The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East / Hampshire
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 161 173 169
Rank change year-on-year +12 -4  
Permanent jobs citing ITSM 15 20 23
As % of all permanent IT jobs advertised in Hampshire 0.51% 0.57% 0.62%
As % of the Processes & Methodologies category 0.59% 0.67% 0.72%
Number of salaries quoted 15 16 9
Median salary £37,500 £32,500 £53,500
Median salary % change year-on-year +15.38% -39.25%  
90% offered a salary of more than £20,800 £23,250 £48,300
10% offered a salary of more than £50,500 £43,750 £60,500
UK excluding London median salary £47,000 £42,500 £42,500
% change year-on-year +10.58% -  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hampshire
Permanent job vacancies with a requirement for process and methodology skills 2522 2993 3204
As % of all permanent IT job vacancies advertised in Hampshire 86.49% 85.86% 86.20%
Number of salaries quoted 2228 2594 2628
Median salary £42,500 £42,500 £45,000
Median salary % change year-on-year - -5.55%  
90% offered a salary of more than £29,417 £28,000 £28,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in Hampshire

ITSM
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Hampshire.

Salary trend for ITSM in Hampshire

ITSM
Salary Histogram in Hampshire

The salary distribution of IT jobs citing ITSM in Hampshire over the 3 months to 24 June 2017.

Salary histogram for ITSM in Hampshire

ITSM
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hampshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +4 11 £37,500 +8.69% 1
Fleet - 1 £24,000 -
ITSM
South East

For the 6 months to 24 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for ITSM.

1 24 (72.73%) ITIL
2 20 (60.61%) Service Management
3 19 (57.58%) Microsoft
4 14 (42.42%) Service Delivery
5 13 (39.39%) Security Cleared
5 13 (39.39%) SLA
5 13 (39.39%) Microsoft Office
6 12 (36.36%) Mentoring
6 12 (36.36%) Service Delivery Management
7 11 (33.33%) Windows
8 9 (27.27%) Active Directory
9 8 (24.24%) Finance
10 7 (21.21%) CMDB
10 7 (21.21%) Configuration Management
10 7 (21.21%) ITIL V2
11 6 (18.18%) Data Centre
11 6 (18.18%) Firewall
11 6 (18.18%) Management Information System
11 6 (18.18%) Wireless
11 6 (18.18%) Cisco
11 6 (18.18%) Performance Management
11 6 (18.18%) SC Cleared
11 6 (18.18%) Statistics
12 5 (15.15%) Microsoft PowerPoint
12 5 (15.15%) Cadence
12 5 (15.15%) Stakeholder Management
12 5 (15.15%) Financial Modelling
12 5 (15.15%) Business Development
12 5 (15.15%) SMS
12 5 (15.15%) Flash

ITSM
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) MS Exchange
2 1 (3.03%) SharePoint
2 1 (3.03%) Skype for Business
Applications
1 13 (39.39%) Microsoft Office
2 5 (15.15%) Microsoft Excel
2 5 (15.15%) Microsoft PowerPoint
Business Applications
1 1 (3.03%) Remedy ITSM
Cloud Services
1 2 (6.06%) Microsoft Azure
2 1 (3.03%) Amazon AWS
2 1 (3.03%) IaaS
2 1 (3.03%) Office 365
2 1 (3.03%) PaaS
2 1 (3.03%) SaaS
Communications & Networking
1 6 (18.18%) Firewall
1 6 (18.18%) Wireless
2 5 (15.15%) SMS
3 3 (9.09%) Internet
3 3 (9.09%) Network Security
3 3 (9.09%) Unified Communications
3 3 (9.09%) VPN
4 2 (6.06%) DNS
4 2 (6.06%) LAN
5 1 (3.03%) DMZ
5 1 (3.03%) NAS
5 1 (3.03%) SAN
5 1 (3.03%) TCP/IP
5 1 (3.03%) VoIP
5 1 (3.03%) WAN
Database & Business Intelligence
1 1 (3.03%) Pentaho
1 1 (3.03%) SQL Server
1 1 (3.03%) SQL Server Integration Services
1 1 (3.03%) SQL Server Reporting Services
General
1 8 (24.24%) Finance
2 1 (3.03%) Automotive
2 1 (3.03%) Telecoms
Job Titles
1 14 (42.42%) Service Manager
2 13 (39.39%) Delivery Manager
2 13 (39.39%) Services Delivery Manager
3 6 (18.18%) Analyst
4 5 (15.15%) ITIL Manager
4 5 (15.15%) ITIL Service Manager
4 5 (15.15%) Service Analyst
4 5 (15.15%) Service Desk Analyst
5 4 (12.12%) IT Support
5 4 (12.12%) ITIL Service Delivery Manager
6 3 (9.09%) IT Engineer
6 3 (9.09%) IT Support Engineer
6 3 (9.09%) Support Engineer
7 2 (6.06%) 1st Line Engineer
7 2 (6.06%) 1st Line Support
7 2 (6.06%) 1st Line Support Engineer
7 2 (6.06%) Information Security Engineer
7 2 (6.06%) IT Manager
7 2 (6.06%) IT Services Manager
7 2 (6.06%) Security Engineer
Libraries, Frameworks & Software Standards
1 5 (15.15%) Flash
2 1 (3.03%) .NET
2 1 (3.03%) ASP.NET
Miscellaneous
1 7 (21.21%) CMDB
2 6 (18.18%) Data Centre
2 6 (18.18%) Management Information System
3 5 (15.15%) Virtual Team
4 3 (9.09%) Replication
5 1 (3.03%) Analytical Skills
5 1 (3.03%) Distributed Denial-of-Service
Operating Systems
1 11 (33.33%) Windows
2 4 (12.12%) Windows Server
3 3 (9.09%) Windows 7
4 2 (6.06%) Apple iOS
4 2 (6.06%) Linux
4 2 (6.06%) Unix
4 2 (6.06%) Windows 10
5 1 (3.03%) Android
5 1 (3.03%) Mac OS
5 1 (3.03%) Mac OS X
5 1 (3.03%) Windows 8
5 1 (3.03%) Windows Server 2012
Processes & Methodologies
1 24 (72.73%) ITIL
2 20 (60.61%) Service Management
3 14 (42.42%) Service Delivery
4 12 (36.36%) Mentoring
4 12 (36.36%) Service Delivery Management
5 7 (21.21%) Configuration Management
5 7 (21.21%) ITIL V2
6 6 (18.18%) Performance Management
6 6 (18.18%) Statistics
7 5 (15.15%) Business Development
7 5 (15.15%) Contract Management
7 5 (15.15%) Critical Success Factor
7 5 (15.15%) Escalation Management
7 5 (15.15%) Financial Modelling
7 5 (15.15%) Service Design
7 5 (15.15%) Stakeholder Engagement
7 5 (15.15%) Stakeholder Management
8 4 (12.12%) PRINCE2
8 4 (12.12%) Project Management
9 3 (9.09%) Translating Business Requirements
Programming Languages
1 4 (12.12%) C
1 4 (12.12%) SQL
2 1 (3.03%) PowerShell
Qualifications
1 13 (39.39%) Security Cleared
2 6 (18.18%) SC Cleared
3 5 (15.15%) ISEB
4 3 (9.09%) Microsoft Certification
5 2 (6.06%) BPSS Clearance
5 2 (6.06%) ITIL Certification
6 1 (3.03%) CCDP
6 1 (3.03%) CCIE
6 1 (3.03%) CCIP
6 1 (3.03%) CCNP
6 1 (3.03%) CCSA
6 1 (3.03%) CCSE
6 1 (3.03%) Cisco Certification
6 1 (3.03%) JNCIA
6 1 (3.03%) JNCIE
6 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (39.39%) SLA
2 1 (3.03%) PMO
System Software
1 9 (27.27%) Active Directory
2 4 (12.12%) Hyper-V
3 1 (3.03%) Microsoft App-V
3 1 (3.03%) NDS
3 1 (3.03%) VMware Infrastructure
Systems Management
1 2 (6.06%) McAfee ePO
2 1 (3.03%) EMC NetWorker
2 1 (3.03%) FortiGate
2 1 (3.03%) Microsoft Intune
2 1 (3.03%) SCCM
2 1 (3.03%) SCOM
Vendors
1 19 (57.58%) Microsoft
2 6 (18.18%) Cisco
3 5 (15.15%) Cadence
4 4 (12.12%) Apple
4 4 (12.12%) NetApp
4 4 (12.12%) SolarWinds
5 3 (9.09%) CheckPoint
5 3 (9.09%) Juniper
5 3 (9.09%) McAfee
5 3 (9.09%) Siebel
6 2 (6.06%) HP
6 2 (6.06%) Palo Alto
6 2 (6.06%) VMware
7 1 (3.03%) Dell
7 1 (3.03%) EMC
7 1 (3.03%) Fortinet
7 1 (3.03%) Novell
7 1 (3.03%) Remedy
7 1 (3.03%) Snow
7 1 (3.03%) Symantec
Basingstoke
TDA Group
Salary: £300 - £350 per annum
Posted: Yesterday
Southampton, Hampshire
Networkers
Salary: £23000 - £25000 per annum
Posted: 3 days ago