Period
to 20 August 2018

The median annual salary for a Support Analyst was £35,000 in advertised job vacancies in Guildford during the 6 months to 20 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Surrey > Guildford
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 51 60 71
Rank change year-on-year +9 +11 -23
Permanent jobs requiring a Support Analyst 45 31 42
As % of all permanent IT jobs advertised in Guildford 5.40% 4.18% 3.73%
As % of the Job Titles category 5.45% 4.26% 3.81%
Number of salaries quoted 43 28 35
Guildford median annual salary £35,000 £29,500 £33,000
Median salary % change year-on-year +18.64% -10.61% +1.54%
10th Percentile £20,100 £19,025 £24,400
90th Percentile £55,600 £36,725 £38,750
Surrey median annual salary £30,000 £31,500 £29,500
% change year-on-year -4.76% +6.78% +5.36%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 825 727 1,101
% of permanent IT jobs with a recognized job title 98.92% 97.98% 97.78%
Number of salaries quoted 687 673 817
Guildford median annual salary £45,000 £40,000 £45,000
Median salary % change year-on-year +12.50% -11.11% +8.43%
10th Percentile £25,300 £25,050 £27,500
90th Percentile £68,750 £61,000 £67,500
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Support Analyst
Job Vacancy Trend in Guildford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Support Analyst in Guildford

Support Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Guildford.

Salary trend for Support Analyst in Guildford

Support Analyst
Salary Histogram in Guildford

The salary distribution of IT jobs citing Support Analyst in Guildford over the 6 months to 20 August 2018.

Salary histogram for Support Analyst in Guildford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 20 August 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region featuring Support Analyst in the job title.

1 25 (55.56%) Windows
2 19 (42.22%) ITIL
2 19 (42.22%) SQL Server
3 17 (37.78%) SQL
4 16 (35.56%) ServiceNow
4 16 (35.56%) Computer Science Degree
4 16 (35.56%) Computer Science
4 16 (35.56%) Degree
4 16 (35.56%) .NET
4 16 (35.56%) Active Directory
5 14 (31.11%) Oracle
5 14 (31.11%) XML
5 14 (31.11%) Service Management
6 12 (26.67%) RDBMS
6 12 (26.67%) Eclipse
6 12 (26.67%) SharePoint
6 12 (26.67%) SQL Server Integration Services
6 12 (26.67%) Business Analysis
6 12 (26.67%) User Acceptance Testing
6 12 (26.67%) Integration Testing
6 12 (26.67%) SQL Server Analysis Services
6 12 (26.67%) Relational Database
7 11 (24.44%) Change Management
8 9 (20.00%) VMware
8 9 (20.00%) SCCM
9 8 (17.78%) Microsoft Office
10 7 (15.56%) Hyper-V
10 7 (15.56%) Windows 7
10 7 (15.56%) Windows Server
11 6 (13.33%) Analytical Skills

