Period
to 24 January 2018

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Guildford during the 6 months to 24 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
24 Jan 2018
Same period 2017 Same period 2016
Rank 72 54 73
Rank change year-on-year -18 +19 -1
Permanent jobs requiring a Support Analyst 28 24 35
As % of all permanent IT jobs advertised in Guildford 3.16% 3.58% 2.99%
As % of the Job Titles category 3.20% 3.60% 3.05%
Number of salaries quoted 29 19 41
Guildford median annual salary £27,500 £32,000 £35,000
Median salary % change year-on-year -14.06% -8.57% +20.69%
10th Percentile £19,250 £24,050 £22,750
90th Percentile £38,650 £38,750 £45,000
Surrey median annual salary £28,500 £30,000 £28,000
% change year-on-year -5.00% +7.14% -11.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 874 667 1,146
% of permanent IT jobs with a recognized job title 98.65% 99.55% 97.78%
Number of salaries quoted 775 628 1,006
Guildford median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -5.56%
10th Percentile £26,250 £21,500 £26,250
90th Percentile £67,500 £68,750 £65,000
Surrey median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 24 January 2018.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 24 January 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring Support Analyst in the job title.

1 16 (57.14%) Microsoft
2 15 (53.57%) SQL
3 9 (32.14%) Windows
4 8 (28.57%) VMware
4 8 (28.57%) Data Integration
5 7 (25.00%) Hyper-V
5 7 (25.00%) SCCM
5 7 (25.00%) SCOM
5 7 (25.00%) SCVMM
5 7 (25.00%) Data Centre
5 7 (25.00%) SQL Server Reporting Services
5 7 (25.00%) Active Directory
5 7 (25.00%) Crystal Reports
5 7 (25.00%) ITIL
6 5 (17.86%) Microsoft Office
6 5 (17.86%) SLA
7 4 (14.29%) Cisco
7 4 (14.29%) Data Centre Operations
7 4 (14.29%) Windows Server 2012
7 4 (14.29%) SolarWinds
7 4 (14.29%) Microsoft Azure
7 4 (14.29%) Windows Server
8 3 (10.71%) Driving Licence
8 3 (10.71%) Windows 10
8 3 (10.71%) Amazon AWS
8 3 (10.71%) Windows 7
8 3 (10.71%) Degree
8 3 (10.71%) PowerShell
8 3 (10.71%) Analytical Skills
8 3 (10.71%) Server Patching

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) MS Exchange
1 1 (3.57%) SharePoint
Applications
1 5 (17.86%) Microsoft Office
Business Applications
1 1 (3.57%) Oracle 11i
1 1 (3.57%) Oracle EBS
1 1 (3.57%) Oracle EBS R12
Cloud Services
1 4 (14.29%) Microsoft Azure
2 3 (10.71%) Amazon AWS
3 1 (3.57%) Office 365
Communications & Networking
1 3 (10.71%) SAN
2 1 (3.57%) Network Security
2 1 (3.57%) Softphone
Database & Business Intelligence
1 7 (25.00%) Crystal Reports
1 7 (25.00%) SQL Server Reporting Services
2 1 (3.57%) GIS
2 1 (3.57%) SQLPlus
Libraries, Frameworks & Software Standards
1 1 (3.57%) CSS
1 1 (3.57%) HTML
Miscellaneous
1 7 (25.00%) Data Centre
2 3 (10.71%) Analytical Skills
2 3 (10.71%) Driving Licence
3 1 (3.57%) Management Information System
Operating Systems
1 9 (32.14%) Windows
2 4 (14.29%) Windows Server
2 4 (14.29%) Windows Server 2012
3 3 (10.71%) Windows 10
3 3 (10.71%) Windows 7
3 3 (10.71%) Windows 8
4 1 (3.57%) Mac OS
4 1 (3.57%) Windows Server 2008
4 1 (3.57%) Windows XP
Processes & Methodologies
1 8 (28.57%) Data Integration
2 7 (25.00%) ITIL
3 4 (14.29%) Data Centre Operations
4 3 (10.71%) Server Patching
5 1 (3.57%) Analytical Thinking
5 1 (3.57%) Business Intelligence
5 1 (3.57%) Change Management
5 1 (3.57%) Configuration Management
5 1 (3.57%) Customer Requirements
5 1 (3.57%) Customer-Centric Approach
5 1 (3.57%) Customer-Centricity
5 1 (3.57%) Data Management
5 1 (3.57%) Disaster Recovery
5 1 (3.57%) Document Management
5 1 (3.57%) E-business
5 1 (3.57%) ERP
5 1 (3.57%) ITSM
5 1 (3.57%) Service Management
5 1 (3.57%) Six Sigma
5 1 (3.57%) Workflow
Programming Languages
1 15 (53.57%) SQL
2 3 (10.71%) PowerShell
3 1 (3.57%) JavaScript
3 1 (3.57%) PL/SQL
Qualifications
1 3 (10.71%) Degree
2 2 (7.14%) MCSE
2 2 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 5 (17.86%) SLA
System Software
1 7 (25.00%) Active Directory
1 7 (25.00%) Hyper-V
Systems Management
1 7 (25.00%) SCCM
1 7 (25.00%) SCOM
1 7 (25.00%) SCVMM
2 1 (3.57%) Simpana
2 1 (3.57%) Systems Management Server (SMS)
Vendors
1 16 (57.14%) Microsoft
2 8 (28.57%) VMware
3 4 (14.29%) Cisco
3 4 (14.29%) SolarWinds
4 3 (10.71%) Dell
4 3 (10.71%) HP
5 1 (3.57%) Citrix
5 1 (3.57%) CommVault
5 1 (3.57%) Dell Compellent
5 1 (3.57%) ESRI
5 1 (3.57%) Mapinfo
5 1 (3.57%) Oracle