2nd Line Service Desk Analyst Jobs in Glasgow

Second Line Service Desk Analyst
Scotland > Glasgow

The median Second Line Service Desk Analyst salary in Glasgow is £28,000 per year, according to job vacancies posted during the 6 months leading to 9 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
9 May 2025
Same period 2024 Same period 2023
Rank 52 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 2 0 0
As % of all permanent jobs advertised in Glasgow 0.41% - -
As % of the Job Titles category 0.46% - -
Number of salaries quoted 2 0 0
10th Percentile £25,650 - -
25th Percentile £25,875 - -
Median annual salary (50th Percentile) £28,000 - -
75th Percentile £30,375 - -
90th Percentile £30,750 - -
Scotland median annual salary £28,000 - £29,000

All Permanent IT Job Vacancies
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 432 3,904 1,327
% of permanent jobs with a recognized job title 88.52% 98.04% 85.78%
Number of salaries quoted 258 852 664
10th Percentile £31,775 £31,250 £32,500
25th Percentile £43,813 £41,250 £41,250
Median annual salary (50th Percentile) £58,033 £52,500 £55,000
Median % change year-on-year +10.54% -4.55% +14.58%
75th Percentile £75,360 £65,000 £68,975
90th Percentile £85,700 £78,750 £75,000
Scotland median annual salary £55,000 £52,500 £55,462
% change year-on-year +4.76% -5.34% +5.64%

2nd Line Service Desk Analyst
Job Vacancy Trend in Glasgow

Job postings that featured 2nd Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for 2nd Line Service Desk Analyst in Glasgow

2nd Line Service Desk Analyst
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing 2nd Line Service Desk Analyst in Glasgow.

Salary trend for 2nd Line Service Desk Analyst in Glasgow

2nd Line Service Desk Analyst Skill Set
Top 8 Co-occurring Skills and Capabilities in Glasgow

For the 6 months to 9 May 2025, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring 2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Disaster Recovery
1 2 (100.00%) VMware
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Windows Server
2 1 (50.00%) Windows
2 1 (50.00%) Data Centre

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Microsoft 365
Miscellaneous
1 1 (50.00%) Data Centre
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Disaster Recovery
System Software
1 2 (100.00%) Active Directory
1 2 (100.00%) VMware Infrastructure
Vendors
1 2 (100.00%) VMware