The median annual salary for a Support Analyst was £22,500 in advertised job vacancies in Gloucestershire during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Support Analyst
South West / Gloucestershire
Rank 92 90 74
Rank change year-on-year -2 -16  
Permanent jobs requiring a Support Analyst 9 12 28
As % of all permanent IT jobs advertised in Gloucestershire 1.06% 1.12% 2.76%
As % of the Job Titles category 1.11% 1.16% 2.82%
Number of salaries quoted 9 12 27
Median salary £22,500 £32,500 £28,000
Median salary % change year-on-year -30.76% +16.07%  
90% offered a salary of more than £21,200 £18,000 £21,500
10% offered a salary of more than £25,500 £37,500 £38,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Gloucestershire
Permanent job vacancies with a job title containing a recognized job role 813 1035 992
As % of all permanent IT job vacancies advertised in Gloucestershire 96.10% 96.28% 97.73%
Number of salaries quoted 669 680 808
Median salary £40,000 £42,500 £38,500
Median salary % change year-on-year -5.88% +10.38%  
90% offered a salary of more than £27,000 £27,500 £25,000
10% offered a salary of more than £62,500 £58,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Gloucestershire

The job posting trend of jobs advertised in Gloucestershire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Gloucestershire.

Salary trend for Support Analyst in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +16 6 £23,250 -31.11%
Gloucester -2 2 £23,750 -5.00%
Tewkesbury - 1 £21,500 -
Support Analyst
South West

Support Analyst Skill Set
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 25 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring Support Analyst in the job title.

1 12 (57.14%) Windows
2 8 (38.10%) SQL
2 8 (38.10%) Active Directory
2 8 (38.10%) Citrix
3 6 (28.57%) Microsoft
3 6 (28.57%) JIRA
3 6 (28.57%) Apple iOS
3 6 (28.57%) Windows Server
4 5 (23.81%) Android
4 5 (23.81%) E-Commerce
4 5 (23.81%) Service Delivery
5 4 (19.05%) Finance
5 4 (19.05%) Windows XP
5 4 (19.05%) MS Exchange
5 4 (19.05%) MS Excel
6 3 (14.29%) Business Continuity Planning
6 3 (14.29%) Issue Tracking
6 3 (14.29%) NICE Systems
6 3 (14.29%) Avaya
6 3 (14.29%) BCP
6 3 (14.29%) VoIP
6 3 (14.29%) MS Office
6 3 (14.29%) Business Continuity
6 3 (14.29%) Advertising
6 3 (14.29%) CMS
7 2 (9.52%) Legal
7 2 (9.52%) Apple
7 2 (9.52%) SLA
7 2 (9.52%) Microsoft Certification
7 2 (9.52%) Windows 10

Support Analyst Skill Set
Top Related IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) CMS
3 1 (4.76%) Confluence
Applications
1 4 (19.05%) MS Excel
2 3 (14.29%) MS Office
Business Applications
1 1 (4.76%) SAP Oil and Gas
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 3 (14.29%) VoIP
2 1 (4.76%) DHCP
2 1 (4.76%) DNS
2 1 (4.76%) FTP
2 1 (4.76%) Internet
2 1 (4.76%) Structured Cabling
2 1 (4.76%) TCP/IP
Database & Business Intelligence
1 1 (4.76%) SQL Server
1 1 (4.76%) SQL Server 2008
1 1 (4.76%) SQL Server 2012
1 1 (4.76%) SQL Server 2014
Development Applications
1 6 (28.57%) JIRA
General
1 4 (19.05%) Finance
2 3 (14.29%) Advertising
3 2 (9.52%) Legal
4 1 (4.76%) Electronics
4 1 (4.76%) Law
4 1 (4.76%) Manufacturing
4 1 (4.76%) Marketing
4 1 (4.76%) Retail
4 1 (4.76%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.76%) CSS
1 1 (4.76%) HTML
1 1 (4.76%) XML
Miscellaneous
1 1 (4.76%) Driving Licence
1 1 (4.76%) Fat Client
1 1 (4.76%) Smartphone
1 1 (4.76%) Thin Client
Operating Systems
1 12 (57.14%) Windows
2 6 (28.57%) Apple iOS
2 6 (28.57%) Windows Server
3 5 (23.81%) Android
4 4 (19.05%) Windows XP
5 2 (9.52%) Windows 10
5 2 (9.52%) Windows 7
5 2 (9.52%) Windows Server 2008
6 1 (4.76%) Linux
6 1 (4.76%) Mac OS
6 1 (4.76%) Mac OS X
6 1 (4.76%) Unix
6 1 (4.76%) Windows 8
6 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 5 (23.81%) E-Commerce
1 5 (23.81%) Service Delivery
2 3 (14.29%) BCP
2 3 (14.29%) Business Continuity
2 3 (14.29%) Business Continuity Planning
2 3 (14.29%) Issue Tracking
3 2 (9.52%) Manual Testing
4 1 (4.76%) Business Intelligence
4 1 (4.76%) Data Analysis
4 1 (4.76%) Data Mapping
4 1 (4.76%) DevOps
4 1 (4.76%) Digital Marketing
4 1 (4.76%) Incident Management
4 1 (4.76%) ITIL
4 1 (4.76%) Mentoring
4 1 (4.76%) Programme Management
4 1 (4.76%) Requirements Analysis
Programming Languages
1 8 (38.10%) SQL
2 1 (4.76%) T-SQL
Qualifications
1 2 (9.52%) Microsoft Certification
2 1 (4.76%) ISEB
2 1 (4.76%) ISTQB
2 1 (4.76%) MCSE
2 1 (4.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (9.52%) SLA
System Software
1 8 (38.10%) Active Directory
2 1 (4.76%) Hyper-V
2 1 (4.76%) VMware ESXi
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) XenApp
2 1 (4.76%) XenDesktop
Vendors
1 8 (38.10%) Citrix
2 6 (28.57%) Microsoft
3 3 (14.29%) Avaya
3 3 (14.29%) NICE Systems
4 2 (9.52%) Apple
5 1 (4.76%) arcserve
5 1 (4.76%) SAP
5 1 (4.76%) VMware