Customer-Centricity Job Trends in Glasgow

Customer-Centric
Scotland > Glasgow

The table below provides summary statistics and salary benchmarking for jobs advertised in Glasgow requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 25 April 2026, with comparisons to the same periods in the previous two years.

6 months to
25 Apr 2026
Same period 2025 Same period 2024
Rank 61 47 210
Rank change year-on-year -14 +163 -98
Permanent jobs citing Customer-Centricity 8 5 20
As % of all permanent jobs in Glasgow 0.84% 1.18% 0.53%
As % of the Processes & Methodologies category 1.18% 1.27% 0.55%
Number of salaries quoted 8 0 13
10th Percentile £34,500 - £36,350
25th Percentile £35,250 - £36,750
Median annual salary (50th Percentile) £37,000 - £38,500
Median % change year-on-year - - -45.47%
75th Percentile £38,625 - £52,750
90th Percentile £39,000 - £53,350
Scotland median annual salary £37,500 £60,000 £45,000
% change year-on-year -37.50% +33.33% -36.26%

All Process & Methodology Skills
Glasgow

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Glasgow.

Permanent vacancies with a requirement for process or methodology skills 680 393 3,612
As % of all permanent jobs advertised in Glasgow 71.13% 92.91% 96.53%
Number of salaries quoted 433 213 797
10th Percentile £29,375 £35,000 £31,250
25th Percentile £30,000 £42,500 £41,250
Median annual salary (50th Percentile) £50,000 £60,000 £53,000
Median % change year-on-year -16.67% +13.21% -3.64%
75th Percentile £70,000 £77,500 £65,000
90th Percentile £85,000 £99,300 £77,700
Scotland median annual salary £46,788 £55,000 £52,500
% change year-on-year -14.93% +4.76% -9.48%

Customer-Centricity
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Glasgow.

Customer-Centricity job vacancy trend in Glasgow

Customer-Centricity
Salary Trend in Glasgow

Salary distribution trend for jobs in Glasgow citing Customer-Centricity.

Salary distribution trend for jobs in Glasgow citing Customer-Centricity

Customer-Centricity
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 8 (100.00%) Analytical Skills
1 8 (100.00%) Social Skills
Job Titles
1 1 (12.50%) IT Engineer
1 1 (12.50%) IT Support
1 1 (12.50%) IT Support Engineer
1 1 (12.50%) Support Engineer
Miscellaneous
1 8 (100.00%) Management Information System
Processes & Methodologies
1 8 (100.00%) Agile
1 8 (100.00%) Analytics
1 8 (100.00%) Collaborative Working
1 8 (100.00%) Customer-Centric Approach
1 8 (100.00%) Cybersecurity
1 8 (100.00%) Data Analysis
1 8 (100.00%) Data Privacy
1 8 (100.00%) Disaster Recovery
1 8 (100.00%) ITIL
1 8 (100.00%) Knowledge Transfer
1 8 (100.00%) Problem-Solving
1 8 (100.00%) User Experience