Period
to 21 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Hampshire
6 months to
21 Feb 2018
Same period 2017 Same period 2016
Rank 80 103 60
Rank change year-on-year +23 -43 +14
Permanent jobs citing SLA 284 173 307
As % of all permanent IT jobs advertised in Hampshire 3.94% 2.79% 4.49%
As % of the Quality Assurance & Compliance category 31.73% 24.89% 36.55%
Number of salaries quoted 288 155 268
Hampshire median annual salary £28,250 £33,750 £37,500
Median salary % change year-on-year -16.30% -10.00% +20.97%
10th Percentile £17,750 £19,125 £19,138
90th Percentile £50,375 £55,875 £56,250
South East median annual salary £33,000 £37,500 £36,500
% change year-on-year -12.00% +2.74% +4.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hampshire
Permanent vacancies with a requirement for quality assurance or compliance skills 895 695 840
As % of all permanent IT jobs advertised in Hampshire 12.41% 11.20% 12.30%
Number of salaries quoted 753 551 721
Hampshire median annual salary £40,000 £42,500 £41,000
Median salary % change year-on-year -5.88% +3.66% -
10th Percentile £21,550 £22,750 £23,750
90th Percentile £61,750 £62,427 £61,250
South East median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Hampshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for SLA in Hampshire

SLA
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hampshire.

Salary trend for SLA in Hampshire

SLA
Salary Histogram in Hampshire

The salary distribution of IT jobs citing SLA in Hampshire over the 6 months to 21 February 2018.

Salary histogram for SLA in Hampshire

SLA
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hampshire region over the 6 months to 21 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton +18 70 £28,000 -13.85% 8
Portsmouth +16 59 £26,000 -28.28% 1
Fareham +7 56 £27,250 -16.15% 5
Basingstoke -37 24 £49,500 -5.26% 3
Farnborough +11 18 £34,000 +0.74% 2
Eastleigh +4 14 £28,000 +27.27% 4
Fleet +14 8 £21,000 -59.02%
Wallington - 7 £18,500 -
Aldershot +11 4 £20,500 - 3
Winchester -17 4 £22,000 -2.22%
Lyndhurst - 2 £35,000 -
Havant -12 1 £25,000 +4.17%
SLA
South East

For the 6 months to 21 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region with a requirement for SLA.

1 127 (44.72%) Windows
2 101 (35.56%) Active Directory
3 100 (35.21%) ITIL
4 97 (34.15%) Microsoft
5 83 (29.23%) Windows Server
6 62 (21.83%) VMware
7 55 (19.37%) Microsoft Office
8 50 (17.61%) Linux
9 49 (17.25%) MS Exchange
10 47 (16.55%) Windows Server 2008
11 46 (16.20%) Problem Management
12 39 (13.73%) Cisco
13 38 (13.38%) Security Cleared
13 38 (13.38%) Office 365
14 36 (12.68%) VMware Infrastructure
14 36 (12.68%) SC Cleared
15 34 (11.97%) Windows Server 2012
16 31 (10.92%) Windows 7
17 28 (9.86%) Windows 10
17 28 (9.86%) Firewall
17 28 (9.86%) Citrix
18 27 (9.51%) SQL
19 26 (9.15%) Microsoft Excel
19 26 (9.15%) TCP/IP
19 26 (9.15%) Service Delivery
20 25 (8.80%) DNS
20 25 (8.80%) Microsoft Azure
21 24 (8.45%) Wi-Fi
22 23 (8.10%) Change Management
22 23 (8.10%) Incident Management

