GL7, Cirencester, Gloucestershire, United Kingdom Hybrid / WFH Options
Richmond Square Consulting Ltd
Software SupportAnalyst Cirencester, hybrid (x3 days in the office) Software SupportAnalyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software SupportAnalyst you will focus on … the client experience. The Software SupportAnalyst will resolve problems head on and be solution focused. Benefits As a Software SupportAnalyst for this awesome company, you will benefit from: Starting salary of £28,000 - £33,000 (depending on experience) Generous Annual Leave (25 days + … Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software SupportAnalyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system more »
Fairford, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Richmond Square Consulting
Software SupportAnalyst Cirencester, hybrid (x3 days in the office) Software SupportAnalyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software SupportAnalyst you will focus on … the client experience. The Software SupportAnalyst will resolve problems head on and be solution focused. Benefits As a Software SupportAnalyst for this awesome company, you will benefit from: Starting salary of £28,000 - £33,000 (depending on experience) Generous Annual Leave (25 days + … being guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software SupportAnalyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
TMGroup
Here at TM Group, we are looking for a Web Application SupportAnalyst to join our IT team. The role is working full-time Monday to Friday, home based. Overview As a Web Application SupportAnalyst , your primary responsibility will be to ensure the seamless operation … applications. o Diagnose and troubleshoot issues specific to .NET (C#) and legacy VB applications. o Collaborate with development teams to address complex issues. • Technical Support: o Provide “Level 1 & 2” technical support for web applications. o Familiarity with SQL Server databases and the ability to write SQL queries … legacy VB applications. • Familiarity with SQL Server and database management. • Strong problem-solving skills and a customer-centric approach. Remember, as a Web Application SupportAnalyst , you'll be the bridge between end-users and technical teams, ensuring that our web applications run smoothly and efficiently. If you more »
Business SupportAnalyst - Remote £30-35K Job Summary/Goals The Business SupportAnalyst plays a crucial role within the Integral software solutions team. This role is responsible for understanding, capturing and translating business and user requirements into specifications, scoping delivery plans for technology development … and executing technical and user acceptance testing. The Business SupportAnalyst will also provide essential support in the implementation, operation, and optimisation of our business application and software portfolio Essential Duties and Responsibilities Collaborate with stakeholders to gather and document business and user requirements. Translate business and … specifications. Assist in scoping and planning technology development projects and test plans. Execute technical and user acceptance testing to ensure successful software deployment. Provide support during the implementation phase of software solutions projects. Assist in the operation and optimisation of the business application and software portfolio. Develop training and more »
2nd Line SupportAnalyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line SupportAnalyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
2nd Line SupportAnalyst - Dorset - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line SupportAnalyst to work with a number of their key clients. Role & Responsibilities: Taking ownership and managing tickets … through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be … a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Have a high level of professional responsibility. Maintain a professional demeanour. Skills & Experience Required: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google more »
IT Infrastructure SupportAnalyst - up to £32K - Bristol Exalto consulting are currently recruiting for a permanent IT infrastructure supportanalyst to be based in Central Bristol, x5 days a week right next to the train station, paying up to £32,000 basic. 1st line IT support … If you have the above experience and are looking for a new permanent role please send your CV for immediate consideration IT Infrastructure SupportAnalyst - up to £32K - Bristol more »
Job Description About the Job 3 rd Line Cisco SupportAnalyst We require a 3 rd Level Cisco SupportAnalyst for our Client based in Gloucester. You must have at least 2 to 3 years experience of supporting applications on a Cisco platform at 3 rd … line support level. Full understanding of the architectural and engineering design and integration process of communications solutions. Ability to multi-task, prioritizing multiple objectives and initiatives. Strong client service oriented and ability to interact with clients, staff, and management teams. Good verbal and written business communication skills. Ability to … developing the network design in conjunction with Product Management. To implement the network design in chosen locations. Work with Product Management to design the support processes and communicate these out to the support teams within Nine. To support partners in the implementation and support of their more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
File Dynamics
or 10-6 (with an hour for lunch) Type of role: 12-month fixed-term contract Purpose: We are looking for a SupportAnalyst to join our IT Service Desk. The successful candidate will be a confident and enthusiastic individual who is proactive and has a desire to … deliver excellent IT support whilst offering a very high standard of customer service. As a SupportAnalyst, you will be responsible for assisting clients with IT support issues and other related queries. You will need to be able to manage and prioritise your own workload whilst … requirement to visit our Bristol office at least once per week or as otherwise required. Duties/Responsibilities: Logging all issues into the IT Support ticketing system ensuring all of the relevant information and detail is logged appropriately. Be available to take telephone calls from our clients and confidently more »
Taunton, Somerset, South West, United Kingdom Hybrid / WFH Options
