Period
to 19 October 2018

The median annual salary for an IT Support Analyst was £24,000 in advertised job vacancies in Hampshire during the 6 months to 19 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
South East > Hampshire
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 242 220 246
Rank change year-on-year -22 +26 -13
Permanent jobs requiring an IT Support Analyst 24 25 23
As % of all permanent IT jobs advertised in Hampshire 0.36% 0.44% 0.34%
As % of the Job Titles category 0.37% 0.46% 0.35%
Number of salaries quoted 22 22 22
Hampshire median annual salary £24,000 £22,500 £22,500
Median salary % change year-on-year +6.67% - -4.26%
10th Percentile £18,938 £21,250 £19,000
90th Percentile £27,250 £27,000 £33,750
South East median annual salary £24,500 £24,000 £27,000
% change year-on-year +2.08% -11.11% +12.50%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6,474 5,488 6,522
% of permanent IT jobs with a recognized job title 96.77% 96.65% 97.21%
Number of salaries quoted 5,238 4,757 5,668
Hampshire median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -5.88%
10th Percentile £25,750 £24,250 £25,000
90th Percentile £68,750 £65,000 £61,250
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

IT Support Analyst
Job Vacancy Trend in Hampshire

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for IT Support Analyst in Hampshire

IT Support Analyst
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Hampshire.

Salary trend for IT Support Analyst in Hampshire

IT Support Analyst
Salary Histogram in Hampshire

The salary distribution of IT jobs citing IT Support Analyst in Hampshire over the 6 months to 19 October 2018.

Salary histogram for IT Support Analyst in Hampshire

IT Support Analyst
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Hampshire region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -3 12 £21,000 -12.50%
Fareham -1 4 £25,250 +12.22%
Farnborough +11 3 £26,500 +15.85%
Portsmouth +8 3 £25,000 +11.11% 1
Basingstoke -37 1 £52,500 +147.06%
Wallington - 1 £28,500 -
IT Support Analyst
South East

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 19 October 2018, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring IT Support Analyst in the job title.

1 18 (75.00%) Windows
2 12 (50.00%) Windows Server 2012
2 12 (50.00%) Windows 10
2 12 (50.00%) Office 365
3 11 (45.83%) Windows Server
3 11 (45.83%) Problem-Solving
4 8 (33.33%) Data Centre
4 8 (33.33%) Finance
5 7 (29.17%) Microsoft
5 7 (29.17%) Active Directory
6 5 (20.83%) VPN
6 5 (20.83%) VMware
7 4 (16.67%) SQL
7 4 (16.67%) ITIL
7 4 (16.67%) ERP
7 4 (16.67%) Microsoft Azure
8 3 (12.50%) Root Cause Analysis
8 3 (12.50%) Microsoft Intune
8 3 (12.50%) Veeam
8 3 (12.50%) Azure Active Directory
8 3 (12.50%) Analytical Skills
8 3 (12.50%) LAN
8 3 (12.50%) VoIP
8 3 (12.50%) WAN
8 3 (12.50%) DHCP
8 3 (12.50%) TCP/IP
8 3 (12.50%) Microsoft Office
8 3 (12.50%) Linux
8 3 (12.50%) DNS
8 3 (12.50%) SLA

IT Support Analyst Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.33%) Skype for Business
2 1 (4.17%) SharePoint
Applications
1 3 (12.50%) Microsoft Office
2 1 (4.17%) Microsoft Excel
Business Applications
1 1 (4.17%) Oracle Payables
1 1 (4.17%) SAP ERP
1 1 (4.17%) SAP MM
Cloud Services
1 12 (50.00%) Office 365
2 4 (16.67%) Microsoft Azure
3 3 (12.50%) Azure Active Directory
Communications & Networking
1 5 (20.83%) VPN
2 3 (12.50%) DHCP
2 3 (12.50%) DNS
2 3 (12.50%) LAN
2 3 (12.50%) TCP/IP
2 3 (12.50%) VoIP
2 3 (12.50%) WAN
3 2 (8.33%) Cisco IOS
3 2 (8.33%) Skype
4 1 (4.17%) SMS
Database & Business Intelligence
1 1 (4.17%) Oracle Reports
1 1 (4.17%) SAP BW
General
1 8 (33.33%) Finance
2 3 (12.50%) Automotive
2 3 (12.50%) Retail
3 1 (4.17%) Banking
3 1 (4.17%) General Ledger
3 1 (4.17%) Legal
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
Miscellaneous
1 8 (33.33%) Data Centre
2 3 (12.50%) Analytical Skills
3 2 (8.33%) Public Cloud
3 2 (8.33%) Self-Motivation
Operating Systems
1 18 (75.00%) Windows
2 12 (50.00%) Windows 10
2 12 (50.00%) Windows Server 2012
3 11 (45.83%) Windows Server
4 3 (12.50%) Linux
5 2 (8.33%) Mac OS
6 1 (4.17%) Windows 7
6 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 11 (45.83%) Problem-Solving
2 4 (16.67%) ERP
2 4 (16.67%) ITIL
3 3 (12.50%) Data Analysis
3 3 (12.50%) Root Cause Analysis
3 3 (12.50%) Service Delivery
3 3 (12.50%) Time Management
4 2 (8.33%) Agile Software Development
4 2 (8.33%) Asset Management
4 2 (8.33%) Disaster Recovery
5 1 (4.17%) Accounts Payable
5 1 (4.17%) Business Analysis
5 1 (4.17%) Configuration Management
5 1 (4.17%) Continuous Improvement
5 1 (4.17%) Logistics
5 1 (4.17%) Migration
5 1 (4.17%) Supply Chain Management
5 1 (4.17%) Test Automation
5 1 (4.17%) Test Scripting
Programming Languages
1 4 (16.67%) SQL
2 1 (4.17%) ABAP
Qualifications
1 2 (8.33%) Degree
1 2 (8.33%) Security Cleared
2 1 (4.17%) A+ Certification
2 1 (4.17%) MCSE
2 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 7 (29.17%) Active Directory
Systems Management
1 3 (12.50%) Microsoft Intune
2 2 (8.33%) OfficeScan
3 1 (4.17%) Systems Management Server (SMS)
Vendors
1 7 (29.17%) Microsoft
2 5 (20.83%) VMware
3 3 (12.50%) Veeam
4 2 (8.33%) Apple
4 2 (8.33%) Becrypt
4 2 (8.33%) Cisco
4 2 (8.33%) Trend Micro
5 1 (4.17%) Oracle
5 1 (4.17%) SAP