SLA
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (17.25%) MS Exchange
2 14 (4.93%) IIS
3 9 (3.17%) SharePoint
3 9 (3.17%) Skype for Business
4 7 (2.46%) Exchange Server 2010
5 6 (2.11%) Exchange Server 2013
6 4 (1.41%) Exchange Server 2003
6 4 (1.41%) Exchange Server 2007
7 1 (0.35%) Adobe Experience Manager
7 1 (0.35%) CMS
7 1 (0.35%) Drupal
7 1 (0.35%) Joomla!
7 1 (0.35%) SAP Portal
7 1 (0.35%) SharePoint 2013
7 1 (0.35%) WordPress
Applications
1 55 (19.37%) Microsoft Office
2 26 (9.15%) Microsoft Excel
3 11 (3.87%) Microsoft PowerPoint
4 5 (1.76%) InfoPath
5 4 (1.41%) MS Visio
Business Applications
1 3 (1.06%) SAP ERP
2 1 (0.35%) WebTrends
Cloud Services
1 38 (13.38%) Office 365
2 25 (8.80%) Microsoft Azure
3 9 (3.17%) IaaS
4 8 (2.82%) SaaS
5 2 (0.70%) Azure Active Directory
5 2 (0.70%) PaaS
6 1 (0.35%) Adobe Analytics
6 1 (0.35%) AdWords
6 1 (0.35%) Cloud Computing
6 1 (0.35%) Google Analytics
Communications & Networking
1 28 (9.86%) Firewall
2 26 (9.15%) TCP/IP
3 25 (8.80%) DNS
4 24 (8.45%) Wi-Fi
5 21 (7.39%) DHCP
6 19 (6.69%) VoIP
7 17 (5.99%) NetScaler
8 16 (5.63%) Network Security
9 13 (4.58%) LAN
10 11 (3.87%) SAN
11 10 (3.52%) HTTP
11 10 (3.52%) HTTPS
11 10 (3.52%) IP Telephony
11 10 (3.52%) IPv4
11 10 (3.52%) IPv6
11 10 (3.52%) VLAN
11 10 (3.52%) WAN
11 10 (3.52%) Wireless
12 8 (2.82%) Skype
13 6 (2.11%) ATM
Database & Business Intelligence
1 4 (1.41%) SQL Server
Development Applications
1 1 (0.35%) Git (software)
1 1 (0.35%) Jenkins
General
1 13 (4.58%) Finance
2 12 (4.23%) Retail
3 6 (2.11%) Banking
4 4 (1.41%) Law
5 3 (1.06%) French Language
5 3 (1.06%) Games
5 3 (1.06%) Local Government
5 3 (1.06%) Marketing
6 2 (0.70%) Legal
6 2 (0.70%) Telecoms
7 1 (0.35%) Billing
7 1 (0.35%) German Language
Job Titles
1 95 (33.45%) Analyst
2 43 (15.14%) Support Analyst
3 40 (14.08%) 2nd Line Support
4 33 (11.62%) 2nd Line Support Analyst
5 32 (11.27%) Support Engineer
6 28 (9.86%) Service Analyst
6 28 (9.86%) Team Leader
7 27 (9.51%) IT Support
8 26 (9.15%) Service Desk Analyst
9 25 (8.80%) Service Manager
10 22 (7.75%) Network Engineer
11 20 (7.04%) Service Desk Team Leader
12 17 (5.99%) Infrastructure Engineer
13 16 (5.63%) 3rd Line Engineer
14 15 (5.28%) Help Desk Analyst
15 14 (4.93%) 1st/2nd Line Support
15 14 (4.93%) 1st/2nd Line Support Analyst
16 12 (4.23%) Infrastructure Operations Engineer
16 12 (4.23%) Operations Engineer
16 12 (4.23%) Service Desk Support
Libraries, Frameworks & Software Standards
1 10 (3.52%) LDAP
2 2 (0.70%) CSS
2 2 (0.70%) HTML
3 1 (0.35%) Ajax
3 1 (0.35%) Apache Flex
3 1 (0.35%) COM
3 1 (0.35%) JSON
3 1 (0.35%) REST
3 1 (0.35%) SAP Fiori
3 1 (0.35%) Web Services
Miscellaneous
1 16 (5.63%) Data Centre
2 12 (4.23%) Fat Client
2 12 (4.23%) Thin Client
3 10 (3.52%) Analytical Skills
3 10 (3.52%) Clustering
4 9 (3.17%) User Experience
5 8 (2.82%) Video Conferencing
6 7 (2.46%) CMDB
7 2 (0.70%) Linux Command Line
8 1 (0.35%) Driving Licence
8 1 (0.35%) Graphic Design
8 1 (0.35%) HP Storage
8 1 (0.35%) Hybrid Cloud
