The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Hertfordshire during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Support Analyst
East of England / Hertfordshire
Rank 73 63 63
Rank change year-on-year -10 0  
Permanent jobs requiring a Support Analyst 68 101 100
As % of all permanent IT jobs advertised in Hertfordshire 3.15% 3.99% 4.34%
As % of the Job Titles category 3.27% 4.16% 4.49%
Number of salaries quoted 53 86 88
Median salary £25,000 £28,500 £30,000
Median salary % change year-on-year -12.28% -5.00%  
90% offered a salary of more than £18,200 £20,000 £23,200
10% offered a salary of more than £42,500 £47,500 £40,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2081 2426 2225
As % of all permanent IT job vacancies advertised in Hertfordshire 96.25% 95.81% 96.57%
Number of salaries quoted 1754 1995 1784
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hertfordshire.

Salary trend for Support Analyst in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Support Analyst in Hertfordshire over the 3 months to 22 March 2017.

Salary histogram for Support Analyst in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 16 £22,250 -35.50% 1
Hemel Hempstead +5 14 £30,000 +16.50% 1
Stevenage +10 13 £19,000 +11.76%
Letchworth -13 8 £25,000 -9.09%
Hatfield +18 6 £50,500 +6.31%
Rickmansworth +2 4 £42,500 +60.37% 1
Harpenden -10 2 £20,500 -22.64%
St Albans -6 1 £22,500 -10.00%
Borehamwood - 1 £25,000 -
Broxbourne - 1 £24,500 -
Hoddesdon - 1 £21,500 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 89 (57.42%) Microsoft
2 66 (42.58%) Windows
3 65 (41.94%) MS Excel
4 43 (27.74%) Active Directory
5 40 (25.81%) Windows Server
6 39 (25.16%) Windows 7
7 38 (24.52%) MS Office
8 36 (23.23%) SQL
9 34 (21.94%) ITIL
10 32 (20.65%) Windows Server 2008
11 29 (18.71%) VMware
12 26 (16.77%) VMware Infrastructure
12 26 (16.77%) Windows Server 2012
13 25 (16.13%) Finance
14 24 (15.48%) Microsoft Certification
15 21 (13.55%) Oracle
16 20 (12.90%) LAN
16 20 (12.90%) Analytical Skills
17 19 (12.26%) Linux
18 17 (10.97%) Problem Management
19 16 (10.32%) TCP/IP
19 16 (10.32%) MCP
20 15 (9.68%) Cisco Certification
20 15 (9.68%) CCNA
20 15 (9.68%) Change Management
21 14 (9.03%) WAN
21 14 (9.03%) Unix
22 13 (8.39%) MySQL
22 13 (8.39%) Cisco
23 12 (7.74%) Java

