The median annual salary for an IT Support Analyst was £25,000 in advertised job vacancies in the South East during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / South East
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 269 292 339
Rank change year-on-year +23 +47  
Permanent jobs requiring an IT Support Analyst 113 155 146
As % of all permanent IT jobs advertised in the South East 0.77% 0.85% 0.68%
As % of the Job Titles category 0.80% 0.88% 0.70%
Number of salaries quoted 111 139 139
Median salary £25,000 £26,500 £24,500
Median salary % change year-on-year -5.66% +8.16%  
90% offered a salary of more than £20,500 £21,000 £19,250
10% offered a salary of more than £37,500 £40,000 £33,100
UK excluding London median salary £25,000 £25,000 £24,000
% change year-on-year - +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14206 17673 20720
As % of all permanent IT job vacancies advertised in the South East 96.63% 96.96% 97.14%
Number of salaries quoted 11912 15039 16887
Median salary £42,500 £44,000 £42,500
Median salary % change year-on-year -3.40% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the South East

IT Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the South East.

Salary trend for IT Support Analyst in the South East

IT Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support Analyst in the South East over the 3 months to 26 June 2017.

Salary histogram for IT Support Analyst in the South East

IT Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the South East region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +45 36 £25,500 -7.27% 1
Berkshire +9 24 £26,000 -13.33% 5
Buckinghamshire -5 17 £23,000 +15.72% 8
Kent +14 13 £28,000 +30.23% 1
Hampshire +15 12 £22,500 -16.66% 2
West Sussex -7 6 £40,000 - 1
Oxfordshire +5 5 £22,500 -10.00% 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 June 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring IT Support Analyst in the job title.

1 162 (78.64%) Windows
2 134 (65.05%) Active Directory
3 95 (46.12%) Microsoft
4 69 (33.50%) Windows Server
5 59 (28.64%) ITIL
6 50 (24.27%) Microsoft Office
7 40 (19.42%) Windows 7
8 36 (17.48%) SQL Server
8 36 (17.48%) MS Exchange
8 36 (17.48%) Office 365
9 30 (14.56%) SQL
10 29 (14.08%) IIS
10 29 (14.08%) VMware
10 29 (14.08%) SCCM
11 28 (13.59%) PowerShell
12 27 (13.11%) Windows Server 2012
13 26 (12.62%) LAN
14 25 (12.14%) Windows 10
15 24 (11.65%) Microsoft Certification
16 22 (10.68%) DHCP
17 21 (10.19%) DNS
17 21 (10.19%) Windows Server 2008
18 19 (9.22%) TCP/IP
19 17 (8.25%) SaaS
20 16 (7.77%) WAN
20 16 (7.77%) C#
20 16 (7.77%) JavaScript
20 16 (7.77%) Service Delivery
20 16 (7.77%) Windows 8
21 15 (7.28%) .NET

