1st/2nd Line Support Jobs in Hampshire

1st/2nd Line Support
South East > Hampshire

The median 1st/2nd Line Support salary in Hampshire is £27,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 182 160 238
Rank change year-on-year -22 +78 -50
Permanent jobs requiring a 1st/2nd Line Support 5 13 11
As % of all permanent jobs advertised in Hampshire 0.13% 0.44% 0.21%
As % of the Job Titles category 0.14% 0.46% 0.22%
Number of salaries quoted 5 12 11
10th Percentile £23,500 £22,000 £21,250
25th Percentile £25,000 £22,375 £23,875
Median annual salary (50th Percentile) £27,500 £28,750 £24,500
Median % change year-on-year -4.35% +17.35% -7.55%
75th Percentile £28,750 £30,000 £26,500
90th Percentile £31,750 £30,225 -
South East median annual salary £28,000 £27,500 £26,750
% change year-on-year +1.82% +2.80% -2.73%

All Permanent IT Job Vacancies
Hampshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hampshire with a recognized job title 3,686 2,800 5,068
% of permanent jobs with a recognized job title 94.34% 94.82% 97.35%
Number of salaries quoted 2,874 2,055 3,664
10th Percentile £26,625 £28,500 £29,750
25th Percentile £35,750 £37,000 £38,750
Median annual salary (50th Percentile) £50,000 £51,250 £52,500
Median % change year-on-year -2.44% -2.38% +10.53%
75th Percentile £64,250 £70,000 £68,750
90th Percentile £75,000 £80,000 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

1st/2nd Line Support
Job Vacancy Trend in Hampshire

Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in Hampshire.

Job vacancy trend for 1st/2nd Line Support in Hampshire

1st/2nd Line Support
Salary Trend in Hampshire

3-month moving average salary quoted in jobs citing 1st/2nd Line Support in Hampshire.

Salary trend for 1st/2nd Line Support in Hampshire

1st/2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the Hampshire region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Southampton -5 1 £26,000 -0.95%
Winchester -12 1 £25,000 -16.67%
Farnborough - 1 £27,500 -
Andover - 1 £32,500 -
1st/2nd Line Support
South East

1st/2nd Line Support Skill Set
Top 29 Co-occurring Skills and Capabilities in Hampshire

For the 6 months to 25 April 2024, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring 1st/2nd Line Support in the job title.

1 4 (80.00%) Active Directory
2 3 (60.00%) Windows
2 3 (60.00%) Customer Service
3 2 (40.00%) Microsoft
3 2 (40.00%) Microsoft 365
3 2 (40.00%) Problem-Solving
3 2 (40.00%) Social Skills
3 2 (40.00%) Linux
4 1 (20.00%) TCP/IP
4 1 (20.00%) SLA
4 1 (20.00%) Microsoft Certification
4 1 (20.00%) A+ Certification
4 1 (20.00%) Internet
4 1 (20.00%) Change Management
4 1 (20.00%) Firewall
4 1 (20.00%) Management Information System
4 1 (20.00%) Finance
4 1 (20.00%) Network+ Certification
4 1 (20.00%) Incident Management
4 1 (20.00%) Problem Management
4 1 (20.00%) Release Management
4 1 (20.00%) PowerShell
4 1 (20.00%) Microsoft Intune
4 1 (20.00%) Mentoring
4 1 (20.00%) Analytical Skills
4 1 (20.00%) Entra ID
4 1 (20.00%) Mac OS
4 1 (20.00%) Azure
4 1 (20.00%) ITIL

1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (40.00%) Microsoft 365
2 1 (20.00%) Azure
2 1 (20.00%) Entra ID
Communications & Networking
1 1 (20.00%) Firewall
1 1 (20.00%) Internet
1 1 (20.00%) TCP/IP
General
1 2 (40.00%) Social Skills
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Finance
Miscellaneous
1 1 (20.00%) Management Information System
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Linux
3 1 (20.00%) Mac OS
Processes & Methodologies
1 3 (60.00%) Customer Service
2 2 (40.00%) Problem-Solving
3 1 (20.00%) Change Management
3 1 (20.00%) Incident Management
3 1 (20.00%) ITIL
3 1 (20.00%) Mentoring
3 1 (20.00%) Problem Management
3 1 (20.00%) Release Management
Programming Languages
1 1 (20.00%) PowerShell
Qualifications
1 1 (20.00%) A+ Certification
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) Network+ Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
Systems Management
1 1 (20.00%) Microsoft Intune
Vendors
1 2 (40.00%) Microsoft