Period
to 17 January 2019

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Hemel Hempstead during the 6 months to 17 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Hemel Hempstead
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 17 56 21
Rank change year-on-year +39 -35 +10
Permanent jobs requiring a Support Analyst 31 15 43
As % of all permanent IT jobs advertised in Hemel Hempstead 11.74% 3.59% 9.47%
As % of the Job Titles category 11.79% 3.63% 9.49%
Number of salaries quoted 31 15 39
Hemel Hempstead median annual salary £27,500 £30,000 £30,000
Median salary % change year-on-year -8.33% - +15.38%
10th Percentile £18,750 £19,600 £17,750
90th Percentile £30,000 £41,250 £38,750
Hertfordshire median annual salary £30,000 £35,000 £28,000
% change year-on-year -14.29% +25.00% -15.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hemel Hempstead
Permanent vacancies in Hemel Hempstead with a recognized job title 263 413 453
% of permanent IT jobs with a recognized job title 99.62% 98.80% 99.78%
Number of salaries quoted 223 364 419
Hemel Hempstead median annual salary £45,000 £47,500 £40,000
Median salary % change year-on-year -5.26% +18.75% -9.09%
10th Percentile £25,500 £22,000 £22,500
90th Percentile £59,500 £65,000 £65,500
Hertfordshire median annual salary £47,500 £47,500 £47,500

Support Analyst
Job Vacancy Trend in Hemel Hempstead

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hemel Hempstead.

Salary trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing Support Analyst in Hemel Hempstead over the 6 months to 17 January 2019.

Salary histogram for Support Analyst in Hemel Hempstead

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 17 January 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region featuring Support Analyst in the job title.

1 16 (51.61%) Problem-Solving
2 15 (48.39%) Active Directory
2 15 (48.39%) Windows
3 14 (45.16%) MS Exchange
3 14 (45.16%) Microsoft
3 14 (45.16%) Windows 7
4 11 (35.48%) TCP/IP
4 11 (35.48%) Office 365
4 11 (35.48%) Windows 8
4 11 (35.48%) Windows 10
4 11 (35.48%) Windows Server
4 11 (35.48%) Self-Motivation
5 10 (32.26%) Customer-Centricity
5 10 (32.26%) DNS
5 10 (32.26%) SMTP
5 10 (32.26%) DHCP
6 3 (9.68%) Windows XP
7 2 (6.45%) MCP
7 2 (6.45%) Cisco
7 2 (6.45%) CCNA
7 2 (6.45%) Cisco Certification
7 2 (6.45%) Microsoft Certification
7 2 (6.45%) A+ Certification
7 2 (6.45%) MCTS
8 1 (3.23%) Problem Management
8 1 (3.23%) Windows Server 2008
8 1 (3.23%) Agile Software Development
8 1 (3.23%) Data Entry
8 1 (3.23%) Windows Server 2012
8 1 (3.23%) Open Source

Support Analyst Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (45.16%) MS Exchange
2 1 (3.23%) IIS
2 1 (3.23%) Tomcat
Cloud Services
1 11 (35.48%) Office 365
Communications & Networking
1 11 (35.48%) TCP/IP
2 10 (32.26%) DHCP
2 10 (32.26%) DNS
2 10 (32.26%) SMTP
Database & Business Intelligence
1 1 (3.23%) MySQL
1 1 (3.23%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (3.23%) Web Services
Miscellaneous
1 11 (35.48%) Self-Motivation
Operating Systems
1 15 (48.39%) Windows
2 14 (45.16%) Windows 7
3 11 (35.48%) Windows 10
3 11 (35.48%) Windows 8
3 11 (35.48%) Windows Server
4 3 (9.68%) Windows XP
5 1 (3.23%) Linux
5 1 (3.23%) Windows Server 2008
5 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 16 (51.61%) Problem-Solving
2 10 (32.26%) Customer-Centricity
3 1 (3.23%) Agile Software Development
3 1 (3.23%) CRM
3 1 (3.23%) Data Entry
3 1 (3.23%) ITIL
3 1 (3.23%) Open Source
3 1 (3.23%) Problem Management
Programming Languages
1 1 (3.23%) PHP
1 1 (3.23%) SQL
Qualifications
1 2 (6.45%) A+ Certification
1 2 (6.45%) CCNA
1 2 (6.45%) Cisco Certification
1 2 (6.45%) MCP
1 2 (6.45%) MCTS
1 2 (6.45%) Microsoft Certification
System Software
1 15 (48.39%) Active Directory
Vendors
1 14 (45.16%) Microsoft
2 2 (6.45%) Cisco
3 1 (3.23%) Oracle