Period
to 22 November 2017

The median annual salary for a Support Analyst was £23,000 in advertised job vacancies in Gloucestershire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Gloucestershire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 114 108 94
Rank change year-on-year -6 -14 -49
Permanent jobs requiring a Support Analyst 22 58 52
As % of all permanent IT jobs advertised in Gloucestershire 1.48% 2.56% 2.55%
As % of the Job Titles category 1.51% 2.63% 2.65%
Number of salaries quoted 21 57 39
Gloucestershire median annual salary £23,000 £26,000 £32,500
Median salary % change year-on-year -11.54% -20.00% +19.27%
10th Percentile £20,500 £19,250 £18,000
90th Percentile £27,500 £32,500 £42,500
South West median annual salary £26,750 £27,500 £27,500
% change year-on-year -2.73% - +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucestershire
Permanent vacancies in Gloucestershire with a recognized job title 1458 2203 1962
% of permanent IT jobs with a recognized job title 98.12% 97.26% 96.37%
Number of salaries quoted 1189 1839 1598
Gloucestershire median annual salary £42,500 £42,500 £40,500
Median salary % change year-on-year - +4.94% +6.58%
10th Percentile £24,500 £25,000 £25,500
90th Percentile £62,500 £62,500 £63,750
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Analyst
Job Vacancy Trend in Gloucestershire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Support Analyst in Gloucestershire

Support Analyst
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Gloucestershire.

Salary trend for Support Analyst in Gloucestershire

Support Analyst
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Support Analyst in Gloucestershire over the 6 months to 22 November 2017.

Salary histogram for Support Analyst in Gloucestershire

Support Analyst
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Gloucestershire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stroud - 15 £23,000 - 1
Gloucester -7 3 £21,000 -2.33% 1
Cheltenham +6 2 £19,000 -37.70%
Cirencester -12 1 £23,000 +6.98%
Support Analyst
South West

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Gloucestershire

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring Support Analyst in the job title.

1 22 (100.00%) Microsoft
2 16 (72.73%) Microsoft Office
2 16 (72.73%) Windows
3 15 (68.18%) Active Directory
3 15 (68.18%) VMware
3 15 (68.18%) Windows 7
3 15 (68.18%) Office 365
4 14 (63.64%) Exchange Server 2010
4 14 (63.64%) Windows 8
4 14 (63.64%) Exchange Server 2013
4 14 (63.64%) Windows 10
4 14 (63.64%) Windows Server
4 14 (63.64%) VMware Infrastructure
4 14 (63.64%) Windows Server 2008
4 14 (63.64%) Microsoft Certification
4 14 (63.64%) Mac OS X
4 14 (63.64%) Apple
4 14 (63.64%) MS Exchange
5 2 (9.09%) Collaborative Working
5 2 (9.09%) Visualisation
6 1 (4.55%) VLE
6 1 (4.55%) Service Delivery
6 1 (4.55%) Telecoms
6 1 (4.55%) Unit4 Business World
6 1 (4.55%) ITIL
6 1 (4.55%) ITIL Certification
6 1 (4.55%) Linux
6 1 (4.55%) Microsoft Excel
6 1 (4.55%) ERP
6 1 (4.55%) Java

Support Analyst Skill Set
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (63.64%) Exchange Server 2010
1 14 (63.64%) Exchange Server 2013
1 14 (63.64%) MS Exchange
2 1 (4.55%) Moodle
Applications
1 16 (72.73%) Microsoft Office
2 1 (4.55%) Microsoft Excel
Business Applications
1 1 (4.55%) Unit4 Business World
Cloud Services
1 15 (68.18%) Office 365
Database & Business Intelligence
1 1 (4.55%) SQL Server
1 1 (4.55%) SQL Server 2012
General
1 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
Miscellaneous
1 1 (4.55%) Analytical Skills
1 1 (4.55%) VLE
Operating Systems
1 16 (72.73%) Windows
2 15 (68.18%) Windows 7
3 14 (63.64%) Mac OS X
3 14 (63.64%) Windows 10
3 14 (63.64%) Windows 8
3 14 (63.64%) Windows Server
3 14 (63.64%) Windows Server 2008
4 1 (4.55%) Linux
Processes & Methodologies
1 2 (9.09%) Collaborative Working
1 2 (9.09%) Visualisation
2 1 (4.55%) Asset Management
2 1 (4.55%) ERP
2 1 (4.55%) ITIL
2 1 (4.55%) Logistics
2 1 (4.55%) Service Delivery
Programming Languages
1 1 (4.55%) Java
1 1 (4.55%) SQL
Qualifications
1 14 (63.64%) Microsoft Certification
2 1 (4.55%) Degree
2 1 (4.55%) ITIL Certification
2 1 (4.55%) MOS
2 1 (4.55%) SC Cleared
2 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 1 (4.55%) JSP 440
System Software
1 15 (68.18%) Active Directory
2 14 (63.64%) VMware Infrastructure
Systems Management
1 1 (4.55%) SCCM
Vendors
1 22 (100.00%) Microsoft
2 15 (68.18%) VMware
3 14 (63.64%) Apple