a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a ServiceManager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded … for almost seventy years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The ServiceManager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You … Duties include: Overall management of the Helpdesk, ensuring internal KPIs are met, managing escalations, and supporting the Helpdesk team to ensure excellent and consistent service levels. Ensure the Service Helpdesk function delivers against contractual obligations and provide comprehensive reports into senior management, as necessary. Owning the P&L More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
watford, hertfordshire, east anglia, united kingdom
Reed- UNLIMITED
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Job Title: IT ServiceManager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/test More ❯
Job Title: IT ServiceManager (Change, Release & Transition) Location: Euston – 2-3 days a week onsite Duration: 6+ Months Energy Client experience required About the Company Elexon plays a key role in the UK's wholesale electricity market. As the administrator of the Balancing and Settlement Code … expertise, Elexon operates as a not-for-profit, purpose-driven organization at the heart of the energy sector. Role Overview As the Change, Release & Service Transition Manager, you will lead the change and release processes across Elexon’s IT environment and ensure smooth service transitions into … across teams and vendors to maintain high-quality, controlled, and risk-assessed change management. Key Responsibilities Develop and manage Change Management, Release Management, and Service Transition processes. Lead CAB meetings, oversee change reviews, approvals, and implement robust back-out plans. Maintain release calendars and coordinate with dev/test More ❯
Service Delivery Manager - RAF Wyton 40 hours per week, Monday to Friday Competitive Salary Are you ready to take the next step in your career with a company that values your talent, invests in your future, and empowers you to make a real difference? We're currently … recruiting a Service Delivery Manager to lead and enhance operations across Catering, Facilities, and Retail services at RAF Wyton. This is a fantastic opportunity for someone looking to grow within a supportive, forward-thinking organisation. What you'll be doing As a Service Delivery Manager , you'll play a key role in ensuring smooth, high-quality service delivery across all operational areas. You'll inspire and manage a diverse team, drive continuous improvement, and uphold our strong commitment to safety, service, and customer satisfaction. Your main responsibilities will include: Leading and More ❯
Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯
Hemel Hempstead, Hertfordshire, Apsley, United Kingdom
Healthy Careers
Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯
vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What is the role? Our service managers act as the conduit between Modern Networks and our customers - the role … attend customer sites around the UK. What experience are we looking for? You might have previous experience as a Business Relationship Manager, Service Delivery Manager or even an IT Account Manager - we are open to these! What we need more than anything, is … points and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to More ❯
vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What is the role? Our service managers act as the conduit between Modern Networks and our customers - the role … attend customer sites around the UK. What experience are we looking for? You might have previous experience as a Business Relationship Manager, Service Delivery Manager or even an IT Account Manager - we are open to these! What we need more than anything, is … points and work collaboratively with internal stakeholders to improve services and experience. In order to succeed in this, you will need to have: IT Service Management experience A good understanding of ITIL practices Producing and analysing reports on our services, identifying opportunities for improvement and sponsoring improvement actions to More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
in top shape. Want to come and be a part of it? What will you be doing? Youll lead and constantly improve ITIL-aligned service management processes with a focus on operational stability, scalability, and user satisfaction across facilities and telecoms infrastructure. Youll drive the Change Management process: assess … approve, schedule, and communicate changes with minimal disruption to business-critical systems. Well need you to serve as the escalation point for major service disruptions impacting telecom services, facilities automation systems, or site infrastructure technologies. Youll coordinate with facilities, security, telecoms vendors, and infrastructure teams to manage shared service platforms. Maintain a robust Service CatLog and enforce Service Level Agreements (SLAs), ensuring consistent performance across internal and external service providers. Youll chair Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct serviceMore ❯
The details for the selected vacancy are shown below. Advert Title Technical ServicesManager - Sharnbrook, MK44 1LQ Advert Text Technical ServicesManager Location - Sharnbrook, MK44 1LQ Hours - Monday to Friday, 08:30 - 16:45 25 days plus BH Enhanced overtime and call out allowance Healthcare cover … discounts via Perkbox Cycle to work Access to a virtual GP and a health & wellbeing app Training & Development Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills … and experience in a similar role with a business-focused mind-set? If so then we have the role for you. As Technical ServicesManager you are responsible for leading the technical services team of 5 staff, to drive technical excellence at Colworth Park, ensuring SHE policies are More ❯
Competitive Salary with Excellent Benefits Opportunities for professional development Plus our Sodexo employee benefits package General ServicesManager Peterborough/Kings Lynn - Full At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences … for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General ServicesManager to join our team and play a key role in driving excellence and innovation. As a General ServicesManager you'll: Manage the delivery of services to meet agreed … specifications and service standards, both qualitatively and financially Coordinate and direct activities across all service lines, ensuring compliance with health and safety regulations Build and maintain relationships with stakeholders at all levels within the client organisation Monitor financial performance, manage budgets, and ensure effective stock and asset control More ❯
Competitive Salary with Excellent Benefits Opportunities for professional development Plus our Sodexo employee benefits package General ServicesManager Peterborough/Kings Lynn - Full At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences … for our clients, customers, and employees. We are currently seeking a dedicated and dynamic General ServicesManager to join our team and play a key role in driving excellence and innovation. As a General ServicesManager you'll: Manage the delivery of services to meet agreed … specifications and service standards, both qualitatively and financially Coordinate and direct activities across all service lines, ensuring compliance with health and safety regulations Build and maintain relationships with stakeholders at all levels within the client organisation Monitor financial performance, manage budgets, and ensure effective stock and asset control More ❯
Technical ServicesManager Location: Covering the North of England (Midlands/Scotland) Salary: £41,000 - £43,000 plus car or car allowance Type: Permanent Working Hours: Monday - Friday, 40 hours per week Role Overview Recruiting on behalf of a multinational established Facilities Management company for a commercial contract … based in London and surrounding areas. The experienced Technical ServicesManager will oversee a team of multi-skilled engineers and subcontractors across multiple critical sites. Responsibilities Ensure the planning and allocation of technical maintenance resources are balanced within the team. Maintain the Planned Maintenance Programme and deliver excellent … issues, actions taken, and escalations. Participate in the company's Health and Safety Policy and report hazards or defects to the General Manager. Conduct service and performance reviews, including staff appraisals. Develop detailed knowledge of contract specifications, work areas, and schedules; organize staff duties accordingly. Manage budgets related to More ❯
