1st/2nd Line Support Job Trends in Glasgow

1st/2nd Line Support
Scotland > Glasgow

The median 1st/2nd Line Support salary in Glasgow is £28,750 per year, according to job vacancies posted during the 6 months leading to 27 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
27 Dec 2025
Same period 2024 Same period 2023
Rank 56 - 123
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 2 0 3
As % of all permanent jobs in Glasgow 0.28% - 0.25%
As % of the Job Titles category 0.31% - 0.26%
Number of salaries quoted 2 0 3
10th Percentile £26,625 - -
25th Percentile £27,188 - £28,500
Median annual salary (50th Percentile) £28,750 - £29,000
75th Percentile £29,688 - £29,500
90th Percentile £29,875 - -
Scotland median annual salary £32,500 £26,500 £29,000
% change year-on-year +22.64% -8.62% -36.96%

All Permanent IT Job Vacancies
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 645 718 1,167
% of permanent jobs with a recognized job title 91.62% 96.90% 98.07%
Number of salaries quoted 386 338 487
10th Percentile £29,000 £34,000 £28,680
25th Percentile £35,000 £41,250 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% -
75th Percentile £66,125 £75,000 £65,000
90th Percentile £85,000 £91,625 £76,250
Scotland median annual salary £45,000 £55,000 £50,500
% change year-on-year -18.18% +8.91% -8.18%

1st/2nd Line Support
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Glasgow.

1st/2nd Line Support job vacancy trend in Glasgow

1st/2nd Line Support
Salary Trend in Glasgow

Salary distribution trend for 1st/2nd Line Support job vacancies in Glasgow.

Salary distribution trend for 1st/2nd Line Support job vacancies in Glasgow

1st/2nd Line Support Skill Set
Top 1 Co-Occurring Skills & Capabilities in Glasgow

For the 6 months to 27 December 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 1st/2nd Line Support in the job title.

1 1 (50.00%) SLA

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (50.00%) Advertising
Quality Assurance & Compliance
1 1 (50.00%) SLA