Period
to 24 January 2021

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Surrey during the 6 months to 24 January 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Surrey
6 months to
24 Jan 2021
Same period 2020 Same period 2019
Rank 73 63 90
Rank change year-on-year -10 +27 +1
Permanent jobs requiring a Support Analyst 43 144 151
As % of all permanent jobs advertised in Surrey 3.11% 4.02% 3.32%
As % of the Job Titles category 3.24% 4.13% 3.46%
Number of salaries quoted 42 132 143
Median annual salary £32,500 £27,500 £27,500
Median salary % change year-on-year +18.18% - -1.79%
10th Percentile £23,000 £21,250 £19,500
90th Percentile £48,375 £38,500 £43,750
South East median annual salary £29,000 £30,000 £29,500
% change year-on-year -3.33% +1.69% +7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 1,329 3,486 4,369
% of permanent IT jobs with a recognized job title 96.03% 97.21% 95.98%
Number of salaries quoted 1,066 3,037 3,732
Median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% -
10th Percentile £30,000 £27,000 £26,000
90th Percentile £73,750 £80,000 £72,500
South East median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing Support Analyst in Surrey.

Salary trend for Support Analyst in Surrey

Support Analyst
Salary Histogram in Surrey

Salary distribution for jobs citing Support Analyst in Surrey over the 6 months to 24 January 2021.

Salary histogram for Support Analyst in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 6 months to 24 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +12 11 £27,500 +6.80% 1
Woking +26 5 £40,000 +19.40% 1
Chertsey -6 5 £47,500 +46.15%
Weybridge +3 4 £29,000 +16.00%
Camberley 0 3 £40,000 +14.29%
Reigate +35 2 £35,337 -29.33% 1
Godalming -4 2 £29,500 +28.26%
Epsom 0 1 - -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 24 January 2021, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Support Analyst in the job title.

1 17 (39.53%) SQL
2 15 (34.88%) Windows
2 15 (34.88%) Active Directory
2 15 (34.88%) Azure
2 15 (34.88%) Office 365
3 12 (27.91%) Analytical Skills
3 12 (27.91%) Degree
4 11 (25.58%) Microsoft
5 10 (23.26%) E-Commerce
5 10 (23.26%) SAP
5 10 (23.26%) Content Management
5 10 (23.26%) Information Management
5 10 (23.26%) SAP Hybris
5 10 (23.26%) Coaching
5 10 (23.26%) hybris
5 10 (23.26%) Analytics
6 9 (20.93%) VMware
7 8 (18.60%) Migration
7 8 (18.60%) Adobe
7 8 (18.60%) SDLC
7 8 (18.60%) Adobe Analytics
7 8 (18.60%) Adobe Experience Manager
8 7 (16.28%) Retail
8 7 (16.28%) Microsoft PowerPoint
8 7 (16.28%) Analytical Thinking
8 7 (16.28%) MS Visio
8 7 (16.28%) Microsoft Excel
8 7 (16.28%) Microsoft Office
8 7 (16.28%) Finance
8 7 (16.28%) Change Management

Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) Adobe Experience Manager
2 6 (13.95%) MS Exchange
3 4 (9.30%) SharePoint
4 2 (4.65%) Apache
4 2 (4.65%) JBoss
Applications
1 7 (16.28%) Microsoft Excel
1 7 (16.28%) Microsoft Office
1 7 (16.28%) Microsoft PowerPoint
1 7 (16.28%) MS Visio
Business Applications
1 10 (23.26%) SAP Hybris
Cloud Services
1 15 (34.88%) Azure
1 15 (34.88%) Office 365
2 8 (18.60%) Adobe Analytics
3 2 (4.65%) SaaS
Communications & Networking
1 6 (13.95%) Intranet
2 4 (9.30%) DNS
3 2 (4.65%) Firewall
3 2 (4.65%) FTP
3 2 (4.65%) VoIP
4 1 (2.33%) Wireshark
Database & Business Intelligence
1 4 (9.30%) SQL Server
2 1 (2.33%) Data Warehouse
2 1 (2.33%) MySQL
Development Applications
1 4 (9.30%) JIRA
General
1 7 (16.28%) Finance
1 7 (16.28%) Retail
2 4 (9.30%) French Language
2 4 (9.30%) Manufacturing
3 2 (4.65%) Back Office
4 1 (2.33%) Billing
Libraries, Frameworks & Software Standards
1 4 (9.30%) HTML
1 4 (9.30%) JSON
1 4 (9.30%) XML
2 2 (4.65%) Web Services
Miscellaneous
1 12 (27.91%) Analytical Skills
2 7 (16.28%) Management Information System
3 1 (2.33%) Data Centre
3 1 (2.33%) EPoS
Operating Systems
1 15 (34.88%) Windows
2 5 (11.63%) Windows 10
3 4 (9.30%) Linux
4 2 (4.65%) Unix
4 2 (4.65%) Windows Server
4 2 (4.65%) Windows Server 2012
Processes & Methodologies
1 10 (23.26%) Analytics
1 10 (23.26%) Coaching
1 10 (23.26%) Content Management
1 10 (23.26%) E-Commerce
1 10 (23.26%) Information Management
2 8 (18.60%) Migration
2 8 (18.60%) SDLC
3 7 (16.28%) Analytical Thinking
3 7 (16.28%) Change Management
4 6 (13.95%) Process Improvement
5 5 (11.63%) Problem-Solving
6 4 (9.30%) Agile Software Development
6 4 (9.30%) Case Management
6 4 (9.30%) CRM
6 4 (9.30%) Password Management
6 4 (9.30%) Project Delivery
6 4 (9.30%) Ticket Management
6 4 (9.30%) User Stories
7 3 (6.98%) Mathematics
7 3 (6.98%) User Acceptance Testing
Programming Languages
1 17 (39.53%) SQL
2 4 (9.30%) JavaScript
3 2 (4.65%) C++
3 2 (4.65%) Java
3 2 (4.65%) Tcl
4 1 (2.33%) PHP
4 1 (2.33%) Python
Qualifications
1 12 (27.91%) Degree
2 5 (11.63%) MCSE
2 5 (11.63%) Microsoft Certification
3 2 (4.65%) Numerate Degree
Quality Assurance & Compliance
1 1 (2.33%) QA
1 1 (2.33%) SLA
System Software
1 15 (34.88%) Active Directory
2 4 (9.30%) VMware Infrastructure
Vendors
1 11 (25.58%) Microsoft
2 10 (23.26%) hybris
2 10 (23.26%) SAP
3 9 (20.93%) VMware
4 8 (18.60%) Adobe
5 5 (11.63%) Citrix
6 4 (9.30%) Cisco
6 4 (9.30%) Google
7 2 (4.65%) IFS