Support Analyst Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.67%) SharePoint
2 2 (4.44%) BizTalk Server
Applications
1 8 (17.78%) Microsoft Office
Business Applications
1 1 (2.22%) Cognos Business Intelligence
Cloud Services
1 6 (13.33%) Office 365
2 1 (2.22%) Microsoft Azure
Communications & Networking
1 4 (8.89%) DNS
1 4 (8.89%) Firewall
1 4 (8.89%) LAN
2 3 (6.67%) Reverse Proxy
3 1 (2.22%) DHCP
3 1 (2.22%) MPLS
3 1 (2.22%) Network Security
3 1 (2.22%) SAN
3 1 (2.22%) TCP/IP
3 1 (2.22%) VLAN
3 1 (2.22%) WAN
3 1 (2.22%) Wireless
3 1 (2.22%) WLAN
Database & Business Intelligence
1 19 (42.22%) SQL Server
2 12 (26.67%) RDBMS
2 12 (26.67%) Relational Database
2 12 (26.67%) SQL Server Analysis Services
2 12 (26.67%) SQL Server Integration Services
3 1 (2.22%) Data Warehouse
3 1 (2.22%) SQL Server 2008
Development Applications
1 12 (26.67%) Eclipse
General
1 4 (8.89%) Finance
2 2 (4.44%) Advertising
3 1 (2.22%) General Ledger
3 1 (2.22%) Legal
Libraries, Frameworks & Software Standards
1 16 (35.56%) .NET
2 14 (31.11%) XML
3 2 (4.44%) CSS
3 2 (4.44%) HTML
4 1 (2.22%) FIX Protocol
4 1 (2.22%) RabbitMQ
Miscellaneous
1 16 (35.56%) Computer Science
2 6 (13.33%) Analytical Skills
3 4 (8.89%) Data Centre
4 3 (6.67%) Smartphone
5 2 (4.44%) Foreign Exchange (FX)
5 2 (4.44%) Management Information System
6 1 (2.22%) CMDB
6 1 (2.22%) Reinsurance
6 1 (2.22%) Tandem
Operating Systems
1 25 (55.56%) Windows
2 7 (15.56%) Windows 7
2 7 (15.56%) Windows Server
3 6 (13.33%) Windows 8
4 5 (11.11%) Windows 10
5 4 (8.89%) Windows Server 2008
5 4 (8.89%) Windows Server 2012
6 1 (2.22%) Linux
Processes & Methodologies
1 19 (42.22%) ITIL
2 14 (31.11%) Service Management
3 12 (26.67%) Business Analysis
3 12 (26.67%) Integration Testing
3 12 (26.67%) User Acceptance Testing
4 11 (24.44%) Change Management
5 6 (13.33%) Problem-Solving
6 4 (8.89%) Decision-Making
6 4 (8.89%) Server Patching
7 3 (6.67%) ITSM
7 3 (6.67%) Problem Management
7 3 (6.67%) Service Delivery
7 3 (6.67%) Software Deployment
7 3 (6.67%) Stakeholder Management
8 2 (4.44%) Customer Requirements
9 1 (2.22%) Change Control
9 1 (2.22%) ITIL V3
9 1 (2.22%) Master Data Management
9 1 (2.22%) Mobile Device Management
9 1 (2.22%) Release Management
Programming Languages
1 17 (37.78%) SQL
2 4 (8.89%) C#
3 3 (6.67%) VB
4 2 (4.44%) JavaScript
Qualifications
1 16 (35.56%) Computer Science Degree
1 16 (35.56%) Degree
2 6 (13.33%) Microsoft Certification
3 5 (11.11%) MCSE
4 4 (8.89%) ITIL Certification
5 2 (4.44%) SC Cleared
5 2 (4.44%) Security Cleared
6 1 (2.22%) CCNA
6 1 (2.22%) Cisco Certification
6 1 (2.22%) LPIC
6 1 (2.22%) MCP
6 1 (2.22%) MCSA
System Software
1 16 (35.56%) Active Directory
2 7 (15.56%) Hyper-V
3 3 (6.67%) ProxySG
3 3 (6.67%) VMware Infrastructure
Systems Management
1 9 (20.00%) SCCM
2 6 (13.33%) SCOM
3 3 (6.67%) Failover Clustering
4 2 (4.44%) SCVMM
5 1 (2.22%) EMC NetWorker
Vendors
1 16 (35.56%) ServiceNow
2 14 (31.11%) Oracle
3 9 (20.00%) VMware
4 6 (13.33%) Microsoft
4 6 (13.33%) SolarWinds
5 4 (8.89%) Cisco
6 3 (6.67%) Apple
7 2 (4.44%) Citrix
8 1 (2.22%) Cognos
8 1 (2.22%) EMC
8 1 (2.22%) NetApp
8 1 (2.22%) Veeam
8 1 (2.22%) Veritas