The median annual salary for a Service Desk Manager was £40,000 in advertised job vacancies in the South East during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Desk Manager
England / South East
Rank 372 431 419
Rank change year-on-year +59 -12  
Permanent jobs requiring a Service Desk Manager 18 25 49
As % of all permanent IT jobs advertised in the South East 0.12% 0.13% 0.24%
As % of the Job Titles category 0.13% 0.13% 0.25%
Number of salaries quoted 10 23 45
Median salary £40,000 £48,500 £42,000
Median salary % change year-on-year -17.52% +15.47%  
90% offered a salary of more than £35,850 £37,600 £35,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £37,500 £45,000 £40,000
% change year-on-year -16.66% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14208 18529 19762
As % of all permanent IT job vacancies advertised in the South East 96.59% 96.67% 97.01%
Number of salaries quoted 11855 15825 15961
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Manager
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in the South East

Service Desk Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in the South East.

Salary trend for Service Desk Manager in the South East

Service Desk Manager
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Desk Manager in the South East over the 3 months to 23 March 2017.

Salary histogram for Service Desk Manager in the South East

Service Desk Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the South East region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +44 7 £52,500 +31.25%
Buckinghamshire +22 6 - -
Hampshire +22 3 £36,500 -6.41% 1
Berkshire +28 1 £40,000 -20.00%
Kent +16 1 £30,000 -40.00%
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 March 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Manager in the job title.

1 26 (81.25%) ITIL
2 16 (50.00%) Windows
3 14 (43.75%) Service Delivery
4 12 (37.50%) MS Excel
4 12 (37.50%) MS Office
4 12 (37.50%) SLA
4 12 (37.50%) Windows 7
5 10 (31.25%) Line Management
5 10 (31.25%) Coaching
6 9 (28.13%) Service Management
6 9 (28.13%) Microsoft
7 8 (25.00%) ITIL Certification
8 7 (21.88%) ITSM
8 7 (21.88%) Incident Management
8 7 (21.88%) Time Management
8 7 (21.88%) Performance Monitoring
9 6 (18.75%) ITIL V3
9 6 (18.75%) Back Office
9 6 (18.75%) Active Directory
10 5 (15.63%) Windows Server
11 4 (12.50%) Office 365
11 4 (12.50%) Service Desk Management
11 4 (12.50%) Asset Management
11 4 (12.50%) Performance Management
11 4 (12.50%) MS Exchange
11 4 (12.50%) Stakeholder Management
11 4 (12.50%) VMware
12 3 (9.38%) NetApp
12 3 (9.38%) Cisco
12 3 (9.38%) Problem Management

Service Desk Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.50%) MS Exchange
2 3 (9.38%) Exchange Server 2007
3 1 (3.13%) CMS
3 1 (3.13%) Exchange Server 2010
3 1 (3.13%) Exchange Server 2013
3 1 (3.13%) SharePoint
Applications
1 12 (37.50%) MS Excel
1 12 (37.50%) MS Office
Cloud Services
1 4 (12.50%) Office 365
2 2 (6.25%) Microsoft Azure
General
1 6 (18.75%) Back Office
2 1 (3.13%) French Language
Libraries, Frameworks & Software Standards
1 1 (3.13%) Software Packaging
Miscellaneous
1 2 (6.25%) Analytical Skills
2 1 (3.13%) Blackberry
2 1 (3.13%) Data Centre
2 1 (3.13%) Data Protection Act
2 1 (3.13%) Freedom of Information
Operating Systems
1 16 (50.00%) Windows
2 12 (37.50%) Windows 7
3 5 (15.63%) Windows Server
4 3 (9.38%) Apple iOS
5 2 (6.25%) Android
6 1 (3.13%) Mac OS X
6 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 26 (81.25%) ITIL
2 14 (43.75%) Service Delivery
3 10 (31.25%) Coaching
3 10 (31.25%) Line Management
4 9 (28.13%) Service Management
5 7 (21.88%) Incident Management
5 7 (21.88%) ITSM
5 7 (21.88%) Performance Monitoring
5 7 (21.88%) Time Management
6 6 (18.75%) ITIL V3
7 4 (12.50%) Asset Management
7 4 (12.50%) Performance Management
7 4 (12.50%) Service Desk Management
7 4 (12.50%) Stakeholder Management
8 3 (9.38%) Problem Management
8 3 (9.38%) Ticket Management
9 2 (6.25%) Agile Software Development
9 2 (6.25%) Continuous Improvement
9 2 (6.25%) Mentoring
9 2 (6.25%) People Management
Programming Languages
1 1 (3.13%) C
Qualifications
1 8 (25.00%) ITIL Certification
2 2 (6.25%) SC Cleared
2 2 (6.25%) Security Cleared
3 1 (3.13%) MCP
3 1 (3.13%) MCSA
3 1 (3.13%) MCSE
3 1 (3.13%) Microsoft Certification
Quality Assurance & Compliance
1 12 (37.50%) SLA
System Software
1 6 (18.75%) Active Directory
2 1 (3.13%) VMware Infrastructure
Systems Management
1 2 (6.25%) SCCM
Vendors
1 9 (28.13%) Microsoft
2 4 (12.50%) VMware
3 3 (9.38%) Cisco
3 3 (9.38%) NetApp
4 2 (6.25%) Citrix
5 1 (3.13%) ServiceNow
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 3 days ago
Crawley, West Sussex
Comtecs
Salary: £275 - £300 Per Day
Posted: 6 days ago
Crawley
Think IT Recruitment Limted
Salary: £45000 - £55000 per annum + Benefits
Posted: 15 days ago