The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Hertfordshire during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England / Hertfordshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 68 63 47
Rank change year-on-year -5 -16  
Permanent jobs requiring a Support Analyst 78 83 159
As % of all permanent IT jobs advertised in Hertfordshire 3.70% 3.66% 5.52%
As % of the Job Titles category 3.80% 3.81% 5.66%
Number of salaries quoted 74 71 133
Median salary £30,000 £28,000 £33,000
Median salary % change year-on-year +7.14% -15.15%  
90% offered a salary of more than £22,500 £20,000 £22,500
10% offered a salary of more than £42,500 £50,000 £40,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2055 2181 2807
As % of all permanent IT job vacancies advertised in Hertfordshire 97.39% 96.12% 97.50%
Number of salaries quoted 1775 1820 2246
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hertfordshire.

Salary trend for Support Analyst in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Support Analyst in Hertfordshire over the 3 months to 26 June 2017.

Salary histogram for Support Analyst in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +17 27 £30,000 -14.28% 4
Watford -11 19 £25,000 -15.25% 2
Borehamwood -7 10 £36,500 +12.30%
Rickmansworth - 5 £42,500 -
Stevenage +11 4 £22,500 +7.14%
Harpenden +3 3 £23,000 -4.16%
Letchworth -12 3 - -
Welwyn Garden City -1 1 £50,500 +180.55% 1
Hertford -4 1 £42,500 +54.54% 1
Hatfield -8 1 - -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 79 (54.48%) Windows
2 67 (46.21%) Microsoft
3 49 (33.79%) Windows Server
4 47 (32.41%) Active Directory
5 43 (29.66%) Windows 7
6 36 (24.83%) ITIL
7 32 (22.07%) Cisco Certification
7 32 (22.07%) CCNA
8 30 (20.69%) SQL
9 29 (20.00%) Microsoft Office
9 29 (20.00%) Windows Server 2012
10 28 (19.31%) Windows Server 2008
10 28 (19.31%) Microsoft Certification
11 25 (17.24%) VMware
11 25 (17.24%) VMware Infrastructure
12 24 (16.55%) LAN
13 23 (15.86%) MS Exchange
14 21 (14.48%) Oracle
15 20 (13.79%) Linux
15 20 (13.79%) Windows XP
15 20 (13.79%) Cisco
16 18 (12.41%) MCP
16 18 (12.41%) Change Management
17 16 (11.03%) MCTS
17 16 (11.03%) A+ Certification
18 15 (10.34%) CRM
18 15 (10.34%) WAN
18 15 (10.34%) Java
18 15 (10.34%) Windows 10
18 15 (10.34%) Analytical Skills

