The median annual salary for a Support Technician was £21,000 in advertised job vacancies in the South West during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Support Technician
England / South West
Rank 223 223 220
Rank change year-on-year 0 -3  
Permanent jobs requiring a Support Technician 15 30 23
As % of all permanent IT jobs advertised in the South West 0.29% 0.51% 0.38%
As % of the Job Titles category 0.31% 0.53% 0.39%
Number of salaries quoted 13 27 17
Median salary £21,000 £23,500 £20,000
Median salary % change year-on-year -10.63% +17.50%  
90% offered a salary of more than £19,500 £16,300 £18,900
10% offered a salary of more than £26,413 £29,000 £27,700
UK excluding London median salary £23,250 £23,000 £23,500
% change year-on-year +1.08% -2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 4916 5684 5841
As % of all permanent IT job vacancies advertised in the South West 96.66% 96.72% 97.72%
Number of salaries quoted 4103 4696 4888
Median salary £40,000 £39,500 £37,500
Median salary % change year-on-year +1.26% +5.33%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,648 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the South West

Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the South West.

Salary trend for Support Technician in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset +25 5 £19,500 -29.09% 1
Bristol +5 3 £24,064 +17.38% 1
Gloucestershire +3 3 £21,000 -25.00% 1
Wiltshire +13 1 £22,500 -2.17% 2
Devon -3 1 - -
Somerset -9 1 £20,000 +21.21%
Avon - 1 £27,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 25 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Support Technician in the job title.

1 26 (63.41%) Windows
2 25 (60.98%) Active Directory
3 18 (43.90%) VMware
3 18 (43.90%) Windows Server
4 17 (41.46%) Windows Server 2012
4 17 (41.46%) Windows Server 2008
4 17 (41.46%) Hyper-V
5 16 (39.02%) Windows 7
5 16 (39.02%) VMware Infrastructure
6 15 (36.59%) LAN
6 15 (36.59%) WAN
7 14 (34.15%) Windows 10
7 14 (34.15%) Windows 8
8 13 (31.71%) VLAN
8 13 (31.71%) Microsoft
8 13 (31.71%) MS Office
8 13 (31.71%) Wi-Fi
9 8 (19.51%) MS Excel
10 6 (14.63%) Degree
10 6 (14.63%) DNS
10 6 (14.63%) SQL
11 5 (12.20%) Linux
11 5 (12.20%) MS Exchange
11 5 (12.20%) DHCP
11 5 (12.20%) TCP/IP
11 5 (12.20%) Internet
11 5 (12.20%) Office 365
12 4 (9.76%) Samba
12 4 (9.76%) Citrix
12 4 (9.76%) VPN

Support Technician Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.20%) MS Exchange
2 3 (7.32%) SharePoint
3 2 (4.88%) Exchange Server 2003
3 2 (4.88%) Exchange Server 2010
3 2 (4.88%) SAS
3 2 (4.88%) Skype for Business
4 1 (2.44%) Exchange Server 2007
Applications
1 13 (31.71%) MS Office
2 8 (19.51%) MS Excel
Business Applications
1 1 (2.44%) SAP Business One
Cloud Services
1 5 (12.20%) Office 365
2 1 (2.44%) SaaS
Communications & Networking
1 15 (36.59%) LAN
1 15 (36.59%) WAN
2 13 (31.71%) VLAN
2 13 (31.71%) Wi-Fi
3 6 (14.63%) DNS
4 5 (12.20%) DHCP
4 5 (12.20%) Internet
4 5 (12.20%) TCP/IP
5 4 (9.76%) VPN
6 3 (7.32%) PABX
7 2 (4.88%) iSCSI
7 2 (4.88%) SAN
8 1 (2.44%) VoIP
Database & Business Intelligence
1 2 (4.88%) SQL Server
2 1 (2.44%) Crystal Reports
General
1 2 (4.88%) Back Office
2 1 (2.44%) Automotive
2 1 (2.44%) Electronics
2 1 (2.44%) Finance
Miscellaneous
1 2 (4.88%) Analytical Skills
2 1 (2.44%) Driving Licence
2 1 (2.44%) iPad
Operating Systems
1 26 (63.41%) Windows
2 18 (43.90%) Windows Server
3 17 (41.46%) Windows Server 2008
3 17 (41.46%) Windows Server 2012
4 16 (39.02%) Windows 7
5 14 (34.15%) Windows 10
5 14 (34.15%) Windows 8
6 5 (12.20%) Linux
7 4 (9.76%) Unix
8 3 (7.32%) Windows Server 2003
9 2 (4.88%) Android
9 2 (4.88%) Apple iOS
9 2 (4.88%) Windows XP
10 1 (2.44%) Windows Mobile
10 1 (2.44%) Windows Vista
Processes & Methodologies
1 4 (9.76%) ITIL
2 3 (7.32%) Data Protection
3 2 (4.88%) Incident Management
3 2 (4.88%) Mathematics
3 2 (4.88%) Mentoring
4 1 (2.44%) Application Virtualisation
4 1 (2.44%) ERP
4 1 (2.44%) Service Delivery
4 1 (2.44%) Time Management
4 1 (2.44%) User Acceptance Testing
Programming Languages
1 6 (14.63%) SQL
2 4 (9.76%) C
2 4 (9.76%) JavaScript
2 4 (9.76%) PHP
2 4 (9.76%) Python
3 1 (2.44%) VBScript
Qualifications
1 6 (14.63%) Degree
2 2 (4.88%) MCP
2 2 (4.88%) Microsoft Certification
3 1 (2.44%) CCNA
3 1 (2.44%) Cisco Certification
3 1 (2.44%) HND
3 1 (2.44%) MCSA
3 1 (2.44%) MCSE
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 25 (60.98%) Active Directory
2 17 (41.46%) Hyper-V
3 16 (39.02%) VMware Infrastructure
4 4 (9.76%) Samba
5 1 (2.44%) Terminal Services
5 1 (2.44%) VMware Workstation
5 1 (2.44%) vSphere
Systems Management
1 2 (4.88%) Failover Clustering
1 2 (4.88%) Microsoft Data Protection Manager
1 2 (4.88%) SCCM
2 1 (2.44%) AirWatch
Vendors
1 18 (43.90%) VMware
2 13 (31.71%) Microsoft
3 4 (9.76%) Citrix
4 2 (4.88%) HP
4 2 (4.88%) NetApp
5 1 (2.44%) Cisco
5 1 (2.44%) Remedy
5 1 (2.44%) SAP
5 1 (2.44%) Veeam
Swindon
Recruitment Revolution Limited
Salary: £23,000 Per Annum + Benefits Package
Posted: 23 days ago
Salisbury
Deerfoot IT Resources Ltd
Salary: £18000 - £22000 per annum + 20 days holiday
Posted: 25 days ago
Poole
Bluetown Online LTD
Salary: £20000 per annum
Posted: 19 days ago