Period
to 23 January 2018

The median annual salary for a 1st Line Support Analyst was £19,250 in advertised job vacancies in Hampshire during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Analyst
South East > Hampshire
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 251 237 244
Rank change year-on-year -14 +7 +26
Permanent jobs requiring a 1st Line Support Analyst 17 19 31
As % of all permanent IT jobs advertised in Hampshire 0.24% 0.31% 0.45%
As % of the Job Titles category 0.25% 0.32% 0.46%
Number of salaries quoted 16 19 29
Hampshire median annual salary £19,250 £20,000 £20,000
Median salary % change year-on-year -3.75% - -
10th Percentile £17,750 £18,500 £18,750
90th Percentile £21,625 £24,250 £27,500
South East median annual salary £21,000 £21,500 £21,000
% change year-on-year -2.33% +2.38% +2.44%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6,714 5,998 6,799
% of permanent IT jobs with a recognized job title 96.66% 96.87% 97.74%
Number of salaries quoted 5,758 5,068 5,924
Hampshire median annual salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88% +6.25%
10th Percentile £25,000 £25,000 £25,000
90th Percentile £65,000 £62,500 £63,425
South East median annual salary £45,000 £45,000 £45,000

1st Line Support Analyst
Job Vacancy Trend in Hampshire

Job postings that featured 1st Line Support Analyst in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for 1st Line Support Analyst in Hampshire

1st Line Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst in Hampshire.

Salary trend for 1st Line Support Analyst in Hampshire

1st Line Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Hampshire region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -19 13 £19,000 -10.59%
Winchester - 2 £20,000 - 1
Farnborough -6 1 - - 2
Portsmouth - 1 £24,000 -
1st Line Support Analyst
South East

1st Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 23 January 2018, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring 1st Line Support Analyst in the job title.

1 15 (88.24%) Windows
2 13 (76.47%) Windows 7
3 10 (58.82%) SQL
3 10 (58.82%) Management Information System
4 4 (23.53%) Microsoft Office
4 4 (23.53%) Active Directory
5 3 (17.65%) B2B
5 3 (17.65%) Microsoft
6 2 (11.76%) Finance
7 1 (5.88%) Network Architecture
7 1 (5.88%) Windows Server
7 1 (5.88%) Banking
7 1 (5.88%) Retail
7 1 (5.88%) International Banking
7 1 (5.88%) Marketing
7 1 (5.88%) ISO/IEC 27001
7 1 (5.88%) Digital Marketing
7 1 (5.88%) SC Cleared
7 1 (5.88%) Security Cleared
7 1 (5.88%) Office 365
7 1 (5.88%) Data Centre
7 1 (5.88%) Windows 10
7 1 (5.88%) Electronics
7 1 (5.88%) Telecoms
7 1 (5.88%) Manufacturing
7 1 (5.88%) Programme Management
7 1 (5.88%) Service Management
7 1 (5.88%) Citrix
7 1 (5.88%) SAP
7 1 (5.88%) ITIL

1st Line Support Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) MS Exchange
Applications
1 4 (23.53%) Microsoft Office
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 1 (5.88%) DNS
1 1 (5.88%) TCP/IP
General
1 2 (11.76%) Finance
2 1 (5.88%) Banking
2 1 (5.88%) Electronics
2 1 (5.88%) International Banking
2 1 (5.88%) Manufacturing
2 1 (5.88%) Marketing
2 1 (5.88%) Retail
2 1 (5.88%) Telecoms
Miscellaneous
1 10 (58.82%) Management Information System
2 1 (5.88%) Data Centre
Operating Systems
1 15 (88.24%) Windows
2 13 (76.47%) Windows 7
3 1 (5.88%) Windows 10
3 1 (5.88%) Windows Server
Processes & Methodologies
1 3 (17.65%) B2B
2 1 (5.88%) Business Intelligence
2 1 (5.88%) Digital Marketing
2 1 (5.88%) ITIL
2 1 (5.88%) Network Architecture
2 1 (5.88%) Programme Management
2 1 (5.88%) Service Management
Programming Languages
1 10 (58.82%) SQL
Qualifications
1 1 (5.88%) SC Cleared
1 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
System Software
1 4 (23.53%) Active Directory
Vendors
1 3 (17.65%) Microsoft
2 1 (5.88%) Citrix
2 1 (5.88%) SAP