Support Analyst Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (15.86%) MS Exchange
2 12 (8.28%) Skype for Business
3 7 (4.83%) IIS
4 6 (4.14%) Exchange Server 2010
4 6 (4.14%) JBoss
4 6 (4.14%) Tomcat
5 4 (2.76%) SharePoint
6 1 (0.69%) Apache
Applications
1 29 (20.00%) Microsoft Office
2 2 (1.38%) Spreadsheet
Business Applications
1 7 (4.83%) Magento
2 6 (4.14%) Oracle EBS
3 4 (2.76%) Dynamics CRM
4 3 (2.07%) Dynamics AX
5 2 (1.38%) Oracle Cash Management
5 2 (1.38%) Oracle Financials
5 2 (1.38%) Oracle General Ledger
5 2 (1.38%) Unit4 Business World
Cloud Services
1 10 (6.90%) Microsoft Azure
1 10 (6.90%) Office 365
2 8 (5.52%) Amazon AWS
3 3 (2.07%) IaaS
3 3 (2.07%) SaaS
4 2 (1.38%) Cloud Computing
Communications & Networking
1 24 (16.55%) LAN
2 15 (10.34%) WAN
3 13 (8.97%) Wireless
4 10 (6.90%) Internet
5 9 (6.21%) TCP/IP
6 7 (4.83%) FTP
6 7 (4.83%) Remote Desktop
6 7 (4.83%) VoIP
7 4 (2.76%) DHCP
7 4 (2.76%) DNS
7 4 (2.76%) VPN
8 3 (2.07%) MPLS
8 3 (2.07%) VLAN
9 2 (1.38%) PBX
9 2 (1.38%) SAN
9 2 (1.38%) Skype
9 2 (1.38%) Wireless Security
Database & Business Intelligence
1 13 (8.97%) MySQL
1 13 (8.97%) SQL Server
2 4 (2.76%) SQL Server 2008
3 2 (1.38%) Oracle Database
3 2 (1.38%) SQL Server 2005
3 2 (1.38%) SQL Server 2012
Development Applications
1 7 (4.83%) Oracle Forms
2 3 (2.07%) JIRA
3 1 (0.69%) JConsole
3 1 (0.69%) VisualVM
General
1 13 (8.97%) Finance
2 12 (8.28%) Legal
2 12 (8.28%) Manufacturing
3 8 (5.52%) Retail
4 5 (3.45%) Electronics
4 5 (3.45%) French Language
5 4 (2.76%) Telecoms
6 2 (1.38%) General Ledger
6 2 (1.38%) Spanish Language
7 1 (0.69%) Back Office
7 1 (0.69%) Multimedia
7 1 (0.69%) Turkish Language
Libraries, Frameworks & Software Standards
1 9 (6.21%) .NET
2 7 (4.83%) JDBC
3 6 (4.14%) CSS
3 6 (4.14%) Hibernate
3 6 (4.14%) HTML
3 6 (4.14%) J2EE
3 6 (4.14%) JBoss Seam
3 6 (4.14%) JSON
3 6 (4.14%) Spring
3 6 (4.14%) Struts
3 6 (4.14%) Web Services
3 6 (4.14%) XHTML
3 6 (4.14%) XML
3 6 (4.14%) XSLT
4 2 (1.38%) COM
4 2 (1.38%) IDoc
5 1 (0.69%) Oracle Fusion
Miscellaneous
1 15 (10.34%) Analytical Skills
2 4 (2.76%) Data Centre
3 3 (2.07%) iPhone
4 2 (1.38%) Computer Science
4 2 (1.38%) Driving Licence
4 2 (1.38%) Handset
4 2 (1.38%) Management Information System
5 1 (0.69%) iPad
5 1 (0.69%) Life Science
5 1 (0.69%) Replication
5 1 (0.69%) Smartphone
Operating Systems
1 79 (54.48%) Windows
2 49 (33.79%) Windows Server
3 43 (29.66%) Windows 7
4 29 (20.00%) Windows Server 2012
5 28 (19.31%) Windows Server 2008
6 20 (13.79%) Linux
6 20 (13.79%) Windows XP
7 15 (10.34%) Windows 10
8 10 (6.90%) Windows 8
9 8 (5.52%) Unix
10 7 (4.83%) Solaris
11 4 (2.76%) Android
12 2 (1.38%) Mac OS
12 2 (1.38%) Red Hat Enterprise Linux
12 2 (1.38%) Windows Server 2003
12 2 (1.38%) Windows Vista
13 1 (0.69%) Apple iOS
Processes & Methodologies
1 36 (24.83%) ITIL
2 18 (12.41%) Change Management
3 15 (10.34%) CRM
4 13 (8.97%) Problem Management
5 11 (7.59%) E-Commerce
6 10 (6.90%) Network Monitoring
7 8 (5.52%) Test Automation
8 7 (4.83%) Network Management
9 6 (4.14%) DevOps
9 6 (4.14%) Mentoring
9 6 (4.14%) Multithreading
9 6 (4.14%) OO
9 6 (4.14%) Regression Testing
9 6 (4.14%) Stress Testing
10 5 (3.45%) Asset Management
10 5 (3.45%) Incident Management
11 4 (2.76%) IT Strategy
11 4 (2.76%) Mobile Device Management
11 4 (2.76%) Service Management
12 3 (2.07%) Creative Problem-Solving
Programming Languages
1 30 (20.69%) SQL
2 15 (10.34%) Java
3 10 (6.90%) Bash Shell
4 7 (4.83%) Perl
4 7 (4.83%) PHP
5 4 (2.76%) PL/SQL
6 3 (2.07%) Shell Script
7 2 (1.38%) ABAP
8 1 (0.69%) JavaScript
Qualifications
1 32 (22.07%) CCNA
1 32 (22.07%) Cisco Certification
2 28 (19.31%) Microsoft Certification
3 18 (12.41%) MCP
4 16 (11.03%) A+ Certification
4 16 (11.03%) MCTS
5 10 (6.90%) CCNP
6 5 (3.45%) Degree
6 5 (3.45%) MCSE
7 4 (2.76%) VMware Certified Professional (VCP)
8 3 (2.07%) MCSA
9 2 (1.38%) MBCS
9 2 (1.38%) MCITP
10 1 (0.69%) ACCA
10 1 (0.69%) CIMA
10 1 (0.69%) Security Cleared
Quality Assurance & Compliance
1 8 (5.52%) SLA
System Software
1 47 (32.41%) Active Directory
2 25 (17.24%) VMware Infrastructure
3 7 (4.83%) Hyper-V
4 4 (2.76%) VMware ESXi
5 2 (1.38%) Terminal Services
5 2 (1.38%) Virtual Machines
5 2 (1.38%) VMware Workstation
5 2 (1.38%) vSphere
6 1 (0.69%) Virtual Desktop
Systems Management
1 4 (2.76%) SCCM
1 4 (2.76%) SCOM
2 2 (1.38%) Backup Exec
2 2 (1.38%) Norton AntiVirus
2 2 (1.38%) vCenter Server
Vendors
1 67 (46.21%) Microsoft
2 25 (17.24%) VMware
3 21 (14.48%) Oracle
4 20 (13.79%) Cisco
5 10 (6.90%) Aruba
5 10 (6.90%) SolarWinds
6 6 (4.14%) Google
7 4 (2.76%) SAP
8 2 (1.38%) Citrix
8 2 (1.38%) Draytek
8 2 (1.38%) EMC
8 2 (1.38%) HP
8 2 (1.38%) IBM
8 2 (1.38%) NetApp
8 2 (1.38%) ProCurve
8 2 (1.38%) Sage
8 2 (1.38%) Sophos
8 2 (1.38%) Symantec
9 1 (0.69%) Avaya
9 1 (0.69%) Siemens
Hertford, Hertfordshire
Understanding Recruitment
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: 13 hours ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + benefits
Posted: 17 hours ago
Hertfordshire
TELSTRA Associates
Salary: From £25,000 to £30,000 per annum £25-30k+
Posted: 13 hours ago
Hemel Hempstead, Hertfordshire
Searchability
Salary: £28000 - £35000 per annum + Benefits
Posted: 7 hours ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: Yesterday
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £48000.00 - £53000 per annum + benefits
Posted: 15 hours ago
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: From £23,000 to £28,000 per annum
Posted: 6 days ago
Potters Bar
Recruitment Genius Ltd
Salary: £24000 - £28000 per annum
Posted: 25 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £25000 - £35000 per annum
Posted: 18 days ago