Head of Customer Experience Jobs in Farnborough

Head of Customer Experience (Head of CX)
Hampshire > Farnborough

The median Head of Customer Experience (Head of CX) salary in Farnborough is £68,750 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 35 - -
Rank change year-on-year - - -
Permanent jobs requiring a Head of Customer Experience 6 0 0
As % of all permanent jobs advertised in Farnborough 2.94% - -
As % of the Job Titles category 3.17% - -
Number of salaries quoted 6 0 0
10th Percentile - - -
25th Percentile £63,750 - -
Median annual salary (50th Percentile) £68,750 - -
75th Percentile £74,688 - -
90th Percentile £75,000 - -
Hampshire median annual salary £68,750 - -

All Permanent IT Job Vacancies
Farnborough

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Farnborough. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Farnborough with a recognized job title 189 288 645
% of permanent jobs with a recognized job title 92.65% 97.30% 97.58%
Number of salaries quoted 170 203 250
10th Percentile £27,375 £28,500 £32,500
25th Percentile £43,750 £41,250 £38,750
Median annual salary (50th Percentile) £57,500 £62,500 £55,000
Median % change year-on-year -8.00% +13.64% +10.00%
75th Percentile £72,500 £77,500 £75,000
90th Percentile £77,500 £91,250 -
Hampshire median annual salary £50,000 £52,000 £52,500
% change year-on-year -3.85% -0.95% +10.53%

Head of Customer Experience Skill Set
Top 14 Co-occurring Skills and Capabilities in Farnborough

For the 6 months to 2 May 2024, Head of Customer Experience job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Farnborough region featuring Head of Customer Experience in the job title.

1 6 (100.00%) Customer Experience
1 6 (100.00%) Customer Service
2 5 (83.33%) Inclusion and Diversity
2 5 (83.33%) SaaS
2 5 (83.33%) Mentoring
2 5 (83.33%) Coaching
2 5 (83.33%) Problem-Solving
3 1 (16.67%) Social Skills
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Confluence
3 1 (16.67%) Analytics
3 1 (16.67%) CRM
3 1 (16.67%) Salesforce
3 1 (16.67%) JIRA

Head of Customer Experience Skill Set
Co-occurring Skills and Capabilities in Farnborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Confluence
Cloud Services
1 5 (83.33%) SaaS
Development Applications
1 1 (16.67%) JIRA
General
1 5 (83.33%) Inclusion and Diversity
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Social Skills
Processes & Methodologies
1 6 (100.00%) Customer Experience
1 6 (100.00%) Customer Service
2 5 (83.33%) Coaching
2 5 (83.33%) Mentoring
2 5 (83.33%) Problem-Solving
3 1 (16.67%) Analytics
3 1 (16.67%) CRM
Vendors
1 1 (16.67%) Salesforce