1st/2nd Line Support
East of England > Hertfordshire
The median 1st/2nd Line Support salary in Hertfordshire is £45,000 per year, according to job vacancies posted during the 6 months leading to 23 April 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 23 Apr 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 106 | - | 119 |
| Rank change year-on-year | - | - | +12 |
| Permanent jobs requiring a 1st/2nd Line Support | 1 | 0 | 2 |
| As % of all permanent jobs in Hertfordshire | 0.042% | - | 0.10% |
| As % of the Job Titles category | 0.046% | - | 0.11% |
| Number of salaries quoted | 1 | 0 | 2 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £23,000 |
| Median annual salary (50th Percentile) | £45,000 | - | £24,000 |
| Median % change year-on-year | - | - | -15.79% |
| 75th Percentile | - | - | £25,000 |
| 90th Percentile | - | - | - |
| East of England median annual salary | £35,000 | £30,000 | £29,250 |
| % change year-on-year | +16.67% | +2.56% | +4.46% |
All Permanent IT Job Roles
Hertfordshire
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Hertfordshire with a recognized job title | 2,187 | 649 | 1,802 |
| % of permanent jobs with a recognized job title | 91.97% | 80.22% | 92.70% |
| Number of salaries quoted | 1,294 | 463 | 1,424 |
| 10th Percentile | £30,000 | £31,250 | £25,809 |
| 25th Percentile | £40,000 | £41,280 | £32,500 |
| Median annual salary (50th Percentile) | £55,000 | £55,000 | £50,000 |
| Median % change year-on-year | - | +10.00% | -9.09% |
| 75th Percentile | £70,000 | £67,500 | £65,000 |
| 90th Percentile | £80,000 | £84,500 | £75,000 |
| East of England median annual salary | £50,000 | £52,500 | £47,500 |
| % change year-on-year | -4.76% | +10.53% | -13.64% |
1st/2nd Line Support
Job Vacancy Trend in Hertfordshire
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Hertfordshire.
1st/2nd Line Support
Salary Trend in Hertfordshire
Salary distribution trend for 1st/2nd Line Support job vacancies in Hertfordshire.
1st/2nd Line Support
Job Locations in Hertfordshire
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the Hertfordshire region over the 6 months to 23 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Stevenage | - | 1 | £45,000 | - | |
| 1st/2nd Line Support East of England |
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1st/2nd Line Support Skill Set
Top 3 Co-Occurring Skills & Capabilities in Hertfordshire
For the 6 months to 23 April 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hertfordshire by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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