Customer Service Specialist Job Trends in Glasgow

Customer Service Specialist
Scotland > Glasgow

The median Customer Service Specialist salary in Glasgow is £27,581 per year, according to job vacancies posted during the 6 months leading to 18 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Aug 2026
Same period 2025 Same period 2024
Rank 74 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Specialist 1 0 0
As % of all permanent jobs in Glasgow 0.083% - -
As % of the Job Titles category 0.087% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £27,581 - -
Scotland median annual salary £27,581 - -

All Permanent IT Job Roles
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 1,143 676 2,587
% of permanent jobs with a recognized job title 94.54% 93.76% 98.03%
Number of salaries quoted 677 278 764
10th Percentile £30,000 £30,000 £32,575
25th Percentile £36,750 £35,000 £41,250
Median annual salary (50th Percentile) £50,000 £53,250 £54,000
Median % change year-on-year -6.10% -1.39% -1.82%
75th Percentile £67,500 £71,250 £67,500
90th Percentile £85,000 £85,000 £82,500
Scotland median annual salary £50,000 £50,000 £52,500
% change year-on-year - -4.76% -4.55%

Customer Service Specialist Skill Set
Top 6 Co-Occurring Skills & Capabilities in Glasgow

For the 6 months to 18 August 2026, Customer Service Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Customer Service Specialist in the job title.

1 1 (100.00%) Critical Thinking
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Decision-Making
1 1 (100.00%) Emotional Intelligence
1 1 (100.00%) Problem-Solving

Customer Service Specialist Skill Set
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 1 (100.00%) Banking
1 1 (100.00%) Finance
1 1 (100.00%) Legal
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Podcast
1 1 (100.00%) Social Media
1 1 (100.00%) Web Conferencing
Processes & Methodologies
1 1 (100.00%) Critical Thinking
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) Decision-Making
1 1 (100.00%) Emotional Intelligence
1 1 (100.00%) Problem-Solving