Customer-Centricity Job Trends in Gwent

Customer-Centric
South Wales > Gwent

The table below provides summary statistics and salary benchmarking for jobs advertised in Gwent requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 16 March 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Mar 2026
Same period 2025 Same period 2024
Rank 13 - 7
Rank change year-on-year - - -
Permanent jobs citing Customer-Centricity 1 0 4
As % of all permanent jobs in Gwent 3.85% - 12.50%
As % of the Processes & Methodologies category 4.00% - 15.38%
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £28,500 - -
South Wales median annual salary £51,750 £46,250 £58,000
% change year-on-year +11.89% -20.26% -17.85%

All Process & Methodology Skills
Gwent

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Gwent.

Permanent vacancies with a requirement for process or methodology skills 25 36 26
As % of all permanent jobs advertised in Gwent 96.15% 94.74% 81.25%
Number of salaries quoted 19 18 16
10th Percentile £27,000 £41,500 £26,895
25th Percentile £27,500 £42,500 -
Median annual salary (50th Percentile) £28,000 £49,697 £28,290
Median % change year-on-year -43.66% +75.67% -
75th Percentile £45,000 £67,125 £47,500
90th Percentile £85,000 £78,427 £103,726
South Wales median annual salary £48,750 £52,250 £47,500
% change year-on-year -6.70% +10.00% +1.82%

Customer-Centricity
Job Vacancy Trend in Gwent

Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Gwent.

Customer-Centricity job vacancy trend in Gwent

Customer-Centricity
Co-Occurring Skills & Capabilities in Gwent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Applications
1 1 (100.00%) Microsoft Excel
1 1 (100.00%) Microsoft Office
1 1 (100.00%) Microsoft PowerPoint
Business Applications
1 1 (100.00%) Dynamics CRM
General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Administrator
1 1 (100.00%) Sales Administrator
Miscellaneous
1 1 (100.00%) Onboarding
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Customer-Centric Approach
1 1 (100.00%) Time Management
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Sage
1 1 (100.00%) SAP