Period
to 16 September 2021

The median annual salary for an IT Support was £22,500 in advertised job vacancies in Glasgow during the 6 months to 16 September 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Scotland > Glasgow
6 months to
16 Sep 2021
Same period 2020 Same period 2019
Rank 95 60 111
Rank change year-on-year -35 +51 +50
Permanent jobs requiring an IT Support 16 17 12
As % of all permanent jobs advertised in Glasgow 1.15% 2.47% 0.66%
As % of the Job Titles category 1.25% 2.62% 0.68%
Number of salaries quoted 13 4 11
10th Percentile " £23,275 £17,500
25th Percentile £21,250 £26,313 £22,185
Median annual salary (50th Percentile) £22,500 £28,000 £26,000
Median % change year-on-year -19.64% +7.69% +13.04%
75th Percentile £26,250 £28,500 £29,750
90th Percentile £32,600 £29,400 £30,000
Scotland median annual salary £26,500 £28,000 £29,500
% change year-on-year -5.36% -5.08% +7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 1,277 650 1,773
% of permanent IT jobs with a recognized job title 91.80% 94.48% 97.36%
Number of salaries quoted 884 449 1,234
10th Percentile £32,500 £31,250 £31,002
25th Percentile £37,500 £37,500 £35,000
Median annual salary (50th Percentile) £47,500 £47,500 £45,000
Median % change year-on-year - +5.56% -3.23%
75th Percentile £62,500 £58,750 £55,000
90th Percentile £77,500 £67,500 £65,000
Scotland median annual salary £49,000 £47,500 £45,000
% change year-on-year +3.16% +5.56% -

IT Support
Job Vacancy Trend in Glasgow

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for IT Support in Glasgow

IT Support
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing IT Support in Glasgow.

Salary trend for IT Support in Glasgow

IT Support
Salary Histogram in Glasgow

Salary distribution for jobs citing IT Support in Glasgow over the 6 months to 16 September 2021.

Salary histogram for IT Support in Glasgow

IT Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 16 September 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring IT Support in the job title.

1 13 (81.25%) Microsoft 365
2 8 (50.00%) Microsoft
3 6 (37.50%) Windows
3 6 (37.50%) Legal
3 6 (37.50%) Influencing Skills
3 6 (37.50%) Organisational Skills
3 6 (37.50%) Creative Thinking
3 6 (37.50%) Decision-Making
4 5 (31.25%) Windows Server
4 5 (31.25%) Active Directory
5 3 (18.75%) Firewall
5 3 (18.75%) Cloud Computing
6 2 (12.50%) Windows 7
6 2 (12.50%) Driving Licence
6 2 (12.50%) Windows 10
6 2 (12.50%) Problem-Solving
6 2 (12.50%) Social Skills
6 2 (12.50%) Finance
6 2 (12.50%) SAP
6 2 (12.50%) ERP
6 2 (12.50%) SAP Business One
7 1 (6.25%) Welsh Language
7 1 (6.25%) SC Cleared
7 1 (6.25%) Security Cleared
7 1 (6.25%) Degree
7 1 (6.25%) Windows Server 2008
7 1 (6.25%) Service Desk Management
7 1 (6.25%) Line Management
7 1 (6.25%) Patch Management
7 1 (6.25%) LAN

IT Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) Microsoft Office
Business Applications
1 2 (12.50%) SAP Business One
Cloud Services
1 13 (81.25%) Microsoft 365
2 3 (18.75%) Cloud Computing
Communications & Networking
1 3 (18.75%) Firewall
2 1 (6.25%) DHCP
2 1 (6.25%) DNS
2 1 (6.25%) LAN
2 1 (6.25%) Remote Desktop
2 1 (6.25%) WAN
2 1 (6.25%) Wi-Fi
General
1 6 (37.50%) Influencing Skills
1 6 (37.50%) Legal
1 6 (37.50%) Organisational Skills
2 2 (12.50%) Finance
2 2 (12.50%) Social Skills
3 1 (6.25%) Welsh Language
Miscellaneous
1 2 (12.50%) Driving Licence
Operating Systems
1 6 (37.50%) Windows
2 5 (31.25%) Windows Server
3 2 (12.50%) Windows 10
3 2 (12.50%) Windows 7
4 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 6 (37.50%) Creative Thinking
1 6 (37.50%) Decision-Making
2 2 (12.50%) ERP
2 2 (12.50%) Problem-Solving
3 1 (6.25%) Line Management
3 1 (6.25%) Patch Management
3 1 (6.25%) Service Delivery
3 1 (6.25%) Service Desk Management
Qualifications
1 1 (6.25%) Degree
1 1 (6.25%) HNC
1 1 (6.25%) HND
1 1 (6.25%) SC Cleared
1 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 1 (6.25%) SLA
System Software
1 5 (31.25%) Active Directory
Vendors
1 8 (50.00%) Microsoft
2 2 (12.50%) SAP