Period
to 22 August 2019

The median annual salary for a Support Analyst was £26,750 in advertised job vacancies in Guildford during the 6 months to 22 August 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 37 52 59
Rank change year-on-year +15 +7 +11
Permanent jobs requiring a Support Analyst 52 45 31
As % of all permanent IT jobs advertised in Guildford 6.92% 5.34% 4.11%
As % of the Job Titles category 6.99% 5.39% 4.19%
Number of salaries quoted 58 43 28
Guildford median annual salary £26,750 £35,000 £29,500
Median salary % change year-on-year -23.57% +18.64% -9.23%
10th Percentile £19,250 £20,100 £19,025
90th Percentile £70,000 £55,600 £36,725
Surrey median annual salary £30,000 £30,000 £31,500
% change year-on-year - -4.76% +6.78%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 744 835 740
% of permanent IT jobs with a recognized job title 99.07% 99.05% 98.14%
Number of salaries quoted 644 695 683
Guildford median annual salary £47,500 £45,000 £40,000
Median salary % change year-on-year +5.56% +12.50% -11.11%
10th Percentile £26,250 £25,300 £25,250
90th Percentile £77,500 £68,750 £61,200
Surrey median annual salary £52,500 £47,500 £47,500
% change year-on-year +10.53% - +5.56%

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 22 August 2019.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 22 August 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring Support Analyst in the job title.

1 26 (50.00%) Microsoft
2 22 (42.31%) Windows
3 20 (38.46%) Active Directory
3 20 (38.46%) Windows 10
4 19 (36.54%) ITIL
4 19 (36.54%) Windows 7
5 18 (34.62%) Degree
5 18 (34.62%) Computer Science
5 18 (34.62%) SQL
5 18 (34.62%) MCSE
5 18 (34.62%) Microsoft Certification
5 18 (34.62%) Computer Science Degree
6 15 (28.85%) .NET
6 15 (28.85%) XML
6 15 (28.85%) Office 365
6 15 (28.85%) SQL Server Integration Services
6 15 (28.85%) SQL Server Analysis Services
6 15 (28.85%) iSeries
7 14 (26.92%) Reinsurance
8 13 (25.00%) Tech Ops
8 13 (25.00%) User Acceptance Testing
8 13 (25.00%) AS400
8 13 (25.00%) RPG
9 11 (21.15%) Microsoft Office
10 10 (19.23%) VMware
10 10 (19.23%) Citrix
10 10 (19.23%) Dell
11 9 (17.31%) Service Delivery
11 9 (17.31%) SCCM
12 8 (15.38%) Hyper-V

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) MS Exchange
Applications
1 11 (21.15%) Microsoft Office
Cloud Services
1 15 (28.85%) Office 365
2 2 (3.85%) AWS
2 2 (3.85%) Azure
Communications & Networking
1 2 (3.85%) SAN
2 1 (1.92%) NAS
2 1 (1.92%) VoIP
2 1 (1.92%) VPN
Database & Business Intelligence
1 15 (28.85%) SQL Server Analysis Services
1 15 (28.85%) SQL Server Integration Services
2 3 (5.77%) Crystal Reports
General
1 4 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 15 (28.85%) .NET
1 15 (28.85%) XML
Miscellaneous
1 15 (28.85%) iSeries
2 14 (26.92%) Reinsurance
3 13 (25.00%) AS400
4 8 (15.38%) Self-Motivation
5 4 (7.69%) Fat Client
5 4 (7.69%) Thin Client
6 1 (1.92%) Driving Licence
Operating Systems
1 22 (42.31%) Windows
2 20 (38.46%) Windows 10
3 19 (36.54%) Windows 7
4 8 (15.38%) Windows Server
5 7 (13.46%) Windows 8
6 4 (7.69%) Android
6 4 (7.69%) Apple iOS
6 4 (7.69%) Mac OS X
6 4 (7.69%) Windows XP
7 2 (3.85%) Linux
Processes & Methodologies
1 19 (36.54%) ITIL
2 18 (34.62%) Computer Science
3 13 (25.00%) Tech Ops
3 13 (25.00%) User Acceptance Testing
4 9 (17.31%) Service Delivery
5 8 (15.38%) Statistical Analysis
6 4 (7.69%) Android Development
6 4 (7.69%) Application Virtualisation
6 4 (7.69%) iOS Development
6 4 (7.69%) Mentoring
7 3 (5.77%) Business Process Mapping
Programming Languages
1 18 (34.62%) SQL
2 13 (25.00%) RPG
Qualifications
1 18 (34.62%) Computer Science Degree
1 18 (34.62%) Degree
1 18 (34.62%) MCSE
1 18 (34.62%) Microsoft Certification
Quality Assurance & Compliance
1 8 (15.38%) SLA
System Software
1 20 (38.46%) Active Directory
2 8 (15.38%) Hyper-V
3 4 (7.69%) Terminal Services
4 2 (3.85%) VMware Infrastructure
Systems Management
1 9 (17.31%) SCCM
2 4 (7.69%) ZENworks
3 2 (3.85%) Tivoli Storage Manager
Vendors
1 26 (50.00%) Microsoft
2 10 (19.23%) Citrix
2 10 (19.23%) Dell
2 10 (19.23%) VMware
3 8 (15.38%) Cisco
3 8 (15.38%) HP
3 8 (15.38%) SolarWinds
4 4 (7.69%) Novell
5 2 (3.85%) EMC
5 2 (3.85%) NetApp
5 2 (3.85%) Veritas