13 of 13 Support Analyst Jobs in the South West

Support Analyst, Service Desk, 1st line, Entry-level COR7380A An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The Support Analyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The Support Analyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯

IT System Support Analyst Permanent Location: Home/Gloucester Salary: £34,000 - £36,000 (+ excellent benefits, flexible hours) We are looking to recruit an IT System Support Analyst for a technology driven public sector organisation based in Gloucester. The System Support Analyst will provide 2nd line technical support across a diverse IT … client's office in Gloucester. My client can offer flexible working arrangements. You'll work 37 hours per week, with core hours of 10am-3pm (Monday to Friday) to support collaboration. The remaining hours can be worked flexibly to suit your schedule - for example, you could start earlier and finish at 3pm, or start later and finish later. Key … Responsibilities Deliver 2nd line support in a professional, customer-focused manner, meeting agreed SLAs. Manage and resolve escalated tickets, keeping stakeholders informed throughout. Support system changes, migrations, and upgrades, including testing and controlled releases. Deploy approved hardware and software securely across the organisation. Maintain accurate asset information and create clear technical documentation. Essential Skills & Experience Proven experience in More ❯

Application Support Analyst - Poole - £30,000 - 34,000 Our client is looking for a proactive and detail-oriented Application Support Analyst to join their team. In this role, you will help ensure internal applications run smoothly, manage support tickets, monitor system integrations, and collaborate with internal teams and external suppliers. Key Responsibilities: Triage and manage … support tickets across multiple applications, escalating issues as needed Monitor and resolve system integration errors between ERP, WMS, and other core systems Assist with change requests, bug tracking, and user acceptance testing Support end users across Finance, Operations, and other departments Coordinate with 3rd party suppliers to resolve issues efficiently Maintain documentation, guides, and internal knowledge resources Candidate … Profile: Strong Microsoft Office skills (Excel, Word, Outlook, Teams) Understanding of system integrations and data flows Excellent problem-solving and troubleshooting skills Strong communication and customer support mindset Ability to prioritise effectively in a ticket-driven environment Desirable: ERP support experience (Business Central/NAV) Experience with Microsoft 365/SharePoint, FileMaker Familiarity with support systems (HaloITSM More ❯

Role: Application Support Analyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application Support Analyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining support More ❯

DMS Business Support Analyst Southwest £40,000 – £60,000 + Benefits We’re working with a prestigious automotive group seeking a DMS Business Support Analyst to take ownership of their Dealer Management System (Keyloop) and wider business systems. You’ll play a vital role in supporting dealership operations across the group — ensuring systems run smoothly, user … permissions, and licensing Act as the main point of contact for Keyloop and other third-party suppliers Resolve DMS-related tickets, incidents, and system issues in a timely manner Support business system integrations with manufacturers and third parties Contribute to new site launches, software rollouts, and DMS improvement projects Train and support staff to ensure systems are used More ❯

DMS Business Support Analyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS Business Support Analyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to-day operations, resolve … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide end More ❯

my clients established IT Team, supporting Applications across the business. The successful candidate will ideally have experience with Business Central/NAV, or ERP, either working in an IT support role or as a Superuser for a system. We are looking for a proactive and detail-oriented Application Support Analyst to join our team. This role plays … a key part in maintaining the smooth operation of Applications across our group of businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest … in application support who are eager to learn. Comprehensive onboarding and ongoing training will be provided. This position is based on-site at our Head Office in Poole, Dorset. The role requires a regular presence at the head office to support internal systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support More ❯

ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining … and test system upgrades, changes and releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL® processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third … parties and internal teams to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to More ❯

Were partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote contractor … so youll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, youll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. Youll manage a busy ticket queue, troubleshoot integration … changes, documenting processes, and helping users get the best out of the technology available. What Were Looking For Were open on background you might be: Currently working in IT Support with exposure to application support, or A system superuser ready to step up into a dedicated applications role. Either way, youll need to be used to working in More ❯

We’re partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment — where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote … contractor, so you’ll play an important hands-on role on-site, supporting internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, you’ll provide day-to-day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. You’ll manage a busy … processes, and helping users get the best out of the technology available. What We’re Looking For We’re open on background — you might be: Currently working in IT Support with exposure to application support, or A system superuser ready to step up into a dedicated applications role. Either way, you’ll need to be used to working More ❯

continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll be a key part of the IT Service Desk team, providing first-line technical support … organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support … IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in Microsoft Windows 10/11, Office 365, and related applications. Familiarity with IT Service Management tools (e.g. Halo or similar More ❯

technology providers such as Sony, BBC Studios, Amazon MGM, Paramount, ITV, Vodafone and TiVo. We are planning to significantly grow the business, and we are looking for a Data Support Analyst to join the team work on data gathering for our online databases. For more information see www.3vision.tv People we’re looking for will Be self-starters able More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