Period
to 21 June 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Hemel Hempstead during the 6 months to 21 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Hemel Hempstead
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 43 27 44
Rank change year-on-year -16 +17 -19
Permanent jobs requiring a Support Analyst 22 40 23
As % of all permanent IT jobs advertised in Hemel Hempstead 5.24% 9.64% 3.95%
As % of the Job Titles category 5.26% 9.88% 3.99%
Number of salaries quoted 21 40 22
Hemel Hempstead median annual salary £30,000 £30,000 £35,000
Median salary % change year-on-year - -14.29% +14.75%
10th Percentile £18,500 £23,000 £19,000
90th Percentile £36,500 £41,950 £42,125
Hertfordshire median annual salary £25,000 £30,000 £28,250
% change year-on-year -16.67% +6.19% -11.72%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hemel Hempstead
Permanent vacancies in Hemel Hempstead with a recognized job title 418 405 577
% of permanent IT jobs with a recognized job title 99.52% 97.59% 98.97%
Number of salaries quoted 371 368 471
Hemel Hempstead median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% -
10th Percentile £23,750 £20,450 £21,500
90th Percentile £58,750 £68,750 £63,750
Hertfordshire median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

Support Analyst
Job Vacancy Trend in Hemel Hempstead

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hemel Hempstead.

Salary trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing Support Analyst in Hemel Hempstead over the 6 months to 21 June 2018.

Salary histogram for Support Analyst in Hemel Hempstead

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 21 June 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region featuring Support Analyst in the job title.

1 13 (59.09%) Windows
1 13 (59.09%) Windows Server
2 9 (40.91%) VMware
3 7 (31.82%) Office 365
3 7 (31.82%) Microsoft
3 7 (31.82%) Active Directory
4 6 (27.27%) VMware Infrastructure
4 6 (27.27%) Microsoft Azure
4 6 (27.27%) Linux
4 6 (27.27%) IIS
4 6 (27.27%) ITIL
5 5 (22.73%) Problem-Solving
6 4 (18.18%) Self-Motivation
6 4 (18.18%) Windows 7
6 4 (18.18%) Windows Server 2008
6 4 (18.18%) Windows 10
6 4 (18.18%) Windows 8
6 4 (18.18%) Windows Server 2012
6 4 (18.18%) TCP/IP
6 4 (18.18%) MS Exchange
6 4 (18.18%) SQL
7 3 (13.64%) SLA
8 2 (9.09%) Agile Software Development
8 2 (9.09%) Asset Management
8 2 (9.09%) Oracle Applications
8 2 (9.09%) Business Continuity
8 2 (9.09%) VMware Workstation
8 2 (9.09%) Oracle EBS
8 2 (9.09%) Problem Management
8 2 (9.09%) Network Security

Support Analyst Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (27.27%) IIS
2 4 (18.18%) MS Exchange
Applications
1 1 (4.55%) Microsoft Office
Business Applications
1 2 (9.09%) Oracle Applications
1 2 (9.09%) Oracle EBS
2 1 (4.55%) Oracle Assets
2 1 (4.55%) Oracle EBS R12
2 1 (4.55%) Oracle iProcurement
2 1 (4.55%) Oracle Payables
2 1 (4.55%) Oracle Procure-to-Pay
2 1 (4.55%) Oracle Receivables
Cloud Services
1 7 (31.82%) Office 365
2 6 (27.27%) Microsoft Azure
Communications & Networking
1 4 (18.18%) TCP/IP
2 2 (9.09%) LAN
2 2 (9.09%) Network Security
2 2 (9.09%) WAN
3 1 (4.55%) DNS
3 1 (4.55%) Wi-Fi
Database & Business Intelligence
1 2 (9.09%) Oracle Reports
2 1 (4.55%) Oracle BI Publisher
Development Applications
1 1 (4.55%) Oracle APEX
General
1 1 (4.55%) Finance
1 1 (4.55%) General Ledger
1 1 (4.55%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (4.55%) EDI
Miscellaneous
1 4 (18.18%) Self-Motivation
Operating Systems
1 13 (59.09%) Windows
1 13 (59.09%) Windows Server
2 6 (27.27%) Linux
3 4 (18.18%) Windows 10
3 4 (18.18%) Windows 7
3 4 (18.18%) Windows 8
3 4 (18.18%) Windows Server 2008
3 4 (18.18%) Windows Server 2012
Processes & Methodologies
1 6 (27.27%) ITIL
2 5 (22.73%) Problem-Solving
3 2 (9.09%) Agile Software Development
3 2 (9.09%) Asset Management
3 2 (9.09%) Business Continuity
3 2 (9.09%) Disaster Recovery
3 2 (9.09%) Proactive Monitoring
3 2 (9.09%) Problem Management
4 1 (4.55%) Accounts Payable
4 1 (4.55%) Accounts Receivable
4 1 (4.55%) Business Intelligence
4 1 (4.55%) E-Commerce
4 1 (4.55%) ERP
4 1 (4.55%) Post-Production
4 1 (4.55%) Procure-to-Pay
Programming Languages
1 4 (18.18%) SQL
2 1 (4.55%) Java
2 1 (4.55%) PL/SQL
Qualifications
1 2 (9.09%) CCNA
1 2 (9.09%) Cisco Certification
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 7 (31.82%) Active Directory
2 6 (27.27%) VMware Infrastructure
3 2 (9.09%) VMware Workstation
Vendors
1 9 (40.91%) VMware
2 7 (31.82%) Microsoft
3 2 (9.09%) Oracle
4 1 (4.55%) Hyperion
4 1 (4.55%) Pegasus