2nd Line Support Analyst Jobs in Hatfield

Second Line Support Analyst
Hertfordshire > Hatfield

The median Second Line Support Analyst salary in Hatfield is £29,500 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
18 May 2025		 Same period 2024 Same period 2023
Rank 7 27 -
Rank change year-on-year +20 - -
Permanent jobs requiring a 2nd Line Support Analyst 6 1 0
As % of all permanent jobs advertised in Hatfield 18.75% 0.79% -
As % of the Job Titles category 19.35% 0.84% -
Number of salaries quoted 6 1 0
10th Percentile - - -
25th Percentile £28,750 - -
Median annual salary (50th Percentile) £29,500 £35,000 -
Median % change year-on-year -15.71% - -
75th Percentile £30,250 - -
90th Percentile - - -
Hertfordshire median annual salary £29,500 £35,000 £26,000
% change year-on-year -15.71% +34.62% -17.46%

All Permanent IT Job Vacancies
Hatfield

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hatfield. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hatfield with a recognized job title 31 119 154
% of permanent jobs with a recognized job title 96.88% 94.44% 96.86%
Number of salaries quoted 21 49 56
10th Percentile £28,000 £31,250 £42,875
25th Percentile £28,750 £32,500 £47,500
Median annual salary (50th Percentile) £35,000 £55,000 £55,000
Median % change year-on-year -36.36% - +4.76%
75th Percentile £50,000 £62,500 £62,500
90th Percentile £65,000 £81,250 £75,000
Hertfordshire median annual salary £52,500 £50,000 £57,500
% change year-on-year +5.00% -13.04% +15.00%

2nd Line Support Analyst
Job Vacancy Trend in Hatfield

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Hatfield.

Job vacancy trend for 2nd Line Support Analyst in Hatfield

2nd Line Support Analyst
Salary Trend in Hatfield

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Hatfield.

Salary trend for 2nd Line Support Analyst in Hatfield

2nd Line Support Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in Hatfield

For the 6 months to 18 May 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hatfield region featuring 2nd Line Support Analyst in the job title.

1 6 (100.00%) SLA
1 6 (100.00%) SQL
1 6 (100.00%) SC Cleared
1 6 (100.00%) Security Cleared
2 5 (83.33%) Organisational Skills
2 5 (83.33%) Law
2 5 (83.33%) Incident Management
2 5 (83.33%) Marketing
2 5 (83.33%) Patch Management
2 5 (83.33%) Batch Management
3 1 (16.67%) Tech Ops
3 1 (16.67%) Degree
3 1 (16.67%) Problem Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Social Skills
3 1 (16.67%) Customer Service
3 1 (16.67%) Batch Processing
3 1 (16.67%) iSeries
3 1 (16.67%) ITIL
3 1 (16.67%) Microsoft Excel

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Hatfield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (16.67%) Microsoft Excel
General
1 5 (83.33%) Law
1 5 (83.33%) Marketing
1 5 (83.33%) Organisational Skills
2 1 (16.67%) Social Skills
Miscellaneous
1 1 (16.67%) iSeries
Processes & Methodologies
1 5 (83.33%) Batch Management
1 5 (83.33%) Incident Management
1 5 (83.33%) Patch Management
2 1 (16.67%) Batch Processing
2 1 (16.67%) Customer Service
2 1 (16.67%) ITIL
2 1 (16.67%) Problem Management
2 1 (16.67%) Service Delivery
2 1 (16.67%) Tech Ops
Programming Languages
1 6 (100.00%) SQL
Qualifications
1 6 (100.00%) SC Cleared
1 6 (100.00%) Security Cleared
2 1 (16.67%) Degree
Quality Assurance & Compliance
1 6 (100.00%) SLA
6 2nd Line Support Analyst jobs in Hertfordshire