Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 128 105 79
Rank change year-on-year -23 -26 +24
Permanent jobs citing SLA 38 29 98
As % of all permanent IT jobs advertised in Glasgow 1.54% 1.45% 3.72%
As % of the Quality Assurance & Compliance category 21.23% 15.59% 34.03%
Number of salaries quoted 23 15 43
Glasgow median annual salary £35,000 £33,000 £35,000
Median salary % change year-on-year +6.06% -5.71% +16.67%
10th Percentile £27,500 £24,000 £21,250
90th Percentile £55,600 £51,000 £57,500
Scotland median annual salary £42,500 £32,500 £32,500
% change year-on-year +30.77% - -13.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Permanent vacancies with a requirement for quality assurance or compliance skills 179 186 288
As % of all permanent IT jobs advertised in Glasgow 7.25% 9.32% 10.94%
Number of salaries quoted 106 77 140
Glasgow median annual salary £41,750 £35,000 £42,000
Median salary % change year-on-year +19.29% -16.67% -6.67%
10th Percentile £27,875 £25,000 £23,875
90th Percentile £65,125 £60,875 £57,050
Scotland median annual salary £45,000 £37,500 £45,000
% change year-on-year +20.00% -16.67% +2.27%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Glasgow.

Salary trend for SLA in Glasgow

SLA
Salary Histogram in Glasgow

The salary distribution of IT jobs citing SLA in Glasgow over the 6 months to 26 May 2018.

Salary histogram for SLA in Glasgow

For the 6 months to 26 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for SLA.

1 25 (65.79%) Windows
2 17 (44.74%) Finance
3 16 (42.11%) SQL Server
4 12 (31.58%) Oracle
4 12 (31.58%) ITIL
4 12 (31.58%) Microsoft
5 11 (28.95%) SQL
5 11 (28.95%) Linux
5 11 (28.95%) Unix
5 11 (28.95%) Service Delivery
5 11 (28.95%) Windows Server
6 10 (26.32%) Change Management
7 9 (23.68%) Service Management
7 9 (23.68%) Active Directory
8 8 (21.05%) Agile Software Development
8 8 (21.05%) Data Analysis
8 8 (21.05%) Trend Analysis
8 8 (21.05%) Root Cause Analysis
9 7 (18.42%) Microsoft Office
10 6 (15.79%) IIS
10 6 (15.79%) .NET
10 6 (15.79%) XML
10 6 (15.79%) CRM
10 6 (15.79%) Asset Management
10 6 (15.79%) Business Continuity
10 6 (15.79%) Windows 7
11 5 (13.16%) Customer Requirements
11 5 (13.16%) EqualLogic
11 5 (13.16%) EMC VNX
11 5 (13.16%) EMC VMAX

