Period
to 22 July 2017

The median annual salary for a Service Desk Manager was £36,500 in advertised job vacancies in Hampshire during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Manager
South East > Hampshire
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 231 276 275
Rank change year-on-year +45 -1 +2
Permanent jobs requiring a Service Desk Manager 11 1 5
As % of all permanent IT jobs advertised in Hampshire 0.18% 0.014% 0.067%
As % of the Job Titles category 0.19% 0.015% 0.068%
Number of salaries quoted 11 1 6
Hampshire median annual salary £36,500 £40,000 £42,500
Median salary % change year-on-year -8.75% -5.88% -18.27%
10th Percentile £35,000 £35,000 £32,500
90th Percentile £55,500 £45,000 £61,250
South East median annual salary £42,000 £48,500 £42,000
% change year-on-year -13.40% +15.48% +1.20%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hampshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hampshire
Permanent job vacancies with a job title containing a recognized job role 5824 6769 7337
As % of all permanent IT job vacancies advertised in Hampshire 96.87% 97.70% 98.22%
Number of salaries quoted 5066 5952 6060
Hampshire median annual salary £41,500 £40,000 £41,500
Median salary % change year-on-year +3.75% -3.61% +3.75%
10th Percentile £24,125 £24,513 £24,000
90th Percentile £63,750 £60,500 £61,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Service Desk Manager
Job Vacancy Trend in Hampshire

Job postings that featured Service Desk Manager in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Service Desk Manager in Hampshire

Service Desk Manager
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in Hampshire.

Salary trend for Service Desk Manager in Hampshire

Service Desk Manager
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Service Desk Manager in Hampshire over the 6 months to 22 July 2017.

Salary histogram for Service Desk Manager in Hampshire

Service Desk Manager
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the Hampshire region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke - 4 £35,000 -
Fareham - 2 £43,750 -
Portsmouth - 2 £36,500 -
Southampton +25 1 £37,500 -6.25%
Winchester - 1 £37,500 - 2
Service Desk Manager
South East

Service Desk Manager Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 22 July 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Service Desk Manager in the job title.

1 10 (90.91%) ITIL
2 6 (54.55%) Line Management
3 5 (45.45%) Active Directory
4 4 (36.36%) Performance Management
4 4 (36.36%) Microsoft
4 4 (36.36%) Coaching
5 3 (27.27%) Incident Management
5 3 (27.27%) SLA
6 2 (18.18%) ITIL Certification
6 2 (18.18%) Windows
6 2 (18.18%) Change Management
7 1 (9.09%) Management Information System
7 1 (9.09%) Finance
7 1 (9.09%) Maximo
7 1 (9.09%) Windows Server 2008
7 1 (9.09%) SQL Server 2008
7 1 (9.09%) SaaS
7 1 (9.09%) PaaS
7 1 (9.09%) ITIL V3
7 1 (9.09%) Continuous Improvement
7 1 (9.09%) Windows Server 2012
7 1 (9.09%) IaaS
7 1 (9.09%) Service Desk Management
7 1 (9.09%) Kalman Filter
7 1 (9.09%) MS Exchange
7 1 (9.09%) LAN
7 1 (9.09%) WAN
7 1 (9.09%) Unix
7 1 (9.09%) C
7 1 (9.09%) SQL Server

Service Desk Manager Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Business Applications
1 1 (9.09%) Maximo
Cloud Services
1 1 (9.09%) IaaS
1 1 (9.09%) PaaS
1 1 (9.09%) SaaS
Communications & Networking
1 1 (9.09%) LAN
1 1 (9.09%) WAN
Database & Business Intelligence
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server 2008
General
1 1 (9.09%) Finance
Miscellaneous
1 1 (9.09%) Management Information System
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Unix
2 1 (9.09%) Windows Server
2 1 (9.09%) Windows Server 2008
2 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 10 (90.91%) ITIL
2 6 (54.55%) Line Management
3 4 (36.36%) Coaching
3 4 (36.36%) Performance Management
4 3 (27.27%) Incident Management
5 2 (18.18%) Change Management
6 1 (9.09%) Case Management
6 1 (9.09%) Configuration Management
6 1 (9.09%) Continuous Improvement
6 1 (9.09%) ITIL V3
6 1 (9.09%) Kalman Filter
6 1 (9.09%) Mentoring
6 1 (9.09%) People Management
6 1 (9.09%) Service Desk Management
6 1 (9.09%) Service Management
Programming Languages
1 1 (9.09%) C
Qualifications
1 2 (18.18%) ITIL Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 5 (45.45%) Active Directory
Systems Management
1 1 (9.09%) Systems Management Server (SMS)
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Cisco
2 1 (9.09%) Remedy
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Winchester
Spectrum IT
Salary: £35000 - £40000 per annum + Benefits
Posted: 19 days ago
Hampshire
Hays Specialist Recruitment Ltd
Salary: £48000.00 - £58000.00 per annum
Posted: 11 days ago