Support Analyst Jobs in Surrey

Support Analyst
South East > Surrey

The median Support Analyst salary in Surrey is £32,500 per year according to job vacancies posted during the 6 months to 30 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 85 112 141
Rank change year-on-year +27 +29 -34
Permanent jobs requiring a Support Analyst 70 52 80
As % of all permanent jobs advertised in Surrey 2.78% 2.12% 2.31%
As % of the Job Titles category 3.04% 2.26% 2.40%
Number of salaries quoted 65 45 75
10th Percentile £23,250 £26,250 £23,500
25th Percentile £26,250 £30,500 £25,000
Median annual salary (50th Percentile) £32,500 £34,000 £28,500
Median % change year-on-year -4.41% +19.30% +1.79%
75th Percentile £38,750 £37,250 £32,875
90th Percentile £54,500 £40,900 £41,250
South East median annual salary £32,500 £31,000 £28,500
% change year-on-year +4.84% +8.77% -5.00%

All Permanent IT Job Vacancies
Surrey

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Surrey with a recognized job title 2,300 2,304 3,339
% of permanent jobs with a recognized job title 91.20% 93.96% 96.45%
Number of salaries quoted 1,489 1,446 2,096
10th Percentile £27,500 £32,000 £31,688
25th Percentile £38,000 £43,750 £42,500
Median annual salary (50th Percentile) £50,000 £60,000 £55,500
Median % change year-on-year -16.67% +8.11% +5.71%
75th Percentile £65,000 £75,000 £67,500
90th Percentile £80,000 £90,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Analyst
Job Vacancy Trend in Surrey

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Surrey.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Salary Trend in Surrey

3-month moving average salary quoted in jobs citing Support Analyst in Surrey.

Salary trend for Support Analyst in Surrey

Support Analyst
Salary Histogram in Surrey

Salary distribution for jobs citing Support Analyst in Surrey over the 6 months to 30 April 2024.

Salary histogram for Support Analyst in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reigate +40 13 £26,000 -43.78%
Guildford +15 10 £32,500 -4.41% 1
Chertsey - 9 £25,500 -
Redhill - 6 £30,000 -
Leatherhead -19 5 £49,250 +18.67% 2
Woking 0 4 £55,000 +59.05%
Addlestone - 4 £36,000 - 2
Camberley - 4 £34,000 -
Caterham -1 3 £34,000 +7.94%
Tadworth - 3 £36,000 -
Weybridge - 2 £37,500 -
Horley - 1 £47,000 -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Surrey

For the 6 months to 30 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring Support Analyst in the job title.

1 30 (42.86%) Microsoft 365
2 29 (41.43%) Social Skills
3 18 (25.71%) Windows
4 17 (24.29%) Degree
5 16 (22.86%) Microsoft Exchange
6 15 (21.43%) Active Directory
7 14 (20.00%) Telecoms
8 13 (18.57%) Microsoft
8 13 (18.57%) ITIL
8 13 (18.57%) Azure
9 12 (17.14%) Finance
10 11 (15.71%) SLA
10 11 (15.71%) Cisco
10 11 (15.71%) Customer Service
11 10 (14.29%) Windows 10
11 10 (14.29%) Microsoft Office
11 10 (14.29%) Incident Management
12 9 (12.86%) Driving Licence
13 8 (11.43%) Analytical Skills
13 8 (11.43%) Problem-Solving
13 8 (11.43%) Apple
13 8 (11.43%) Project Management
14 7 (10.00%) VoIP
14 7 (10.00%) e-Learning
14 7 (10.00%) Analytics
14 7 (10.00%) SaaS
14 7 (10.00%) iPad
15 6 (8.57%) Service Delivery
15 6 (8.57%) SQL
16 5 (7.14%) ERP

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (22.86%) Microsoft Exchange
2 2 (2.86%) SharePoint
Applications
1 10 (14.29%) Microsoft Office
2 1 (1.43%) MS Visio
Business Applications
1 4 (5.71%) SAP S/4HANA
Cloud Services
1 30 (42.86%) Microsoft 365
2 13 (18.57%) Azure
3 7 (10.00%) SaaS
4 2 (2.86%) Power Automate
5 1 (1.43%) WhatsApp
Communications & Networking
1 7 (10.00%) VoIP
2 5 (7.14%) Firewall
3 1 (1.43%) SAN
3 1 (1.43%) VPN
General
1 29 (41.43%) Social Skills
2 14 (20.00%) Telecoms
3 12 (17.14%) Finance
4 8 (11.43%) Analytical Skills
5 4 (5.71%) Law
6 3 (4.29%) Billing
7 2 (2.86%) Legal
Miscellaneous
1 9 (12.86%) Driving Licence
2 7 (10.00%) e-Learning
2 7 (10.00%) iPad
3 3 (4.29%) Analytical Mindset
3 3 (4.29%) Management Information System
4 1 (1.43%) Greenfield Project
Operating Systems
1 18 (25.71%) Windows
2 10 (14.29%) Windows 10
3 5 (7.14%) Windows Server
4 4 (5.71%) Linux
5 1 (1.43%) Windows 8
5 1 (1.43%) Windows Server 2012
5 1 (1.43%) Windows Server 2016
5 1 (1.43%) Windows Server 2019
Processes & Methodologies
1 13 (18.57%) ITIL
2 11 (15.71%) Customer Service
3 10 (14.29%) Incident Management
4 8 (11.43%) Problem-Solving
4 8 (11.43%) Project Management
5 7 (10.00%) Analytics
6 6 (8.57%) Service Delivery
7 5 (7.14%) Agile
7 5 (7.14%) Cybersecurity
7 5 (7.14%) ERP
7 5 (7.14%) Test Automation
7 5 (7.14%) Vulnerability Management
8 4 (5.71%) Agile Project Management
8 4 (5.71%) Business Strategy
8 4 (5.71%) Data Mapping
8 4 (5.71%) Disaster Recovery
8 4 (5.71%) PRINCE2
9 3 (4.29%) Continuous Improvement
9 3 (4.29%) Data Analysis
9 3 (4.29%) Problem Management
Programming Languages
1 6 (8.57%) SQL
2 3 (4.29%) Perl
2 3 (4.29%) Shell Script
3 1 (1.43%) Java
Qualifications
1 17 (24.29%) Degree
2 2 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 11 (15.71%) SLA
2 2 (2.86%) ISO/IEC 27001
2 2 (2.86%) PCI DSS
2 2 (2.86%) PMO
2 2 (2.86%) Sarbanes-Oxley
System Software
1 15 (21.43%) Active Directory
2 1 (1.43%) Hyper-V
2 1 (1.43%) VMware Infrastructure
Systems Management
1 1 (1.43%) SCCM
Vendors
1 13 (18.57%) Microsoft
2 11 (15.71%) Cisco
3 8 (11.43%) Apple
4 5 (7.14%) Palo Alto
5 4 (5.71%) SAP
6 2 (2.86%) Dell
7 1 (1.43%) Bloomberg
7 1 (1.43%) HP
7 1 (1.43%) Sage
7 1 (1.43%) VMware