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.79%) IIS
2 2 (5.26%) MS Exchange
2 2 (5.26%) SharePoint
3 1 (2.63%) Apache
3 1 (2.63%) Exchange Server 2010
3 1 (2.63%) Skype for Business
3 1 (2.63%) WebSphere
Applications
1 7 (18.42%) Microsoft Office
2 4 (10.53%) Microsoft Excel
2 4 (10.53%) Microsoft PowerPoint
3 1 (2.63%) InfoPath
Business Applications
1 1 (2.63%) Dynamics CRM
1 1 (2.63%) Oracle EBS
1 1 (2.63%) Oracle EBS R12
Cloud Services
1 3 (7.89%) Microsoft Azure
2 2 (5.26%) SaaS
3 1 (2.63%) Azure Active Directory
3 1 (2.63%) IaaS
3 1 (2.63%) PaaS
Communications & Networking
1 3 (7.89%) ADSL
1 3 (7.89%) Extranet
2 2 (5.26%) Broadband
2 2 (5.26%) Intranet
2 2 (5.26%) VPN
2 2 (5.26%) WAN
3 1 (2.63%) DHCP
3 1 (2.63%) DNS
3 1 (2.63%) Ethernet
3 1 (2.63%) Firewall
3 1 (2.63%) Internet
3 1 (2.63%) LAN
3 1 (2.63%) Skype
Database & Business Intelligence
1 16 (42.11%) SQL Server
2 3 (7.89%) GIS
3 2 (5.26%) MySQL
4 1 (2.63%) Data Warehouse
4 1 (2.63%) RDBMS
4 1 (2.63%) Relational Database
4 1 (2.63%) SQL Server Reporting Services
Development Applications
1 2 (5.26%) JIRA
General
1 17 (44.74%) Finance
2 5 (13.16%) Banking
3 4 (10.53%) Telecoms
4 3 (7.89%) Law
5 2 (5.26%) Back Office
5 2 (5.26%) Financial Institution
5 2 (5.26%) French Language
5 2 (5.26%) German Language
5 2 (5.26%) Italian Language
5 2 (5.26%) Spanish Language
6 1 (2.63%) Legal
6 1 (2.63%) Mandarin Language
6 1 (2.63%) Retail
Job Titles
1 12 (31.58%) Analyst
2 9 (23.68%) Applications Support
2 9 (23.68%) Applications Support Analyst
2 9 (23.68%) Support Analyst
3 6 (15.79%) Senior Analyst
3 6 (15.79%) Senior Applications Support
3 6 (15.79%) Senior Applications Support Analyst
3 6 (15.79%) Senior Support Analyst
4 5 (13.16%) Field Engineer
4 5 (13.16%) Field Hardware Engineer
4 5 (13.16%) Field Service Engineer
4 5 (13.16%) Field Service Hardware Engineer
4 5 (13.16%) Hardware Engineer
4 5 (13.16%) Server Engineer
4 5 (13.16%) Sun Engineer
4 5 (13.16%) Sun Hardware Engineer
5 3 (7.89%) Desktop Support
5 3 (7.89%) Infrastructure Engineer
5 3 (7.89%) Service Analyst
5 3 (7.89%) Support Engineer
Libraries, Frameworks & Software Standards
1 6 (15.79%) .NET
1 6 (15.79%) XML
2 5 (13.16%) Middleware
3 2 (5.26%) Software Packaging
4 1 (2.63%) ASP.NET
4 1 (2.63%) LAMP
4 1 (2.63%) Web Services
Miscellaneous
1 5 (13.16%) EMC VMAX
1 5 (13.16%) EMC VNX
1 5 (13.16%) iSeries
2 4 (10.53%) Management Information System
3 3 (7.89%) Driving Licence
4 2 (5.26%) Blackberry
4 2 (5.26%) Self-Motivation
5 1 (2.63%) Data Centre
5 1 (2.63%) Hybrid Cloud
5 1 (2.63%) User Experience
5 1 (2.63%) Virtual Team
Operating Systems
1 25 (65.79%) Windows
2 11 (28.95%) Linux
2 11 (28.95%) Unix
2 11 (28.95%) Windows Server
3 6 (15.79%) Windows 7
4 2 (5.26%) Windows 10
4 2 (5.26%) Windows Server 2003
4 2 (5.26%) Windows XP
5 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 12 (31.58%) ITIL
2 11 (28.95%) Service Delivery
3 10 (26.32%) Change Management
4 9 (23.68%) Service Management
5 8 (21.05%) Agile Software Development
5 8 (21.05%) Data Analysis
5 8 (21.05%) Root Cause Analysis
5 8 (21.05%) Trend Analysis
6 6 (15.79%) Asset Management
6 6 (15.79%) Business Continuity
6 6 (15.79%) CRM
7 5 (13.16%) Customer Requirements
7 5 (13.16%) Problem Management
8 4 (10.53%) Incident Management
8 4 (10.53%) Investment Management
8 4 (10.53%) ITIL V3
9 3 (7.89%) Commercial Awareness
9 3 (7.89%) Contract Management
9 3 (7.89%) Matrix Management
9 3 (7.89%) Project Management
Programming Languages
1 11 (28.95%) SQL
2 5 (13.16%) C
3 3 (7.89%) PowerShell
4 2 (5.26%) Java
5 1 (2.63%) C#
5 1 (2.63%) PHP
5 1 (2.63%) T-SQL
5 1 (2.63%) XPath
Qualifications
1 4 (10.53%) Microsoft Certification
2 3 (7.89%) Degree
2 3 (7.89%) MCITP
3 2 (5.26%) PRINCE2 Practitioner
4 1 (2.63%) CCNA
4 1 (2.63%) Cisco Certification
4 1 (2.63%) ITIL Certification
4 1 (2.63%) MCSE
System Software
1 9 (23.68%) Active Directory
2 5 (13.16%) XenApp
3 2 (5.26%) Hyper-V
Systems Management
1 2 (5.26%) SCCM
1 2 (5.26%) SCOM
2 1 (2.63%) Single Sign-On
Vendors
1 12 (31.58%) Microsoft
1 12 (31.58%) Oracle
2 5 (13.16%) Citrix
2 5 (13.16%) Dell
2 5 (13.16%) Dell Compellent
2 5 (13.16%) EMC
2 5 (13.16%) EqualLogic
2 5 (13.16%) HP
2 5 (13.16%) IBM
2 5 (13.16%) SonicWALL
2 5 (13.16%) Sun
3 4 (10.53%) AppDynamics
3 4 (10.53%) TIBCO
4 3 (7.89%) Apple
4 3 (7.89%) Salesforce.com
4 3 (7.89%) VMware
5 2 (5.26%) Avaya
5 2 (5.26%) iManage
5 2 (5.26%) Verint
6 1 (2.63%) Intapp