Period
to 18 October 2018

The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in Guildford during the 6 months to 18 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 52 69 59
Rank change year-on-year +17 -10 -5
Permanent jobs requiring a Support Analyst 44 28 30
As % of all permanent IT jobs advertised in Guildford 5.26% 3.62% 3.40%
As % of the Job Titles category 5.35% 3.70% 3.47%
Number of salaries quoted 41 29 26
Guildford median annual salary £28,000 £27,500 £33,000
Median salary % change year-on-year +1.82% -16.67% -
10th Percentile £19,250 £18,150 £24,500
90th Percentile £40,000 £38,750 £38,750
Surrey median annual salary £30,000 £30,000 £30,500
% change year-on-year - -1.64% +8.93%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 823 756 864
% of permanent IT jobs with a recognized job title 98.33% 97.80% 97.96%
Number of salaries quoted 677 687 763
Guildford median annual salary £42,500 £40,000 £45,000
Median salary % change year-on-year +6.25% -11.11% +12.50%
10th Percentile £23,400 £24,650 £27,500
90th Percentile £70,000 £64,250 £68,750
Surrey median annual salary £47,500 £47,500 £47,500

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 18 October 2018.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 18 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring Support Analyst in the job title.

1 35 (79.55%) Windows
2 28 (63.64%) Active Directory
3 20 (45.45%) Microsoft
4 17 (38.64%) Microsoft Office
5 16 (36.36%) ITIL
5 16 (36.36%) Microsoft Certification
5 16 (36.36%) Office 365
6 13 (29.55%) VMware
6 13 (29.55%) Service Management
6 13 (29.55%) Windows Server
7 12 (27.27%) LAN
7 12 (27.27%) Hyper-V
8 11 (25.00%) Windows Server 2008
8 11 (25.00%) Windows 7
8 11 (25.00%) Windows Server 2012
8 11 (25.00%) Degree
8 11 (25.00%) Computer Science
8 11 (25.00%) Firewall
8 11 (25.00%) Computer Science Degree
9 10 (22.73%) Data Centre
9 10 (22.73%) VMware Infrastructure
10 9 (20.45%) VLAN
10 9 (20.45%) RabbitMQ
10 9 (20.45%) ITIL V3
10 9 (20.45%) Change Control
10 9 (20.45%) Mobile Device Management
10 9 (20.45%) Microsoft Azure
10 9 (20.45%) CMDB
10 9 (20.45%) Load Balancing
10 9 (20.45%) Network Security

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.45%) BizTalk Server
2 4 (9.09%) SharePoint
Applications
1 17 (38.64%) Microsoft Office
2 1 (2.27%) MS Visio
Cloud Services
1 16 (36.36%) Office 365
2 9 (20.45%) Microsoft Azure
Communications & Networking
1 12 (27.27%) LAN
2 11 (25.00%) Firewall
3 9 (20.45%) DHCP
3 9 (20.45%) MPLS
3 9 (20.45%) Network Security
3 9 (20.45%) SAN
3 9 (20.45%) TCP/IP
3 9 (20.45%) VLAN
3 9 (20.45%) WAN
3 9 (20.45%) Wireless
3 9 (20.45%) WLAN
4 3 (6.82%) DNS
5 2 (4.55%) Reverse Proxy
6 1 (2.27%) Intranet
6 1 (2.27%) VPN
Database & Business Intelligence
1 7 (15.91%) SQL Server
2 4 (9.09%) RDBMS
2 4 (9.09%) Relational Database
2 4 (9.09%) SQL Server Analysis Services
2 4 (9.09%) SQL Server Integration Services
Development Applications
1 4 (9.09%) Eclipse
General
1 1 (2.27%) Finance
Libraries, Frameworks & Software Standards
1 9 (20.45%) RabbitMQ
2 6 (13.64%) .NET
2 6 (13.64%) XML
3 1 (2.27%) FIX Protocol
Miscellaneous
1 11 (25.00%) Computer Science
2 10 (22.73%) Data Centre
3 9 (20.45%) CMDB
4 4 (9.09%) Analytical Skills
5 3 (6.82%) Self-Motivation
5 3 (6.82%) Smartphone
6 1 (2.27%) Foreign Exchange (FX)
6 1 (2.27%) Video Conferencing
Operating Systems
1 35 (79.55%) Windows
2 13 (29.55%) Windows Server
3 11 (25.00%) Windows 7
3 11 (25.00%) Windows Server 2008
3 11 (25.00%) Windows Server 2012
4 9 (20.45%) Linux
5 7 (15.91%) Windows 10
5 7 (15.91%) Windows 8
Processes & Methodologies
1 16 (36.36%) ITIL
2 13 (29.55%) Service Management
3 9 (20.45%) Change Control
3 9 (20.45%) Configuration Management
3 9 (20.45%) Decision-Making
3 9 (20.45%) ITIL V3
3 9 (20.45%) ITSM
3 9 (20.45%) Load Balancing
3 9 (20.45%) Mobile Device Management
3 9 (20.45%) Supplier Management
4 6 (13.64%) Problem-Solving
5 4 (9.09%) Business Analysis
5 4 (9.09%) Change Management
5 4 (9.09%) Integration Testing
5 4 (9.09%) User Acceptance Testing
6 3 (6.82%) Problem Management
6 3 (6.82%) Server Patching
6 3 (6.82%) Service Delivery
6 3 (6.82%) Software Deployment
6 3 (6.82%) Stakeholder Management
Programming Languages
1 6 (13.64%) SQL
2 3 (6.82%) VB
3 2 (4.55%) C#
4 1 (2.27%) C
Qualifications
1 16 (36.36%) Microsoft Certification
2 11 (25.00%) Computer Science Degree
2 11 (25.00%) Degree
3 9 (20.45%) CCNA
3 9 (20.45%) Cisco Certification
3 9 (20.45%) LPIC
3 9 (20.45%) MCP
3 9 (20.45%) MCSA
4 7 (15.91%) MCSE
5 3 (6.82%) ITIL Certification
System Software
1 28 (63.64%) Active Directory
2 12 (27.27%) Hyper-V
3 10 (22.73%) VMware Infrastructure
4 2 (4.55%) ProxySG
Systems Management
1 6 (13.64%) SCCM
2 3 (6.82%) SCOM
3 2 (4.55%) Failover Clustering
4 1 (2.27%) EMC NetWorker
Vendors
1 20 (45.45%) Microsoft
2 13 (29.55%) VMware
3 9 (20.45%) Citrix
4 7 (15.91%) ServiceNow
5 6 (13.64%) Oracle
6 3 (6.82%) Apple
6 3 (6.82%) SolarWinds
7 1 (2.27%) Cisco
7 1 (2.27%) EMC
7 1 (2.27%) NetApp
7 1 (2.27%) Veeam