Period
to 23 November 2017

The median annual salary for a Support Technician was £22,000 in advertised job vacancies in Essex during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 98 131 127
Rank change year-on-year +33 -4 +7
Permanent jobs requiring a Support Technician 16 9 23
As % of all permanent IT jobs advertised in Essex 1.14% 0.42% 0.87%
As % of the Job Titles category 1.21% 0.46% 0.92%
Number of salaries quoted 16 10 19
Essex median annual salary £22,000 £28,000 £27,500
Median salary % change year-on-year -21.43% +1.82% -14.06%
10th Percentile £16,750 £21,025 £18,000
90th Percentile £30,750 £33,825 £34,600
East of England median annual salary £24,000 £25,750 £27,500
% change year-on-year -6.80% -6.36% +22.22%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1327 1971 2498
% of permanent IT jobs with a recognized job title 94.92% 92.84% 94.98%
Number of salaries quoted 1131 1516 1850
Essex median annual salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50% -5.88%
10th Percentile £23,250 £26,250 £22,500
90th Percentile £65,000 £67,500 £65,000
East of England median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% +2.94%

Support Technician
Job Vacancy Trend in Essex

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for Support Technician in Essex

Support Technician
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Essex.

Salary trend for Support Technician in Essex

Support Technician
Salary Histogram in Essex

The salary distribution of IT jobs citing Support Technician in Essex over the 6 months to 23 November 2017.

Salary histogram for Support Technician in Essex

Support Technician
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Essex region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -1 8 £19,750 -23.30%
Harlow -9 3 £22,000 -21.43%
Thurrock - 2 £34,500 -
Brentwood - 1 £22,000 -
Support Technician
East of England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 23 November 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring Support Technician in the job title.

1 12 (75.00%) Windows
2 10 (62.50%) HP
3 9 (56.25%) MS Exchange
3 9 (56.25%) Windows 10
4 8 (50.00%) TCP/IP
4 8 (50.00%) Office 365
5 7 (43.75%) Wi-Fi
6 6 (37.50%) Microsoft Certification
6 6 (37.50%) Driving Licence
7 5 (31.25%) Microsoft
7 5 (31.25%) Active Directory
7 5 (31.25%) MCSE
8 4 (25.00%) Firewall
9 3 (18.75%) VMware
9 3 (18.75%) Retail
9 3 (18.75%) Cisco Certification
9 3 (18.75%) DHCP
9 3 (18.75%) CCNA
9 3 (18.75%) DNS
9 3 (18.75%) Microsoft Office
10 2 (12.50%) Disaster Recovery
10 2 (12.50%) Management Information System
10 2 (12.50%) Systems Management Server (SMS)
10 2 (12.50%) Asset Management
10 2 (12.50%) Business Continuity
10 2 (12.50%) Windows 7
10 2 (12.50%) Analytical Skills
10 2 (12.50%) Statistics
10 2 (12.50%) Computer Security
11 1 (6.25%) Kaspersky

Support Technician Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (56.25%) MS Exchange
2 1 (6.25%) SharePoint
Applications
1 3 (18.75%) Microsoft Office
Cloud Services
1 8 (50.00%) Office 365
Communications & Networking
1 8 (50.00%) TCP/IP
2 7 (43.75%) Wi-Fi
3 4 (25.00%) Firewall
4 3 (18.75%) DHCP
4 3 (18.75%) DNS
5 1 (6.25%) 4G
5 1 (6.25%) Broadband
5 1 (6.25%) Internet
5 1 (6.25%) MPLS
5 1 (6.25%) VoIP
5 1 (6.25%) WAN
5 1 (6.25%) Wireless
General
1 3 (18.75%) Retail
2 1 (6.25%) Finance
Miscellaneous
1 6 (37.50%) Driving Licence
2 2 (12.50%) Analytical Skills
2 2 (12.50%) Management Information System
3 1 (6.25%) Smartphone
Operating Systems
1 12 (75.00%) Windows
2 9 (56.25%) Windows 10
3 2 (12.50%) Windows 7
4 1 (6.25%) Windows XP
Processes & Methodologies
1 2 (12.50%) Asset Management
1 2 (12.50%) Business Continuity
1 2 (12.50%) Computer Security
1 2 (12.50%) Disaster Recovery
1 2 (12.50%) Statistics
2 1 (6.25%) Change Management
2 1 (6.25%) ITIL
Qualifications
1 6 (37.50%) Microsoft Certification
2 5 (31.25%) MCSE
3 3 (18.75%) CCNA
3 3 (18.75%) Cisco Certification
4 1 (6.25%) Degree
4 1 (6.25%) MCITP
4 1 (6.25%) MCP
System Software
1 5 (31.25%) Active Directory
Systems Management
1 2 (12.50%) Systems Management Server (SMS)
2 1 (6.25%) MAILsweeper
Vendors
1 10 (62.50%) HP
2 5 (31.25%) Microsoft
3 3 (18.75%) VMware
4 1 (6.25%) Avaya
4 1 (6.25%) Citrix
4 1 (6.25%) Dell
4 1 (6.25%) Kaspersky
4 1 (6.25%) SonicWALL