Period
to 10 December 2018

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Guildford during the 6 months to 10 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 55 63 59
Rank change year-on-year +8 -4 +21
Permanent jobs requiring a Support Analyst 39 35 28
As % of all permanent IT jobs advertised in Guildford 4.79% 4.02% 3.66%
As % of the Job Titles category 4.88% 4.07% 3.67%
Number of salaries quoted 38 36 23
Guildford median annual salary £25,000 £27,500 £32,000
Median salary % change year-on-year -9.09% -14.06% -5.19%
10th Percentile £19,250 £18,875 £21,950
90th Percentile £38,750 £38,750 £38,750
Surrey median annual salary £27,500 £28,500 £32,000
% change year-on-year -3.51% -10.94% +14.29%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 799 861 763
% of permanent IT jobs with a recognized job title 98.04% 98.85% 99.74%
Number of salaries quoted 671 768 715
Guildford median annual salary £40,000 £42,000 £45,000
Median salary % change year-on-year -4.76% -6.67% +5.88%
10th Percentile £24,500 £24,925 £24,600
90th Percentile £70,000 £67,500 £68,250
Surrey median annual salary £47,500 £47,500 £47,500

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 10 December 2018.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 10 December 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring Support Analyst in the job title.

1 36 (92.31%) Windows
2 26 (66.67%) Microsoft
2 26 (66.67%) Active Directory
3 19 (48.72%) Office 365
3 19 (48.72%) Microsoft Office
4 17 (43.59%) Microsoft Certification
5 15 (38.46%) ITIL
6 14 (35.90%) LAN
7 13 (33.33%) Windows Server
7 13 (33.33%) Windows 7
8 11 (28.21%) Windows Server 2008
8 11 (28.21%) Windows Server 2012
8 11 (28.21%) WAN
8 11 (28.21%) Citrix
8 11 (28.21%) Service Management
8 11 (28.21%) Firewall
8 11 (28.21%) ITSM
9 10 (25.64%) VMware
9 10 (25.64%) Linux
9 10 (25.64%) Hyper-V
9 10 (25.64%) Windows 10
9 10 (25.64%) Microsoft Azure
9 10 (25.64%) VMware Infrastructure
10 9 (23.08%) Network Security
10 9 (23.08%) Supplier Management
10 9 (23.08%) LPIC
10 9 (23.08%) VLAN
10 9 (23.08%) Load Balancing
10 9 (23.08%) CMDB
10 9 (23.08%) Data Centre

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.08%) BizTalk Server
2 2 (5.13%) MS Exchange
2 2 (5.13%) SharePoint
2 2 (5.13%) Skype for Business
Applications
1 19 (48.72%) Microsoft Office
2 1 (2.56%) MS Visio
Cloud Services
1 19 (48.72%) Office 365
2 10 (25.64%) Microsoft Azure
3 2 (5.13%) OneDrive
4 1 (2.56%) Amazon AWS
Communications & Networking
1 14 (35.90%) LAN
2 11 (28.21%) Firewall
2 11 (28.21%) WAN
3 9 (23.08%) DHCP
3 9 (23.08%) MPLS
3 9 (23.08%) Network Security
3 9 (23.08%) SAN
3 9 (23.08%) TCP/IP
3 9 (23.08%) VLAN
3 9 (23.08%) Wireless
3 9 (23.08%) WLAN
4 3 (7.69%) Intranet
5 2 (5.13%) Internet
5 2 (5.13%) Remote Desktop
5 2 (5.13%) Skype
5 2 (5.13%) VoIP
6 1 (2.56%) VPN
Database & Business Intelligence
1 2 (5.13%) Adabas
General
1 2 (5.13%) Billing
Libraries, Frameworks & Software Standards
1 9 (23.08%) RabbitMQ
2 2 (5.13%) .NET
2 2 (5.13%) XML
Miscellaneous
1 9 (23.08%) CMDB
1 9 (23.08%) Data Centre
2 3 (7.69%) Analytical Skills
2 3 (7.69%) Self-Motivation
2 3 (7.69%) Smartphone
3 1 (2.56%) Video Conferencing
Operating Systems
1 36 (92.31%) Windows
2 13 (33.33%) Windows 7
2 13 (33.33%) Windows Server
3 11 (28.21%) Windows Server 2008
3 11 (28.21%) Windows Server 2012
4 10 (25.64%) Linux
4 10 (25.64%) Windows 10
5 8 (20.51%) Windows 8
6 2 (5.13%) HPUX
6 2 (5.13%) Unix
Processes & Methodologies
1 15 (38.46%) ITIL
2 11 (28.21%) ITSM
2 11 (28.21%) Service Management
3 9 (23.08%) Change Control
3 9 (23.08%) Configuration Management
3 9 (23.08%) Decision-Making
3 9 (23.08%) ITIL V3
3 9 (23.08%) Load Balancing
3 9 (23.08%) Mobile Device Management
3 9 (23.08%) Supplier Management
4 7 (17.95%) Computer Science
4 7 (17.95%) Problem-Solving
5 3 (7.69%) Problem Management
5 3 (7.69%) Service Delivery
5 3 (7.69%) Software Deployment
5 3 (7.69%) Stakeholder Management
6 2 (5.13%) Incident Management
6 2 (5.13%) Migration
6 2 (5.13%) Root Cause Analysis
7 1 (2.56%) Break/Fix
Programming Languages
1 4 (10.26%) SQL
2 3 (7.69%) VB
3 2 (5.13%) C#
4 1 (2.56%) C
Qualifications
1 17 (43.59%) Microsoft Certification
2 9 (23.08%) CCNA
2 9 (23.08%) Cisco Certification
2 9 (23.08%) LPIC
2 9 (23.08%) MCP
2 9 (23.08%) MCSA
3 8 (20.51%) Degree
3 8 (20.51%) MCSE
4 7 (17.95%) Computer Science Degree
5 3 (7.69%) ITIL Certification
6 2 (5.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (5.13%) SLA
System Software
1 26 (66.67%) Active Directory
2 10 (25.64%) Hyper-V
2 10 (25.64%) VMware Infrastructure
Systems Management
1 3 (7.69%) SCCM
Vendors
1 26 (66.67%) Microsoft
2 11 (28.21%) Citrix
3 10 (25.64%) VMware
4 4 (10.26%) Oracle
5 3 (7.69%) Apple
5 3 (7.69%) ServiceNow
6 2 (5.13%) Intel
7 1 (2.56%) HP