA
8 33 (21.43%) Incident Management
9 32 (20.78%) ITSM
9 32 (20.78%) Project Management
10 28 (18.18%) Disaster Recovery
11 27 (17.53%) Risk Management
11 27 (17.53%) Data Centre
12 22 (14.29%) Process Improvement
13 19 (12.34%) SQL
14 17 (11.04%) SDLC
15 16 (10.39%) Microsoft
16 15 (9.74%) ITIL Certification
16 15 (9.74%) Service Design
17 14 (9.09%) Analytical Skills
17 14 (9.09%) Business Continuity
17 14 (9.09%) Release Management
18 13 (8.44%) MS Excel
18 13 (8.44%) SQL Server
18 13 (8.44%) Service Continuity Management
19 12 (7.79%) Change Management
19 12 (7.79%) Degree
19 12 (7.79%) Retail
20 11 (7.14%) Root Cause Analysis
21 10 (6.49%) MS Office

Service Manager Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.90%) SharePoint
2 3 (1.95%) MS Exchange
Applications
1 13 (8.44%) MS Excel
2 10 (6.49%) MS Office
3 2 (1.30%) Adobe Creative Suite
4 1 (0.65%) Spreadsheet
Business Applications
1 5 (3.25%) Dynamics CRM
2 4 (2.60%) SAP Oil and Gas
Cloud Services
1 4 (2.60%) Amazon AWS
1 4 (2.60%) Office 365
1 4 (2.60%) OneDrive
1 4 (2.60%) Yammer
2 2 (1.30%) Google Cloud Platform
2 2 (1.30%) Microsoft Azure
Communications & Networking
1 6 (3.90%) WAN
2 5 (3.25%) Firewall
2 5 (3.25%) LAN
2 5 (3.25%) VLAN
3 4 (2.60%) Skype
4 1 (0.65%) Internet
4 1 (0.65%) Wi-Fi
Database & Business Intelligence
1 13 (8.44%) SQL Server
2 9 (5.84%) Big Data
2 9 (5.84%) Data Warehouse
2 9 (5.84%) Relational Database
3 6 (3.90%) SQL Server Integration Services
3 6 (3.90%) SQL Server Reporting Services
Development Applications
1 2 (1.30%) Jenkins
General
1 48 (31.17%) Finance
2 12 (7.79%) Retail
3 6 (3.90%) Telecoms
4 4 (2.60%) Banking
4 4 (2.60%) Electronics
4 4 (2.60%) Manufacturing
4 4 (2.60%) Marketing
5 3 (1.95%) French Language
5 3 (1.95%) German Language
6 2 (1.30%) Legal
7 1 (0.65%) Billing
7 1 (0.65%) Financial Institution
7 1 (0.65%) Law
7 1 (0.65%) Publishing
Libraries, Frameworks & Software Standards
1 9 (5.84%) Web Services
2 1 (0.65%) .NET
2 1 (0.65%) ASP.NET
2 1 (0.65%) CSS
2 1 (0.65%) HTML
Miscellaneous
1 27 (17.53%) Data Centre
2 14 (9.09%) Analytical Skills
3 9 (5.84%) Virtual Team
4 7 (4.55%) Management Information System
5 4 (2.60%) Computer Science
6 3 (1.95%) User Experience
7 2 (1.30%) CMDB
7 2 (1.30%) Public Cloud
8 1 (0.65%) Driving Licence
8 1 (0.65%) NHS
Operating Systems
1 8 (5.19%) Windows
2 6 (3.90%) Windows Server
3 3 (1.95%) Linux
4 2 (1.30%) Unix
Processes & Methodologies
1 111 (72.08%) ITIL
2 57 (37.01%) Service Management
3 56 (36.36%) ITIL V3
4 55 (35.71%) Service Delivery
5 35 (22.73%) Problem Management
6 33 (21.43%) Incident Management
7 32 (20.78%) ITSM
7 32 (20.78%) Project Management
8 28 (18.18%) Disaster Recovery
9 27 (17.53%) Risk Management
10 22 (14.29%) Process Improvement
11 17 (11.04%) SDLC
12 15 (9.74%) Service Design
13 14 (9.09%) Business Continuity
13 14 (9.09%) Release Management
14 13 (8.44%) Service Continuity Management
15 12 (7.79%) Change Management
16 11 (7.14%) Root Cause Analysis
17 9 (5.84%) Analytics
17 9 (5.84%) Master Data Management
Programming Languages
1 19 (12.34%) SQL
2 4 (2.60%) Perl
2 4 (2.60%) PowerShell
3 1 (0.65%) C
3 1 (0.65%) C#
3 1 (0.65%) JavaScript
Qualifications
1 15 (9.74%) ITIL Certification
2 12 (7.79%) Degree
3 4 (2.60%) ITIL Foundation Certificate
4 2 (1.30%) Security Cleared
5 1 (0.65%) SC Cleared
Quality Assurance & Compliance
1 34 (22.08%) SLA
2 2 (1.30%) PMO
3 1 (0.65%) Data Quality
3 1 (0.65%) ISO/IEC 20000
3 1 (0.65%) ISO/IEC 27001
3 1 (0.65%) ISO22301
3 1 (0.65%) QA
System Software
1 9 (5.84%) Active Directory
Systems Management
1 2 (1.30%) Ansible
Vendors
1 16 (10.39%) Microsoft
2 7 (4.55%) Citrix
3 4 (2.60%) SAP
4 2 (1.30%) Adobe
4 2 (1.30%) Google
4 2 (1.30%) Oracle
5 1 (0.65%) ServiceNow
5 1 (0.65%) Tableau
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £38000 - £45000 per annum + car- health, pension, flexi +
Posted: 3 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 3 days ago
Cambridgeshire
Greywood Associates Limited
Salary: £40000 - £50000 per annum + Benefits
Posted: 2 days ago
Essex
ReThink Recruitment
Salary: £38000.00 - £42000.00 per annum + car+bonus+bens
Posted: 3 days ago
Watford
Bluetown Online LTD
Salary: £35000 - £40000 per annum
Posted: 21 days ago