Period
to 25 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Hammersmith with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 25 July 2017 with a comparison to the same period in the previous 2 years.

Service Management
West London > Hammersmith
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 50 29 41
Rank change year-on-year -21 +12 -2
Permanent jobs citing Service Management 11 3 2
As % of all permanent IT jobs advertised in Hammersmith 3.06% 1.92% 1.12%
As % of the Processes & Methodologies category 3.16% 2.22% 1.22%
Number of salaries quoted 11 1 2
Hammersmith median annual salary £25,000 £52,500 £37,500
Median salary % change year-on-year -52.38% +40.00% -
10th Percentile £14,000 £51,250 £25,900
90th Percentile £43,750 £53,750 £49,900
West London median annual salary £45,000 £43,750 £55,000
% change year-on-year +2.86% -20.45% +10.00%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hammersmith with a requirement for process and methodology skills.

Process & Methodology Skills
Hammersmith
Permanent job vacancies with a requirement for process and methodology skills 348 135 164
As % of all permanent IT job vacancies advertised in Hammersmith 96.67% 86.54% 91.62%
Number of salaries quoted 309 113 137
Hammersmith median annual salary £60,000 £53,000 £55,000
Median salary % change year-on-year +13.21% -3.64% +29.41%
10th Percentile £40,000 £37,100 £32,500
90th Percentile £76,250 £67,500 £85,000
West London median annual salary £52,500 £51,000 £50,000
% change year-on-year +2.94% +2.00% +4.17%

Service Management
Job Vacancy Trend in Hammersmith

Job postings citing Service Management as a percentage of all IT jobs advertised in Hammersmith.

Job vacancy trend for Service Management in Hammersmith

Service Management
Salary Trend in Hammersmith

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Hammersmith.

Salary trend for Service Management in Hammersmith

Service Management
Salary Histogram in Hammersmith

The salary distribution of IT jobs citing Service Management in Hammersmith over the 6 months to 25 July 2017.

Salary histogram for Service Management in Hammersmith

For the 6 months to 25 July 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hammersmith region with a requirement for Service Management.

1 10 (90.91%) ITIL
2 8 (72.73%) Remedy
2 8 (72.73%) SLA
2 8 (72.73%) Change Management
2 8 (72.73%) ITIL V3
2 8 (72.73%) Problem Management
3 4 (36.36%) Local Government
4 2 (18.18%) Service Delivery
4 2 (18.18%) Agile Software Development
4 2 (18.18%) Windows
5 1 (9.09%) Linux
5 1 (9.09%) VoIP
5 1 (9.09%) FTP
5 1 (9.09%) TCP/IP
5 1 (9.09%) DNS
5 1 (9.09%) OpenView
5 1 (9.09%) Apple
5 1 (9.09%) PRINCE2
5 1 (9.09%) Microsoft Office
5 1 (9.09%) Configuration Management
5 1 (9.09%) Data Analysis
5 1 (9.09%) Supplier Management
5 1 (9.09%) Smartphone
5 1 (9.09%) Incident Management
5 1 (9.09%) ITSM
5 1 (9.09%) Legal
5 1 (9.09%) Remedy ITSM
5 1 (9.09%) Release Management
5 1 (9.09%) ISO/IEC 20000
5 1 (9.09%) Continuous Improvement

Service Management
Co-occurring IT Skills in Hammersmith by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (9.09%) Microsoft Office
Business Applications
1 1 (9.09%) Remedy ITSM
Communications & Networking
1 1 (9.09%) DNS
1 1 (9.09%) FTP
1 1 (9.09%) TCP/IP
1 1 (9.09%) VoIP
Database & Business Intelligence
1 1 (9.09%) Relational Database
General
1 4 (36.36%) Local Government
2 1 (9.09%) Legal
Job Titles
1 10 (90.91%) Analyst
2 7 (63.64%) Service Analyst
2 7 (63.64%) Service Desk Analyst
3 2 (18.18%) Junior
3 2 (18.18%) Junior Analyst
3 2 (18.18%) Support Analyst
4 1 (9.09%) 2nd Line Support
4 1 (9.09%) 2nd Line Support Analyst
4 1 (9.09%) Change Analyst
4 1 (9.09%) Delivery Manager
4 1 (9.09%) Desktop Support
4 1 (9.09%) ITIL Service Analyst
4 1 (9.09%) ITIL Service Desk Analyst
4 1 (9.09%) PC Support
4 1 (9.09%) PC Support Analyst
4 1 (9.09%) Service Manager
4 1 (9.09%) Services Delivery Manager
4 1 (9.09%) Technical Support
4 1 (9.09%) Technical Support Analyst
4 1 (9.09%) Windows Support Analyst
Miscellaneous
1 1 (9.09%) BYOD
1 1 (9.09%) Smartphone
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Linux
Processes & Methodologies
1 10 (90.91%) ITIL
2 8 (72.73%) Change Management
2 8 (72.73%) ITIL V3
2 8 (72.73%) Problem Management
3 2 (18.18%) Agile Software Development
3 2 (18.18%) Service Delivery
4 1 (9.09%) Channel Management
4 1 (9.09%) Configuration Management
4 1 (9.09%) Continuous Delivery
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Data Analysis
4 1 (9.09%) DevOps
4 1 (9.09%) Incident Management
4 1 (9.09%) ITSM
4 1 (9.09%) PRINCE2
4 1 (9.09%) Release Management
4 1 (9.09%) Root Cause Analysis
4 1 (9.09%) Service Design
4 1 (9.09%) Supplier Management
Quality Assurance & Compliance
1 8 (72.73%) SLA
2 1 (9.09%) ISO/IEC 20000
Systems Management
1 1 (9.09%) OpenView
Vendors
1 8 (72.73%) Remedy
2 1 (9.09%) Apple
2 1 (9.09%) ServiceNow