The median annual salary for a 1st Line Support was £22,500 in advertised job vacancies in Surrey during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South East / Surrey
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 128 148 137
Rank change year-on-year +20 -11  
Permanent jobs requiring a 1st Line Support 37 69 78
As % of all permanent IT jobs advertised in Surrey 1.31% 1.63% 1.72%
As % of the Job Titles category 1.36% 1.67% 1.77%
Number of salaries quoted 34 67 72
Median salary £22,500 £21,500 £21,750
Median salary % change year-on-year +4.65% -1.14%  
90% offered a salary of more than £20,000 £17,000 £19,950
10% offered a salary of more than £25,500 £25,000 £25,050
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2717 4121 4411
As % of all permanent IT job vacancies advertised in Surrey 96.31% 97.63% 97.48%
Number of salaries quoted 2198 3534 3650
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Surrey.

Salary trend for 1st Line Support in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +28 10 £21,500 +4.87%
Leatherhead +4 9 £21,000 -12.50%
Reigate +26 5 £26,000 +52.94%
Epsom +10 2 £24,000 +6.66% 1
Godalming +9 2 £20,500 +2.50%
Weybridge - 2 £25,000 -
Dorking - 2 £22,500 - 1
Addlestone - 1 £19,000 -
Farnham - 1 £25,500 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 28 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support in the job title.

1 60 (72.29%) Windows
2 47 (56.63%) Active Directory
3 44 (53.01%) Microsoft
4 31 (37.35%) ITIL
5 29 (34.94%) MS Exchange
6 26 (31.33%) SLA
7 25 (30.12%) MS Excel
8 22 (26.51%) MS Office
9 19 (22.89%) Office 365
10 18 (21.69%) Windows 7
11 15 (18.07%) VMware
11 15 (18.07%) Microsoft Certification
12 13 (15.66%) Service Management
12 13 (15.66%) SCCM
12 13 (15.66%) VMware Infrastructure
12 13 (15.66%) Windows 10
13 12 (14.46%) Windows 8
13 12 (14.46%) Citrix
14 11 (13.25%) Windows Server
15 10 (12.05%) Exchange Server 2007
15 10 (12.05%) Analytical Skills
15 10 (12.05%) ITSM
15 10 (12.05%) Cisco
15 10 (12.05%) MCSE
16 9 (10.84%) VPN
16 9 (10.84%) Exchange Server 2010
17 8 (9.64%) SharePoint 2010
17 8 (9.64%) ITIL V3
17 8 (9.64%) Workflow Management
17 8 (9.64%) Workflow

1st Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (34.94%) MS Exchange
2 10 (12.05%) Exchange Server 2007
3 9 (10.84%) Exchange Server 2010
4 8 (9.64%) SharePoint
4 8 (9.64%) SharePoint 2010
5 7 (8.43%) Exchange Server 2013
6 1 (1.20%) Exchange Server 2003
Applications
1 25 (30.12%) MS Excel
2 22 (26.51%) MS Office
Cloud Services
1 19 (22.89%) Office 365
Communications & Networking
1 9 (10.84%) VPN
2 8 (9.64%) TCP/IP
3 7 (8.43%) WAN
4 5 (6.02%) LAN
4 5 (6.02%) VoIP
4 5 (6.02%) WebEx
5 3 (3.61%) Internet
6 2 (2.41%) ADSL
6 2 (2.41%) DNS
6 2 (2.41%) Ethernet
6 2 (2.41%) Firewall
6 2 (2.41%) VLAN
7 1 (1.20%) 3G
7 1 (1.20%) 4G
7 1 (1.20%) FTP
General
1 5 (6.02%) Finance
2 1 (1.20%) Advertising
2 1 (1.20%) Electronics
2 1 (1.20%) Games
2 1 (1.20%) Korean Language
2 1 (1.20%) Law
Miscellaneous
1 10 (12.05%) Analytical Skills
2 3 (3.61%) Fat Client
2 3 (3.61%) Thin Client
3 2 (2.41%) Driving Licence
4 1 (1.20%) Computer Science
4 1 (1.20%) Internet of Things
4 1 (1.20%) iPad
4 1 (1.20%) Machine to Machine
4 1 (1.20%) Mobile App
4 1 (1.20%) Smartphone
Operating Systems
1 60 (72.29%) Windows
2 18 (21.69%) Windows 7
3 13 (15.66%) Windows 10
4 12 (14.46%) Windows 8
5 11 (13.25%) Windows Server
6 5 (6.02%) Windows Server 2012
7 4 (4.82%) Windows Server 2008
8 1 (1.20%) Android
8 1 (1.20%) Apple iOS
8 1 (1.20%) Linux
8 1 (1.20%) Mac OS X
8 1 (1.20%) Windows Phone
8 1 (1.20%) Windows Server 2003
Processes & Methodologies
1 31 (37.35%) ITIL
2 13 (15.66%) Service Management
3 10 (12.05%) ITSM
4 8 (9.64%) ITIL V3
4 8 (9.64%) Workflow
4 8 (9.64%) Workflow Management
5 5 (6.02%) Kalman Filter
5 5 (6.02%) Web Filtering
6 4 (4.82%) Line Management
6 4 (4.82%) Service Delivery
7 3 (3.61%) Incident Management
7 3 (3.61%) Ticket Management
8 2 (2.41%) Continuous Improvement
8 2 (2.41%) Continuous Improvement Process
8 2 (2.41%) CRM
8 2 (2.41%) Mathematics
8 2 (2.41%) Process Management
9 1 (1.20%) Statistics
Programming Languages
1 3 (3.61%) SQL
2 2 (2.41%) C
Qualifications
1 15 (18.07%) Microsoft Certification
2 10 (12.05%) MCSE
3 8 (9.64%) MCSA
4 6 (7.23%) Degree
4 6 (7.23%) MCP
5 4 (4.82%) CCNA
5 4 (4.82%) Cisco Certification
6 2 (2.41%) A+ Certification
6 2 (2.41%) CCENT
6 2 (2.41%) MCITP
6 2 (2.41%) Network+ Certification
6 2 (2.41%) VTSP
7 1 (1.20%) CCA
7 1 (1.20%) CCNP
7 1 (1.20%) Citrix Certification
7 1 (1.20%) DBS Check
Quality Assurance & Compliance
1 26 (31.33%) SLA
System Software
1 47 (56.63%) Active Directory
2 13 (15.66%) VMware Infrastructure
3 7 (8.43%) Hyper-V
4 2 (2.41%) VMware Workstation
4 2 (2.41%) XenApp
Systems Management
1 13 (15.66%) SCCM
Vendors
1 44 (53.01%) Microsoft
2 15 (18.07%) VMware
3 12 (14.46%) Citrix
4 10 (12.05%) Cisco
5 2 (2.41%) Apple
5 2 (2.41%) BMC
5 2 (2.41%) HP
5 2 (2.41%) Mitel
5 2 (2.41%) Splunk
6 1 (1.20%) ServiceNow
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum + ben+on call allow
Posted: Yesterday
Epsom, Surrey
Ashdown IT
Salary: £17000 - £20000 per annum
Posted: 3 days ago