Period
to 16 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Hampshire
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 101 77 92
Rank change year-on-year -24 +15 -4
Permanent jobs citing SLA 195 253 227
As % of all permanent IT jobs advertised in Hampshire 2.95% 4.00% 3.31%
As % of the Quality Assurance & Compliance category 22.83% 33.38% 26.77%
Number of salaries quoted 180 252 197
Hampshire median annual salary £38,750 £28,250 £30,000
Median salary % change year-on-year +37.17% -5.83% -9.77%
10th Percentile £21,075 £18,500 £18,500
90th Percentile £60,000 £51,750 £56,025
South East median annual salary £42,500 £37,500 £37,500
% change year-on-year +13.33% - +7.14%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hampshire
Permanent vacancies with a requirement for quality assurance or compliance skills 854 758 848
As % of all permanent IT jobs advertised in Hampshire 12.91% 11.97% 12.35%
Number of salaries quoted 688 634 676
Hampshire median annual salary £45,000 £37,500 £42,500
Median salary % change year-on-year +20.00% -11.76% -
10th Percentile £23,500 £22,500 £22,750
90th Percentile £67,500 £63,750 £63,750
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

SLA
Job Vacancy Trend in Hampshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for SLA in Hampshire

SLA
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hampshire.

Salary trend for SLA in Hampshire

SLA
Salary Histogram in Hampshire

The salary distribution of IT jobs citing SLA in Hampshire over the 6 months to 16 November 2018.

Salary histogram for SLA in Hampshire

SLA
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hampshire region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -18 49 £45,000 - 2
Southampton +7 46 £37,500 +33.93% 3
Portsmouth +4 34 £48,750 +98.98% 4
Fareham -17 23 £18,500 -28.85% 1
Farnborough -14 10 £29,500 -9.23%
Eastleigh -10 8 £38,750 +38.39%
Fleet -19 3 £21,000 -12.50%
Winchester +4 2 £42,500 +86.81%
Hook +1 2 £30,250 +7.08%
Alton - 1 £65,000 -
Andover - 1 £26,500 -
Lyndhurst - 1 £30,000 -
Petersfield - 1 £40,000 -
SLA
South East

For the 6 months to 16 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region with a requirement for SLA.

1 75 (38.46%) ITIL
2 57 (29.23%) Windows
3 50 (25.64%) Microsoft
4 42 (21.54%) Active Directory
5 35 (17.95%) Security Cleared
6 34 (17.44%) Microsoft Office
7 33 (16.92%) Degree
8 32 (16.41%) SQL
9 30 (15.38%) SC Cleared
10 29 (14.87%) Service Management
11 26 (13.33%) Windows 10
12 24 (12.31%) MS Exchange
13 22 (11.28%) Firewall
13 22 (11.28%) Office 365
13 22 (11.28%) Windows Server
14 21 (10.77%) Problem-Solving
14 21 (10.77%) LAN
14 21 (10.77%) Microsoft Certification
15 20 (10.26%) TCP/IP
15 20 (10.26%) VoIP
15 20 (10.26%) Linux
15 20 (10.26%) Finance
16 19 (9.74%) Service Delivery
16 19 (9.74%) Change Management
16 19 (9.74%) SQL Server
16 19 (9.74%) Retail
17 18 (9.23%) WAN
18 17 (8.72%) Oracle
18 17 (8.72%) SAP
19 16 (8.21%) Wi-Fi

