The median annual salary for a 1st Line Support was £21,500 in advertised job vacancies in Guildford during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Surrey / Guildford
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 48 71 57
Rank change year-on-year +23 -14  
Permanent jobs requiring a 1st Line Support 10 10 18
As % of all permanent IT jobs advertised in Guildford 3.05% 1.44% 2.63%
As % of the Job Titles category 3.08% 1.47% 2.74%
Number of salaries quoted 10 10 18
Median salary £21,500 £20,500 £21,000
Median salary % change year-on-year +4.87% -2.38%  
90% offered a salary of more than £20,000 £20,000 £19,850
10% offered a salary of more than £25,500 £23,000 £26,500
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Guildford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Guildford
Permanent job vacancies with a job title containing a recognized job role 325 680 657
As % of all permanent IT job vacancies advertised in Guildford 99.09% 98.12% 95.91%
Number of salaries quoted 306 446 601
Median salary £42,500 £37,500 £40,000
Median salary % change year-on-year +13.33% -6.25%  
90% offered a salary of more than £22,500 £22,500 £25,000
10% offered a salary of more than £60,000 £65,000 £55,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

1st Line Support
Job Vacancy Trend in Guildford

The job posting trend of jobs advertised in Guildford that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Guildford

1st Line Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Guildford.

Salary trend for 1st Line Support in Guildford

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 29 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring 1st Line Support in the job title.

1 9 (64.29%) Windows
1 9 (64.29%) Active Directory
2 8 (57.14%) Office 365
2 8 (57.14%) Microsoft
2 8 (57.14%) MS Office
3 5 (35.71%) Windows Server
4 4 (28.57%) Web Filtering
4 4 (28.57%) Exchange Server 2010
4 4 (28.57%) Exchange Server 2013
4 4 (28.57%) Kalman Filter
4 4 (28.57%) WebEx
4 4 (28.57%) ITIL
4 4 (28.57%) MCP
4 4 (28.57%) Cisco
4 4 (28.57%) Microsoft Certification
4 4 (28.57%) MCSE
4 4 (28.57%) MCSA
4 4 (28.57%) MS Excel
4 4 (28.57%) MS Exchange
4 4 (28.57%) LAN
4 4 (28.57%) WAN
4 4 (28.57%) VPN
4 4 (28.57%) Hyper-V
4 4 (28.57%) SCCM
4 4 (28.57%) VMware Infrastructure
4 4 (28.57%) VMware
5 3 (21.43%) Windows 7
5 3 (21.43%) Ticket Management
5 3 (21.43%) Windows 10
5 3 (21.43%) Windows 8

1st Line Support Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (28.57%) Exchange Server 2010
1 4 (28.57%) Exchange Server 2013
1 4 (28.57%) MS Exchange
Applications
1 8 (57.14%) MS Office
2 4 (28.57%) MS Excel
Cloud Services
1 8 (57.14%) Office 365
Communications & Networking
1 4 (28.57%) LAN
1 4 (28.57%) VPN
1 4 (28.57%) WAN
1 4 (28.57%) WebEx
2 1 (7.14%) 3G
2 1 (7.14%) 4G
2 1 (7.14%) Internet
General
1 1 (7.14%) Electronics
1 1 (7.14%) Law
Miscellaneous
1 1 (7.14%) Computer Science
1 1 (7.14%) Driving Licence
1 1 (7.14%) Internet of Things
1 1 (7.14%) Machine to Machine
Operating Systems
1 9 (64.29%) Windows
2 5 (35.71%) Windows Server
3 3 (21.43%) Windows 10
3 3 (21.43%) Windows 7
3 3 (21.43%) Windows 8
Processes & Methodologies
1 4 (28.57%) ITIL
1 4 (28.57%) Kalman Filter
1 4 (28.57%) Web Filtering
2 3 (21.43%) Ticket Management
Programming Languages
1 1 (7.14%) SQL
Qualifications
1 4 (28.57%) MCP
1 4 (28.57%) MCSA
1 4 (28.57%) MCSE
1 4 (28.57%) Microsoft Certification
2 1 (7.14%) Degree
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 9 (64.29%) Active Directory
2 4 (28.57%) Hyper-V
2 4 (28.57%) VMware Infrastructure
Systems Management
1 4 (28.57%) SCCM
Vendors
1 8 (57.14%) Microsoft
2 4 (28.57%) Cisco
2 4 (28.57%) VMware