Period
to 27 July 2017

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Guildford during the 6 months to 27 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
27 Jul 2017
Same period 2016 Same period 2015
Rank 60 70 51
Rank change year-on-year +10 -19 +54
Permanent jobs requiring a Support Analyst 29 42 74
As % of all permanent IT jobs advertised in Guildford 4.03% 3.50% 5.30%
As % of the Job Titles category 4.13% 3.59% 5.44%
Number of salaries quoted 27 36 74
Guildford median annual salary £30,000 £33,000 £29,000
Median salary % change year-on-year -9.09% +13.79% -3.33%
10th Percentile £18,700 £24,000 £21,938
90th Percentile £36,350 £37,500 £39,625
Surrey median annual salary £30,250 £29,500 £27,500
% change year-on-year +2.54% +7.27% -8.33%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Guildford. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Guildford
Permanent job vacancies with a job title containing a recognized job role 703 1170 1361
As % of all permanent IT job vacancies advertised in Guildford 97.64% 97.58% 97.56%
Number of salaries quoted 657 862 1224
Guildford median annual salary £40,000 £45,000 £41,500
Median salary % change year-on-year -11.11% +8.43% -7.78%
10th Percentile £25,150 £27,500 £24,625
90th Percentile £62,500 £67,500 £66,250
Surrey median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 27 July 2017.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 27 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring Support Analyst in the job title.

1 18 (62.07%) Windows
2 15 (51.72%) Active Directory
3 13 (44.83%) Windows Server
4 10 (34.48%) SCCM
4 10 (34.48%) Windows 7
5 9 (31.03%) Microsoft Office
6 8 (27.59%) SharePoint
6 8 (27.59%) MS Exchange
7 7 (24.14%) ITIL
7 7 (24.14%) Office 365
7 7 (24.14%) Windows Server 2012
8 6 (20.69%) CRM
8 6 (20.69%) Microsoft
9 5 (17.24%) VMware
9 5 (17.24%) Windows 8
9 5 (17.24%) Skype
9 5 (17.24%) Windows 10
10 4 (13.79%) Windows Server 2008
11 3 (10.34%) Hyper-V
11 3 (10.34%) ITIL Certification
11 3 (10.34%) Blackberry
11 3 (10.34%) Law
11 3 (10.34%) SaaS
11 3 (10.34%) Exchange Server 2010
12 2 (6.90%) Skype for Business
12 2 (6.90%) Software Deployment
12 2 (6.90%) Data Centre
12 2 (6.90%) Data Centre Operations
12 2 (6.90%) SCSM
12 2 (6.90%) Electronic Patient Records

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (27.59%) MS Exchange
1 8 (27.59%) SharePoint
2 3 (10.34%) Exchange Server 2010
3 2 (6.90%) Skype for Business
Applications
1 9 (31.03%) Microsoft Office
2 1 (3.45%) Microsoft PowerPoint
Business Applications
1 1 (3.45%) Dynamics CRM
Cloud Services
1 7 (24.14%) Office 365
2 3 (10.34%) SaaS
3 2 (6.90%) Microsoft Azure
Communications & Networking
1 5 (17.24%) Skype
2 2 (6.90%) LAN
2 2 (6.90%) Network Security
2 2 (6.90%) Softphone
2 2 (6.90%) VoIP
Database & Business Intelligence
1 2 (6.90%) Electronic Patient Records
General
1 3 (10.34%) Law
2 2 (6.90%) Manufacturing
2 2 (6.90%) Pharmaceutical
3 1 (3.45%) Advertising
Miscellaneous
1 3 (10.34%) Blackberry
2 2 (6.90%) Data Centre
2 2 (6.90%) Smartphone
Operating Systems
1 18 (62.07%) Windows
2 13 (44.83%) Windows Server
3 10 (34.48%) Windows 7
4 7 (24.14%) Windows Server 2012
5 5 (17.24%) Windows 10
5 5 (17.24%) Windows 8
6 4 (13.79%) Windows Server 2008
7 2 (6.90%) Mac OS
8 1 (3.45%) Windows XP
Processes & Methodologies
1 7 (24.14%) ITIL
2 6 (20.69%) CRM
3 2 (6.90%) Customer-Centric Approach
3 2 (6.90%) Data Centre Operations
3 2 (6.90%) Problem Management
3 2 (6.90%) Service Delivery
3 2 (6.90%) Software Deployment
4 1 (3.45%) Continuous Improvement
4 1 (3.45%) Planning and Forecasting
4 1 (3.45%) Resource Allocation
4 1 (3.45%) User Stories
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 3 (10.34%) ITIL Certification
2 2 (6.90%) Computer Science Degree
2 2 (6.90%) Degree
2 2 (6.90%) MCP
2 2 (6.90%) MCSE
2 2 (6.90%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.90%) DICOM
1 2 (6.90%) SLA
System Software
1 15 (51.72%) Active Directory
2 3 (10.34%) Hyper-V
3 2 (6.90%) VMware Infrastructure
Systems Management
1 10 (34.48%) SCCM
2 2 (6.90%) SCOM
2 2 (6.90%) SCSM
2 2 (6.90%) SCVMM
Vendors
1 6 (20.69%) Microsoft
2 5 (17.24%) VMware
3 2 (6.90%) Avaya
3 2 (6.90%) Cisco
3 2 (6.90%) SolarWinds
4 1 (3.45%) Citrix
4 1 (3.45%) ServiceNow
Guildford
Hays Specialist Recruitment Ltd
Salary: £30000.00 per annum
Posted: 15 days ago