Period
to 28 January 2022

The median annual salary for an IT Support was £31,500 in advertised job vacancies in Glasgow during the 6 months to 28 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
Scotland > Glasgow
6 months to
28 Jan 2022
Same period 2021 Same period 2020
Rank 68 83 110
Rank change year-on-year +15 +27 +30
Permanent jobs requiring an IT Support 55 14 10
As % of all permanent jobs advertised in Glasgow 3.47% 1.40% 0.63%
As % of the Job Titles category 3.69% 1.47% 0.65%
Number of salaries quoted 28 4 9
10th Percentile £21,250 - £17,500
25th Percentile £22,938 £28,000 £21,250
Median annual salary (50th Percentile) £31,500 £29,750 £27,000
Median % change year-on-year +5.88% +10.19% +8.00%
75th Percentile £36,500 £33,250 £32,500
90th Percentile - - £38,000
Scotland median annual salary £25,000 £28,000 £28,250
% change year-on-year -10.71% -0.88% +2.73%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 1,490 951 1,531
% of permanent IT jobs with a recognized job title 93.89% 95.00% 96.59%
Number of salaries quoted 947 674 1,104
10th Percentile £31,250 £32,500 £31,250
25th Percentile £38,375 £37,500 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% -1.10%
75th Percentile £65,000 £60,000 £55,000
90th Percentile £75,000 £70,525 £62,500
Scotland median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

IT Support
Job Vacancy Trend in Glasgow

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for IT Support in Glasgow

IT Support
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing IT Support in Glasgow.

Salary trend for IT Support in Glasgow

IT Support
Salary Histogram in Glasgow

Salary distribution for jobs citing IT Support in Glasgow over the 6 months to 28 January 2022.

Salary histogram for IT Support in Glasgow

IT Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 28 January 2022, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring IT Support in the job title.

1 40 (72.73%) Microsoft
2 33 (60.00%) Social Skills
3 29 (52.73%) SLA
4 28 (50.91%) Problem-Solving
5 27 (49.09%) Windows
6 25 (45.45%) Microsoft 365
7 16 (29.09%) Active Directory
8 12 (21.82%) COM
9 9 (16.36%) Azure
9 9 (16.36%) Infrastructure Engineering
9 9 (16.36%) Driving Licence
10 8 (14.55%) Presales
10 8 (14.55%) vSphere
10 8 (14.55%) Server Management
10 8 (14.55%) Storage Management
10 8 (14.55%) Documentation Skills
10 8 (14.55%) Windows Server
10 8 (14.55%) vCenter Server
10 8 (14.55%) VMware Infrastructure
10 8 (14.55%) Service Delivery
10 8 (14.55%) VMware
10 8 (14.55%) B2B
10 8 (14.55%) Cisco Certification
10 8 (14.55%) SAN
10 8 (14.55%) Cisco
10 8 (14.55%) CCNA
10 8 (14.55%) Linux
10 8 (14.55%) LAN
10 8 (14.55%) TCP/IP
11 7 (12.73%) Ethernet

IT Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.82%) Exchange Server 2003
1 1 (1.82%) Exchange Server 2007
1 1 (1.82%) Exchange Server 2010
1 1 (1.82%) Exchange Server 2013
1 1 (1.82%) MS Exchange
1 1 (1.82%) SharePoint
Applications
1 7 (12.73%) Microsoft Excel
1 7 (12.73%) Microsoft PowerPoint
2 3 (5.45%) Microsoft Office
Business Applications
1 2 (3.64%) SAP Business One
Cloud Services
1 25 (45.45%) Microsoft 365
2 9 (16.36%) Azure
3 2 (3.64%) Cloud Computing
4 1 (1.82%) AWS
Communications & Networking
1 8 (14.55%) LAN
1 8 (14.55%) SAN
1 8 (14.55%) TCP/IP
2 7 (12.73%) Ethernet
2 7 (12.73%) Wireless
3 3 (5.45%) Firewall
4 2 (3.64%) DHCP
4 2 (3.64%) DNS
5 1 (1.82%) Remote Desktop
5 1 (1.82%) Structured Cabling
5 1 (1.82%) WAN
5 1 (1.82%) Wi-Fi
General
1 33 (60.00%) Social Skills
2 8 (14.55%) Documentation Skills
3 4 (7.27%) Finance
4 1 (1.82%) Influencing Skills
4 1 (1.82%) Legal
4 1 (1.82%) Organisational Skills
Libraries, Frameworks & Software Standards
1 12 (21.82%) COM
Miscellaneous
1 9 (16.36%) Driving Licence
2 4 (7.27%) Data Centre
3 1 (1.82%) Data Protection Act
Operating Systems
1 27 (49.09%) Windows
2 8 (14.55%) Linux
2 8 (14.55%) Windows Server
3 3 (5.45%) Mac OS
4 2 (3.64%) Windows Server 2008
5 1 (1.82%) Windows 2000 Server
5 1 (1.82%) Windows 7
5 1 (1.82%) Windows Server 2003
Processes & Methodologies
1 28 (50.91%) Problem-Solving
2 9 (16.36%) Infrastructure Engineering
3 8 (14.55%) B2B
3 8 (14.55%) Presales
3 8 (14.55%) Server Management
3 8 (14.55%) Service Delivery
3 8 (14.55%) Storage Management
4 4 (7.27%) ITIL
4 4 (7.27%) Time Management
5 2 (3.64%) Collaborative Working
5 2 (3.64%) Creative Thinking
5 2 (3.64%) ERP
6 1 (1.82%) Agile Software Development
6 1 (1.82%) Customer Requirements
6 1 (1.82%) Data Protection
6 1 (1.82%) Decision-Making
6 1 (1.82%) Line Management
6 1 (1.82%) Migration
6 1 (1.82%) Patch Management
6 1 (1.82%) Service Desk Management
Qualifications
1 8 (14.55%) CCNA
1 8 (14.55%) Cisco Certification
2 1 (1.82%) Degree
2 1 (1.82%) HNC
Quality Assurance & Compliance
1 29 (52.73%) SLA
System Software
1 16 (29.09%) Active Directory
2 8 (14.55%) VMware Infrastructure
2 8 (14.55%) vSphere
Systems Management
1 8 (14.55%) vCenter Server
2 1 (1.82%) FortiGate
Vendors
1 40 (72.73%) Microsoft
2 8 (14.55%) Cisco
2 8 (14.55%) VMware
3 2 (3.64%) SAP
4 1 (1.82%) Meraki
4 1 (1.82%) Ubiquiti
4 1 (1.82%) WatchGuard