8 1 (0.35%) Management Information System
8 1 (0.35%) Social Media
Operating Systems
1 127 (44.72%) Windows
2 83 (29.23%) Windows Server
3 50 (17.61%) Linux
4 47 (16.55%) Windows Server 2008
5 34 (11.97%) Windows Server 2012
6 31 (10.92%) Windows 7
7 28 (9.86%) Windows 10
8 16 (5.63%) Windows Server 2003
9 14 (4.93%) Apple iOS
10 9 (3.17%) CentOS
11 7 (2.46%) Ubuntu
12 4 (1.41%) Mac OS
12 4 (1.41%) Windows XP
13 3 (1.06%) Mac OS X
14 2 (0.70%) Windows 8
14 2 (0.70%) Windows Vista
Processes & Methodologies
1 100 (35.21%) ITIL
2 46 (16.20%) Problem Management
3 26 (9.15%) Service Delivery
4 23 (8.10%) Change Management
4 23 (8.10%) Incident Management
5 22 (7.75%) Time Management
6 21 (7.39%) Customer Requirements
7 18 (6.34%) High Availability
7 18 (6.34%) Performance Monitoring
8 17 (5.99%) ITIL V3
9 16 (5.63%) Disaster Recovery
9 16 (5.63%) Release Management
10 14 (4.93%) Proactive Management
11 13 (4.58%) Fault Management
12 12 (4.23%) Root Cause Analysis
12 12 (4.23%) Service Design
13 11 (3.87%) Active Listening
13 11 (3.87%) Line Management
13 11 (3.87%) Service Management
14 10 (3.52%) Vulnerability Management
Programming Languages
1 27 (9.51%) SQL
2 16 (5.63%) PowerShell
3 11 (3.87%) Bash Shell
4 6 (2.11%) JavaScript
5 5 (1.76%) C#
6 1 (0.35%) C
6 1 (0.35%) Groovy
6 1 (0.35%) Python
Qualifications
1 38 (13.38%) Security Cleared
2 36 (12.68%) SC Cleared
3 20 (7.04%) Microsoft Certification
4 15 (5.28%) MCP
5 14 (4.93%) Degree
6 12 (4.23%) CCNA
6 12 (4.23%) Cisco Certification
7 9 (3.17%) MCSE
8 8 (2.82%) ITIL Foundation Certificate
9 5 (1.76%) ITIL Certification
9 5 (1.76%) RHCSA
10 2 (0.70%) DV Cleared
10 2 (0.70%) PRINCE2 Certification
11 1 (0.35%) A+ Certification
11 1 (0.35%) Analytics IQ
11 1 (0.35%) Computer Science Degree
11 1 (0.35%) DBS Check
11 1 (0.35%) Numerate Degree
Quality Assurance & Compliance
1 7 (2.46%) COBIT
1 7 (2.46%) ISO/IEC 27001
2 2 (0.70%) QA
System Software
1 101 (35.56%) Active Directory
2 36 (12.68%) VMware Infrastructure
3 20 (7.04%) Hyper-V
4 16 (5.63%) VMware ESXi
5 9 (3.17%) vSphere
6 8 (2.82%) XenDesktop
7 7 (2.46%) XenApp
8 4 (1.41%) Virtual Servers
9 3 (1.06%) VMware NSX
10 2 (0.70%) Citrix Presentation Server
10 2 (0.70%) VirtualBox
10 2 (0.70%) XenServer
Systems Management
1 13 (4.58%) WSUS
2 10 (3.52%) Failover Clustering
2 10 (3.52%) Nessus
3 6 (2.11%) PowerCLI
3 6 (2.11%) vCenter Server
3 6 (2.11%) vMotion
4 5 (1.76%) Tivoli Storage Manager
5 4 (1.41%) Cisco CUCM
6 2 (0.70%) SCCM
6 2 (0.70%) Tivoli
7 1 (0.35%) Ansible
7 1 (0.35%) NetBackup
7 1 (0.35%) ServiceCenter
7 1 (0.35%) Systems Management Server (SMS)
7 1 (0.35%) Tivoli Identity Manager
Vendors
1 97 (34.15%) Microsoft
2 62 (21.83%) VMware
3 39 (13.73%) Cisco
4 28 (9.86%) Citrix
5 16 (5.63%) SAP
6 14 (4.93%) Juniper
7 12 (4.23%) Sage
8 10 (3.52%) Ivanti
8 10 (3.52%) Shavlik
9 9 (3.17%) HP
9 9 (3.17%) Palo Alto
9 9 (3.17%) Polycom
10 8 (2.82%) Apple
10 8 (2.82%) CommVault
10 8 (2.82%) Red Hat
10 8 (2.82%) Remedy
11 7 (2.46%) CheckPoint
12 6 (2.11%) Adobe
13 3 (1.06%) Ariba
13 3 (1.06%) IBM