Langham Recruitment Limited
Contract Helpdesk SupportAnalyst | £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for a Helpdesk SupportAnalyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). You will be … able to start immediately.The role is suitable to 1 st and 2 nd line support engineers. Your primary duty will be working with a range of technical and non-technical customers, so youll have a friendly communicative approach that works for both. Key responsibilities: Provide IT services for multiple … levels of clients 1 st line support and if experienced progressing to 2 nd line support Manage phone calls, emails and communication with all levels Delivering high levels of customer experience for IT solutions Manage customer expectations professionally and honestly Effective and accurate management of incidents within the more »
Contract Technical SupportAnalyst - Field Based| £125 - £175 per day | Outside IR35 | 3 months | Taunton We are looking for aField BasedContract Technical SupportAnalyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). more »
Contract Technical SupportAnalyst - Field Based £125 - £175 per day Outside IR35 3 months Taunton We are looking for aField BasedContract Technical SupportAnalyst to join our clients award-winning company in Taunton, on a 3-month contract basis (view to go permanent if interested). more »
Bath, England, United Kingdom Hybrid / WFH Options
London & Country Mortgages
IT SUPPORTANALYST £25,000 Hybrid (a combination of remote and Bath office working) We’re L&C Mortgages, the UK’s leading fee free mortgage and protection broker. Join us and you’ll be part of a business that takes your progress seriously and wants you to … ensure that every candidate has an equal opportunity to contribute and thrive within our community. Right now, we’re looking to recruit an IT Support Analyst. THE ROLE Working as part of our Service Desk Team, you’ll be L&C’s first contact for all our colleagues’ technical … support needs. By assisting and sharing your knowledge you’ll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests for help will be answered promptly and professionally, and will be escalated to resolve issues where necessary. Working closely within your more »
IT SUPPORTANALYST WHO ARE WE? With a rich history dating back to the 19th century, VWV has firmly established itself as one of the UK's leading full-service law firms. With 500+ professionals spread across 4 offices, VWV are often chosen by their clients for their … environment with brand new, Bristol-based offices on the way, then VWV is the place for you! RESPONSIBILITIES Provide 1st & some 2nd line user support and assistance to all members of the firm, ensuring that all problems and requests are dealt with within SLA Handle escalated issues from 1st … 2nd line support team via ticketing system & MS Teams Ensure that all Incident/Alerts/Service requests are worked effectively and efficiently Provide guidance, direction and training to co-workers Assist in testing fixes and perform post-resolution follow-ups Participate in an on-call rota providing emergency more »
IT SupportAnalyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key Role Responsibilities … stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »
Junior/Graduate IT SupportAnalyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »
Junior/Graduate IT SupportAnalyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT … Service Desksupport experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote … basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below: - Access to a car as very occasional supportmore »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Consulting
IT SupportAnalyst x 3 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key Role Responsibilities: Responsible for the prevention of … stakeholders Prevent problems and eliminate recurring incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: Some IT Support or Service Desk Experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written more »
Graduate/Junior IT SupportAnalyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. … incidents proactively through trend analysis within incident/alerting/trending data sources Ideal candidate experience: A good Graduate with technical background or IT Support experience Experience in Problem Coordination advantageous Must be able to work independently on complex projects Professionally skilled in verbal and written communication skills Knowledge more »
Cheltenham, Charlton Kings, Gloucestershire, United Kingdom
IMT Resourcing Solutions
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant … qualification looking for their first opportunity. What will you be doing? Providing 1st Line Service Desk Support Answering the Service Desk phone and mailbox Creating/Updating ticket logs Providing support on Microsoft Windows 10/11 operating system Supporting users over phone, email and in person What … experience do you need? To be considered for the IT Service Desk Analyst role, you must be: Previous experience within an IT Support role ideally within a service desk environment Experience supporting Office 365 and Windows environment Active Directory Windows Server (Apply online only) Self-motivated with a more »
Technical Support – Field based | £28,000 - £32,000 | EdTech | Remote We are looking for a Support Technician to join our client’s award-winning EdTech company to provide technical support technology rollouts and delivering great service to customers across the South West. Your primary duty will be more »
Gloucester, Gloucestershire, South West, United Kingdom
Sopra Steria Limited
The Desktop Provision Service team build and deploy laptops and provide second line hardware support to mobile devices as a result of incidents. They also build, install and provide second line support forworkstations, and other desktop equipment, e.g. thin clients, printers, monitors, peripherals but this role will be … of mobile devices Reaccreditation of mobile devices Secure wiping of laptops and USB sticks What youll bring: Experience as a laptop/desktop hardware support engineer A keen eye and interest for computers Strong communication and analytical skills Strong customer service skills, focussed on meeting customer needs It would … with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if youre interested and need to work flexibly, we encourage more »