IT Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (17.48%) MS Exchange
2 29 (14.08%) IIS
3 14 (6.80%) SharePoint
4 13 (6.31%) Exchange Server 2007
5 6 (2.91%) Exchange Server 2013
6 5 (2.43%) Exchange Server 2010
6 5 (2.43%) Skype for Business
7 3 (1.46%) Exchange Server 2003
8 2 (0.97%) CMS
8 2 (0.97%) TYPO3
8 2 (0.97%) WordPress
9 1 (0.49%) Blackberry Enterprise Server
9 1 (0.49%) IBM Notes
Applications
1 50 (24.27%) Microsoft Office
2 11 (5.34%) Microsoft Excel
3 6 (2.91%) Microsoft PowerPoint
4 2 (0.97%) MS Visio
Business Applications
1 5 (2.43%) Dynamics CRM
2 2 (0.97%) Unit4 Business World
3 1 (0.49%) NetSuite
3 1 (0.49%) Sage 200
3 1 (0.49%) SAP CRM
3 1 (0.49%) SAP CS
Cloud Services
1 36 (17.48%) Office 365
2 17 (8.25%) SaaS
3 8 (3.88%) Microsoft Azure
4 1 (0.49%) Amazon AWS
4 1 (0.49%) Cloud Computing
4 1 (0.49%) FinancialForce.com
4 1 (0.49%) Mimecast
Communications & Networking
1 26 (12.62%) LAN
2 22 (10.68%) DHCP
3 21 (10.19%) DNS
4 19 (9.22%) TCP/IP
5 16 (7.77%) WAN
6 12 (5.83%) Firewall
7 10 (4.85%) VoIP
8 7 (3.40%) Skype
9 6 (2.91%) VPN
10 3 (1.46%) Broadband
10 3 (1.46%) VLAN
10 3 (1.46%) Wi-Fi
10 3 (1.46%) Wireless
11 1 (0.49%) DSL
11 1 (0.49%) Intrusion Detection
11 1 (0.49%) IP Telephony
11 1 (0.49%) MPLS
11 1 (0.49%) Network Security
11 1 (0.49%) Remote Desktop
11 1 (0.49%) SAN
Database & Business Intelligence
1 36 (17.48%) SQL Server
2 13 (6.31%) SQL Server Integration Services
3 9 (4.37%) SQL Server Analysis Services
4 8 (3.88%) Microsoft Analysis Services
5 4 (1.94%) Relational Database
5 4 (1.94%) SQL Server 2008
6 2 (0.97%) RDBMS
6 2 (0.97%) SQL Server 2005
7 1 (0.49%) Oracle Database
7 1 (0.49%) Power BI
7 1 (0.49%) SQL Server 2012
7 1 (0.49%) SQL Server Reporting Services
General
1 15 (7.28%) Marketing
2 8 (3.88%) Advertising
3 5 (2.43%) Dutch Language
3 5 (2.43%) Finance
3 5 (2.43%) French Language
3 5 (2.43%) German Language
3 5 (2.43%) Polish Language
3 5 (2.43%) Spanish Language
4 2 (0.97%) Czech Language
4 2 (0.97%) Legal
4 2 (0.97%) Slovak Language
5 1 (0.49%) Banking
5 1 (0.49%) Front Office
5 1 (0.49%) Manufacturing
5 1 (0.49%) Pharmaceutical
5 1 (0.49%) Retail
Libraries, Frameworks & Software Standards
1 15 (7.28%) .NET
2 14 (6.80%) ASP.NET
3 4 (1.94%) CSS
3 4 (1.94%) HTML
4 3 (1.46%) EDI
5 2 (0.97%) HTML5
5 2 (0.97%) JSP
5 2 (0.97%) Web Services
6 1 (0.49%) XML
6 1 (0.49%) XML Messaging
Miscellaneous
1 12 (5.83%) Analytical Skills
2 5 (2.43%) Blackberry
2 5 (2.43%) Clustering
2 5 (2.43%) Data Centre
3 4 (1.94%) EPoS
4 3 (1.46%) Driving Licence
4 3 (1.46%) Smartphone
5 2 (0.97%) Computer Science
6 1 (0.49%) CCTV
6 1 (0.49%) iPhone
6 1 (0.49%) Management Information System
6 1 (0.49%) PACS
6 1 (0.49%) Video Conferencing
Operating Systems
1 162 (78.64%) Windows
2 69 (33.50%) Windows Server
3 40 (19.42%) Windows 7
4 27 (13.11%) Windows Server 2012
5 25 (12.14%) Windows 10
6 21 (10.19%) Windows Server 2008
7 16 (7.77%) Windows 8
8 9 (4.37%) Linux
9 4 (1.94%) Windows Server 2003
10 2 (0.97%) Mac OS X
10 2 (0.97%) Windows XP
11 1 (0.49%) Android
11 1 (0.49%) Apple iOS
11 1 (0.49%) Unix
11 1 (0.49%) Windows Mobile
Processes & Methodologies
1 59 (28.64%) ITIL
2 16 (7.77%) Service Delivery
3 14 (6.80%) Mentoring
4 13 (6.31%) CRM
5 8 (3.88%) Incident Management
5 8 (3.88%) Knowledge Management
5 8 (3.88%) Penetration Testing
6 6 (2.91%) Workflow
7 5 (2.43%) Coaching
7 5 (2.43%) ITIL V2
7 5 (2.43%) Problem Management
7 5 (2.43%) Workflow Management
8 4 (1.94%) Business Intelligence
8 4 (1.94%) ERP
8 4 (1.94%) Project Management
8 4 (1.94%) Statistics
9 3 (1.46%) Content Syndication
9 3 (1.46%) Document Management
9 3 (1.46%) Logistics
9 3 (1.46%) Software Deployment
Programming Languages
1 30 (14.56%) SQL
2 28 (13.59%) PowerShell
3 16 (7.77%) C#
3 16 (7.77%) JavaScript
4 5 (2.43%) VBScript
5 4 (1.94%) Java
6 2 (0.97%) PHP
6 2 (0.97%) T-SQL
7 1 (0.49%) ABAP
7 1 (0.49%) Perl
7 1 (0.49%) PL/SQL
7 1 (0.49%) Python
7 1 (0.49%) VB
Qualifications
1 24 (11.65%) Microsoft Certification
2 13 (6.31%) MCSE
3 10 (4.85%) Degree
3 10 (4.85%) MCP
4 7 (3.40%) A+ Certification
4 7 (3.40%) ITIL Certification
5 3 (1.46%) MCITP
5 3 (1.46%) MCSA
6 1 (0.49%) CCENT
6 1 (0.49%) CCNA
6 1 (0.49%) Cisco Certification
6 1 (0.49%) CISSP
6 1 (0.49%) CompTIA Security+
6 1 (0.49%) GIAC
6 1 (0.49%) GSEC
6 1 (0.49%) Security+ Certification
Quality Assurance & Compliance
1 8 (3.88%) SLA
2 2 (0.97%) ISO/IEC 27001
2 2 (0.97%) PCI DSS
System Software
1 134 (65.05%) Active Directory
2 14 (6.80%) Hyper-V
2 14 (6.80%) VMware Infrastructure
3 8 (3.88%) vSphere
4 2 (0.97%) XenApp
5 1 (0.49%) Terminal Services
5 1 (0.49%) Virtual Machines
5 1 (0.49%) Virtual Servers
Systems Management
1 29 (14.08%) SCCM
2 5 (2.43%) WSUS
3 4 (1.94%) SCOM
3 4 (1.94%) SCVMM
4 1 (0.49%) Backup Exec
4 1 (0.49%) Norton AntiVirus
Vendors
1 95 (46.12%) Microsoft
2 29 (14.08%) VMware
3 11 (5.34%) Cisco
4 7 (3.40%) HP
5 6 (2.91%) Citrix
5 6 (2.91%) Dell
5 6 (2.91%) ServiceNow
6 3 (1.46%) Remedy
6 3 (1.46%) SolarWinds
7 2 (0.97%) Apple
7 2 (0.97%) Aruba
7 2 (0.97%) Oracle
7 2 (0.97%) Sage
7 2 (0.97%) Salesforce.com
8 1 (0.49%) Avaya
8 1 (0.49%) CODA
8 1 (0.49%) Palo Alto
8 1 (0.49%) Red Hat
8 1 (0.49%) SAP
8 1 (0.49%) Xerox
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