SLA
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (12.31%) MS Exchange
2 12 (6.15%) IIS
3 10 (5.13%) Exchange Server 2010
4 4 (2.05%) SharePoint
5 3 (1.54%) NetWeaver
6 2 (1.03%) Exchange Server 2003
7 1 (0.51%) Exchange Server 2007
7 1 (0.51%) Exchange Server 2013
7 1 (0.51%) MS Project Server
7 1 (0.51%) Skype for Business
Applications
1 34 (17.44%) Microsoft Office
2 14 (7.18%) Microsoft Excel
3 6 (3.08%) Microsoft PowerPoint
4 1 (0.51%) Microsoft Project
Business Applications
1 6 (3.08%) SAP ERP
2 2 (1.03%) Dynamics AX
2 2 (1.03%) Dynamics CRM
2 2 (1.03%) SAP Forecasting and Replenishment
Cloud Services
1 22 (11.28%) Office 365
2 16 (8.21%) Microsoft Azure
3 6 (3.08%) Boomi
4 5 (2.56%) Amazon AWS
5 4 (2.05%) Dynamics 365
6 3 (1.54%) Amazon CloudWatch
6 3 (1.54%) Amazon EC2
6 3 (1.54%) Amazon S3
6 3 (1.54%) AWS CloudFormation
6 3 (1.54%) Virtual Private Cloud
7 2 (1.03%) Azure Active Directory
7 2 (1.03%) G Suite
7 2 (1.03%) OneDrive
7 2 (1.03%) Yammer
Communications & Networking
1 22 (11.28%) Firewall
2 21 (10.77%) LAN
3 20 (10.26%) TCP/IP
3 20 (10.26%) VoIP
4 18 (9.23%) WAN
5 16 (8.21%) Wi-Fi
6 13 (6.67%) PBX
7 12 (6.15%) VPN
8 10 (5.13%) DNS
9 8 (4.10%) H.323
9 8 (4.10%) ISDN
9 8 (4.10%) Network Security
9 8 (4.10%) SSL
9 8 (4.10%) Wireless
10 5 (2.56%) IP Telephony
10 5 (2.56%) MPLS
10 5 (2.56%) NetScaler
10 5 (2.56%) PABX
10 5 (2.56%) Wireshark
11 3 (1.54%) VLAN
Database & Business Intelligence
1 19 (9.74%) SQL Server
2 8 (4.10%) Oracle Database
3 6 (3.08%) Oracle Database 11g
4 4 (2.05%) Oracle Database 12c
4 4 (2.05%) SQL Server 2008
4 4 (2.05%) SQL Server 2012
4 4 (2.05%) SQL Server 2014
4 4 (2.05%) SQL Server 2016
5 3 (1.54%) BusinessObjects
5 3 (1.54%) SAP HANA
6 2 (1.03%) DB2
6 2 (1.03%) Oracle Database 10g
6 2 (1.03%) SAP BW
6 2 (1.03%) SAP Data Services
7 1 (0.51%) SQL Server 2005
7 1 (0.51%) SQL Server Integration Services
7 1 (0.51%) SQL Server Reporting Services
Development Applications
1 1 (0.51%) SQL Server Management Studio (SSMS)
General
1 20 (10.26%) Finance
2 19 (9.74%) Retail
3 14 (7.18%) Telecoms
4 8 (4.10%) Legal
5 3 (1.54%) Billing
6 1 (0.51%) Back Office
6 1 (0.51%) Marketing
6 1 (0.51%) Military
Job Titles
1 48 (24.62%) Analyst
2 27 (13.85%) Support Analyst
3 23 (11.79%) Service Manager
4 22 (11.28%) IT Support
5 14 (7.18%) 1st Line Support
5 14 (7.18%) Service Analyst
6 11 (5.64%) 1st Line Support Analyst
6 11 (5.64%) Delivery Manager
6 11 (5.64%) IT Manager
6 11 (5.64%) Services Delivery Manager
7 10 (5.13%) Administrator
7 10 (5.13%) Service Desk Analyst
7 10 (5.13%) Software Analyst
7 10 (5.13%) Software Support Analyst
7 10 (5.13%) Support Technician
7 10 (5.13%) Technical Specialist
8 9 (4.62%) IT Supervisor
8 9 (4.62%) Support Supervisor
9 8 (4.10%) 3rd Line Support Technician
9 8 (4.10%) Integration Specialist
Libraries, Frameworks & Software Standards
1 15 (7.69%) XML
2 9 (4.62%) SAP Fiori
3 8 (4.10%) XML Messaging
4 6 (3.08%) IDoc
4 6 (3.08%) J2EE
4 6 (3.08%) SAP ALE
4 6 (3.08%) SAP PI
4 6 (3.08%) XML Schema
5 5 (2.56%) Regular Expression
6 1 (0.51%) CSS
6 1 (0.51%) EDI
6 1 (0.51%) HTML
6 1 (0.51%) Web Services
6 1 (0.51%) XSLT
Miscellaneous
1 15 (7.69%) Analytical Skills
2 10 (5.13%) Data Centre
3 9 (4.62%) Driving Licence
4 6 (3.08%) Self-Motivation
