Customer Service Job Trends in Hengoed

Customer Service
Caerphilly > Hengoed

The table below provides summary statistics and salary benchmarking for jobs advertised in Hengoed requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 21 October 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank 2 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 5 0 0
As % of all permanent jobs in Hengoed 71.43% - -
As % of the Processes & Methodologies category 100.00% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile - - -
Median annual salary (50th Percentile) £21,620 - -
75th Percentile £25,087 - -
90th Percentile £32,685 - -
Caerphilly median annual salary £21,620 - -

All Process and Methodology Skills
Hengoed

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hengoed.

Permanent vacancies with a requirement for process or methodology skills 5 0 0
As % of all permanent jobs advertised in Hengoed 71.43% - -
Number of salaries quoted 5 0 0
10th Percentile - - -
25th Percentile - - -
Median annual salary (50th Percentile) £21,620 - -
75th Percentile £25,087 - -
90th Percentile £32,685 - -
Caerphilly median annual salary £21,620 £50,000 £45,000
% change year-on-year -56.76% +11.11% +5.88%

Customer Service
Salary Trend in Hengoed

Salary distribution trend for jobs in Hengoed citing Customer Service.

Salary distribution trend for jobs in Hengoed citing Customer Service

Customer Service
Salary Histogram in Hengoed

Salary distribution for jobs citing Customer Service in Hengoed over the 6 months to 21 October 2025.

Salary histogram for Customer Service in Hengoed

Customer Service
Co-Occurring Skills & Capabilities in Hengoed by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (20.00%) Microsoft Excel
Cloud Services
1 1 (20.00%) Google Analytics
1 1 (20.00%) Microsoft 365
1 1 (20.00%) Power Platform
1 1 (20.00%) PowerApps
Communications & Networking
1 4 (80.00%) Broadband
Database & Business Intelligence
1 1 (20.00%) Data Warehouse
1 1 (20.00%) Power BI
1 1 (20.00%) RDBMS
1 1 (20.00%) Relational Database
1 1 (20.00%) SQL Server
1 1 (20.00%) SQL Server Analysis Services
1 1 (20.00%) SQL Server Integration Services
1 1 (20.00%) SQL Server Reporting Services
General
1 3 (60.00%) Finance
1 3 (60.00%) Marketing
2 1 (20.00%) Analytical Skills
2 1 (20.00%) Banking
2 1 (20.00%) Law
2 1 (20.00%) Legal
2 1 (20.00%) Social Skills
Job Titles
1 1 (20.00%) Analyst
1 1 (20.00%) Business Intelligence Analyst
1 1 (20.00%) Business Intelligence Data Analyst
1 1 (20.00%) Customer Service Advisor
1 1 (20.00%) Customer Service Representative
1 1 (20.00%) Data Analyst
1 1 (20.00%) Power BI Analyst
Miscellaneous
1 1 (20.00%) Management Information System
Processes & Methodologies
1 1 (20.00%) Actionable Insight
1 1 (20.00%) Analytics
1 1 (20.00%) Business Intelligence
1 1 (20.00%) Continuous Improvement
1 1 (20.00%) Data Analysis
1 1 (20.00%) Data Modelling
1 1 (20.00%) Decision-Making
1 1 (20.00%) Problem-Solving
1 1 (20.00%) Service Delivery
1 1 (20.00%) Statistical Modelling
Programming Languages
1 1 (20.00%) SQL
Quality Assurance & Compliance
1 1 (20.00%) GDPR
Vendors
1 4 (80.00%) BT
2 1 (20.00%) Google
2 1 (20.00%) Microsoft
2 1 (20.00%) Oracle