Period
to 20 July 2017

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Gloucester during the 6 months to 20 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Gloucestershire > Gloucester
6 months to
20 Jul 2017
Same period 2016 Same period 2015
Rank 56 45 50
Rank change year-on-year -11 +5 +1
Permanent jobs requiring a Support Analyst 3 18 18
As % of all permanent IT jobs advertised in Gloucester 0.72% 3.81% 3.17%
As % of the Job Titles category 0.74% 3.86% 3.30%
Number of salaries quoted 3 17 31
Gloucester median annual salary £27,500 £21,500 £21,500
Median salary % change year-on-year +27.91% - +2.38%
10th Percentile £20,850 £17,000 £20,750
90th Percentile £32,750 £30,000 £39,000
Gloucestershire median annual salary £22,250 £24,500 £30,000
% change year-on-year -9.18% -18.33% +33.33%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Gloucester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Gloucester
Permanent job vacancies with a job title containing a recognized job role 405 466 545
As % of all permanent IT job vacancies advertised in Gloucester 97.12% 98.52% 96.12%
Number of salaries quoted 363 322 473
Gloucester median annual salary £41,500 £42,500 £42,000
Median salary % change year-on-year -2.35% +1.19% +12.00%
10th Percentile £25,850 £24,888 £24,750
90th Percentile £62,500 £65,000 £68,750
Gloucestershire median annual salary £42,000 £42,500 £40,000
% change year-on-year -1.18% +6.25% +5.26%

Support Analyst
Job Vacancy Trend in Gloucester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Gloucester.

Job vacancy trend for Support Analyst in Gloucester

Support Analyst
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Gloucester.

Salary trend for Support Analyst in Gloucester

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Gloucester

For the 6 months to 20 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring Support Analyst in the job title.

1 2 (66.67%) SQL
1 2 (66.67%) Linux
1 2 (66.67%) Microsoft
2 1 (33.33%) Active Directory
2 1 (33.33%) Citrix
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Unit4 Business World
2 1 (33.33%) Java
2 1 (33.33%) Data Analysis
2 1 (33.33%) Incident Management
2 1 (33.33%) Marketing
2 1 (33.33%) JIRA
2 1 (33.33%) Digital Marketing
2 1 (33.33%) Data Mapping
2 1 (33.33%) Mac OS
2 1 (33.33%) XenApp
2 1 (33.33%) XenDesktop
2 1 (33.33%) Windows 7
2 1 (33.33%) Confluence
2 1 (33.33%) Office 365
2 1 (33.33%) SQL Server 2012
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows 10
2 1 (33.33%) ERP
2 1 (33.33%) DHCP
2 1 (33.33%) TCP/IP
2 1 (33.33%) DNS
2 1 (33.33%) Business Intelligence
2 1 (33.33%) SLA
2 1 (33.33%) .NET

Support Analyst Skill Set
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Confluence
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 1 (33.33%) Unit4 Business World
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) TCP/IP
Database & Business Intelligence
1 1 (33.33%) SQL Server
1 1 (33.33%) SQL Server 2012
Development Applications
1 1 (33.33%) JIRA
General
1 1 (33.33%) Electronics
1 1 (33.33%) Finance
1 1 (33.33%) Manufacturing
1 1 (33.33%) Marketing
1 1 (33.33%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (33.33%) .NET
Operating Systems
1 2 (66.67%) Linux
2 1 (33.33%) Mac OS
2 1 (33.33%) Unix
2 1 (33.33%) Windows
2 1 (33.33%) Windows 10
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
Processes & Methodologies
1 1 (33.33%) Business Intelligence
1 1 (33.33%) Data Analysis
1 1 (33.33%) Data Mapping
1 1 (33.33%) Digital Marketing
1 1 (33.33%) ERP
1 1 (33.33%) Incident Management
1 1 (33.33%) Programme Management
1 1 (33.33%) Service Delivery
Programming Languages
1 2 (66.67%) SQL
2 1 (33.33%) Java
Qualifications
1 1 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) XenApp
1 1 (33.33%) XenDesktop
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) Citrix
2 1 (33.33%) SAP