The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Surrey during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East / Surrey
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 49 87 74
Rank change year-on-year +38 -13  
Permanent jobs requiring a Support Analyst 132 121 156
As % of all permanent IT jobs advertised in Surrey 4.85% 3.24% 3.40%
As % of the Job Titles category 5.02% 3.33% 3.46%
Number of salaries quoted 107 94 149
Median salary £32,500 £27,500 £28,000
Median salary % change year-on-year +18.18% -1.78%  
90% offered a salary of more than £22,500 £20,000 £22,500
10% offered a salary of more than £38,500 £38,750 £52,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 2630 3629 4510
As % of all permanent IT job vacancies advertised in Surrey 96.73% 97.06% 98.17%
Number of salaries quoted 2166 3116 3792
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Surrey

Support Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Surrey.

Salary trend for Support Analyst in Surrey

Support Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing Support Analyst in Surrey over the 3 months to 22 June 2017.

Salary histogram for Support Analyst in Surrey

Support Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Surrey region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chertsey +6 19 £32,500 +18.18%
Woking +17 14 £38,000 +25.61% 1
Weybridge +17 10 £28,500 +5.55%
Guildford +12 10 £28,500 +1.78% 3
Redhill -9 10 £37,500 +25.00%
Dorking - 8 £22,500 -
Godalming -2 6 £20,500 -4.65% 1
Caterham - 3 £35,000 -
Epsom +8 2 - -
Tadworth +1 2 - -
Horley - 2 £27,500 -
Egham - 2 £33,750 - 1
Staines +4 1 £50,000 +17.64%
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 22 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Support Analyst in the job title.

1 119 (48.57%) Microsoft
2 107 (43.67%) Windows
3 81 (33.06%) Active Directory
4 77 (31.43%) SQL
5 75 (30.61%) Microsoft Office
6 53 (21.63%) ITIL
6 53 (21.63%) VMware
7 51 (20.82%) MS Exchange
8 48 (19.59%) Finance
9 47 (19.18%) CRM
10 32 (13.06%) Cisco
10 32 (13.06%) Windows Server 2012
11 31 (12.65%) Windows Server
12 30 (12.24%) SharePoint
12 30 (12.24%) ERP
13 27 (11.02%) Office 365
14 25 (10.20%) Back Office
14 25 (10.20%) Windows Server 2008
14 25 (10.20%) Dynamics CRM
15 23 (9.39%) Windows 7
15 23 (9.39%) Microsoft Certification
16 21 (8.57%) VMware Infrastructure
16 21 (8.57%) SQL Server
16 21 (8.57%) Salesforce.com
17 20 (8.16%) SLA
18 19 (7.76%) Release Management
18 19 (7.76%) Exchange Server 2010
18 19 (7.76%) ITIL V3
19 18 (7.35%) Degree
19 18 (7.35%) Windows 10

Support Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (20.82%) MS Exchange
2 30 (12.24%) SharePoint
3 19 (7.76%) Exchange Server 2010
4 14 (5.71%) Exchange Server 2013
5 6 (2.45%) BizTalk Server
6 5 (2.04%) IIS
7 3 (1.22%) Skype for Business
8 2 (0.82%) DataSynapse
8 2 (0.82%) SharePoint 2010
8 2 (0.82%) SharePoint 2013
9 1 (0.41%) Apache
9 1 (0.41%) Exchange Server 2003
9 1 (0.41%) Exchange Server 2007
Applications
1 75 (30.61%) Microsoft Office
2 15 (6.12%) Microsoft Excel
Business Applications
1 25 (10.20%) Dynamics CRM
2 6 (2.45%) SAP LE
2 6 (2.45%) SAP MM
3 3 (1.22%) Maximo
4 2 (0.82%) Remedy ITSM
4 2 (0.82%) Sage X3
5 1 (0.41%) SAP CRM
5 1 (0.41%) SAP CS
5 1 (0.41%) Unit4 Business World
Cloud Services
1 27 (11.02%) Office 365
2 10 (4.08%) Microsoft Azure
3 7 (2.86%) SaaS
4 6 (2.45%) Amazon AWS
4 6 (2.45%) iPaaS
Communications & Networking
1 14 (5.71%) TCP/IP
2 13 (5.31%) Firewall
2 13 (5.31%) VoIP
2 13 (5.31%) WAN
3 11 (4.49%) DNS
4 10 (4.08%) VPN
5 9 (3.67%) LAN
6 8 (3.27%) Internet
6 8 (3.27%) VLAN
7 3 (1.22%) Wi-Fi
8 2 (0.82%) DHCP
8 2 (0.82%) NetScaler
8 2 (0.82%) Network Security
8 2 (0.82%) Skype
8 2 (0.82%) Softphone
9 1 (0.41%) Multicast
9 1 (0.41%) NAS
9 1 (0.41%) Remote Desktop
9 1 (0.41%) SAN
9 1 (0.41%) Unicast
Database & Business Intelligence
1 21 (8.57%) SQL Server
2 9 (3.67%) Data Warehouse
3 4 (1.63%) Relational Database
3 4 (1.63%) SQL Server 2016
4 3 (1.22%) Oracle Database
4 3 (1.22%) SQL Server Reporting Services
5 2 (0.82%) Crystal Reports
5 2 (0.82%) RDBMS
5 2 (0.82%) SQL Server 2008
5 2 (0.82%) SQL Server Integration Services
6 1 (0.41%) Data Mining
6 1 (0.41%) Oracle Reports
6 1 (0.41%) PostgreSQL
6 1 (0.41%) SQL Server 2014
Development Applications
1 2 (0.82%) Team Foundation Server
2 1 (0.41%) Ant
General
1 48 (19.59%) Finance
2 25 (10.20%) Back Office
3 14 (5.71%) Retail
4 9 (3.67%) Billing
5 5 (2.04%) Advertising
5 5 (2.04%) Law
6 3 (1.22%) Banking
6 3 (1.22%) Manufacturing
7 2 (0.82%) Legal
7 2 (0.82%) Marketing
7 2 (0.82%) Pharmaceutical
7 2 (0.82%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (5.31%) CSS
1 13 (5.31%) HTML
2 9 (3.67%) .NET
3 7 (2.86%) ASP.NET
4 6 (2.45%) ASP.NET MVC
4 6 (2.45%) ASP.NET MVC 5
4 6 (2.45%) HTML5
4 6 (2.45%) jQuery
4 6 (2.45%) Twitter Bootstrap
5 3 (1.22%) XML
6 2 (0.82%) EDI
6 2 (0.82%) JSON
6 2 (0.82%) JSP
6 2 (0.82%) SOAP
7 1 (0.41%) .NET Framework
7 1 (0.41%) Software Packaging
Miscellaneous
1 13 (5.31%) Analytical Skills
2 9 (3.67%) Management Information System
3 4 (1.63%) Blackberry
3 4 (1.63%) Computer Science
3 4 (1.63%) Data Centre
4 3 (1.22%) Video Conferencing
5 2 (0.82%) Driving Licence
5 2 (0.82%) Handset
6 1 (0.41%) BYOD
6 1 (0.41%) Derivative
6 1 (0.41%) Replication
6 1 (0.41%) Smartphone
Operating Systems
1 107 (43.67%) Windows
2 32 (13.06%) Windows Server 2012
3 31 (12.65%) Windows Server
4 25 (10.20%) Windows Server 2008
5 23 (9.39%) Windows 7
6 18 (7.35%) Windows 10
7 13 (5.31%) Windows 8
8 9 (3.67%) Linux
8 9 (3.67%) Unix
9 4 (1.63%) Android
9 4 (1.63%) Apple iOS
10 2 (0.82%) Mac OS
10 2 (0.82%) Mac OS X
11 1 (0.41%) Debian
11 1 (0.41%) Windows 2000 Server
11 1 (0.41%) Windows Server 2003
Processes & Methodologies
1 53 (21.63%) ITIL
2 47 (19.18%) CRM
3 30 (12.24%) ERP
4 19 (7.76%) ITIL V3
4 19 (7.76%) Release Management
5 17 (6.94%) Document Management
6 16 (6.53%) Problem Management
7 15 (6.12%) Process Improvement
7 15 (6.12%) Service Management
8 13 (5.31%) Project Management
9 10 (4.08%) Service Delivery
10 9 (3.67%) Contract Management
10 9 (3.67%) SDLC
11 8 (3.27%) Statistics
12 7 (2.86%) Configuration Management
12 7 (2.86%) Data Management
13 6 (2.45%) ITSM
13 6 (2.45%) Logistics
13 6 (2.45%) MVC
13 6 (2.45%) Stakeholder Management
Programming Languages
1 77 (31.43%) SQL
2 15 (6.12%) C#
3 8 (3.27%) PowerShell
4 7 (2.86%) T-SQL
5 6 (2.45%) C
6 5 (2.04%) C++
6 5 (2.04%) JavaScript
7 3 (1.22%) Java
7 3 (1.22%) Python
7 3 (1.22%) VB
8 2 (0.82%) Perl
8 2 (0.82%) PHP
8 2 (0.82%) PL/SQL
8 2 (0.82%) Shell Script
8 2 (0.82%) VB.NET
8 2 (0.82%) VBA
9 1 (0.41%) ABAP
9 1 (0.41%) Bash Shell
9 1 (0.41%) Tcl
Qualifications
1 23 (9.39%) Microsoft Certification
2 18 (7.35%) Degree
3 17 (6.94%) ITIL Certification
3 17 (6.94%) MCSE
4 5 (2.04%) MCSA
5 4 (1.63%) Computer Science Degree
6 2 (0.82%) A+ Certification
6 2 (0.82%) CCENT
6 2 (0.82%) MCP
6 2 (0.82%) VTSP
7 1 (0.41%) CCA
7 1 (0.41%) CCAA
7 1 (0.41%) Citrix Certification
7 1 (0.41%) MCITP
7 1 (0.41%) MCTS
Quality Assurance & Compliance
1 20 (8.16%) SLA
2 7 (2.86%) QA
3 2 (0.82%) Data Quality
3 2 (0.82%) DICOM
System Software
1 81 (33.06%) Active Directory
2 21 (8.57%) VMware Infrastructure
3 17 (6.94%) Hyper-V
4 8 (3.27%) VMware Workstation
5 7 (2.86%) Virtual Desktop
6 5 (2.04%) vSphere
7 4 (1.63%) XenApp
8 3 (1.22%) Virtual Machines
9 2 (0.82%) XenDesktop
Systems Management
1 15 (6.12%) SCCM
2 5 (2.04%) SCOM
3 4 (1.63%) SCVMM
4 2 (0.82%) XenMobile
5 1 (0.41%) Backup Exec
5 1 (0.41%) Microsoft Data Protection Manager
5 1 (0.41%) SCDPM
Vendors
1 119 (48.57%) Microsoft
2 53 (21.63%) VMware
3 32 (13.06%) Cisco
4 21 (8.57%) Salesforce.com
5 17 (6.94%) Remedy
6 14 (5.71%) Citrix
7 10 (4.08%) Apple
8 9 (3.67%) SAP
9 6 (2.45%) MuleSoft
10 5 (2.04%) Oracle
11 4 (1.63%) SolarWinds
11 4 (1.63%) Splunk
12 2 (0.82%) Infor
12 2 (0.82%) Northgate
12 2 (0.82%) Red Hat
12 2 (0.82%) RedGate
12 2 (0.82%) Sage
12 2 (0.82%) ServiceNow
12 2 (0.82%) TOWER Software
13 1 (0.41%) Symantec
Guildford, Surrey
Nigel Frank International Ltd
Salary: £16000 - £20000 per annum
Posted: 15 hours ago
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £16000.00 - £19000.00 per annum
Posted: 14 hours ago
Woking, Surrey
Spencer Rose
Salary: From £35,000 to £38,000 per annum
Posted: Yesterday
Guildford, Surrey
I3
Salary: £35000 - £40000 per annum
Posted: 3 days ago
Surrey
Eutopia Solutions Ltd
Salary: £31000 - £38000 per annum + Generous Benefits package
Posted: 6 days ago
Egham, Surrey
Stott & May
Salary: £30000 - £37000 per annum + bonus and benefits
Posted: 3 days ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + MCSE training
Posted: 6 days ago
Surrey
aap3
Salary: £25000 - £32000.00 per annum + + on-call + shift + bens
Posted: 15 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £30,000 per annum +29 days hols / Share Ops Scheme / P
Posted: 23 days ago