Customer Service Jobs in Hatfield

Customer Service
Hertfordshire > Hatfield

The table below provides summary statistics for permanent job vacancies advertised in Hatfield requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 6 2 6
Rank change year-on-year -4 +4 +24
Permanent jobs citing Customer Service 9 53 48
As % of all permanent jobs advertised in Hatfield 25.71% 42.40% 30.00%
As % of the Processes & Methodologies category 25.71% 43.09% 30.57%
Number of salaries quoted 3 4 14
10th Percentile £28,150 £25,900 £38,900
25th Percentile £28,375 £26,125 £47,500
Median annual salary (50th Percentile) £29,500 £28,750 £57,500
Median % change year-on-year +2.61% -50.00% +35.29%
75th Percentile £30,250 £39,257 £61,250
90th Percentile - £51,418 £62,500
Hertfordshire median annual salary £33,750 £28,250 £40,000
% change year-on-year +19.47% -29.38% +6.67%

All Process and Methodology Skills
Hatfield

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hatfield.

Permanent vacancies with a requirement for process or methodology skills 35 123 157
As % of all permanent jobs advertised in Hatfield 100.00% 98.40% 98.13%
Number of salaries quoted 23 49 52
10th Percentile - £31,250 £42,175
25th Percentile £28,750 £32,500 £47,500
Median annual salary (50th Percentile) £29,500 £55,000 £55,000
Median % change year-on-year -46.36% - -4.35%
75th Percentile £49,375 £62,500 £61,563
90th Percentile £65,000 £81,250 £75,000
Hertfordshire median annual salary £52,500 £52,500 £57,500
% change year-on-year - -8.70% +4.55%

Customer Service
Job Vacancy Trend in Hatfield

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hatfield.

Job vacancy trend for Customer Service in Hatfield

Customer Service
Salary Trend in Hatfield

3-month moving average salary quoted in jobs citing Customer Service in Hatfield.

Salary trend for Customer Service in Hatfield

Customer Service
Co-occurring Skills and Capabilities in Hatfield by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (22.22%) Microsoft Excel
General
1 5 (55.56%) Social Skills
2 1 (11.11%) Aerospace
2 1 (11.11%) Automotive
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
2 1 (11.11%) Organisational Skills
Job Titles
1 3 (33.33%) Analyst
1 3 (33.33%) Support Analyst
1 3 (33.33%) Support Engineer
1 3 (33.33%) Technical Engineer
1 3 (33.33%) Technical Support
1 3 (33.33%) Technical Support Engineer
2 2 (22.22%) 2nd Line Support
2 2 (22.22%) 2nd Line Support Analyst
2 2 (22.22%) Principal Engineer
3 1 (11.11%) Architect
3 1 (11.11%) Customer Analyst
3 1 (11.11%) Customer Support Analyst
3 1 (11.11%) ICT Analyst
3 1 (11.11%) ICT Support
3 1 (11.11%) ICT Support Analyst
3 1 (11.11%) Principal Software Engineer
3 1 (11.11%) Principal Systems Engineer
3 1 (11.11%) Software Architect
3 1 (11.11%) Software Engineer
3 1 (11.11%) Systems Engineer
Miscellaneous
1 2 (22.22%) iSeries
2 1 (11.11%) FPGA
2 1 (11.11%) Verilog
2 1 (11.11%) VHDL
Processes & Methodologies
1 3 (33.33%) Problem-Solving
1 3 (33.33%) Root Cause Analysis
2 2 (22.22%) Batch Processing
2 2 (22.22%) ITIL
2 2 (22.22%) Problem Management
2 2 (22.22%) Service Delivery
2 2 (22.22%) Software Engineering
2 2 (22.22%) Tech Ops
3 1 (11.11%) Agile
3 1 (11.11%) Collaborative Working
3 1 (11.11%) Computer Science
3 1 (11.11%) Project Delivery
3 1 (11.11%) Systems Engineering
3 1 (11.11%) Ticket Management
Programming Languages
1 3 (33.33%) SQL
2 1 (11.11%) C
2 1 (11.11%) C++
Qualifications
1 5 (55.56%) Degree
2 3 (33.33%) HNC
2 3 (33.33%) HND
3 2 (22.22%) Master's Degree
3 2 (22.22%) SC Cleared
3 2 (22.22%) Security Cleared
4 1 (11.11%) Chartered Engineer
Quality Assurance & Compliance
1 2 (22.22%) SLA
Vendors
1 1 (11.11%) EMC