Period
to 19 October 2017

The median annual salary for a Support Technician was £23,500 in advertised job vacancies in Gloucestershire during the 6 months to 19 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
South West > Gloucestershire
6 months to
19 Oct 2017
Same period 2016 Same period 2015
Rank 131 159 146
Rank change year-on-year +28 -13 -32
Permanent jobs requiring a Support Technician 6 1 2
As % of all permanent IT jobs advertised in Gloucestershire 0.38% 0.046% 0.096%
As % of the Job Titles category 0.39% 0.047% 0.099%
Number of salaries quoted 5 1 2
Gloucestershire median annual salary £23,500 £18,500 £19,000
Median salary % change year-on-year +27.03% -2.63% -11.63%
10th Percentile £22,000 £17,750 £17,500
90th Percentile £24,800 £19,250 £20,500
South West median annual salary £24,000 £22,250 £22,500
% change year-on-year +7.87% -1.11% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucestershire
Permanent vacancies in Gloucestershire with a recognized job title 1535 2115 2017
% of permanent IT jobs with a recognized job title 98.15% 97.33% 96.51%
Number of salaries quoted 1242 1717 1657
Gloucestershire median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £25,000 £25,000 £25,000
90th Percentile £62,500 £62,500 £63,000
South West median annual salary £40,000 £40,000 £38,500
% change year-on-year - +3.90% +2.67%

Support Technician
Job Vacancy Trend in Gloucestershire

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Support Technician in Gloucestershire

Support Technician
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Gloucestershire.

Salary trend for Support Technician in Gloucestershire

Support Technician
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Gloucestershire region over the 6 months to 19 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham - 3 £23,500 -
Cirencester - 2 £23,500 -
Support Technician
South West

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Gloucestershire

For the 6 months to 19 October 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region featuring Support Technician in the job title.

1 5 (83.33%) Windows
2 4 (66.67%) Windows Server
3 3 (50.00%) TCP/IP
4 2 (33.33%) Business Intelligence
4 2 (33.33%) Microsoft
4 2 (33.33%) Active Directory
4 2 (33.33%) VPN
4 2 (33.33%) Citrix
4 2 (33.33%) ITIL Certification
4 2 (33.33%) VMware
4 2 (33.33%) ITIL
4 2 (33.33%) Windows 7
4 2 (33.33%) Office 365
4 2 (33.33%) Windows 8
4 2 (33.33%) Analytical Skills
5 1 (16.67%) Windows 10
5 1 (16.67%) Mobile App
5 1 (16.67%) Cybersecurity
5 1 (16.67%) Backup Exec
5 1 (16.67%) VLE
5 1 (16.67%) Moodle
5 1 (16.67%) SaaS
5 1 (16.67%) Internet
5 1 (16.67%) Sophos
5 1 (16.67%) Configuration Management
5 1 (16.67%) DNS
5 1 (16.67%) SQL
5 1 (16.67%) Crystal Reports
5 1 (16.67%) Microsoft Office
5 1 (16.67%) Microsoft Excel

Support Technician Skill Set
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Moodle
Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft Office
Cloud Services
1 2 (33.33%) Office 365
2 1 (16.67%) SaaS
Communications & Networking
1 3 (50.00%) TCP/IP
2 2 (33.33%) VPN
3 1 (16.67%) DHCP
3 1 (16.67%) DNS
3 1 (16.67%) Internet
3 1 (16.67%) SMS
Database & Business Intelligence
1 1 (16.67%) Crystal Reports
General
1 1 (16.67%) Advertising
1 1 (16.67%) German Language
1 1 (16.67%) Spanish Language
1 1 (16.67%) Telecoms
Miscellaneous
1 2 (33.33%) Analytical Skills
2 1 (16.67%) Mobile App
2 1 (16.67%) VLE
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows Server
3 2 (33.33%) Windows 7
3 2 (33.33%) Windows 8
4 1 (16.67%) Windows 10
Processes & Methodologies
1 2 (33.33%) Business Intelligence
1 2 (33.33%) ITIL
2 1 (16.67%) Asset Management
2 1 (16.67%) Configuration Management
2 1 (16.67%) Cybersecurity
2 1 (16.67%) Data Protection
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 2 (33.33%) ITIL Certification
2 1 (16.67%) Degree
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) JSP 440
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 2 (33.33%) Citrix
1 2 (33.33%) Microsoft
1 2 (33.33%) VMware
2 1 (16.67%) Dell
2 1 (16.67%) Sophos