Customer-Centric
UK > Scotland
The following table provides summary statistics for permanent job vacancies advertised in Scotland with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 247 | 192 | 230 |
| Rank change year-on-year | -55 | +38 | -62 |
| Permanent jobs citing Customer-Centricity | 36 | 27 | 20 |
| As % of all permanent jobs advertised in Scotland | 0.53% | 0.57% | 0.35% |
| As % of the Processes & Methodologies category | 0.58% | 0.61% | 0.38% |
| Number of salaries quoted | 28 | 14 | 11 |
| 10th Percentile | £36,600 | - | - |
| 25th Percentile | £36,750 | £67,500 | - |
| Median annual salary (50th Percentile) | £45,000 | £70,300 | £45,000 |
| Median % change year-on-year | -35.99% | +56.22% | +0.56% |
| 75th Percentile | £52,750 | £72,500 | £51,250 |
| 90th Percentile | £57,500 | - | £60,000 |
| UK median annual salary | £47,229 | £70,000 | £64,750 |
| % change year-on-year | -32.53% | +8.11% | +23.33% |
All Process and Methodology Skills
Scotland
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Scotland with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 6,250 | 4,437 | 5,249 |
| As % of all permanent jobs advertised in Scotland | 92.80% | 94.24% | 90.89% |
| Number of salaries quoted | 2,418 | 2,226 | 2,810 |
| 10th Percentile | £28,750 | £32,000 | £30,000 |
| 25th Percentile | £40,500 | £41,750 | £40,000 |
| Median annual salary (50th Percentile) | £52,500 | £57,500 | £52,500 |
| Median % change year-on-year | -8.70% | +9.52% | +5.00% |
| 75th Percentile | £65,000 | £73,750 | £67,500 |
| 90th Percentile | £80,000 | £85,000 | £81,250 |
| UK median annual salary | £55,000 | £61,500 | £60,000 |
| % change year-on-year | -10.57% | +2.50% | +9.09% |
Customer-Centricity
Job Vacancy Trend in Scotland
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Scotland.
Customer-Centricity
Salary Trend in Scotland
3-month moving average salary quoted in jobs citing Customer-Centricity in Scotland.
Customer-Centricity
Salary Histogram in Scotland
Salary distribution for jobs citing Customer-Centricity in Scotland over the 6 months to 4 May 2024.
Customer-Centricity
Job Locations in Scotland
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Scotland region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Glasgow | -90 | 20 | £38,500 | -45.00% | 8 |
| Edinburgh | +41 | 8 | £50,000 | -29.18% | 7 |
| Aberdeen | -8 | 7 | £41,000 | -41.68% | |
| Dundee | - | 1 | £55,000 | - | |
| Customer-Centricity UK |
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Customer-Centricity
Co-occurring Skills and Capabilities in Scotland by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: