Period
to 20 October 2018

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Hemel Hempstead during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Hertfordshire > Hemel Hempstead
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 28 32 27
Rank change year-on-year +4 -5 +6
Permanent jobs requiring a Support Analyst 24 33 42
As % of all permanent IT jobs advertised in Hemel Hempstead 7.48% 8.27% 8.17%
As % of the Job Titles category 7.52% 8.27% 8.20%
Number of salaries quoted 23 33 35
Hemel Hempstead median annual salary £30,000 £32,500 £35,000
Median salary % change year-on-year -7.69% -7.14% +29.63%
10th Percentile £18,500 £19,300 £19,150
90th Percentile £36,500 £43,750 £38,750
Hertfordshire median annual salary £27,500 £36,500 £30,000
% change year-on-year -24.66% +21.67% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hemel Hempstead
Permanent vacancies in Hemel Hempstead with a recognized job title 319 399 512
% of permanent IT jobs with a recognized job title 99.38% 100.00% 99.61%
Number of salaries quoted 264 376 434
Hemel Hempstead median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +2.41%
10th Percentile £25,000 £21,500 £26,250
90th Percentile £58,750 £65,000 £65,000
Hertfordshire median annual salary £47,500 £45,000 £46,750
% change year-on-year +5.56% -3.74% +3.89%

Support Analyst
Job Vacancy Trend in Hemel Hempstead

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hemel Hempstead.

Salary trend for Support Analyst in Hemel Hempstead

Support Analyst
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing Support Analyst in Hemel Hempstead over the 6 months to 20 October 2018.

Salary histogram for Support Analyst in Hemel Hempstead

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 20 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region featuring Support Analyst in the job title.

1 12 (50.00%) Windows
1 12 (50.00%) Windows Server
2 11 (45.83%) Problem-Solving
3 7 (29.17%) ITIL
4 6 (25.00%) IIS
4 6 (25.00%) MS Exchange
4 6 (25.00%) TCP/IP
4 6 (25.00%) Microsoft
4 6 (25.00%) Active Directory
4 6 (25.00%) Linux
4 6 (25.00%) VMware
4 6 (25.00%) Windows 7
4 6 (25.00%) Microsoft Azure
4 6 (25.00%) Office 365
4 6 (25.00%) Windows 8
4 6 (25.00%) VMware Infrastructure
4 6 (25.00%) Windows 10
4 6 (25.00%) Self-Motivation
5 3 (12.50%) Customer-Centricity
5 3 (12.50%) Windows Server 2008
5 3 (12.50%) Windows Server 2012
5 3 (12.50%) DNS
5 3 (12.50%) SMTP
5 3 (12.50%) DHCP
6 1 (4.17%) Oracle EBS
6 1 (4.17%) Oracle Applications
6 1 (4.17%) Pegasus
6 1 (4.17%) Oracle Reports
6 1 (4.17%) E-Commerce
6 1 (4.17%) EDI

Support Analyst Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) IIS
1 6 (25.00%) MS Exchange
Business Applications
1 1 (4.17%) Oracle Applications
1 1 (4.17%) Oracle EBS
Cloud Services
1 6 (25.00%) Microsoft Azure
1 6 (25.00%) Office 365
Communications & Networking
1 6 (25.00%) TCP/IP
2 3 (12.50%) DHCP
2 3 (12.50%) DNS
2 3 (12.50%) SMTP
Database & Business Intelligence
1 1 (4.17%) Oracle Reports
Libraries, Frameworks & Software Standards
1 1 (4.17%) EDI
Miscellaneous
1 6 (25.00%) Self-Motivation
Operating Systems
1 12 (50.00%) Windows
1 12 (50.00%) Windows Server
2 6 (25.00%) Linux
2 6 (25.00%) Windows 10
2 6 (25.00%) Windows 7
2 6 (25.00%) Windows 8
3 3 (12.50%) Windows Server 2008
3 3 (12.50%) Windows Server 2012
Processes & Methodologies
1 11 (45.83%) Problem-Solving
2 7 (29.17%) ITIL
3 3 (12.50%) Customer-Centricity
4 1 (4.17%) E-Commerce
4 1 (4.17%) ERP
Programming Languages
1 1 (4.17%) Java
1 1 (4.17%) PL/SQL
1 1 (4.17%) SQL
System Software
1 6 (25.00%) Active Directory
1 6 (25.00%) VMware Infrastructure
Vendors
1 6 (25.00%) Microsoft
1 6 (25.00%) VMware
2 1 (4.17%) Oracle
2 1 (4.17%) Pegasus