Support Technician Jobs in the South West

Support Technician
England > South West

The median Support Technician salary in the South West is £30,000 per year, according to job vacancies posted during the 6 months leading to 21 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
21 May 2025
Same period 2024 Same period 2023
Rank 105 251 219
Rank change year-on-year +146 -32 +57
Permanent jobs requiring a Support Technician 71 46 56
As % of all permanent jobs advertised in the South West 2.00% 0.49% 0.83%
As % of the Job Titles category 2.13% 0.51% 0.93%
Number of salaries quoted 29 28 44
10th Percentile - £20,825 £22,575
25th Percentile - £23,750 £24,250
Median annual salary (50th Percentile) £30,000 £27,500 £27,500
Median % change year-on-year +9.09% - +17.02%
75th Percentile £33,750 £30,063 £36,000
90th Percentile £40,000 £32,025 -
England median annual salary £30,500 £27,000 £29,000
% change year-on-year +12.96% -6.90% +13.73%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,337 9,033 5,990
% of permanent jobs with a recognized job title 93.79% 96.21% 89.10%
Number of salaries quoted 1,972 6,627 3,709
10th Percentile £27,250 £28,000 £29,440
25th Percentile £37,188 £36,365 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £52,500
Median % change year-on-year +5.00% -4.76% +5.00%
75th Percentile £63,750 £63,750 £68,750
90th Percentile £77,500 £77,500 £79,750
England median annual salary £56,000 £53,000 £60,800
% change year-on-year +5.66% -12.83% +1.33%

Support Technician
Job Vacancy Trend in the South West

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Technician in the South West

Support Technician
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Technician in the South West.

Salary trend for Support Technician in the South West

Support Technician
Salary Histogram in the South West

Salary distribution for jobs citing Support Technician in the South West over the 6 months to 21 May 2025.

Salary histogram for Support Technician in the South West

Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the South West region over the 6 months to 21 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon +48 38 £32,500 +39.43%
Bristol +64 15 £31,500 +10.53% 6
Dorset +50 11 £30,000 -4.31% 1
Wiltshire +26 3 - - 2
Somerset +9 3 - - 6
Gloucestershire +56 1 £24,500 -10.91%
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 21 May 2025, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Technician in the job title.

1 56 (78.87%) Customer Service
2 37 (52.11%) Social Skills
3 36 (50.70%) Microsoft
4 31 (43.66%) Customer Experience
5 30 (42.25%) Microsoft 365
6 29 (40.85%) Problem-Solving
7 27 (38.03%) Windows
8 26 (36.62%) Active Directory
8 26 (36.62%) Manufacturing
9 24 (33.80%) Service Delivery
9 24 (33.80%) NVQ Level 4
9 24 (33.80%) Technical Analysis
9 24 (33.80%) Coaching
10 19 (26.76%) Retail
11 17 (23.94%) Azure
12 14 (19.72%) Security Cleared
12 14 (19.72%) SC Cleared
12 14 (19.72%) Microsoft Exchange
13 13 (18.31%) Microsoft Certification
13 13 (18.31%) A+ Certification
14 12 (16.90%) OneDrive
15 11 (15.49%) VMware Infrastructure
15 11 (15.49%) Mac OS
15 11 (15.49%) Microsoft Intune
15 11 (15.49%) VMware
15 11 (15.49%) Finance
15 11 (15.49%) Legal
16 10 (14.08%) Windows Server
17 9 (12.68%) Microsoft Office
18 8 (11.27%) ITIL

Support Technician Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (19.72%) Microsoft Exchange
2 1 (1.41%) SharePoint
Applications
1 9 (12.68%) Microsoft Office
Cloud Services
1 30 (42.25%) Microsoft 365
2 17 (23.94%) Azure
3 12 (16.90%) OneDrive
4 8 (11.27%) Entra ID
5 2 (2.82%) Google Workspace
Communications & Networking
1 3 (4.23%) DHCP
1 3 (4.23%) DNS
1 3 (4.23%) Firewall
2 2 (2.82%) TCP/IP
2 2 (2.82%) VPN
2 2 (2.82%) Wi-Fi
General
1 37 (52.11%) Social Skills
2 26 (36.62%) Manufacturing
3 19 (26.76%) Retail
4 11 (15.49%) Finance
4 11 (15.49%) Legal
5 7 (9.86%) Back Office
6 2 (2.82%) Analytical Skills
Miscellaneous
1 2 (2.82%) Driving Licence
1 2 (2.82%) Operational Technology
Operating Systems
1 27 (38.03%) Windows
2 11 (15.49%) Mac OS
3 10 (14.08%) Windows Server
4 7 (9.86%) Windows 10
5 1 (1.41%) Android
5 1 (1.41%) Windows Mobile
5 1 (1.41%) Windows Server 2019
Processes & Methodologies
1 56 (78.87%) Customer Service
2 31 (43.66%) Customer Experience
3 29 (40.85%) Problem-Solving
4 24 (33.80%) Coaching
4 24 (33.80%) Service Delivery
4 24 (33.80%) Technical Analysis
5 8 (11.27%) ITIL
6 7 (9.86%) Analytics
6 7 (9.86%) Continuous Improvement
6 7 (9.86%) Customer Acquisition
6 7 (9.86%) Cybersecurity
6 7 (9.86%) Patch Management
6 7 (9.86%) Software Deployment
6 7 (9.86%) Ticket Management
7 2 (2.82%) Analytical Thinking
7 2 (2.82%) Collaborative Working
7 2 (2.82%) Digital Strategy
7 2 (2.82%) Inventory Management
7 2 (2.82%) Time Management
Qualifications
1 24 (33.80%) NVQ Level 4
2 14 (19.72%) SC Cleared
2 14 (19.72%) Security Cleared
3 13 (18.31%) A+ Certification
3 13 (18.31%) Microsoft Certification
4 7 (9.86%) CTC Cleared
4 7 (9.86%) Degree
5 5 (7.04%) Azure Certification
6 1 (1.41%) Network+ Certification
Quality Assurance & Compliance
1 7 (9.86%) SLA
System Software
1 26 (36.62%) Active Directory
2 11 (15.49%) VMware Infrastructure
3 3 (4.23%) Hyper-V
Systems Management
1 11 (15.49%) Microsoft Intune
2 5 (7.04%) SCCM
Vendors
1 36 (50.70%) Microsoft
2 11 (15.49%) VMware
3 7 (9.86%) Cisco
4 2 (2.82%) Google