Period
to 19 November 2017

The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Hemel Hempstead during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Hemel Hempstead
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 37 28 29
Rank change year-on-year -9 +1 +33
Permanent jobs requiring a Support Analyst 29 44 43
As % of all permanent IT jobs advertised in Hemel Hempstead 6.92% 8.98% 6.96%
As % of the Job Titles category 6.92% 9.03% 7.12%
Number of salaries quoted 29 37 40
Hemel Hempstead median annual salary £32,500 £32,500 £25,750
Median salary % change year-on-year - +26.21% -23.70%
10th Percentile £18,900 £17,750 £22,500
90th Percentile £43,750 £38,750 £36,825
Hertfordshire median annual salary £36,500 £28,500 £32,500
% change year-on-year +28.07% -12.31% +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hemel Hempstead
Permanent vacancies in Hemel Hempstead with a recognized job title 419 487 604
% of permanent IT jobs with a recognized job title 100.00% 99.39% 97.73%
Number of salaries quoted 384 453 542
Hemel Hempstead median annual salary £43,750 £42,500 £42,500
Median salary % change year-on-year +2.94% - -15.00%
10th Percentile £21,500 £25,000 £22,500
90th Percentile £65,000 £67,500 £63,625
Hertfordshire median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Support Analyst
Job Vacancy Trend in Hemel Hempstead

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hemel Hempstead.

Salary trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing Support Analyst in Hemel Hempstead over the 6 months to 19 November 2017.

Salary histogram for Support Analyst in Hemel Hempstead

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 19 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring Support Analyst in the job title.

1 18 (62.07%) Windows
2 16 (55.17%) Windows Server
3 11 (37.93%) Windows Server 2008
3 11 (37.93%) Windows 7
3 11 (37.93%) MS Exchange
3 11 (37.93%) Active Directory
4 10 (34.48%) ITIL
5 8 (27.59%) MCP
5 8 (27.59%) Linux
5 8 (27.59%) A+ Certification
5 8 (27.59%) Microsoft
6 7 (24.14%) Windows 10
6 7 (24.14%) Windows 8
6 7 (24.14%) Windows Server 2012
7 6 (20.69%) SQL
8 5 (17.24%) E-Commerce
8 5 (17.24%) Change Management
8 5 (17.24%) VMware
8 5 (17.24%) CCNA
8 5 (17.24%) Cisco Certification
8 5 (17.24%) Microsoft Certification
8 5 (17.24%) VMware Infrastructure
9 4 (13.79%) Exchange Server 2013
9 4 (13.79%) Office 365
9 4 (13.79%) Exchange Server 2010
9 4 (13.79%) MCTS
9 4 (13.79%) ITIL Certification
9 4 (13.79%) Windows XP
9 4 (13.79%) Cisco
9 4 (13.79%) CRM

Support Analyst Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (37.93%) MS Exchange
2 4 (13.79%) Exchange Server 2010
2 4 (13.79%) Exchange Server 2013
3 3 (10.34%) IIS
Applications
1 2 (6.90%) Spreadsheet
Cloud Services
1 4 (13.79%) Office 365
2 1 (3.45%) IaaS
2 1 (3.45%) Microsoft Azure
2 1 (3.45%) SaaS
Communications & Networking
1 3 (10.34%) TCP/IP
2 2 (6.90%) Internet
3 1 (3.45%) MPLS
3 1 (3.45%) VLAN
Database & Business Intelligence
1 2 (6.90%) SQL Server
Development Applications
1 2 (6.90%) JConsole
1 2 (6.90%) VisualVM
Libraries, Frameworks & Software Standards
1 2 (6.90%) .NET
Miscellaneous
1 3 (10.34%) Analytical Skills
2 2 (6.90%) Computer Science
Operating Systems
1 18 (62.07%) Windows
2 16 (55.17%) Windows Server
3 11 (37.93%) Windows 7
3 11 (37.93%) Windows Server 2008
4 8 (27.59%) Linux
5 7 (24.14%) Windows 10
5 7 (24.14%) Windows 8
5 7 (24.14%) Windows Server 2012
6 4 (13.79%) Windows XP
7 2 (6.90%) Android
7 2 (6.90%) Apple iOS
Processes & Methodologies
1 10 (34.48%) ITIL
2 5 (17.24%) Change Management
2 5 (17.24%) E-Commerce
3 4 (13.79%) CRM
4 3 (10.34%) CAFM
4 3 (10.34%) Mobile Device Management
4 3 (10.34%) Revenue Management
4 3 (10.34%) Root Cause Analysis
5 2 (6.90%) Document Management
5 2 (6.90%) ERP
Programming Languages
1 6 (20.69%) SQL
2 3 (10.34%) Bash Shell
2 3 (10.34%) PL/SQL
2 3 (10.34%) Shell Script
3 2 (6.90%) Java
Qualifications
1 8 (27.59%) A+ Certification
1 8 (27.59%) MCP
2 5 (17.24%) CCNA
2 5 (17.24%) Cisco Certification
2 5 (17.24%) Microsoft Certification
3 4 (13.79%) ITIL Certification
3 4 (13.79%) MCTS
4 2 (6.90%) Degree
5 1 (3.45%) MCSE
Quality Assurance & Compliance
1 1 (3.45%) SLA
System Software
1 11 (37.93%) Active Directory
2 5 (17.24%) VMware Infrastructure
3 2 (6.90%) Virtual Machines
Vendors
1 8 (27.59%) Microsoft
2 5 (17.24%) VMware
3 4 (13.79%) Cisco
4 3 (10.34%) MobileIron
4 3 (10.34%) Oracle