Period
to 21 November 2017

The median annual salary for a Service Desk Analyst was £19,750 in advertised job vacancies in Guildford during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Surrey > Guildford
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 86 80 99
Rank change year-on-year -6 +19 +12
Permanent jobs requiring a Service Desk Analyst 7 4 19
As % of all permanent IT jobs advertised in Guildford 0.83% 0.50% 1.49%
As % of the Job Titles category 0.85% 0.50% 1.51%
Number of salaries quoted 8 4 17
Guildford median annual salary £19,750 £24,250 £26,000
Median salary % change year-on-year -18.56% -6.73% +31.65%
10th Percentile £18,500 £20,200 £20,600
90th Percentile £24,125 £27,000 £30,250
Surrey median annual salary £22,250 £23,500 £23,125
% change year-on-year -5.32% +1.62% +2.78%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 825 799 1260
% of permanent IT jobs with a recognized job title 97.86% 98.89% 98.90%
Number of salaries quoted 739 737 1133
Guildford median annual salary £40,000 £45,000 £42,500
Median salary % change year-on-year -11.11% +5.88% -5.56%
10th Percentile £26,200 £26,250 £26,250
90th Percentile £67,500 £67,500 £66,250
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Desk Analyst
Job Vacancy Trend in Guildford

Job postings that featured Service Desk Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Service Desk Analyst in Guildford

Service Desk Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Guildford.

Salary trend for Service Desk Analyst in Guildford

Service Desk Analyst Skill Set
Top 20 Co-occurring IT Skills in Guildford

For the 6 months to 21 November 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring Service Desk Analyst in the job title.

1 7 (100.00%) Active Directory
2 6 (85.71%) Microsoft
2 6 (85.71%) Microsoft Office
2 6 (85.71%) Windows
3 5 (71.43%) MS Exchange
4 4 (57.14%) Legal
4 4 (57.14%) Degree
4 4 (57.14%) Exchange Server 2013
4 4 (57.14%) Exchange Server 2010
5 1 (14.29%) Dynamics CRM
5 1 (14.29%) Citrix
5 1 (14.29%) Microsoft Certification
5 1 (14.29%) MCSE
5 1 (14.29%) CRM
5 1 (14.29%) SharePoint
5 1 (14.29%) Windows XP
5 1 (14.29%) Office 365
5 1 (14.29%) Windows 8
5 1 (14.29%) Windows 10
5 1 (14.29%) Windows 7

Service Desk Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) MS Exchange
2 4 (57.14%) Exchange Server 2010
2 4 (57.14%) Exchange Server 2013
3 1 (14.29%) SharePoint
Applications
1 6 (85.71%) Microsoft Office
Business Applications
1 1 (14.29%) Dynamics CRM
Cloud Services
1 1 (14.29%) Office 365
General
1 4 (57.14%) Legal
Operating Systems
1 6 (85.71%) Windows
2 1 (14.29%) Windows 10
2 1 (14.29%) Windows 7
2 1 (14.29%) Windows 8
2 1 (14.29%) Windows XP
Processes & Methodologies
1 1 (14.29%) CRM
Qualifications
1 4 (57.14%) Degree
2 1 (14.29%) MCSE
2 1 (14.29%) Microsoft Certification
System Software
1 7 (100.00%) Active Directory
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) Citrix