3rd Line Support Job Trends in Gwent

Third Line Support
South Wales > Gwent

The median Third Line Support salary in Gwent is £45,000 per year, according to job vacancies posted during the 6 months leading to 10 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Jan 2026
Same period 2025 Same period 2024
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs requiring a 3rd Line Support 1 0 0
As % of all permanent jobs in Gwent 3.57% - -
As % of the Job Titles category 3.70% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £45,000 - -
South Wales median annual salary £40,000 - -

All Permanent IT Job Roles
Gwent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gwent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gwent with a recognized job title 27 66 4
% of permanent jobs with a recognized job title 96.43% 100.00% 100.00%
Number of salaries quoted 23 18 2
10th Percentile £27,000 £41,500 £24,275
25th Percentile - £42,500 £25,438
Median annual salary (50th Percentile) £28,000 £49,000 £28,250
Median % change year-on-year -42.86% +73.45% -
75th Percentile £48,750 £63,773 £31,438
90th Percentile £85,000 £78,427 £32,825
South Wales median annual salary £50,000 £49,875 £50,000
% change year-on-year +0.25% -0.25% +5.26%

3rd Line Support Skill Set
Top 22 Co-Occurring Skills & Capabilities in Gwent

For the 6 months to 10 January 2026, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Gwent region featuring 3rd Line Support in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Firewall
1 1 (100.00%) Hyper-V
1 1 (100.00%) ITIL
1 1 (100.00%) Kalman Filter
1 1 (100.00%) Mac OS
1 1 (100.00%) Mentoring
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem Management
1 1 (100.00%) Proxmox
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Security Management
1 1 (100.00%) Systems Management Server (SMS)
1 1 (100.00%) Technical Leadership
1 1 (100.00%) Virtual Desktop
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Web Filtering
1 1 (100.00%) Windows

3rd Line Support Skill Set
Co-Occurring Skills & Capabilities in Gwent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) Firewall
General
1 1 (100.00%) Public Sector
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Kalman Filter
1 1 (100.00%) Mentoring
1 1 (100.00%) Problem Management
1 1 (100.00%) Root Cause Analysis
1 1 (100.00%) Security Management
1 1 (100.00%) Technical Leadership
1 1 (100.00%) Web Filtering
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Hyper-V
1 1 (100.00%) Virtual Desktop
1 1 (100.00%) VMware Infrastructure
Systems Management
1 1 (100.00%) Proxmox
1 1 (100.00%) Systems Management Server (SMS)
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware