The median annual salary for a 1st Line Support was £22,500 in advertised job vacancies in Surrey during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South East / Surrey
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 133 161 174
Rank change year-on-year +28 +13  
Permanent jobs requiring a 1st Line Support 30 37 49
As % of all permanent IT jobs advertised in Surrey 1.10% 0.99% 1.07%
As % of the Job Titles category 1.14% 1.02% 1.09%
Number of salaries quoted 24 28 43
Median salary £22,500 £22,500 £21,000
Median salary % change year-on-year - +7.14%  
90% offered a salary of more than £19,000 £17,925 £18,000
10% offered a salary of more than £27,500 £28,000 £25,900
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year +5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2638 3618 4507
As % of all permanent IT job vacancies advertised in Surrey 96.77% 97.10% 98.15%
Number of salaries quoted 2180 3093 3794
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Surrey

1st Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Surrey.

Salary trend for 1st Line Support in Surrey

1st Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Surrey region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead +11 8 £20,000 -11.11% 1
Dorking - 7 £22,500 -
Epsom +12 2 £27,500 +18.27%
Guildford +9 2 £20,250 +6.57%
Cobham - 1 £28,000 -
Redhill - 1 £22,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 23 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring 1st Line Support in the job title.

1 47 (67.14%) Windows
2 38 (54.29%) Microsoft
2 38 (54.29%) Active Directory
3 30 (42.86%) Microsoft Office
4 25 (35.71%) SLA
5 24 (34.29%) MS Exchange
6 22 (31.43%) Office 365
7 18 (25.71%) ITIL
8 16 (22.86%) VMware
9 15 (21.43%) Windows 7
9 15 (21.43%) Exchange Server 2010
9 15 (21.43%) VPN
10 14 (20.00%) Apple
10 14 (20.00%) VMware Infrastructure
11 13 (18.57%) Hyper-V
11 13 (18.57%) Windows Server 2012
11 13 (18.57%) Exchange Server 2013
11 13 (18.57%) Microsoft Certification
11 13 (18.57%) VoIP
11 13 (18.57%) WAN
11 13 (18.57%) Windows Server
12 12 (17.14%) Cisco
12 12 (17.14%) Windows Server 2008
13 11 (15.71%) Windows 10
13 11 (15.71%) Analytical Skills
14 10 (14.29%) Windows 8
14 10 (14.29%) TCP/IP
15 9 (12.86%) MCSE
16 8 (11.43%) VLAN
16 8 (11.43%) SCCM

1st Line Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (34.29%) MS Exchange
2 15 (21.43%) Exchange Server 2010
3 13 (18.57%) Exchange Server 2013
4 5 (7.14%) Exchange Server 2007
5 3 (4.29%) SharePoint
5 3 (4.29%) SharePoint 2010
6 1 (1.43%) Exchange Server 2003
Applications
1 30 (42.86%) Microsoft Office
Cloud Services
1 22 (31.43%) Office 365
2 1 (1.43%) Azure Active Directory
2 1 (1.43%) Microsoft Azure
Communications & Networking
1 15 (21.43%) VPN
2 13 (18.57%) VoIP
2 13 (18.57%) WAN
3 10 (14.29%) TCP/IP
4 8 (11.43%) DNS
4 8 (11.43%) Firewall
4 8 (11.43%) Internet
4 8 (11.43%) VLAN
5 5 (7.14%) LAN
5 5 (7.14%) WebEx
6 2 (2.86%) ADSL
6 2 (2.86%) Ethernet
7 1 (1.43%) FTP
Database & Business Intelligence
1 6 (8.57%) Data Warehouse
General
1 6 (8.57%) Billing
1 6 (8.57%) Retail
2 5 (7.14%) Finance
3 1 (1.43%) Advertising
3 1 (1.43%) Law
Miscellaneous
1 11 (15.71%) Analytical Skills
2 4 (5.71%) Driving Licence
3 1 (1.43%) iPad
Operating Systems
1 47 (67.14%) Windows
2 15 (21.43%) Windows 7
3 13 (18.57%) Windows Server
3 13 (18.57%) Windows Server 2012
4 12 (17.14%) Windows Server 2008
5 11 (15.71%) Windows 10
6 10 (14.29%) Windows 8
7 2 (2.86%) Mac OS X
8 1 (1.43%) Android
8 1 (1.43%) Apple iOS
8 1 (1.43%) Windows Phone
8 1 (1.43%) Windows Server 2003
Processes & Methodologies
1 18 (25.71%) ITIL
2 6 (8.57%) Contract Management
2 6 (8.57%) Project Management
2 6 (8.57%) SDLC
3 5 (7.14%) Kalman Filter
3 5 (7.14%) Service Management
3 5 (7.14%) Web Filtering
4 3 (4.29%) ITIL V3
4 3 (4.29%) Workflow
4 3 (4.29%) Workflow Management
5 2 (2.86%) Continuous Improvement
5 2 (2.86%) Continuous Improvement Process
5 2 (2.86%) Incident Management
5 2 (2.86%) ITSM
5 2 (2.86%) Mathematics
5 2 (2.86%) Proactive Monitoring
5 2 (2.86%) Process Management
5 2 (2.86%) Service Delivery
5 2 (2.86%) Ticket Management
6 1 (1.43%) Line Management
Programming Languages
1 6 (8.57%) SQL
2 2 (2.86%) C
Qualifications
1 13 (18.57%) Microsoft Certification
2 9 (12.86%) MCSE
3 8 (11.43%) MCSA
4 6 (8.57%) MCP
5 4 (5.71%) CCNA
5 4 (5.71%) Cisco Certification
6 2 (2.86%) A+ Certification
6 2 (2.86%) CCENT
6 2 (2.86%) Degree
6 2 (2.86%) MCITP
6 2 (2.86%) Network+ Certification
6 2 (2.86%) VTSP
7 1 (1.43%) ACTC
7 1 (1.43%) CCA
7 1 (1.43%) CCNP
7 1 (1.43%) Citrix Certification
7 1 (1.43%) DBS Check
Quality Assurance & Compliance
1 25 (35.71%) SLA
2 6 (8.57%) QA
System Software
1 38 (54.29%) Active Directory
2 14 (20.00%) VMware Infrastructure
3 13 (18.57%) Hyper-V
4 8 (11.43%) VMware Workstation
5 2 (2.86%) XenApp
Systems Management
1 8 (11.43%) SCCM
Vendors
1 38 (54.29%) Microsoft
2 16 (22.86%) VMware
3 14 (20.00%) Apple
4 12 (17.14%) Cisco
5 8 (11.43%) Citrix
6 2 (2.86%) BMC
6 2 (2.86%) HP
6 2 (2.86%) Mitel
7 1 (1.43%) ServiceNow
Leatherhead, Surrey
Ashdown IT
Salary: £19000 per annum
Posted: 2 days ago