5 4 (2.05%) Greenfield Project
5 4 (2.05%) User Experience
6 3 (1.54%) CMDB
7 2 (1.03%) Client/Server
7 2 (1.03%) EMC VNX
7 2 (1.03%) Hybrid Cloud
7 2 (1.03%) Management Information System
7 2 (1.03%) Virtual Team
8 1 (0.51%) Data Protection Act
8 1 (0.51%) EPoS
8 1 (0.51%) Mobile App
8 1 (0.51%) PMI
Operating Systems
1 57 (29.23%) Windows
2 26 (13.33%) Windows 10
3 22 (11.28%) Windows Server
4 20 (10.26%) Linux
5 16 (8.21%) Windows 7
6 11 (5.64%) Windows Server 2012
7 8 (4.10%) CentOS
7 8 (4.10%) Ubuntu
7 8 (4.10%) Windows 8
7 8 (4.10%) Windows Vista
8 5 (2.56%) Debian
9 4 (2.05%) Windows Server 2008
10 2 (1.03%) AIX
10 2 (1.03%) Mac OS
10 2 (1.03%) Mac OS X
10 2 (1.03%) Windows Server 2003
10 2 (1.03%) Windows XP
11 1 (0.51%) Unix
11 1 (0.51%) Windows 2000 Server
Processes & Methodologies
1 75 (38.46%) ITIL
2 29 (14.87%) Service Management
3 21 (10.77%) Problem-Solving
4 19 (9.74%) Change Management
4 19 (9.74%) Service Delivery
5 16 (8.21%) ITIL V3
6 14 (7.18%) Continuous Improvement
6 14 (7.18%) Incident Management
7 13 (6.67%) B2B
7 13 (6.67%) People Management
7 13 (6.67%) Project Management
8 12 (6.15%) Service Design
9 11 (5.64%) Agile Software Development
9 11 (5.64%) Root Cause Analysis
10 10 (5.13%) ERP
10 10 (5.13%) Mentoring
10 10 (5.13%) SAP Implementation
11 9 (4.62%) Line Management
11 9 (4.62%) Mathematics
11 9 (4.62%) PRINCE2
Programming Languages
1 32 (16.41%) SQL
2 7 (3.59%) Bash Shell
3 6 (3.08%) ABAP
3 6 (3.08%) Java
4 4 (2.05%) PowerShell
5 2 (1.03%) JavaScript
5 2 (1.03%) Perl
5 2 (1.03%) Python
Qualifications
1 35 (17.95%) Security Cleared
2 33 (16.92%) Degree
3 30 (15.38%) SC Cleared
4 21 (10.77%) Microsoft Certification
5 15 (7.69%) MCSE
6 14 (7.18%) ITIL Certification
7 11 (5.64%) MCP
8 9 (4.62%) A+ Certification
8 9 (4.62%) PMI Certification
8 9 (4.62%) PMP
9 8 (4.10%) CCNA
9 8 (4.10%) Cisco Certification
10 4 (2.05%) ISEB
10 4 (2.05%) ISTQB
10 4 (2.05%) VMware Certified Professional (VCP)
11 3 (1.54%) AWS Certification
11 3 (1.54%) Six Sigma Yellow Belt
12 2 (1.03%) CCNP
12 2 (1.03%) VCAP
13 1 (0.51%) Network+ Certification
Quality Assurance & Compliance
1 4 (2.05%) ISO/IEC 20000
2 3 (1.54%) QA
3 2 (1.03%) PMO
4 1 (0.51%) Cyber Essentials
4 1 (0.51%) Data Quality
4 1 (0.51%) ISO/IEC 27001
4 1 (0.51%) P3O
System Software
1 42 (21.54%) Active Directory
2 11 (5.64%) Hyper-V
3 10 (5.13%) Oracle RAC
4 8 (4.10%) Virtual Servers
5 4 (2.05%) VMware Infrastructure
6 2 (1.03%) EMC RecoverPoint
6 2 (1.03%) VMware ESXi
6 2 (1.03%) vSphere
6 2 (1.03%) XenApp
6 2 (1.03%) XenDesktop
7 1 (0.51%) Virtual Machines
Systems Management
1 11 (5.64%) SCCM
2 5 (2.56%) Nagios
2 5 (2.56%) Suricata
3 4 (2.05%) Data Guard
3 4 (2.05%) Oracle RMAN
4 2 (1.03%) Enterprise Manager Cloud Control
4 2 (1.03%) Norton AntiVirus
4 2 (1.03%) Oracle Enterprise Manager
5 1 (0.51%) NetBackup
5 1 (0.51%) Netcool
Vendors
1 50 (25.64%) Microsoft
2 17 (8.72%) Oracle
2 17 (8.72%) SAP
3 15 (7.69%) Cisco
4 7 (3.59%) Palo Alto
5 6 (3.08%) SolarWinds
5 6 (3.08%) VMware
6 5 (2.56%) AlienVault
6 5 (2.56%) Juniper
7 4 (2.05%) Citrix
7 4 (2.05%) HP
8 3 (1.54%) Remedy
8 3 (1.54%) Symantec
9 2 (1.03%) CheckPoint
9 2 (1.03%) CyberArk
9 2 (1.03%) EMC
9 2 (1.03%) Sybase
10 1 (0.51%) Dell
10 1 (0.51%) IBM
10 1 (0.51%) Zerto