Customer Service Jobs in Halifax

Customer Service
West Yorkshire > Halifax

The following table provides summary statistics for permanent job vacancies advertised in Halifax with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 10 59 22
Rank change year-on-year +49 -37 -
Permanent jobs citing Customer Service 20 38 4
As % of all permanent jobs advertised in Halifax 19.42% 6.88% 4.76%
As % of the Processes & Methodologies category 19.80% 6.88% 5.06%
Number of salaries quoted 20 12 4
10th Percentile £22,315 £35,885 -
25th Percentile £68,718 £46,350 £34,500
Median annual salary (50th Percentile) £79,632 £54,882 £37,000
Median % change year-on-year +45.10% +48.33% -
75th Percentile £100,064 £61,835 £45,563
90th Percentile - - £56,475
West Yorkshire median annual salary £31,500 £31,000 £37,500
% change year-on-year +1.61% -17.33% +35.14%

All Process and Methodology Skills
Halifax

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Halifax with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 101 552 79
As % of all permanent jobs advertised in Halifax 98.06% 100.00% 94.05%
Number of salaries quoted 95 290 59
10th Percentile £36,436 £38,999 £27,500
25th Percentile £50,172 £50,004 £38,593
Median annual salary (50th Percentile) £70,576 £61,180 £52,500
Median % change year-on-year +15.36% +16.53% +40.00%
75th Percentile £84,056 £77,715 £71,250
90th Percentile £100,064 £90,450 £73,750
West Yorkshire median annual salary £52,500 £55,000 £52,500
% change year-on-year -4.55% +4.76% +5.00%

Customer Service
Job Vacancy Trend in Halifax

Job postings citing Customer Service as a proportion of all IT jobs advertised in Halifax.

Job vacancy trend for Customer Service in Halifax

Customer Service
Salary Trend in Halifax

3-month moving average salary quoted in jobs citing Customer Service in Halifax.

Salary trend for Customer Service in Halifax

Customer Service
Salary Histogram in Halifax

Salary distribution for jobs citing Customer Service in Halifax over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Halifax

Customer Service
Co-occurring Skills and Capabilities in Halifax by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Microsoft Exchange
1 2 (10.00%) SharePoint
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 11 (55.00%) Azure
1 11 (55.00%) GCP
2 6 (30.00%) AWS
2 6 (30.00%) IaaS
2 6 (30.00%) PaaS
2 6 (30.00%) SaaS
3 5 (25.00%) OpenShift
4 2 (10.00%) Microsoft 365
Communications & Networking
1 2 (10.00%) TCP/IP
Database & Business Intelligence
1 6 (30.00%) Data Lake
1 6 (30.00%) Data Warehouse
1 6 (30.00%) NoSQL
Development Applications
1 5 (25.00%) IBM UrbanCode
General
1 16 (80.00%) Banking
1 16 (80.00%) Finance
2 9 (45.00%) Social Skills
3 5 (25.00%) Presentation Skills
4 1 (5.00%) Public Sector
Job Titles
1 11 (55.00%) Architect
1 11 (55.00%) Enterprise Architect
2 5 (25.00%) Commercial Architect
2 5 (25.00%) DevOps Engineer
2 5 (25.00%) Senior
2 5 (25.00%) Senior DevOps
2 5 (25.00%) Senior DevOps Engineer
2 5 (25.00%) Senior Support Engineer
2 5 (25.00%) Support Engineer
3 2 (10.00%) 1st Line Support
3 2 (10.00%) First Line Help Desk Support
3 2 (10.00%) Help Desk Support
4 1 (5.00%) Analyst
4 1 (5.00%) Coordinator
4 1 (5.00%) Service Analyst
4 1 (5.00%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 6 (30.00%) OpenID
Miscellaneous
1 6 (30.00%) Blockchain
1 6 (30.00%) Mainframe
2 5 (25.00%) Public Cloud
Operating Systems
1 7 (35.00%) Windows
2 6 (30.00%) Unix
3 5 (25.00%) Linux
4 2 (10.00%) Windows Server
Processes & Methodologies
1 16 (80.00%) Agile
2 11 (55.00%) Roadmaps
2 11 (55.00%) Strategic Roadmap
2 11 (55.00%) Thought Leadership
3 7 (35.00%) ITIL
4 6 (30.00%) Artificial Intelligence
4 6 (30.00%) Cybersecurity
4 6 (30.00%) Domain-Driven Design
4 6 (30.00%) Event-Driven
4 6 (30.00%) Event-Driven Architecture
4 6 (30.00%) Machine Learning
4 6 (30.00%) Microservices
4 6 (30.00%) Problem Management
4 6 (30.00%) Zero Trust
5 5 (25.00%) DevOps
5 5 (25.00%) Enterprise Architecture
5 5 (25.00%) Infrastructure as Code
5 5 (25.00%) Mentoring
5 5 (25.00%) Software Delivery
5 5 (25.00%) Technical Leadership
Programming Languages
1 7 (35.00%) SQL
2 5 (25.00%) Groovy
Qualifications
1 1 (5.00%) Degree
System Software
1 2 (10.00%) Active Directory
1 2 (10.00%) VMware Infrastructure
1 2 (10.00%) VMware Server
1 2 (10.00%) VMware Workstation
Systems Management
1 5 (25.00%) Ansible
1 5 (25.00%) Progress Chef
1 5 (25.00%) Terraform
Vendors
1 5 (25.00%) Google
1 5 (25.00%) IBM
2 3 (15.00%) Microsoft
3 2 (10.00%) CrowdStrike
3 2 (10.00%) Cylance
3 2 (10.00%) VMware