Support Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (7.10%) MS Exchange
2 10 (6.45%) IIS
3 6 (3.87%) SharePoint
3 6 (3.87%) Skype for Business
4 2 (1.29%) Exchange Server 2010
4 2 (1.29%) Tomcat
4 2 (1.29%) WebLogic
4 2 (1.29%) WebSphere
4 2 (1.29%) WebSphere Application Server
5 1 (0.65%) MS Project Server
Applications
1 65 (41.94%) MS Excel
2 38 (24.52%) MS Office
3 11 (7.10%) MS Project
4 1 (0.65%) MS PowerPoint
Business Applications
1 11 (7.10%) Magento
2 5 (3.23%) Cognos Business Intelligence
3 4 (2.58%) Dynamics CRM
4 3 (1.94%) Oracle Financials
5 2 (1.29%) Oracle Cash Management
5 2 (1.29%) Oracle General Ledger
5 2 (1.29%) Unit4 Business World
6 1 (0.65%) Dynamics AX
6 1 (0.65%) Oracle Applications
6 1 (0.65%) Oracle EBS
6 1 (0.65%) Oracle ERP
6 1 (0.65%) Oracle Retail
Cloud Services
1 10 (6.45%) Office 365
2 3 (1.94%) SaaS
3 2 (1.29%) Amazon AWS
3 2 (1.29%) Cloud Computing
3 2 (1.29%) IaaS
3 2 (1.29%) Microsoft Azure
Communications & Networking
1 20 (12.90%) LAN
2 16 (10.32%) TCP/IP
3 14 (9.03%) WAN
4 11 (7.10%) DNS
4 11 (7.10%) FTP
5 10 (6.45%) DHCP
5 10 (6.45%) Internet
6 8 (5.16%) Remote Desktop
7 5 (3.23%) VoIP
8 4 (2.58%) VPN
8 4 (2.58%) Wireless
9 3 (1.94%) VLAN
10 2 (1.29%) Firewall
10 2 (1.29%) MPLS
10 2 (1.29%) PuTTY
10 2 (1.29%) SAN
10 2 (1.29%) Skype
10 2 (1.29%) SSH
11 1 (0.65%) Cisco Nexus
11 1 (0.65%) WLAN
Database & Business Intelligence
1 13 (8.39%) MySQL
2 11 (7.10%) SQL Server
3 6 (3.87%) SQL Server 2008
4 4 (2.58%) Cognos Report Studio
5 2 (1.29%) Crystal Reports
5 2 (1.29%) Oracle Database
5 2 (1.29%) SQL Server 2012
6 1 (0.65%) SQL Server 2005
Development Applications
1 2 (1.29%) JIRA
2 1 (0.65%) Oracle Forms
2 1 (0.65%) Selenium
General
1 25 (16.13%) Finance
2 8 (5.16%) Legal
3 5 (3.23%) French Language
4 3 (1.94%) Manufacturing
4 3 (1.94%) Retail
5 2 (1.29%) Back Office
5 2 (1.29%) Banking
5 2 (1.29%) Electronics
5 2 (1.29%) General Ledger
6 1 (0.65%) Italian Language
6 1 (0.65%) Pharmaceutical
6 1 (0.65%) Spanish Language
6 1 (0.65%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (7.10%) JDBC
2 6 (3.87%) .NET
3 2 (1.29%) COM
Miscellaneous
1 20 (12.90%) Analytical Skills
2 12 (7.74%) Data Centre
3 5 (3.23%) Fat Client
3 5 (3.23%) Thin Client
4 4 (2.58%) Handset
5 1 (0.65%) Biotechnology
5 1 (0.65%) Computer Science
5 1 (0.65%) Driving Licence
5 1 (0.65%) Enterprise Software
5 1 (0.65%) iPhone
5 1 (0.65%) Life Science
5 1 (0.65%) Management Information System
5 1 (0.65%) Replication
Operating Systems
1 66 (42.58%) Windows
2 40 (25.81%) Windows Server
3 39 (25.16%) Windows 7
4 32 (20.65%) Windows Server 2008
5 26 (16.77%) Windows Server 2012
6 19 (12.26%) Linux
7 14 (9.03%) Unix
8 11 (7.10%) Solaris
8 11 (7.10%) Windows 10
9 9 (5.81%) Windows XP
10 8 (5.16%) Windows 8
11 4 (2.58%) Windows Server 2003
11 4 (2.58%) Windows Vista
12 3 (1.94%) Red Hat Enterprise Linux
13 2 (1.29%) Mac OS
14 1 (0.65%) Android
14 1 (0.65%) Apple iOS
Processes & Methodologies
1 34 (21.94%) ITIL
2 17 (10.97%) Problem Management
3 15 (9.68%) Change Management
4 10 (6.45%) Agile Software Development
4 10 (6.45%) Business Intelligence
5 9 (5.81%) CRM
5 9 (5.81%) Network Management
6 8 (5.16%) Demand Management
7 7 (4.52%) E-Commerce
7 7 (4.52%) Mentoring
7 7 (4.52%) Process Improvement
7 7 (4.52%) Project Management
8 6 (3.87%) Stakeholder Engagement
9 5 (3.23%) Incident Management
9 5 (3.23%) Time Management
10 4 (2.58%) Mobile Device Management
10 4 (2.58%) Network Monitoring
11 3 (1.94%) Information Security
11 3 (1.94%) Root Cause Analysis
11 3 (1.94%) SDLC
Programming Languages
1 36 (23.23%) SQL
2 12 (7.74%) Java
3 11 (7.10%) Bash Shell
3 11 (7.10%) Perl
3 11 (7.10%) PHP
4 2 (1.29%) JavaScript
4 2 (1.29%) PL/SQL
4 2 (1.29%) VB
5 1 (0.65%) PowerShell
Qualifications
1 24 (15.48%) Microsoft Certification
2 16 (10.32%) MCP
3 15 (9.68%) CCNA
3 15 (9.68%) Cisco Certification
4 9 (5.81%) MCSE
5 8 (5.16%) A+ Certification
5 8 (5.16%) MCTS
5 8 (5.16%) VMware Certified Professional (VCP)
6 6 (3.87%) Degree
6 6 (3.87%) MCITP
7 4 (2.58%) CCNP
8 3 (1.94%) MCSA
8 3 (1.94%) Security Cleared
9 2 (1.29%) ITIL Certification
9 2 (1.29%) MBCS
10 1 (0.65%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (4.52%) SLA
2 1 (0.65%) PMO
System Software
1 43 (27.74%) Active Directory
2 26 (16.77%) VMware Infrastructure
3 11 (7.10%) VMware ESXi
4 6 (3.87%) Hyper-V
4 6 (3.87%) Terminal Services
5 5 (3.23%) vSphere
6 3 (1.94%) VMware Workstation
7 1 (0.65%) Virtual Desktop
Systems Management
1 12 (7.74%) SCCM
2 8 (5.16%) SCOM
3 3 (1.94%) ZENworks
4 1 (0.65%) ThinApp
Vendors
1 89 (57.42%) Microsoft
2 29 (18.71%) VMware
3 21 (13.55%) Oracle
4 13 (8.39%) Cisco
5 12 (7.74%) Planview
6 8 (5.16%) Cognos
7 7 (4.52%) IBM
8 6 (3.87%) Google
9 4 (2.58%) Aruba
9 4 (2.58%) Citrix
9 4 (2.58%) SolarWinds
9 4 (2.58%) Veeam
10 3 (1.94%) CheckPoint
10 3 (1.94%) Novell
11 2 (1.29%) EMC
11 2 (1.29%) NetApp
11 2 (1.29%) Sage
11 2 (1.29%) SAP
12 1 (0.65%) Apple
12 1 (0.65%) PeopleSoft
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: 13 hours ago
Watford, Hertfordshire
Hiring People
Salary: £30k - 35k per year
Posted: 14 hours ago
Rickmansworth
aap3
Salary: £40000.00 - £45000.00 per annum + benefits
Posted: 7 days ago