Period
to 24 November 2017

The median annual salary for a 1st Line Support was £21,000 in advertised job vacancies in Guildford during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Surrey > Guildford
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 86 77 94
Rank change year-on-year -9 +17 +4
Permanent jobs requiring a 1st Line Support 8 10 20
As % of all permanent IT jobs advertised in Guildford 0.94% 1.25% 1.57%
As % of the Job Titles category 0.95% 1.27% 1.59%
Number of salaries quoted 8 10 25
Guildford median annual salary £21,000 £26,000 £20,500
Median salary % change year-on-year -19.23% +26.83% +7.89%
10th Percentile £18,500 £21,950 £18,700
90th Percentile £22,750 £38,750 £27,350
Surrey median annual salary £21,000 £22,500 £21,250
% change year-on-year -6.67% +5.88% -1.16%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 839 789 1261
% of permanent IT jobs with a recognized job title 98.13% 99.00% 98.90%
Number of salaries quoted 750 730 1133
Guildford median annual salary £40,000 £45,000 £42,500
Median salary % change year-on-year -11.11% +5.88% -5.56%
10th Percentile £26,000 £26,250 £26,250
90th Percentile £67,500 £67,500 £66,250
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

1st Line Support
Job Vacancy Trend in Guildford

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for 1st Line Support in Guildford

1st Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Guildford.

Salary trend for 1st Line Support in Guildford

1st Line Support Skill Set
Top 23 Co-occurring IT Skills in Guildford

For the 6 months to 24 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring 1st Line Support in the job title.

1 6 (75.00%) Driving Licence
2 5 (62.50%) Presales
2 5 (62.50%) Agile Software Development
2 5 (62.50%) Marketing
2 5 (62.50%) QA
2 5 (62.50%) Sage 1000
2 5 (62.50%) Digital Marketing
2 5 (62.50%) SEO
2 5 (62.50%) SAP
2 5 (62.50%) B2B
2 5 (62.50%) E-Commerce
2 5 (62.50%) ERP
2 5 (62.50%) Sage
3 2 (25.00%) SLA
3 2 (25.00%) Microsoft
3 2 (25.00%) Windows
4 1 (12.50%) Microsoft Office
4 1 (12.50%) ITIL
4 1 (12.50%) Active Directory
4 1 (12.50%) ITSM
4 1 (12.50%) Systems Management Server (SMS)
4 1 (12.50%) SMS
4 1 (12.50%) Analytical Skills

1st Line Support Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Business Applications
1 5 (62.50%) Sage 1000
Communications & Networking
1 1 (12.50%) SMS
General
1 5 (62.50%) Marketing
Miscellaneous
1 6 (75.00%) Driving Licence
2 1 (12.50%) Analytical Skills
Operating Systems
1 2 (25.00%) Windows
Processes & Methodologies
1 5 (62.50%) Agile Software Development
1 5 (62.50%) B2B
1 5 (62.50%) Digital Marketing
1 5 (62.50%) E-Commerce
1 5 (62.50%) ERP
1 5 (62.50%) Presales
1 5 (62.50%) SEO
2 1 (12.50%) ITIL
2 1 (12.50%) ITSM
Quality Assurance & Compliance
1 5 (62.50%) QA
2 2 (25.00%) SLA
System Software
1 1 (12.50%) Active Directory
Systems Management
1 1 (12.50%) Systems Management Server (SMS)
Vendors
1 5 (62.50%) Sage
1 5 (62.50%) SAP
2 2 (25.00%) Microsoft