The median annual salary for a Service Desk Analyst was £23,625 in advertised job vacancies in Gloucester during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Service Desk Analyst
Gloucestershire / Gloucester
Rank 37 39 41
Rank change year-on-year +2 +2  
Permanent jobs requiring a Service Desk Analyst 3 1 1
As % of all permanent IT jobs advertised in Gloucester 1.34% 0.52% 0.42%
As % of the Job Titles category 1.40% 0.52% 0.44%
Number of salaries quoted 2 1 1
Median salary £23,625 £27,000 £21,500
Median salary % change year-on-year -12.50% +25.58%  
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Gloucester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Gloucester
Permanent job vacancies with a job title containing a recognized job role 215 191 229
As % of all permanent IT job vacancies advertised in Gloucester 95.98% 98.96% 97.03%
Number of salaries quoted 198 118 201
Median salary £40,000 £42,500 £37,500
Median salary % change year-on-year -5.88% +13.33%  
90% offered a salary of more than £25,000 £30,000 £25,500
10% offered a salary of more than £55,000 £65,000 £75,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Gloucester

The job posting trend of jobs advertised in Gloucester that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Gloucester

Service Desk Analyst
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Gloucester.

Salary trend for Service Desk Analyst in Gloucester

Service Desk Analyst Skill Set
Top 19 Related IT Skills in Gloucester

For the 6 months to 24 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring Service Desk Analyst in the job title.

1 7 (77.78%) Security Cleared
2 6 (66.67%) Infrastructure Management
2 6 (66.67%) SC Cleared
2 6 (66.67%) DV Cleared
2 6 (66.67%) Service Delivery
2 6 (66.67%) Problem Management
3 3 (33.33%) Microsoft
4 2 (22.22%) Active Directory
4 2 (22.22%) MS Excel
4 2 (22.22%) MS Visio
4 2 (22.22%) MS Exchange
4 2 (22.22%) Telecoms
5 1 (11.11%) Degree
5 1 (11.11%) French Language
5 1 (11.11%) Italian Language
5 1 (11.11%) Spanish Language
5 1 (11.11%) SLA
5 1 (11.11%) System Testing
5 1 (11.11%) Windows

Service Desk Analyst Skill Set
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
Applications
1 2 (22.22%) MS Excel
1 2 (22.22%) MS Visio
General
1 2 (22.22%) Telecoms
2 1 (11.11%) French Language
2 1 (11.11%) Italian Language
2 1 (11.11%) Spanish Language
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 6 (66.67%) Infrastructure Management
1 6 (66.67%) Problem Management
1 6 (66.67%) Service Delivery
2 1 (11.11%) System Testing
Qualifications
1 7 (77.78%) Security Cleared
2 6 (66.67%) DV Cleared
2 6 (66.67%) SC Cleared
3 1 (11.11%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 2 (22.22%) Active Directory
Vendors
1 3 (33.33%) Microsoft